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July 2015
A roadmap for
the next-generation WAN
Webinar presented by Coevolve
© Coevolve Pty Limited 2015
About the presenter
Ciaran Roche
Co-Founder and Chief Technology Officer, Coevolve
• Based in Chicago, USA
• Co-founded Coevolve in early 2014
• Prior experience:
o Held a number of senior technical
sales roles at Vanco (acquired by
Reliance Globalcom) in UK & US
o Worked at specialist consulting /
advisory firm Pace Harmon
advising Fortune 500 businesses
on IT strategy and major projects
o Worked with Virtual Access in
Ireland and UK – one of the first
‘software-defined’ networking
equipment manufacturers
• Key areas of experience:
o Internet-based enterprise
networks, WAN Optimization, SD-
WAN/NFV, global network design
Twitter: @Croche
LinkedIn: ciaranroche
© Coevolve Pty Limited 2015
01
02
03
04
05
Welcome – today’s agenda
Introduction
Limitations of traditional WAN solutions
SD-WAN as the foundation for the next-
generation WAN
Addressing the vendor management
challenge
Building the roadmap – how do you get
there?
© Coevolve Pty Limited 2015
Introducing Coevolve
 Agile, asset light services business founded early 2014 with a
significant capital raising
 Global companies are challenged to deliver a high-quality user experience
for their critical global applications as these applications undergo
significant change through the increasing use of “as a service” models
 Client focus – a specialist with laser focus on the client’s User
Experience
 Growing international businesses with operations in multiple countries
 Key industry verticals: Manufacturing, Technology, Engineering, Mining,
Logistics, Retail, Professional Services
 Highly experienced team
 170+ years IT & networking experience working with multi-nationals at
global service providers, integrators, consulting, vendors, analysts
 Experienced team across Australia, US, Singapore & Malaysia, + extensive
global contractor network
Professional
Services
Specialized
Managed
Services
WAN Optimization
Network &
Application
Performance
Network Orchestration
Internet of
Things
Unified
Communications
Security
Cloud Integration
Vendor Management
Mobility
Our Practice Areas
Op
NetworkSer
Limitations of traditional WAN solutions
© Coevolve Pty Limited 2015
Enterprise network needs are rapidly changing
• Traffic is increasingly delivered to destinations
outside the enterprise network
• Coevolve data show 70-80% of MPLS traffic on
enterprise WANs destined for Internet –
combination of business-critical public cloud
traffic and web browsing
• 75% of Coevolve customers + prospects are
trialing or have rolled out Office 365 on a global
basis
• Innovative IT departments are moving IT
infrastructure to Azure and Amazon Web
Services at a rapid pace
• Business units often make decisions on
enterprise-wide applications without close
involvement from IT – Salesforce, Workday,
SuccessFactors, etc.
© Coevolve Pty Limited 2015
The problem with traditional WAN solutions
• High costs for routers, switches and WAN circuits particularly MPLS & WAN Optimization
• Backup capacity is wasted almost all of the time due to inflexible active / passive designs
• No seamless way to add capacity and availability using mobile, satellite, etc.
• Policy based Routing only provides limited route-based traffic redirection (not application-based)
• Never-ending demand for more bandwidth, regardless of geography
• New traffic flows are not well catered for – branch-cloud, branch-branch, DC-cloud
• Device-level configurations require highly skilled engineers, lots of opportunity for human error
• No concept of adding service layers to the network – only complex device-level configuration
The WAN is now one of the biggest obstacles to the agility and flexibility that enterprises require in their IT environments
SD-WAN as the foundation
for the next-generation WAN
© Coevolve Pty Limited 2015
SD-WAN: A new approach to network solution design
• To address the challenges associated with traditional networks, newer WAN products, services and designs
have emerged
• These are based on the concepts of Software Defined Networking and Network Function Virtualization
o Software Defined Networking (SDN) means separating the control plane of the network from the data
plane, allowing a centralized piece of software to assume responsibility for controlling the whole network.
Traditional approach: device level configurations
SDN approach: centralized software platform for network-wide orchestration and management
o Network Function Virtualization (NFV) means applying virtualization technologies to components of the
network to provide functionality in a pre-packaged form rather than building every component individually
• A primary goal of next-generation WANs is to deliver an enterprise grade network using primarily low-cost,
Internet-based infrastructure without the risks and complexities traditionally associated with this technology
• With the ongoing shift to public cloud applications and infrastructure, the next-generation network provides
seamless, controlled and measured connections to these destinations – far beyond the traditional split
tunneling / policy-based routing approach in current networks
• There are several new technology vendors competing in this SD-WAN space. Coevolve closely monitors the
available options and maintains a high level of technology and vendor awareness for its solution development
Some of the main technology vendors
in the growing SD-WAN space:
© Coevolve Pty Limited 2015
The next-generation WAN
© Coevolve Pty Limited 2015
How can we articulate the TCO benefits of the next-generation WAN?
1 2 3 4 5 6 7 8
Month
Traditional Network Next-Generation WAN
Procurement Implementation Steady State
Short-term cost
increase due to dual
running
30% savings
post implementation
50%+ savings due to
future bandwidth
increases
Short-term reduction in costs on
traditional network due to competitive
pressure at end of 3-5 year contract,
but increases due to bandwidth growth
Longer-term savings primarily due to
significantly greater bandwidth
available in next-generation WAN (and
not with 3-5 year contract lock-in)
Static, inflexible WAN Agile next-generation WAN
© Coevolve Pty Limited 2015
New WAN functionality using SD-WAN
© Coevolve Pty Limited 2015
Better insights into network configuration & performance
Application quality scores
Virtualized service deployment
Detailed traffic reporting
Link aggregation effectiveness reporting
© Coevolve Pty Limited 2015
Out-of-the-box application performance visibility
• Next-generation WAN solutions such as the VeloCloud offering can classify
3,000+ applications and cloud services without the need to deploy separate
hardware or software probes in each branch location
• Self-learns new applications that are added to a cloud-based application
database
• Application aware business policy control for services such as Firewall,
Intelligent Multipath and Smart QoS
• Cloud scale analytics – self learning for intelligent circuit, gateway and path
selections including avoidance of network congestion points
• This application-level visibility allows reporting on user experience achieved
for each key application on the network using data-driven quality metrics
© Coevolve Pty Limited 2015
SD-WAN solves many problems – but creates a big one
Network agility &
elasticity
Quickly change traffic flows and application priority to meet
changing business requirements, with no device-level
configurations
Application visibility
SD-WAN solutions often include deep packet inspection to
classify applications; detailed analytics
Cloud application
performance
Increased use of public Internet connectivity provides a more
direct, high performance path to cloud services
Total available bandwidth
Internet infrastructure is usually sold in higher capacities, with
periodic upgrades of bandwidth unlike bandwidth-constrained
private IP networks
Network cost
TCO reductions of 50% or more are frequently seen by
migrating to SD-WAN solutions. Bandwidth costs and device
management overheads are reduced
Vendor Management
Increased use of Internet connectivity generally means more
ISPs to manage (commercially and operationally) and smaller
agreements mean less leverage






Addressing the
vendor management challenge
© Coevolve Pty Limited 2015
Coevolve’s approach to vendor management
• Significant team experience in the lifecycle management of 3rd party providers
• Flexible, modular managed service – can coexist with existing in-house management and augment capabilities to improve service levels
• Provide single point of contact for day to day management of locally-contracted services such as ISPs
• Letter of Agency established with each provider to enable Coevolve to act on client’s behalf
• Commercial and operational dashboards to provide a straightforward consolidated view across all ISPs
We have designed the Coevolve business from the ground up to be well suited to the
technical, commercial and operational management of third party ISPs and other local vendors
ISP ISP ISP ISP ISP ISP
Router Router Router Router
SD-WAN Overlay Network
Incident / Change Management Processes
Contracted locally, Letter of Agency established with
each vendor for management
Poll public IP for status; no need to access existing
configuration
Vendor Management service does not impact SD-
WAN service; operates as normal
Single point of contact for client; Coevolve manages
multiple process with each underlying vendor
Client Point of Contact
Building the roadmap:
how do you get there?
© Coevolve Pty Limited 2015
Building a roadmap for the next-generation WAN
i. Identify an internal project
sponsor to help drive outcomes
ii. Identify industry peers that have
experience with the technology
iii. Identify high-level goals (TCO
savings, application performance
improvements)
iv. Identify non-core, risk free
elements of the environment to
trial the technology (back-up
links a great place to start)
v. Determine expectations and
steps for a trial or POC
1. Getting started
2. Understand where
the technology fits
i. Identify applications, locations and
user groups experiencing
performance issues
ii. Review the priority of the internal
and cloud-based application portfolio
iii. Review existing supplier contracts to
understand timeline flexibility
iv. Review capex investments –
determine end of life for existing
WAN Op, firewalls, routers, etc.
v. Update network architecture
documentation for clear
understanding
3. Prepare for transition
i. Update business case with revised
assumptions
ii. Develop detailed technical design
iii. Create an implementation roadmap
aligned to the understanding
developed in initial assessments
iv. Create a strategy document for the
technology team and business to
jointly understand
v. Develop communication plan for
regional / local IT and other
stakeholders
4. Implementation
i. This is not a traditional procurement
approach
ii. Do not look to enter into long term
(5 year) agreements – 24-36 months
maximum
iii. Simplifying the operational approach
will enable the IT team to keep an
eye on the horizon and work to
deliver business value rather than
struggle with operational challenges
iv. A phased migration will allow the
adoption of the new solution to be
aligned with existing contract end
dates
© Coevolve Pty Limited 2015
Where can we help?
• Current state network and WAN Optimization assessments
• Benchmarking of existing network & services pricing
• Next-generation WAN roadmap development
• Network & vendor management of existing ISPs
• Unified Communications strategy and integration solutions
We have a team of global network specialists available to help across the entire network life cycle
Contact us today to start developing a Next-Generation
WAN roadmap for your business!
Thank you
FOR MORE INFORMATION:
www.coevolve.com
@coevolvetech
Thank you for attending
info@coevolve.com coevolve

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Next generation WAN Webinar

  • 1. July 2015 A roadmap for the next-generation WAN Webinar presented by Coevolve
  • 2. © Coevolve Pty Limited 2015 About the presenter Ciaran Roche Co-Founder and Chief Technology Officer, Coevolve • Based in Chicago, USA • Co-founded Coevolve in early 2014 • Prior experience: o Held a number of senior technical sales roles at Vanco (acquired by Reliance Globalcom) in UK & US o Worked at specialist consulting / advisory firm Pace Harmon advising Fortune 500 businesses on IT strategy and major projects o Worked with Virtual Access in Ireland and UK – one of the first ‘software-defined’ networking equipment manufacturers • Key areas of experience: o Internet-based enterprise networks, WAN Optimization, SD- WAN/NFV, global network design Twitter: @Croche LinkedIn: ciaranroche
  • 3. © Coevolve Pty Limited 2015 01 02 03 04 05 Welcome – today’s agenda Introduction Limitations of traditional WAN solutions SD-WAN as the foundation for the next- generation WAN Addressing the vendor management challenge Building the roadmap – how do you get there?
  • 4. © Coevolve Pty Limited 2015 Introducing Coevolve  Agile, asset light services business founded early 2014 with a significant capital raising  Global companies are challenged to deliver a high-quality user experience for their critical global applications as these applications undergo significant change through the increasing use of “as a service” models  Client focus – a specialist with laser focus on the client’s User Experience  Growing international businesses with operations in multiple countries  Key industry verticals: Manufacturing, Technology, Engineering, Mining, Logistics, Retail, Professional Services  Highly experienced team  170+ years IT & networking experience working with multi-nationals at global service providers, integrators, consulting, vendors, analysts  Experienced team across Australia, US, Singapore & Malaysia, + extensive global contractor network Professional Services Specialized Managed Services WAN Optimization Network & Application Performance Network Orchestration Internet of Things Unified Communications Security Cloud Integration Vendor Management Mobility Our Practice Areas Op NetworkSer
  • 6. © Coevolve Pty Limited 2015 Enterprise network needs are rapidly changing • Traffic is increasingly delivered to destinations outside the enterprise network • Coevolve data show 70-80% of MPLS traffic on enterprise WANs destined for Internet – combination of business-critical public cloud traffic and web browsing • 75% of Coevolve customers + prospects are trialing or have rolled out Office 365 on a global basis • Innovative IT departments are moving IT infrastructure to Azure and Amazon Web Services at a rapid pace • Business units often make decisions on enterprise-wide applications without close involvement from IT – Salesforce, Workday, SuccessFactors, etc.
  • 7. © Coevolve Pty Limited 2015 The problem with traditional WAN solutions • High costs for routers, switches and WAN circuits particularly MPLS & WAN Optimization • Backup capacity is wasted almost all of the time due to inflexible active / passive designs • No seamless way to add capacity and availability using mobile, satellite, etc. • Policy based Routing only provides limited route-based traffic redirection (not application-based) • Never-ending demand for more bandwidth, regardless of geography • New traffic flows are not well catered for – branch-cloud, branch-branch, DC-cloud • Device-level configurations require highly skilled engineers, lots of opportunity for human error • No concept of adding service layers to the network – only complex device-level configuration The WAN is now one of the biggest obstacles to the agility and flexibility that enterprises require in their IT environments
  • 8. SD-WAN as the foundation for the next-generation WAN
  • 9. © Coevolve Pty Limited 2015 SD-WAN: A new approach to network solution design • To address the challenges associated with traditional networks, newer WAN products, services and designs have emerged • These are based on the concepts of Software Defined Networking and Network Function Virtualization o Software Defined Networking (SDN) means separating the control plane of the network from the data plane, allowing a centralized piece of software to assume responsibility for controlling the whole network. Traditional approach: device level configurations SDN approach: centralized software platform for network-wide orchestration and management o Network Function Virtualization (NFV) means applying virtualization technologies to components of the network to provide functionality in a pre-packaged form rather than building every component individually • A primary goal of next-generation WANs is to deliver an enterprise grade network using primarily low-cost, Internet-based infrastructure without the risks and complexities traditionally associated with this technology • With the ongoing shift to public cloud applications and infrastructure, the next-generation network provides seamless, controlled and measured connections to these destinations – far beyond the traditional split tunneling / policy-based routing approach in current networks • There are several new technology vendors competing in this SD-WAN space. Coevolve closely monitors the available options and maintains a high level of technology and vendor awareness for its solution development Some of the main technology vendors in the growing SD-WAN space:
  • 10. © Coevolve Pty Limited 2015 The next-generation WAN
  • 11. © Coevolve Pty Limited 2015 How can we articulate the TCO benefits of the next-generation WAN? 1 2 3 4 5 6 7 8 Month Traditional Network Next-Generation WAN Procurement Implementation Steady State Short-term cost increase due to dual running 30% savings post implementation 50%+ savings due to future bandwidth increases Short-term reduction in costs on traditional network due to competitive pressure at end of 3-5 year contract, but increases due to bandwidth growth Longer-term savings primarily due to significantly greater bandwidth available in next-generation WAN (and not with 3-5 year contract lock-in) Static, inflexible WAN Agile next-generation WAN
  • 12. © Coevolve Pty Limited 2015 New WAN functionality using SD-WAN
  • 13. © Coevolve Pty Limited 2015 Better insights into network configuration & performance Application quality scores Virtualized service deployment Detailed traffic reporting Link aggregation effectiveness reporting
  • 14. © Coevolve Pty Limited 2015 Out-of-the-box application performance visibility • Next-generation WAN solutions such as the VeloCloud offering can classify 3,000+ applications and cloud services without the need to deploy separate hardware or software probes in each branch location • Self-learns new applications that are added to a cloud-based application database • Application aware business policy control for services such as Firewall, Intelligent Multipath and Smart QoS • Cloud scale analytics – self learning for intelligent circuit, gateway and path selections including avoidance of network congestion points • This application-level visibility allows reporting on user experience achieved for each key application on the network using data-driven quality metrics
  • 15. © Coevolve Pty Limited 2015 SD-WAN solves many problems – but creates a big one Network agility & elasticity Quickly change traffic flows and application priority to meet changing business requirements, with no device-level configurations Application visibility SD-WAN solutions often include deep packet inspection to classify applications; detailed analytics Cloud application performance Increased use of public Internet connectivity provides a more direct, high performance path to cloud services Total available bandwidth Internet infrastructure is usually sold in higher capacities, with periodic upgrades of bandwidth unlike bandwidth-constrained private IP networks Network cost TCO reductions of 50% or more are frequently seen by migrating to SD-WAN solutions. Bandwidth costs and device management overheads are reduced Vendor Management Increased use of Internet connectivity generally means more ISPs to manage (commercially and operationally) and smaller agreements mean less leverage      
  • 17. © Coevolve Pty Limited 2015 Coevolve’s approach to vendor management • Significant team experience in the lifecycle management of 3rd party providers • Flexible, modular managed service – can coexist with existing in-house management and augment capabilities to improve service levels • Provide single point of contact for day to day management of locally-contracted services such as ISPs • Letter of Agency established with each provider to enable Coevolve to act on client’s behalf • Commercial and operational dashboards to provide a straightforward consolidated view across all ISPs We have designed the Coevolve business from the ground up to be well suited to the technical, commercial and operational management of third party ISPs and other local vendors ISP ISP ISP ISP ISP ISP Router Router Router Router SD-WAN Overlay Network Incident / Change Management Processes Contracted locally, Letter of Agency established with each vendor for management Poll public IP for status; no need to access existing configuration Vendor Management service does not impact SD- WAN service; operates as normal Single point of contact for client; Coevolve manages multiple process with each underlying vendor Client Point of Contact
  • 18. Building the roadmap: how do you get there?
  • 19. © Coevolve Pty Limited 2015 Building a roadmap for the next-generation WAN i. Identify an internal project sponsor to help drive outcomes ii. Identify industry peers that have experience with the technology iii. Identify high-level goals (TCO savings, application performance improvements) iv. Identify non-core, risk free elements of the environment to trial the technology (back-up links a great place to start) v. Determine expectations and steps for a trial or POC 1. Getting started 2. Understand where the technology fits i. Identify applications, locations and user groups experiencing performance issues ii. Review the priority of the internal and cloud-based application portfolio iii. Review existing supplier contracts to understand timeline flexibility iv. Review capex investments – determine end of life for existing WAN Op, firewalls, routers, etc. v. Update network architecture documentation for clear understanding 3. Prepare for transition i. Update business case with revised assumptions ii. Develop detailed technical design iii. Create an implementation roadmap aligned to the understanding developed in initial assessments iv. Create a strategy document for the technology team and business to jointly understand v. Develop communication plan for regional / local IT and other stakeholders 4. Implementation i. This is not a traditional procurement approach ii. Do not look to enter into long term (5 year) agreements – 24-36 months maximum iii. Simplifying the operational approach will enable the IT team to keep an eye on the horizon and work to deliver business value rather than struggle with operational challenges iv. A phased migration will allow the adoption of the new solution to be aligned with existing contract end dates
  • 20. © Coevolve Pty Limited 2015 Where can we help? • Current state network and WAN Optimization assessments • Benchmarking of existing network & services pricing • Next-generation WAN roadmap development • Network & vendor management of existing ISPs • Unified Communications strategy and integration solutions We have a team of global network specialists available to help across the entire network life cycle Contact us today to start developing a Next-Generation WAN roadmap for your business!
  • 21. Thank you FOR MORE INFORMATION: www.coevolve.com @coevolvetech Thank you for attending info@coevolve.com coevolve