This document summarizes key points from Chapter 1 of the textbook "Management" by Robbins, Coulter, and Langton. It defines managers as people who work with others to accomplish organizational goals. Managers perform functions like planning, organizing, leading and controlling. They also take on roles such as leader, liaison and decision maker. Managing involves challenges from ethics, diversity, globalization, technology and customers. The chapter explains why studying management is important for anyone who manages others or is managed themselves.