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Qualitative assessment in library
instruction
Suzanne Bernsten & Susan Murphy
Lansing Community College
What assessment methods are you
using?

How are you using the information
that you gather?
About assessment
• What is it?
• Assessment must be tied to learning outcomes.
• Formative v summative
• Qualitative v quantitative
Thinking about assessment methods
            Quantitative   Qualitative

Formative



Summative
Ways to use assessment
• In the classroom
• Program evaluation
• As part of institutional assessment and goals
• To tell the library’s story
Why qualitative assessment?
Overview of Assessment Techniques

• Classroom assessment techniques – simple,
 non-graded, anonymous feedback
• Performance Assessment
• Beyond the Classroom
Tips for Using CATs (Angelo & Cross)

• Use only techniques that appeal to your intuition
 and professional judgment
• Don’t make it a chore – start small
• Try the CAT on yourself before you use it
• Give students enough time
• “Close the loop”
Closing the Loop - One Shot Sessions?

• Use what you have learned to improve other
 sections of the class
• Sometimes you can offer feedback within the
 same session – for example, problem/solution
• Other ideas?
What do you find most
difficult about doing research?
Summary of Results
      What Students Report as Most Challenging
                  about Research

                 Search Strategies

             Evaluating Information

          General Research/Writing
                  Process

      Finding and Narrowing a Topic

                           Citation

                                      0   5   10   15   20
Some things we learned from the
one-minute paper
•   “the library is more advanced than Google”
•   “I have seen the error of my ways”
•   I had no idea the library had all this
•   I will use databases instead of Google
•   I like that I can get help 24/7
•   This will make me a better writer
•   “obvious she cares about the students”
GO ROUND
What is one thing you will take
  back from this session?

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Qualitative Assessment in Library Instruction

  • 1. Qualitative assessment in library instruction Suzanne Bernsten & Susan Murphy Lansing Community College
  • 2. What assessment methods are you using? How are you using the information that you gather?
  • 3. About assessment • What is it? • Assessment must be tied to learning outcomes. • Formative v summative • Qualitative v quantitative
  • 4. Thinking about assessment methods Quantitative Qualitative Formative Summative
  • 5. Ways to use assessment • In the classroom • Program evaluation • As part of institutional assessment and goals • To tell the library’s story
  • 7. Overview of Assessment Techniques • Classroom assessment techniques – simple, non-graded, anonymous feedback • Performance Assessment • Beyond the Classroom
  • 8. Tips for Using CATs (Angelo & Cross) • Use only techniques that appeal to your intuition and professional judgment • Don’t make it a chore – start small • Try the CAT on yourself before you use it • Give students enough time • “Close the loop”
  • 9. Closing the Loop - One Shot Sessions? • Use what you have learned to improve other sections of the class • Sometimes you can offer feedback within the same session – for example, problem/solution • Other ideas?
  • 10. What do you find most difficult about doing research?
  • 11.
  • 12. Summary of Results What Students Report as Most Challenging about Research Search Strategies Evaluating Information General Research/Writing Process Finding and Narrowing a Topic Citation 0 5 10 15 20
  • 13. Some things we learned from the one-minute paper • “the library is more advanced than Google” • “I have seen the error of my ways” • I had no idea the library had all this • I will use databases instead of Google • I like that I can get help 24/7 • This will make me a better writer • “obvious she cares about the students”
  • 14. GO ROUND What is one thing you will take back from this session?