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Beyond Service. Beyond Software. Beyond Solutions.
Beyond Service. Beyond Software. Beyond Solutions.
A fundamental shift is underway as organizations migrate away from capital-
intensive and rigid information technology infrastructures, to more flexible
environments that improve productivity, flexibility, and security, while reducing
overall cost of ownership. According to analysts, 75% of companies will be using
enterprise-class cloud-computing solutions within five years.*
Broadview Networks is enabling these organizations to embrace this shift to cloud
computing on their own timetable, with the experience, support, and knowledge
required to make the transition seamless.
Broadview Networks is the premier information technology and communications
partner for businesses across the country. Our all-encompassing approach allows
companies to concentrate their efforts on running their business, not their IT
environment or communications infrastructure.
Broadview Networks makes it easier and more cost-effective for organizations to
meet their communications and computing needs, allowing organizations to
make better use of their available resources. Broadview does this by delivering a
rich portfolio of IP-enabled applications, services, and infrastructure to organiza-
tions of all sizes. Our productivity-enhancing cloud communications solution
OfficeSuite™ and our cost-efficient cloud-computing software and service
solutions, including Microsoft Office, data storage, and servers for all your
business applications, allow companies to rapidly solve and manage technology
and communication challenges so they can enhance business processes, improve
customer satisfaction, and ensure compliance without spending working capital
or investing in additional resources or expertise.
Having evolved from a regional telecommunications carrier into one of the
nation’s most innovative information technology and communications service
providers, Broadview is unlike other providers in that we seamlessly blend
next-generation technologies, including cloud- and network-based solutions,
with traditional facilities-based services to enhance productivity without
sacrificing quality or performance.
Every day, tens of thousands of businesses rely on Broadview Networks for their
mission-critical communications and IT needs. Broadview delivers cloud-
computing productivity software including hosted versions of Microsoft Office,
SharePoint, and Exchange, hosting for all of a business’s applications, a full suite
of cloud-based managed network security applications, desktop and server
data backup services, a patented hosted IP phone solution, data networking
applications including VPN- and MPLS-enabled services, high-speed Internet
access services, as well as traditional local and long-distance voice communica-
tions and other related services. Broadview also provides its customers with new
levels of transparency through its award-winning eCare Enterprise customer
service portal and can even help organizations make it all work together with
IT and professional services.
Having built and deployed our own advanced, converged network, as well as
owning multiple patented systems and service platforms, Broadview Networks
has a significant advantage over other competitors in the market.
*IDG Research Services and CIO Custom Solutions Group “Enterprise-Grade Cloud
Computing Adoption”
The Broadview Networks Difference
Broadview Networks’approach is to solve your business and communication challenges with
our comprehensive software, infrastructure, and service portfolio while providing award-winning
care and operational support.
COMPLETE I.T. AND COMMUNICATION PORTFOLIO
Our comprehensive portfolio of cloud-based software and services provides you with the tools your organization
needs to focus on driving your organization forward and improving the availability of your information and employees.
Improve productivity with no new capital investment with OfficeSuite, our patented hosted IP phone solution. Make
your entire organization infinitely more flexible and secure with cloud-computing solutions. Broadview helps you
simultaneously improve productivity, availability, compliance, and security as we seamlessly blend advanced
applications, services, and software with IT and telecommunication services so that your company has a complete
set of solutions that meet your unique needs.
100% FOCUS ON BUSINESSES
Our business is business. Because we are solely focused on the business market, you get solutions tailored to your
organization’s needs, personalized support from professionals, and reliable service that remains flexible as your
business evolves.
DEDICATED PROJECT MANAGERS
Broadview Networks employs a team of dedicated Project Managers whose role is to provide you with a superior
and seamless transition to our software, services, and platforms. They track and manage the activities of our systems,
technicians, engineers, provisioners, and installers from the moment your order is entered until the entire order is
completely installed and services are working.
AWARD-WINNING CUSTOMER SERVICE
Broadview Networks has been consistently recognized as a customer-centric organization, most recently being named the Customer Service Team of the Year at the
American Business Awards. Broadview’s award-winning service and support organization is with you from day one, providing personalized customer service 24/7.
OPERATIONAL SUPPORT EXCELLENCE
Broadview puts you in control to manage your own communications. Through eCare Enterprise, Broadview’s customer self-service web portal, customers get direct access to
the platforms and systems to manage services 24/7. Even Broadview’s invoice will quickly become a reliable business tool that helps you track expenses and identify patterns.
Customers have told us that they have been able to eliminate reports and improve productivity with the amount of information and level of access we provide.
Smart Solutions to Complex Challenges
The business world and technology are evolving rapidly and your partners need to keep pace by delivering solutions that meet
today’s —and tomorrow’s—challenges.
CLOUD COMPUTING: HOSTED APPLICATIONS AND I.T. INFRASTRUCTURE
Technology is seemingly at the heart of nearly every modern organization, but companies often struggle to maintain and upgrade systems as doing so is usually
outside their core competency and often beyond their financial means. Broadview’s subscription-based software and infrastructure provided as a service offers turnkey
Microsoft Office, Exchange, and SharePoint solutions; reliable and secure data backup solutions; and virtualized and dedicated server solutions with support for all your
business applications as you migrate your business into the cloud. Office Anywhere transforms how businesses operate; with over 400 line-of-business applications
hosted in the cloud and the ability to host a business’s specific applications, these hosted solutions improve efficiency and productivity while reducing overall owner-
ship costs and ensuring compliance and data security. They are easy to manage, yet ensure maximum uptime with a predictable expense. Broadview’s hosted solutions
require little or no new capital investment and our hosted applications are stored in a SAS70 Type II-compliant data center, so your data remains secure.
OFFICESUITE™ HOSTED IP PHONE SOLUTION
Make sure you never miss a call, keep your business running even during a disaster, work anywhere as if you were in your office, and communicate using virtually every
device in your arsenal. While our award-winning and patented hosted IP phone solution is easy to use and manage, it also includes nearly every feature imaginable to
make your business smarter, more productive, and secure. OfficeSuite provides you with everything your organization needs to communicate over the phone and
online, and offers complete and powerful call center solutions with no capital investment or increase in staff.
FRONTLINE® MPLS MULTISITE NETWORKING
Simplify your network and reduce expenses by securely connecting locations in a single, fully meshed network for all your communications. FrontLine MPLS prioritizes
your traffic by application over our private carrier-grade network, allowing you to make the most efficient use of the available bandwidth. Individually tailor each
location's bandwidth based on the services and bandwidth required, knowing full well that you can scale at a moment's notice when your business changes.
NEXT-GENERATION HIGH-BANDWIDTH SERVICES
Video, remote storage, business continuity, and e-commerce applications are driving bandwidth demands higher than ever, and Broadview Networks meets these
needs head-on with high-bandwidth services enabled by Ethernet technology. Our networking solutions and Internet access solutions are reliable and more cost-
effective than alternate services. Today, businesses evolve quickly and Broadview Networks provides services that are inherently redundant, yet flexible, so you can
make changes without penalty or delay.
Voice over Internet Protocol Services
• OfficeSuite hosted IP phone solution
• OfficeSuite ACD Call Center Services
• Dynamic IP integrated voice and data
• SIP Trunking
• Features
Voice Services
• Local, Regional, and Long Distance
• Dedicated and Switched Access
• Conferencing
• Toll-free
• Mobile
• Voicemail
• Features
Cloud Computing
• Hosted Microsoft Office
• Hosted E-mail Services
• Hosted Microsoft Exchange
• Hosted Microsoft SharePoint
• Hosted Servers
• Data Backup and Recovery
• Application Virtualization
Data/Internet Services
• Dedicated Internet Access
• Ethernet Networking
• MPLS Networking
• Colocation
• Data Continuity/Disaster Recovery
• Features
Security Services
• Data Backup
• Firewalls/Network Security
• Virtual Private Networks
• E-mail Security
• Content Filtering
• Features
Professional Services
• Equipment Consulting and Sales
• IT Project Outsourcing
• Network Design and Implementation
• Network Integration
• Wiring and Structured Cabling
• Custom Solutions
PRODUCTS&SERVICES
CLOUD COMPUTING VoIP VOICE DATA/INTERNET SECURITY
PROFESSIONAL SERVICES
& HARDWARE
Our Network
Broadview Networks owns and operates an advanced converged network that provides businesses
across the country with reliable, flexible, and scalable services. This network is built on a redundant
fiber-optic backbone so we can deliver cost-effective and cost-efficient solutions. We offer a wide
variety of services and, unlike many of our competitors, guarantee quality for many of our services.
Having a network you can rely on is more important than ever, so dealing with a company that owns
its own network is a smart business decision.
NETWORK FACTS
• Advanced converged network
• Robust fiber-optic network backbone
• Supports traditional and next-gen services
• Reliable and redundant
• Offers flexible services that are cost-efficient
• Data services available nationwide
OfficeSuite Nationwide Service Area
COVERING EVERY STATE AND EVERY MAJOR CITY COAST TO COAST.
THE TOTAL SOLUTION
Sales Offices
Network Operations Center
Headquarters
Newark, NJ
Towson, MD
Andover, MA
Vienna, VA

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Broadview-Networks-Brochure

  • 1. Beyond Service. Beyond Software. Beyond Solutions.
  • 2. Beyond Service. Beyond Software. Beyond Solutions. A fundamental shift is underway as organizations migrate away from capital- intensive and rigid information technology infrastructures, to more flexible environments that improve productivity, flexibility, and security, while reducing overall cost of ownership. According to analysts, 75% of companies will be using enterprise-class cloud-computing solutions within five years.* Broadview Networks is enabling these organizations to embrace this shift to cloud computing on their own timetable, with the experience, support, and knowledge required to make the transition seamless. Broadview Networks is the premier information technology and communications partner for businesses across the country. Our all-encompassing approach allows companies to concentrate their efforts on running their business, not their IT environment or communications infrastructure. Broadview Networks makes it easier and more cost-effective for organizations to meet their communications and computing needs, allowing organizations to make better use of their available resources. Broadview does this by delivering a rich portfolio of IP-enabled applications, services, and infrastructure to organiza- tions of all sizes. Our productivity-enhancing cloud communications solution OfficeSuite™ and our cost-efficient cloud-computing software and service solutions, including Microsoft Office, data storage, and servers for all your business applications, allow companies to rapidly solve and manage technology and communication challenges so they can enhance business processes, improve customer satisfaction, and ensure compliance without spending working capital or investing in additional resources or expertise. Having evolved from a regional telecommunications carrier into one of the nation’s most innovative information technology and communications service providers, Broadview is unlike other providers in that we seamlessly blend next-generation technologies, including cloud- and network-based solutions, with traditional facilities-based services to enhance productivity without sacrificing quality or performance. Every day, tens of thousands of businesses rely on Broadview Networks for their mission-critical communications and IT needs. Broadview delivers cloud- computing productivity software including hosted versions of Microsoft Office, SharePoint, and Exchange, hosting for all of a business’s applications, a full suite of cloud-based managed network security applications, desktop and server data backup services, a patented hosted IP phone solution, data networking applications including VPN- and MPLS-enabled services, high-speed Internet access services, as well as traditional local and long-distance voice communica- tions and other related services. Broadview also provides its customers with new levels of transparency through its award-winning eCare Enterprise customer service portal and can even help organizations make it all work together with IT and professional services. Having built and deployed our own advanced, converged network, as well as owning multiple patented systems and service platforms, Broadview Networks has a significant advantage over other competitors in the market. *IDG Research Services and CIO Custom Solutions Group “Enterprise-Grade Cloud Computing Adoption”
  • 3. The Broadview Networks Difference Broadview Networks’approach is to solve your business and communication challenges with our comprehensive software, infrastructure, and service portfolio while providing award-winning care and operational support. COMPLETE I.T. AND COMMUNICATION PORTFOLIO Our comprehensive portfolio of cloud-based software and services provides you with the tools your organization needs to focus on driving your organization forward and improving the availability of your information and employees. Improve productivity with no new capital investment with OfficeSuite, our patented hosted IP phone solution. Make your entire organization infinitely more flexible and secure with cloud-computing solutions. Broadview helps you simultaneously improve productivity, availability, compliance, and security as we seamlessly blend advanced applications, services, and software with IT and telecommunication services so that your company has a complete set of solutions that meet your unique needs. 100% FOCUS ON BUSINESSES Our business is business. Because we are solely focused on the business market, you get solutions tailored to your organization’s needs, personalized support from professionals, and reliable service that remains flexible as your business evolves. DEDICATED PROJECT MANAGERS Broadview Networks employs a team of dedicated Project Managers whose role is to provide you with a superior and seamless transition to our software, services, and platforms. They track and manage the activities of our systems, technicians, engineers, provisioners, and installers from the moment your order is entered until the entire order is completely installed and services are working. AWARD-WINNING CUSTOMER SERVICE Broadview Networks has been consistently recognized as a customer-centric organization, most recently being named the Customer Service Team of the Year at the American Business Awards. Broadview’s award-winning service and support organization is with you from day one, providing personalized customer service 24/7. OPERATIONAL SUPPORT EXCELLENCE Broadview puts you in control to manage your own communications. Through eCare Enterprise, Broadview’s customer self-service web portal, customers get direct access to the platforms and systems to manage services 24/7. Even Broadview’s invoice will quickly become a reliable business tool that helps you track expenses and identify patterns. Customers have told us that they have been able to eliminate reports and improve productivity with the amount of information and level of access we provide.
  • 4. Smart Solutions to Complex Challenges The business world and technology are evolving rapidly and your partners need to keep pace by delivering solutions that meet today’s —and tomorrow’s—challenges. CLOUD COMPUTING: HOSTED APPLICATIONS AND I.T. INFRASTRUCTURE Technology is seemingly at the heart of nearly every modern organization, but companies often struggle to maintain and upgrade systems as doing so is usually outside their core competency and often beyond their financial means. Broadview’s subscription-based software and infrastructure provided as a service offers turnkey Microsoft Office, Exchange, and SharePoint solutions; reliable and secure data backup solutions; and virtualized and dedicated server solutions with support for all your business applications as you migrate your business into the cloud. Office Anywhere transforms how businesses operate; with over 400 line-of-business applications hosted in the cloud and the ability to host a business’s specific applications, these hosted solutions improve efficiency and productivity while reducing overall owner- ship costs and ensuring compliance and data security. They are easy to manage, yet ensure maximum uptime with a predictable expense. Broadview’s hosted solutions require little or no new capital investment and our hosted applications are stored in a SAS70 Type II-compliant data center, so your data remains secure. OFFICESUITE™ HOSTED IP PHONE SOLUTION Make sure you never miss a call, keep your business running even during a disaster, work anywhere as if you were in your office, and communicate using virtually every device in your arsenal. While our award-winning and patented hosted IP phone solution is easy to use and manage, it also includes nearly every feature imaginable to make your business smarter, more productive, and secure. OfficeSuite provides you with everything your organization needs to communicate over the phone and online, and offers complete and powerful call center solutions with no capital investment or increase in staff. FRONTLINE® MPLS MULTISITE NETWORKING Simplify your network and reduce expenses by securely connecting locations in a single, fully meshed network for all your communications. FrontLine MPLS prioritizes your traffic by application over our private carrier-grade network, allowing you to make the most efficient use of the available bandwidth. Individually tailor each location's bandwidth based on the services and bandwidth required, knowing full well that you can scale at a moment's notice when your business changes. NEXT-GENERATION HIGH-BANDWIDTH SERVICES Video, remote storage, business continuity, and e-commerce applications are driving bandwidth demands higher than ever, and Broadview Networks meets these needs head-on with high-bandwidth services enabled by Ethernet technology. Our networking solutions and Internet access solutions are reliable and more cost- effective than alternate services. Today, businesses evolve quickly and Broadview Networks provides services that are inherently redundant, yet flexible, so you can make changes without penalty or delay.
  • 5. Voice over Internet Protocol Services • OfficeSuite hosted IP phone solution • OfficeSuite ACD Call Center Services • Dynamic IP integrated voice and data • SIP Trunking • Features Voice Services • Local, Regional, and Long Distance • Dedicated and Switched Access • Conferencing • Toll-free • Mobile • Voicemail • Features Cloud Computing • Hosted Microsoft Office • Hosted E-mail Services • Hosted Microsoft Exchange • Hosted Microsoft SharePoint • Hosted Servers • Data Backup and Recovery • Application Virtualization Data/Internet Services • Dedicated Internet Access • Ethernet Networking • MPLS Networking • Colocation • Data Continuity/Disaster Recovery • Features Security Services • Data Backup • Firewalls/Network Security • Virtual Private Networks • E-mail Security • Content Filtering • Features Professional Services • Equipment Consulting and Sales • IT Project Outsourcing • Network Design and Implementation • Network Integration • Wiring and Structured Cabling • Custom Solutions PRODUCTS&SERVICES CLOUD COMPUTING VoIP VOICE DATA/INTERNET SECURITY PROFESSIONAL SERVICES & HARDWARE
  • 6. Our Network Broadview Networks owns and operates an advanced converged network that provides businesses across the country with reliable, flexible, and scalable services. This network is built on a redundant fiber-optic backbone so we can deliver cost-effective and cost-efficient solutions. We offer a wide variety of services and, unlike many of our competitors, guarantee quality for many of our services. Having a network you can rely on is more important than ever, so dealing with a company that owns its own network is a smart business decision. NETWORK FACTS • Advanced converged network • Robust fiber-optic network backbone • Supports traditional and next-gen services • Reliable and redundant • Offers flexible services that are cost-efficient • Data services available nationwide OfficeSuite Nationwide Service Area COVERING EVERY STATE AND EVERY MAJOR CITY COAST TO COAST. THE TOTAL SOLUTION Sales Offices Network Operations Center Headquarters Newark, NJ Towson, MD Andover, MA Vienna, VA
  • 7. WHOLESALE AND CARRIER CONNECTIONS As a facilities-based provider, Broadview Networks extends the reach of local exchange providers, emerging service providers, wireless companies and content providers. We provide carriers with reliable traditional services, as well as access to new technologies that enable them to meet their own customers' evolving needs. AGENT PARTNER PROGRAM Our Agent Partner program enables local IT and communications companies to sell Broadview service and care for their own customers. These trusted advisors often are vertically focused or have expertise with niche applications. BUSINESS AFFINITY PARTNERS Broadview Networks is an active partner and participant in many industry, trade and advocacy organizations that support local, regional and national businesses. Our executives provide information, leadership and guidance to these organizations on growing their membership and increasing revenue opportunities. BUSINESS COMMUNICATION PARTNERS Relationships within your personal and professional network often are the most fruitful. Companies like doing business with people they know and trust. Whether you’re a small business looking to diversify revenue or an enterprise looking to offer an added benefit to your customers, our business referral programs maximize your professional and business network. COMMUNITY INVOLVEMENT Broadview Networks has a long history of supporting the communities we serve. We firmly believe that it is our duty to help the communities that help us. The company, our employees, our partners and even our vendors share this vision and annually support local charities and organizations that help those in need.
  • 8. Beyond Service. Beyond Software. Beyond Solutions.