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Digital SMEs drive growth, maximise output, and derive cost-
efficiencies
SMEs face challenges while adopting digital technologies, as their
adoption trends are different from large enterprises
5 characteristic features that define a digital SME Drivers pushing SMEs to go “Digital”
OPEX model with immediate
returns
Avoid CAPEX heavy solutions1
Mobility is priority Avoid large IT infrastructure2
Sub-vertical or business type
specific solutions
Avoid generic enterprise solutions3
End-to-end workflows
Avoid multiple and complex
workflows4
Easy to use applications
Avoid complex applications
requiring high learning curve5
Increased device penetration1
Enhanced connectivity infrastructure2
Enterprise grade solutions/services
customised to suit SMEs3
Increased IT adoption from end
users/customers4
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What are your network issues, challenges?
Secured connection for a remote and mobile workforce1
Cost-effective way to manage scalability2
Managing multiple business locations3
Managing in-house IT department4
Legacy network architectures5
Minimal capital expenses6
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Leased Lines are highly secured as they are dedicated connections for a specific
enterprise’s traffic, whereas public internet is the least secured. On the other hand,
MPLS provides the benefits of a dedicated line, along with shared network elements.
How can MPLS solve network issues?
MPLS
New
performance-
enhancing
applications
Outsourced
routing
Enhanced
productivity
for remote
and mobile
workers
Provides a
cost-effective
WAN solution
Enables easy
deployment
of expansive
intranets and
extranets
Only one
network to
manage
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Why do you choose MPLS and not Leased Lines?
MPLS
MPLS has multiple flavors, is less
expensive and easier to deploy.
MPLS also has the capability to
prioritise traffic and establish
quality of service levels.
Leased Lines
Leased lines are difficult to
scale, require huge
investments and time to
deploy.
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MPLS
MPLS provide enterprises with
the required 99.99%, reliability
with QoS feature that ensures
traffic prioritisation, VoIP calls
over data traffic.
Internet
Basic internet connections are
limited in their reliability and
QoS, thus impacting
application performance and
user experience.
Why would you choose MPLS and not Internet?
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How secured is an MPLS network?
MPLS is the most widespread technology used for providing VPN services,
thus securing an MPLS architecture is of great concern to both service
providers and enterprises.
Leased Lines are highly secured as they are dedicated connections for a
specific enterprise’s traffic, whereas public internet is the least secured. On
the other hand, MPLS provides the benefits of a dedicated line, along with
the shared network elements.
VPNs encrypt data transmission and simultaneously ensure that the
encrypted data is received by the authorised receiver. To ensure this, there
are authentication at the end-points of the VPN tunnel, thereby connecting
only the authorised firewalls, servers and end-users to connect to the
network.
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What are the different types of MPLS architecture?
MPLS Point to Point MPLS IP/VPN VPLS
Suitable for enterprises
requiring high bandwidth
between a few sites
Suitable for large enterprises
with multiple sites to connect
Suitable for TV broadcasters,
media houses and the financial
sector due its simplicity,
robustness, and scalability.
• Cost effective
• Easy management of routing
tables
• Scalable, flexible
• Scalable for faster
deployment
• Improved latency
• Supports CoS for traffic
prioritisation and
differentiated
• Low latency
• Scalable with the ease of
deployment
• QoS/CoS
• Fast, secure and homogenous
network
• Point to multipoint is not
supported
• Suitable for 10 Mbps and
above bandwidths
• Not suitable for smaller
networks
• Enterprises manage their
own network
Use case
Advantages
Disadvantages
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Remote Office /
Traveler
Branch office
Headquarters
Branch office
How can MPLS connect you to the cloud ?
MPLS
network
Hosted Private
Cloud
On premise
Datacenter
Public Cloud
laas/SaaS
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Poll 2 : How do you want your MPLS service provider to assist you in
optimising your network efficiency?
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What are the key attributes of a MPLS for SMEs?
Provide smart and superior network performance
Provide secure connectivity to 5 or even fewer
locations
Provide cost-effective scalability
Provide protection for cloud
Be future ready for hybrid architectures
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How to choose the right MPLS service provider for your business?
How robust is the
service provider
network?
How secure is
the service
provider
network?
How does the service
provider assure
network
performance?
• The network should be a fully meshed infrastructure, which provides alternative routes to key points in the
network, to ensure there is no failure in connection.
• If there is any failure, the traffic on the primary network should be automatically rerouted to a secondary
network.
• The service provider’s security policy should include network protection and comply to the industry standards,
to protect from the vandalism of the network copper and fiber.
• The service provider should have a robust intrusion detection system and authentication processes to disable
cyber attacks.
• The network should be able to cope with increased traffic, thus enabling enterprises to run their business
critical applications smoothly.
• Along with providing higher capacities in terms of speeds and bandwidths, providers’ QoS capabilities and
resource availability for future requirements should also be taken into consideration.
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How to choose the right MPLS service provider for your business?
How is network
performance
monitored?
How agile and
scalable is the
service provider
network?
How does the service
provider ensure your
business continuity in
the event of a
disaster or calamity?
• The network provider should have powerful tools for 24/7 automated monitoring and other surveillance
tools to proactively detect and resolve faults. This should act as a key differentiator while selecting a service
provider.
• Network providers should implement best-of-breed tools for automated fault detection, management and
incident reporting.
• The network should be scalable and flexible to support growth and adopt new technologies without further
investment in building additional infrastructure.
• The network should be able to deliver business class cloud services, such as voice, data backup, Internet and
corporate VPNs to all locations.
• The network should also seamlessly connect remote, mobile and home workers to the core network.
• In case of a disaster or calamity, the service provider will be in a position to reroute traffic, using alternative
connections, thus ensuring that business continuous as usual.
• In case of short term exigencies, such as power failure, essential services and business critical applications
continue to be in operation.
• The service provider should have multiple data centers connected with each other as backup, in case of a
calamity.
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How to choose the right MPLS service provider for your business?
What level of
support will your
service provider
offer?
Does the service
provider offer “self-
service” network
management tools?
• The service provider should consider providing support by phone, web and email; support is to be available
24/7 or specified business hours.
• The service provide should have a team of experienced support engineers or a round clock call centers to
address to the needs of the enterprises.
• The service provider should provide customers with a portal to log in and update incident tickets, receive
network performance reports online.
• The service provider should liaise with the enterprise IT department and seamlessly exchange information.
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Case Study: MPLS addressed the challenges of connecting a
widespread network of distributors/retailers
The enterprise wanted to rise up the value chain from being a mere sanitary ware provider to a bath
solutions provider. It wanted to consult its customers and be involved in their decision making process,
when renovating or building bath and wellness spaces in their houses/offices.
The Challenge The Solution
A premium bath solutions provider, wanted to provide its
customers with best-in class in-store experience and excel in
customer satisfaction. In order to display its entire product range, it
needed huge investments on shop floor space and merchandise
management. Further, a large team of architects advising customers
on the design of their bath and wellness spaces were based out of
the headquarters. Lastly, it wanted to seamlessly connect its
widespread network of dealers/retailers, to gain real-time insights
on business data.
A strong and a stable MPLS network would also
enable connectivity among all the dealer/retailer
stores and headquarters. The same network could
also be used to provide collaboration services, such
as video conferencing, to dial-in and connect with
dealers/retailers across the nation. Also, MPLS
powered several critical business applications, such
as ERP, to provide the real-time business insights
The Benefits Improved in-store
customer experience
15% increase
in sales
20% savings on
travel costs
15% increase in
operational efficiencies
99% uptime for its
business applications
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Case Study: A private bank expands its retail operations with a
scalable future-ready network
An MPLS service provider interconnects several branches of a private sector bank with MPLS as the
backbone in a hub and spoke model. This model enabled the bank to gain network connectivity which is
scalable to thousands of sites and reliable also.
The Challenge The Solution
A private sector bank wanted to set up a Pan-India
communications network to connect all its branches,
with a network that is scalable and reliable. To
maintain business uptime and enhance efficiency in
operations, the bank required secondary links in
certain branches/locations with redundancies.
The MPLS service provider set up an MPLS backbone with a hub
and spoke model to interconnect all the branches of the private
bank. This architecture provided the bank with the necessary
reliability, scalability and QoS.
The service provider ensured redundancies by strengthening the
network enough for critical financial transactions. Along with
this, the bank was provided with customised bandwidth
connectivity to prime and remote branches.
The Benefits Stringent SLA parameters with
penalty clause – based service
Low latency with automatic
bandwidth up gradation
High uptime for its
business applications
23. Promotion PartnerPresented by Knowledge Partner
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Tata Docomo service portfolio
Sales Application
Service Application
Collection Application
Research Application
Mobile Device
Management (MDM)
Fleet Tracking
School Bus Tracking
Asset Tracking
Workforce Tracking
Automated Meter
Reading (AMR)
Toll Services
Call Register Services
(CRS)
Hosted IVR
Short Messaging
Services (SMS)
Conferencing
Business Application
Enterprise
Connectivity
Mobility
Solutions
IoT
Solutions
Marketing
Solutions
Enterprise
Collaboration
ILL
MPLS VPN
Leased Line
L2 Multi Cast
Voice Solutions
International Bridging
Services (IBS)
Managed Security
IDC Services
CDN
Mobile
Photon
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Feedback
For more information on
MPLS VPNS
Email: dobig@tatadocomo.com
Call: 1800 266 1800
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