PAETEC is a leading provider of next generation network solutions headquartered in Rochester, NY. It has over 4,600 employees, $2.2 billion in revenues, and services 86 of the top 100 metro regions. PAETEC prides itself on providing unmatched customer service through its three redundant network operation centers and high customer retention rates of over 99%. The presentation discusses PAETEC's strategic focus on six product categories including communications, security, business continuity, managed services, business intelligence, and financing options to deliver personalized solutions tailored to customers' unique needs.

1. Next Generation Network Solutions “PAETEC rises above the communications service provider pack” - ForresterResearch SECUITY COMMUNICATIONS BUSINESS INTELLIGENCE MANAGED SERVICES FINANCING BUSINESS CONTINUITY SECURITY

3. Company Highlights

4. Industry Focus

5. Account Management/Customer Service

6. Product Portfolio & Company Strengths

7. Network Topology/Initiatives-Open Discussion

9. Company Overview - Headquartered in Rochester, NY - Founded 1998 - Evolution of an Industry Leader - Key Mergers & Acquisitions - NASDAQ: PAET - 4,600+ Employees - $2.2 Billion Revenues* - Services 86 of Top 100 Metro Regions - ISO 9002 Certified - Largest CLEC in the US by Revenue

10. PAETEC’s Network

12. Account Stewardship Customer Service

13. Unmatched Customer Service -3 fully redundant (24 X 7 X 365) Network Operation Centers -Rochester NY, Charlotte NC & Cedar Rapids IA - Industry leading web portal with real time access to trouble ticketing system - 265 highly trained NOC technicians - In 2010 86% of all incoming calls were answered by a live person in 20 seconds or less - Customer retention in excess of 99% (monthly average) Network Operations Center - Charlotte, NC Network Operations Center - Rochester, NY

14. Core Values * Caring Culture * Personalized Solutions * Open Communication * Unmatched Service Network Operations Center - Charlotte, NC Network Operations Center - Rochester, NY

18. Simplified Invoicing Structure

19. Industry leading online support tool via “PAETEC Online”

21. - Build the foundation for PAETEC’s product and service investments through customer feedback

22. - Access PAETEC senior executives

23. - Network with peers

24. - Discuss Industry Trends & Concerns2008 Customer Advisory Board Meeting “I have been a CAB member for the past four years and value the program completely. The LEGO Group truly benefits from the products, services, and actions that result from CABs.” Joanne Zanetti, LEGO Systems, Inc.

26. PAETEC employees’ bonus depends on constant improvement of our NPS score Data for non-PAETEC companies was gathered from the “Net Promoter Telecommunications Industry Report of 33 Telecommunications Companies – June 2010” completed by Satmetrix Systems.

27. Personalized Solutions “Our solutions are like no other communications provider, because your needs are like no other business”- Arunas Chesonis (Chairman & CEO) Products & Services

28. Products & Services Portfolio Personalized Solutions PAETEC’s strategic product marketing focuses on 6 major product categories: Communications Solutions Security Solutions Business Continuity Managed Services Solutions Business Intelligence Financing Options 2008 Customer Advisory Board Meeting

30. All Data

32. Fixed Wireless

33. Private Line

34. Network Engineering Consultation

35. Hardware Maintenance Support

36. Colocation Services

37. Data Backup & Recovery

38. Dedicated Hosted Server

39. Dynamic IP

40. Direct Trunk Overflow

41. Network Diversity Engineering

42. Toll-Free RoutingConsultation

43. Advanced Toll-Free

45. Hosted E-mail Security

46. Hosted Web Security

47. Network Firewall

48. Intrusion Detection & Prevention System (IDPS)

49. Network Engineering Consultation

51. Managed CPE Firewall

52. Network Firewall

53. Intrusion Detection & Prevention System (IDPS)

54. Colocation Services

55. Data Backup & Recovery

56. Dedicated Hosted Server

57. Shared Web Hosting

58. Hosted Broadcast Notification

59. PINNACLE Communications Management Suite

60. Hosted IP Telephony

63. Equipment Rental

65. Strategic Investments- Recent Acquisitions Personalized Solutions One of the nations largest Fiber footprints. 37,000 Fiber route miles. Custom network solutions from 10Mb to 10Gb Sonet/Wavelength& Ethernet World-class systems integrator and top partner for Avaya on the West Coast, with expertise in IP-based voice and video systems for medium and large businesses. Uses mobile applications on a smart phone to simplify the way people communicate with each other. Among the largest full service providers of advance communications solutions servicing enterprise customers. Avaya Platinum partner specializing in managed services

66. Equipment Partners Personalized Solutions 2008 Customer Advisory Board Meeting

68. Industry Leader

69. Customer Service

70. Product Portfolio

71. Financial Stability

72. Dedicated Account Team 2008 Customer Advisory Board Meeting

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