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Process order-web

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suryanarayana tata
suryanarayana tata

SAPProcess orders

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Web Orders – ActorsCustomerCSRShipping 2015-Mar, Created: 2015.03 by L. Skaling Enters Order Credit Card Preauthorization successful? No order placedN Receives an Order Fulfillment Request (email) Receives an Order Confirmation (email) Adds order to System (JDE) Pick, Pack & Ship Y Canadian Order? Order information imported to SAP N Receives notice to pick/ pack shipment Adds shipping information Receives notice order has been shipped Receive order Credit Card Charged Can fulfill order? Y N Cancel or Partially cancel order
Web Orders - Systems Shopify Shopify/Stripe Payments eCommHubJDESAPShippingSystem 2015-Mar, Created: 2015.03 by L. Skaling Payment pre-authorized Receive order information Enter (manual) Order Canadian Order? Send order information to SAP Receive order information Canadian Order? Shipping information Add shipping information Shipping information N N Shipping information Shipping information Y Order placed Shipping information sent Payment Captured Can fulfill order? Y Pre-authorization cancelled Cancel or Partially cancel order N

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Process order-web

  • 1. Web Orders – ActorsCustomerCSRShipping 2015-Mar, Created: 2015.03 by L. Skaling Enters Order Credit Card Preauthorization successful? No order placedN Receives an Order Fulfillment Request (email) Receives an Order Confirmation (email) Adds order to System (JDE) Pick, Pack & Ship Y Canadian Order? Order information imported to SAP N Receives notice to pick/ pack shipment Adds shipping information Receives notice order has been shipped Receive order Credit Card Charged Can fulfill order? Y N Cancel or Partially cancel order
  • 2. Web Orders - Systems Shopify Shopify/Stripe Payments eCommHubJDESAPShippingSystem 2015-Mar, Created: 2015.03 by L. Skaling Payment pre-authorized Receive order information Enter (manual) Order Canadian Order? Send order information to SAP Receive order information Canadian Order? Shipping information Add shipping information Shipping information N N Shipping information Shipping information Y Order placed Shipping information sent Payment Captured Can fulfill order? Y Pre-authorization cancelled Cancel or Partially cancel order N