MENTORING Case Study EWE Mentors Networking Event - 2019 Mentor: Irena Kurdziel

1. MENTORING
Case Study
EWE Mentors Networking Event - 2019
Mentor: Irena Kurdziel

2. • Size of the company: 12 persons
• Form of the Company: Partnership
• Industry: Industrial electronics automatics
• Brief profile:The company has been present on
the market since 2004. It has a very interesting
portfolio of ideas, within the scope of
automation solutions dedicated for industrial
facilities and production lines or control
systems. They deliver tailor-made solutions as
per customer request.
• Debt - PLN 180 thousand
Brief Description of the Company -
Mentee

3. • Determining the causes for lower number of
orders, enhancement of organizational changes
aimed at recovering the normal shape of
activities.
• Selecting the Mentor, by the Family Businesses
Foundation: Entrepreneur, owner of a software
development company (general management
skills, technological domain knowledge)
Jointly set objective of the mentoring
process:

4. Actions undertaken:
•Organizational changes have been proposed -
assignment of specific tasks to the employees.
•Service manager - scope of responsibility has been
set.
•Pricelist has been created, service costs have been
reconfigured.
•Warehouse has been brought to an order.
•Professionalized offer-making procedure has been
introduced with regards to the Internet-based queries.

5. Actions undertaken:
•Order register has been implemented.
•Offer-making procedures and web positioning have
been enhanced.
•Steps have been made to create a new website.
•Work conditions have been enhanced.

6. Main Challenge:
•Convincing the owners to introduce changes
•Understanding the mistakes the owners are making,
managing the company
•Inspiring the owners’ self-confidence
•Convincing the owners that their business is valuable

7. Results achieved:
The company has successfully gone through the
mentoring process:
•The company got new orders, including a spectacular
order with a value of PLN 1 million.
•Return of some employees (4) has been recorded. The
company currently employs 16 employees and is
planning recruitment process to happen in the future.
•Ability to delegate tasks.
•Proper quoting of the services offered and of other
work - no underestimation of the prices
•Proper work organization/enhanced efficiency

8. • I have learnt to understand the owners who
make mistakes
• I have acquired knowledge on a number of ways
which can be used to perceive the business
• I have met people who bring in added value,
having numerous positive traits of characters
hidden deep within. Talking to them made it
possible to direct them towards what’s best and
elicit those features, bring them to the surface
and make use of them.
What have I learnt as a mentor?

9. THANK YOU FOR YOUR
ATTENTION
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10. THANK YOU FOR YOUR
ATTENTION
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