This document provides a course schedule from January to June 2015 for SureSkills Training & Certification. It lists various Microsoft, VMware, AWS, ITIL, and other technology courses offered during this period including dates and codes. The document also includes advertisements for Microsoft Office, Excel, VMware, and AWS training which provide overviews of the courses and benefits of the training.

1. COURSE SCHEDULE
Jan 2015 - June 2015
Microsoft Server Technologies
SureSkills Training & Certification Accreditations:
Microsoft Office
Microsoft Excel
VMware
AWS
Cisco and Citrix
CommVault®
Agile, Lean, & Kanban
PRINCE2® and PMP
ITIL® Service Management
Business Analysis
Business Skills
Digital & Social Media
Tel: 028 9093 5565 niinfo@sureskills.com

2. Elevate your career opportunities with
Microsoft Office training
The Microsoft Office suite of applications are the most widely used within organisations of all sizes
and types worldwide.
Our extensive range of Excel, Word, Access, PowerPoint and Outlook training courses enable you to utilise the full functionality
of the application, which can increase your knowledge, skills and capabilities. Courses are available at different levels or alternatively
can be customised to suit you or your organisations needs. Get the most from your training investment with SureSkills Microsoft
Office training.
CODE COURSE TITLE DAYS Jan Feb Mar Apr May Jun
Gain professional advantage and elevate your career
opportunities with approved Microsoft training
Microsoft Office suite users are often self-taught,
sometimes using inefficient processes and work-around’s
to ‘get the job done’. At SureSkills, our aim is
to give you the knowledge, skills & capabilities to do
more in less time and with greater accuracy.
We provide Microsoft Office suite applications
training to delegates across all skill levels and all
sectors of business.
These highly engaged courses include practical ‘hands-on’
exercises and examples which assist students in
learning Microsoft Office suite functionality and how to
use each desktop application effectively.
Our qualified and experienced trainers are supported
by world-class course manuals, exercises and invaluable
quick reference guides.
6,600 +
Microsoft
Office
Applications
delegates
trained
2014
Microsoft Applications
Excel 1 SEE OPPOSITE PAGE OVER
SSA6000 Outlook 2010 Introduction 1 19 23 18
SSA6001 Outlook 2010 Advanced 1 20 24 19
SSA6002 Outlook 2013 Introduction 1 19 23 18
SSA6003 Outlook 2013 Advanced 1 20 24 19
SSA8000 PowerPoint 2010 Introduction 1 8 5 30 25
SSA8001 PowerPoint 2010 Advanced 1 9 6 1 26
SSA8003 PowerPoint 2013 Advanced 1 9 6 1 26
SSA824 Project 2010 Introduction 2 5 2
SSA825 Project 2010 Advanced 1 23 22
SSA800 Publisher Introduction 1 25 15
SSA957 InfoPath Introduction 2 11 21
SSA958 InfoPath Advanced 2 23
SSA810 Visio Introduction 1 23 20 15
SSA812 Visio Advanced 1 20 22
SSA4000 Word 2010 Introduction 1 7 4 29 24
SSA4001 Word 2010 Intermediate 1 8 5 30 25
SSA4002 Word 2010 Advanced 1 9 6 1 26
SSA40010 Word 2013 Introduction 1 7 4 29 24
SSA40011 Word 2013 Intermediate 1 8 5 30 25
SSA40012 Word 2013 Advanced 1 9 6 1 26
SSA9000 Access Introduction 2 2 30 1
SSA9001 Access Intermediate 1 27
SSA9002 Access Advanced 1 4 1 3
SSA403 Access VBA 1 7
SSA9004 Access 2013 Introduction 2 12 28
SSA9005 Access 2013 Intermediate 1 12 18
SSA9006 Access 2013 Advanced 1 26 2
SSA4006 What’s New in Microsoft Office 2010 1 26 23 18
SSA4007 What’s New in Microsoft Office 2013 1 26 23 18
SSA960 OneNote Introduction 1 17 1

3. Unlock your potential with our
Microsoft Excel training courses
Our Excel courses are designed to help you use Excel to analyse data on any level. Whether
you’re creating spreadsheets or need to perform advanced data analysis with functions, formulas,
and charts, these courses will help enhance your knowledge, skills and capabilities in this popular
data-analysis program.
Our new range of Excel courses and customised course offerings can take a novice or an expert to new levels of productivity
and competency. Our courses focus on providing an enhanced learning experience through focusing on the “Learn by Doing
approach.” That is working on sample spread sheets, so that you can represent your data visually: to show trends, analyse patterns
and make real comparisons. Talk to a SureSkills Learning Consultant today about your Excel training requirements.
Power BI
We found it very personal. We could give examples of things we do/issues we were having and the trainer was able to explain
the correct way to resolve it. The formula examples were very good and I found SureSkills very professional and
very friendly from the first call right through to the aftermath. I would definitely recommend SureSkills for your
We are Ireland’s leading Microsoft Excel applications training provider
Our expertise is built on 20+ years of designing,
developing and delivering Microsoft training to both
home and business learners. Our courses are delivered
by fully qualified trainers. Whether you want to learn
how to analyse, share and manage information, or
to make more informed decisions with the world’s
premier spreadsheet application, we can help you
realise your potential.
Our Excel courses give confidence in creating and
formatting spreadsheets and charts, sorting and
filtering, advanced formulas and functions. For more
experienced users, why not take your Excel skills to
the next level with macros, pivot tables, automation
and Visual Basic programming techniques.
ITIL
FOUNDATION
ITIL
Expert
ITIL
Master
Managing
Across
the
Lifecycle
Intermediate
Lifecycle
SO
ST
SO
CSI
OSI
PRO
RCV
SOS
Intermediate
Capability
PRINCE2 Foundation PRINCE2
Excel
Introduction
Excel
Intermediate
Excel
Advanced
Customise your Excel Training
Practitioner
Or equivalent to PRINCE2
Foundation (PMI, IPMA)
Pivot Tables Advanced Macros Advanced Functions & Formulas
Building Dashboards Power Pivots
Advanced Charting
Excel VBA
CODE COURSE TITLE DAYS Jan Feb Mar Apr May Jun
Microsoft EXCEL
SSA5000 Excel 2010 Introduction 1 4 8 3
SSA5001 Excel 2010 Intermediate 1 5 9 4
SSA5002 Excel 2010 Advanced 1 6 10 5
SSA5004 Excel 2013 Introduction 1 4 8 3
SSA5005 Excel 2013 Intermediate 1 5 9 4
SSA5006 Excel 2013 Advanced 1 6 10 5
SSA204 Excel VBA 2 2 6
4,600 +
delegates
trained
last year
Excel training needs.
“
“
- Ruairí Farrelly
HR Officer,

4. Two Core
Modules
Businss
Process
Learn more - achieve more
with approved VMware qualifications
GETTING STARTED ADVANCED SPECIALITY
VMware is a recognised global leader within the field of virtualisation
and the provision of cloud infrastructure solutions.
Explore our wide range of VMware approved training programmes covering all aspects of virtualisation and cloud computing
to build your skills and validate the technical competencies and expertise needed to install, manage, deploy and support
VMware software.
CODE COURSE TITLE DAYS Jan Feb Mar Apr May Jun
SureSkills awarded with Premier VMware Authorised Training Center
(VATC) status
Power BI
VMware has recognised SureSkills with
Premier VATC status under their new VMware
Education & Certification Programmes.
The Premier status is acknowledged as the
highest level of partnership for accredited
VMware training suppliers.
This award is selected on an “invite only”
basis after a thorough selection process
and recognises the capacity to deliver the
full spectrum of VMware’s curriculum -
underlining SureSkill’s leadership in VMware
technologies.
AWS
VMware
ITIL
Introduction
to AWS Services
Big Data
on AWS
Requirements
Engineering
AWS
Essentials
ITIL
FOUNDATION
ITIL
Expert
ITIL
Master
Managing
Across
the
Lifecycle
Intermediate
Lifecycle
SS
SO
ST
SO
CSI
OSI
PRO
RCV
SOS
Intermediate
Capability
PRINCE2 Foundation PRINCE2
Excel
Introduction
Excel
Intermediate
Excel
Advanced
Customise your Excel Training
Practitioner
Knowledge
Based
Specialism
Practitioner
Specialism
Examination
in Business
Analysis
Architecturing
on AWS
Architecturing on AWS
Advanced Systems
Advanced
Operations
on AWS
Developing on
AWS
Systems Operation
on AWS
VCA-DCV
VCAP-DCA
VCAP-DCD VCP-DCV VCDX-DCV
Administrator
Advanced Administrator
Advanced Designer Architect
Solution Track ASSOCIATE
Data centre
Virtualisation
Cloud
End User
Computing
PROFESSIONAL ADVANCED PR0FESSIONAL EXPERT
VCA-Cloud
VCAP-CIA
VCAP-CID VCDX-Cloud VCP-Cloud
Administrator
Advanced Administrator
Advanced Designer Architect
VCA-WM
VCAP-DTA
VCAP-DTD VCDX-DT VCP-DT
Administrator
Advanced Administrator
Advanced Designer Architect
Or equivalent to PRINCE2
Foundation (PMI, IPMA)
Pivot Tables Advanced Macros Advanced Functions & Formulas
Building Dashboards Power Pivots
Advanced Charting
Excel VBA
VMware Virtualisation
SSV059 VMware vSphere 5.5: What’s New 2 8 23
SSV065 VMware vSphere 5.5: Install, Configure & Manage 5 12 13
SSV041 VMware vSphere 5.5: FastTrack 5 9 1
SSV048 VMware vSphere 5.5: Optimize and Scale 5 19 11
SSV029 VMware vSphere 5.5: Skills for Operators 1
SSV060 VMware vCenter Site Recovery Manager: Install, Configure, Manage [5.1] 2
SSV062 VMware vSphere 5: Troubleshooting 5 30
SSV063 VMware Horizon View: Install, Configure and Manage [5.2] 4 26 20
SSV046 VMware View: Design Best Practices [5.x] 3
We deliver on a private basis
SSV047 VMware vCloud: Design Best Practices [1.5] 3
SSV052 Application Virtualisation with VMware ThinApp 1
SSV045 VMware vCloud: Overview [v1.0 1
SSV050 VMware vCloud: Deploy and Manage the VMware Cloud [v1.5] 4
SSV051 VMware vCenter Operations Manager: Analyze and Predict 2
SSV061 VMware vCloud Director: Install, Configure and Manage [5.5] 3
Book
your course today
Call 028 9093 5565
niinfo@sureskills.com
Data Center
Virtualisation
Cloud
End User
Computing

5. Accelerate your AWS technical
knowledge, skills & capabilities
BCS Diploma in Business Analysis
Amazon Web Services (AWS) training helps organisations and individuals to gain the necessary
technical competence and accreditations One
to help business move faster, whilst lower Modelling
IT costs and
scale applications.
Two Core
Knowledge
Businss
Modules
Based
Process
Our AWS Training and Certification helps Specialism
you develop your skills and gain recognition for your technical experience with AWS
services and solutions. Our courses offer resources to help get you started or deepen your expertise with the AWS Cloud.
Learn how to design, deploy and operate highly available, cost-effective and secure applications on our AWS courses led by
qualified AWS Instructors.
AWS
Validate your technical expertise with AWS and use our experts to help you prepare for AWS Certification.
GETTING STARTED ADVANCED SPECIALITY
CODE COURSE TITLE DAYS Jan Feb Mar Apr May Jun
As Eircom’s preferred supplier for technology training, SureSkills provide a wide range of training programmes:
From vendor and industry-accredited courses for VMware, Microsoft, AWS and ITIL to generic or tailored programmes
Eircom and SureSkills have a strong and long-established business partnership and I would consider SureSkills to be a “one-stop
shop” for the provision of technology training. I would strongly recommend their training services to other clients.
Irelands
only AWS
Authorised
Training
Provider
VMware
on Java, SQL and UNIX.
Why SureSkills for AWS Training?
ITIL
Introduction
to AWS Services
Big Data
on AWS
Business
Analysis
Practice
Requirements
Engineering
AWS
Essentials
ITIL
FOUNDATION
ITIL
Expert
ITIL
Master
Managing
Across
the
Lifecycle
Intermediate
Lifecycle
SS
SO
ST
SO
CSI
OSI
PRO
RCV
SOS
Intermediate
Capability
One
Practitioner
Specialism
Oral
Examination
Foundation
in Business
Analysis
Architecturing
on AWS
Architecturing on AWS
Advanced Systems
Advanced
Operations
on AWS
Developing on
AWS
Systems Operation
on AWS
VCA-DCV
VCAP-DCA
VCAP-DCD VCP-DCV VCDX-DCV
Administrator
Advanced Administrator
Advanced Designer Architect
Solution Track ASSOCIATE
Data centre
Virtualisation
Cloud
End User
Computing
PROFESSIONAL ADVANCED PR0FESSIONAL EXPERT
VCA-Cloud
VCAP-CIA
VCAP-CID VCDX-Cloud VCP-Cloud
Administrator
Advanced Administrator
Advanced Designer Architect
VCA-WM
VCAP-DTA
VCAP-DTD VCDX-DT VCP-DT
Administrator
Advanced Administrator
Advanced Designer Architect
Amazon Web Services
SSAWS01 AWS Essentials 1 19 1
SSAWS02 Architecting with AWS 3 23 20 29
SSAWS03 Systems Operations on AWS 3 2 6
SSAWS04 Architecting on AWS Advanced Concepts 3 12 22
SSAWS05 Developing on AWS 3 19 10
SSAWS06 Big Data on AWS 3 20 3
Millions of organisations across the globe reduce
costs and increase IT agility with cloud computing
every day. As a leading cloud solution, the
Amazon Web Services (AWS) platform empowers
organisations to achieve this, and more.
SureSkills is Ireland’s and Northern Ireland’s
only AWS Authorised Training provider and they
provide training when and where you want it.
All our courses are taught by AWS Accredited
Instructors (AAIs) and utilise only authorised
AWS content.
Our courses are designed to help you deliver
cloud-based solutions using AWS. Whether you
are a Solutions Architect, Systems Operator or
Developer, our training will help you learn to
design, develop and operate available, efficient,
and secure applications on the AWS cloud. We
offer instructor-led, face-to-face training courses,
delivered by SureSkills AWS approved instructors.
“
“
- Pete Luffrum
Eircom Academy – Networks / Technology Evolution & Development

6. Up-skill and Certify on Microsoft’s latest
Server technologies
CODE COURSE TITLE DAYS Jan Feb Mar Apr May Jun
Microsoft Technical Training
Windows Client and Server
SSM20410 Installing & Configuring Windows Server 2012 5 2 1
SSM20411 Administering Windows Server 2012 5 26 20
SSM20412 Configuring Advanced Windows Server 2012 Services 5 16 11
SSM20413 Designing and Implementing a Server Infrastructure 5 30
SSM20414 Implementing an Advanced Server Infrastructure 5 2
SSM20687 Configuring Windows 8.1 5 9
SSM20688 Managing & Maintaining Windows 8 13
SSM6293 Troubleshooting and Supporting Windows 7 in the Enterprise 3 12 20
SSM20342 Advanced Solutions of Microsoft Exhange Server 2013 5 13
SSM6294 Planning & Managing Windows 7 Desktop Deployments & Environments 5
SSM20465 Designing Database Solutions for Microsoft SQL Server 2014 5 9 22
SSM4008 Updating your Database Skills to Microsoft SQL Server 2012 3 23 29
SSM20409 Server Virtualisation with Windows Server Hyper-V & System Centre 5 16 18
SSM10135 Config, Managing & Troubleshooting Microsoft Exchange Server 2010 5 26 20
SSM20341 Core Solutions of Microsoft Exchange Server 2013 5 9 1
Microsoft SharePoint Server
SS0913 SharePoint 2010 for End Users 1 11 6
SS0914 SharePoint 2013 for End Users 1 13 15
SSM10174 Configuring & Administrating Microsoft SharePoint 2010 5 26 27
SSM10175 SharePoint 2010 Application Development 5 9 11
SSM20331 Core Solutions of Microsoft SharePoint Server 2013 5 2 18
SSM20332 Advanced Solutions of Microsoft SharePoint Server 2013 5 16 1
Microsoft SQL Server
SSM6231 Maintaining a Microsoft SQL Server 2008 Database 5 2
SSM6232 Implementing a Microsoft SQL Server 2008 Database 5 12 13
SSM6236 Implementing & Maintaining SQL Server 2008 Reporting Services 3 25
SSM10774 Querying Microsoft SQL Server 2012 5 23 8
SSM10775 Administering Microsoft SQL Server 2012 Databases 5 2 15
SSM10777 Implementing a Data Warehouse with Microsoft SQL Server 2012 5
SSM10778 Implementing Data Models and Reports with Microsoft SQL Server 2012 5 9 15
SSM20461 Querying Microsoft SQL Server 2014 5 23
SSM20462 Administering Microsoft SQL Server 2014 Databases 5 13
SSM20463 Implementing a Data Warehouse with Microsoft SQL Server 2014 5 22
SSM10747 Administrating System Centre 2012 Configuration Manager 5 19 13
SSM10748 Deploying System Centre 2012 Configuration Manager 3 2 1
SSM10750 Monitoring & Operating a Private Cloud with System Centre 2012 5 23 25
SSM20336 Core Solutions of Microsoft Lync Server 2013 5 2 18
Microsoft Lync Server
SSM10325 Automating Administration with Windows PowerShell 2.0 5 5 29
SSM10533 Deploying, Configuring, and Administering Microsoft Lync Server 2010 5 2
SSM10534 Planning and Designing a Microsoft Lync Server 2010 Solution 5 9
SSM10961 Automating Administration with Windows PowerShell 3.0 5 12 18
SSM10262 Developing Windows Applications with Microsoft Visual Studio 2010 5 12 27
SSM10264 Developing Web Applications with Microsoft Visual Studio 2010 5 9
SSM20486 Developing ASP.NET MVC 4 Web Applications 5 16 25
SSM2310 Developing Microsoft ASP .NET Web Applications using Visual Studio 2008 5 2 8
SSM50564 Introduction to HTML 5 Programming 2 20
SSM10266 Developing in C# with Visual Studio 2010 5 13
SSM10267 Introduction to Web Development with Visual Studio 2010 5 20
SSM20480 Programming in HTML with JavaScript and CSS3 5 2
SSM20481 Essentials of Developing Windows Store Applications using HTML5 and JavaScript 5 12 15
SSM20483 Programming in C# 5 23 8

7. CommVault,® the world’s most
powerful data management suite
CommVault’s unique single-platform architecture gives
users unprecedented control over data growth, costs and risk.
SureSkills achieved CommVault® Learning Partner status in 2008 and we are still the only CommVault® Approved Services Provider
(CASP) in Ireland with the necessary qualifications, skills and experience. In addition we are also the largest managed service
provider of CommVault® storage support.
SureSkills CommVault® Education courses ensure an optimised operation of your CommVault® software. We offer packaged or
customised training courses in instructor-led training to ensure that you can deploy and maintain an optimal software solution
that meets your business objectives. With extensive hands-on methods, our experienced instructors guide you through real-world
applications of the CommVault® Simpana® software suite.
CODE COURSE TITLE DAYS Jan Feb Mar Apr May Jun
CommVault®
SSC005 CommVault® 10 Core Fundamentals 3 18 15 17
SSC006 CommVault® Implementation and Maintenance 2 26 14
Professional Agile & Scrum training
Agile methods such as Scrum and eXtreme Programming are quickly gaining traction in mainstream software development. Benefits
include flexibility, quality, innovation, predictability and efficiency. Moving to these methods requires changes in requirements gathering,
planning, technical practices and team roles among others.
CODE COURSE TITLE DAYS Jan Feb MaR Apr May Jun
PMP
SSBS072 PMP Certification 4 3 22
Project Management
SSBS070 Project Management Essentials 2 13 9 28
Agile SCRUM Kanban
SSBS076 Getting Lean Through Kanban 2 26 3 14
SSBS073 Professional Scrum Master (PSM) Certification 2 26 13
SSBS079 Agile Certified Practitioner (PMI-ACP®) Preparation Course 2 5 18
SSBS109 Team Primer in Agile and Scrum 2 23 29
SSBS105 Agile Project Management Foundation Level 2 21 9
SSBS106 Agile Project Management Practitioner Level 2 11 13
This course will provide those looking to
work in an Agile environment with the
competencies and skills required to effectively
combine the processes, people and technologies
for a successful Agile/Scrum delivery. Exercises
are used to get hands on experience with
the practices presented.
It focuses on the Scrum method but references
practices from other Agile methods such as
eXtreme Programming (XP) and also from Lean
Software Development and Kanban.
It also introduces ways to apply Agile practices
successfully and ensure a sustainable transition,
so that Agile becomes the standard approach
for projects.
Book
your course today
Call 028 9093 5565
niinfo@sureskills.com
A blend of Agile methodologies and Scrum practices training

8. PRINCE2® is recognised as a world-class international
product and standard method for project management.
What is PRINCE2® ?
PRINCE2® (PRojects IN Controlled Environments) is a de facto process-based
methodology for effective project management.
Used extensively by the UK/I Governments, PRINCE2® is also widely recognised and used in the private sector, both in the UK,
Ireland and internationally. The PRINCE2® method is in the public domain, and offers non-proprietorial best practice guidance on
project management.
Up to June 2014, to be eligible to sit the PRINCE2® Practitioner examination, a candidate must hold the pre-requisite
PRINCE2® Foundation certification. As of July 2014, AXELOS® have now confirmed that it will recognise the prior learning
and achievements of individuals within the project management professional community (PMI, IPMA) who want to gain their
PRINCE2® Practitioner qualification.
CODE COURSE TITLE Excel VBADAYS Jan Feb Mar Apr May Jun
Power BI
PRINCE2®: Foundation and Practitioner courses run consecutively and can be booked as a 5 day programme
Global leaders in PRINCE2® training and application
Our aim is to give you the best in PRINCE2® training
offered anywhere - guaranteed. Our trainers are
practitioners and this understanding of the real world
of Project Management comes through in the context
and practical nature of our deliveries. In addition we
are focused on helping you and your company with the
management of your projects and ultimately your results.
That’s why we have lifetime pre and post course support
for all our delegates and consulting clients. We help you
apply the knowledge from the PRINCE2® programme
in your environment. SureSkills are the longest directly
accredited company in Ireland delivering over 3,000
exams every year. SureSkills are regularly audited to
ensure our training programme and trainers are up
to the accreditation body, Axelos. We are proud to
announce that we have a 98.8% PRINCE2® Foundation
success rate further highlighting our expertise in Project
Management and PRINCE2® Training. Our priority is
that you see real value and return on your training
investment.
ITIL
ITIL
FOUNDATION
ITIL
Expert
ITIL
Master
Managing
Across
the
Lifecycle
Intermediate
Lifecycle
SS
SO
ST
SO
CSI
OSI
PRO
RCV
SOS
Intermediate
Capability
PRINCE2 Foundation PRINCE2
Excel
Introduction
Excel
Intermediate
Excel
Advanced
Customise your Excel Training
Practitioner
Computing
VCA-WM
VCAP-DTD VCP-DT
Administrator
Advanced Designer Or equivalent to PRINCE2
Foundation (PMI, IPMA)
Pivot Tables Advanced Macros Advanced Functions & Formulas
Building Dashboards Power Pivots
Advanced Charting
SSZ941 PRINCE2®: Foundation 3 19 9 11
SSZ942 PRINCE2®: Practitioner 2 22 12 14
98 %
Foundations
certification
pass rate
2014
Succeed with an industry recognised
PRINCE2® Qualification in project management
We support this major change for 2015 in the programme requirements as it allows delegates and project managers with
experience in other project management disciplines to focus on applying the PRINCE2® framework and methodology of
project management best practices.
“
“
- Ruaidhri McSharry
Director of Service Management and
President of SureSkills Canada

9. ITIL® has been designed to help organisations develop
and manage their IT more efficiently & cost-effectively.
ITIL® is the most accepted and used framework in the world of IT service management. It is a set of concepts and best practices
related to the management of Information Technology services, and describes in detail a comprehensive set of functions and
processes designed to help organisations achieve quality and efficiency in IT operations processes.
CODE COURSE TITLE DAYS Jan Feb Mar Apr May Jun
Best Practice Methodologies
SSI002 ITIL Foundation 3 28 25 20
SSI017 ITIL Service Transition 3 9 29
SSI018 ITIL Service Strategy 3 14 11
SSI019 ITIL Service Design 3 6
SSI020 ITIL Service Operation 3 25 17
SSI021 ITIL Continual Service Improvement 3 9 13
SS1016 ITIL Release, Control and Validation 4 20
SS1015 ITIL Operational Support and Analysis 3
SS1022 ITIL Planning Protection and Optimisation 3 23
SS1023 ITIL Service Offerings and Agreements 4 16
SS1024 ITIL Managing across the Lifecycle 4 9
SSI034 Six Sigma - All Levels Offered 5 19 20 29
Power BI
Irelands leading & trusted provider of IT Service
Management training and consulting
Quality-driven Service Management is a
cornerstone of business success. SureSkills is the
leading Irish provider of IT Service Management
training and consulting. We are also the longest
directly accredited company in Ireland delivering
over 3,000 exams every year.
SureSkills are regularly audited to ensure our
training programme and trainers are up to the
accreditation body, Axelos.
We ensure that you can apply the knowledge and
realise real business value.
ITIL
ITIL
FOUNDATION
ITIL
Expert
ITIL
Master
Managing
Across
the
Lifecycle
Intermediate
Lifecycle
SS
SO
ST
SO
CSI
OSI
PRO
RCV
SOS
Intermediate
Capability
PRINCE2 Foundation PRINCE2
Excel
Introduction
Excel
Intermediate
Excel
Advanced
Customise your Excel Training
Practitioner
VCA-DCV
VCAP-DCA
VCAP-DCD VCP-DCV VCDX-DCV
Administrator
Advanced Administrator
Advanced Designer Architect
Solution Track ASSOCIATE
Data centre
Virtualisation
Cloud
End User
Computing
PROFESSIONAL ADVANCED PR0FESSIONAL EXPERT
VCA-Cloud
VCAP-CIA
VCAP-CID VCDX-Cloud VCP-Cloud
Administrator
Advanced Administrator
Advanced Designer Architect
VCA-WM
VCAP-DTA
VCAP-DTD VCDX-DT VCP-DT
Administrator
Advanced Administrator
Advanced Designer Architect
Or equivalent to PRINCE2
Foundation (PMI, IPMA)
Pivot Tables Advanced Macros Advanced Functions & Formulas
Building Dashboards Power Pivots
Advanced Charting
Excel VBA
97 %
Foundation
certification
pass rate
2014
We are Ireland’s leading & trusted ITIL®
Service Management training provider
Due to the ever changing world of technology, CME needed to find a local reliable training provider, who could not only
provide standard training, but also assist us with sourcing niche training for unusual technology products. Over the past few
years, SureSkills have been resourceful, reasonable, accommodating, and always professional. We have hosted training in our
office, in SureSkills, and off site, and in all scenarios, the training events have progressed seamlessly. Any feedback on the course
or trainer is appreciated, taken seriously, and acted upon. SureSkills is certainly our first point of call for training, and are now
assisting us with training needs in the UK and Asia.
“
“
- Jo Ferguson CME

10. The recommended certification for
business analysts within the UK & Ireland
Our business analysis training courses follow syllabi set by the British Computer Society (BCS),
leading to the BCS Business Analysis certificates and Diplomas.
This is the most recognised certification for business analysts in the UK & Ireland. A BCS qualified business analyst will strengthen an
organisation’s project team and will increase your rates if you are a business analyst contractor. Our training is delivered by qualified
experts who have years of practical experience!
To achieve the Business Analysis Diploma with SureSkills, delegates are required to take two Core modules; Business Analysis
Practice and Requirements Engineering; one Practitioner, which is Modelling Business Processes, and then you need one Knowledge
Based Certificate BCS which Diploma is the Foundation in Business Cert in Business Analysis
Analysis. All of the modules can be done as standalone courses, in any
order and they are individually certified.
Two Core
Modules
AWS
CODE COURSE TITLE DAYS Jan Feb Mar Apr May Jun
SSI031 Business Analysis Practice 3 23
SSI036 Requirements Engineering 3 26 27 8
SSI037 Modelling Business Processes 3 2 27 8
SSI039 Foundation Certificate in Business Analysis 3 27
SSI040 Business Analysis Revision - Oral Assessment 1
SSI041 Business Analysis Oral Assessment 1
VMware
With a parent company in the US and Allstate NI moving into new business areas it has become more important than
ever that we can source quality training on these shores. Furthermore, besides off-the-shelf training there is now an
expectation from our management team that we are able to provide some thought leadership in these new areas.
SureSkills has become a great partner, over the past year in particular, sourcing quality trainers and offering possible
Learn the key skills to effectively contribute to
and successfully manage business change projects
ITIL
One
Knowledge
Based
Specialism
Modelling
Businss
Process
GETTING STARTED ADVANCED SPECIALITY
Introduction
to AWS Services
Big Data
on AWS
Business
Analysis
Practice
Requirements
Engineering
AWS
Essentials
ITIL
FOUNDATION
Business Analysis
ITIL
Expert
ITIL
Master
Managing
Across
the
Lifecycle
Intermediate
Lifecycle
SS
SO
ST
SO
CSI
OSI
PRO
RCV
Intermediate
Capability
One
Practitioner
Specialism
Oral
Examination
Foundation
in Business
Analysis
Architecturing
on AWS
Architecturing on AWS
Advanced Systems
Advanced
Operations
on AWS
Developing on
AWS
Systems Operation
on AWS
VCA-DCV
VCAP-DCA
VCAP-DCD VCP-DCV VCDX-DCV
Administrator
Advanced Administrator
Advanced Designer Architect
Solution Track ASSOCIATE
Data centre
Virtualisation
Cloud
End User
Computing
PROFESSIONAL ADVANCED PR0FESSIONAL EXPERT
VCA-Cloud
VCAP-CIA
VCAP-CID VCDX-Cloud VCP-Cloud
Administrator
Advanced Administrator
Advanced Designer Architect
VCA-WM
VCAP-DTA
VCAP-DTD VCDX-DT VCP-DT
Administrator
Advanced Administrator
Advanced Designer Architect
We focus on the Business Analyst’s role as
a change facilitator throughout the whole
of the project lifecycle - from scoping
through to implementation and by applying
continuous learning through the lifecycle.
The SureSkills Business Analysis courses reflect the
exacting demands of business change projects. Our
mission is to ensure delivery of real business benefits
through effective analysis.
We deliver both the industry standard BCS
International Diploma certificate on a public basis and
we also offer a tailored solution that is in the context
of your specific environment through a private
customised delivery.
Book
your course today
Call 028 9093 5565
niinfo@sureskills.com
solutions to the new challenges we face.
“
- Dwyer Gorman
Training Manager Allstate NI
“

11. Improve business and individual
performance with Business Skills Training
Making organisational and personal training engaging, practical, relevant and enjoyable.
Our Business Skills training has consistently helped individuals and organisations improve organisational performance, enabling
people to develop their business skills, management decision making and commercial acumen techniques that work in the real world,
not just the training room. Our pragmatic approach creates immediate and sustainable benefits for organisations in both the public
and private sectors.
CODE COURSE TITLE DAYS Jan Feb Mar Apr May JuN
Business Skills
SSBS003 Time Management 1 20 24
SSBS001 Effective Communication Skills 1 30 24
SSBS002 Professional Presentation Skills and Personal Branding 2 9 13
SSBS004 Achieving Assertiveness 1 23 18
SSBS006 Working Successfully within Teams 1 5 20 29
SSBS007 Business Writing Skills 1 19 19
SSBS037 Influencing and Negotiation Skills 1 23 25
SSBS015 Train The Trainer (Non Accredited) 2 26 20
SSBS013 Interview Skills for Interviewers 1 14 24
All evaluation forms and feedback I have received have been very positive and complimentary both of the trainer and the
training courses that were delivered. SureSkills have been completely professional and trustworthy throughout the delivery
of our Business Skills training programme, and I would have no hesitation in recommending them and I very much look
Bespoke Digital & Social Media Training
The digital landscape is changing rapidly. New channels, strategies and benchmarks appear daily.
New technology and social media sites including, but not exclusively, LinkedIn, Twitter and Facebook present opportunities to
communicate and engage with customers online, however they also present threats and challenges.
With an unparalleled track record, in Learning & Development and Digital & Social Media training, custom programmes are
developed by completing a training needs analysis with our in-house consultants, industry experts and your team.
We listen to you, analyse the information and create bespoke digital and social media training programmes to meet your agreed set
of objectives. Each programme is tailored to your unique goals and has the dedicated focus of your industry sector.
• Introduction to Digital Marketing
• Search Engine Optimisation (SEO)
• Pay Per Click (PPC)
• Inbound Marketing
• Google Analytics
• Email Marketing
• Social Media Planning
• Facebook & Twitter for Business
• Online Video & Linkedin for Business
• Emerging Platforms & Blogging
• Online Display Advertising
• Mobile Marketing
• Affiliate Marketing
• E – Commerce
• Planning a Digital Marketing Strategy
Book
your course today
Call 028 9093 5565
niinfo@sureskills.com
forward to working with them in the near future.
“
- Tricia Matthews, Training Officer
“

12. If you don’t see your course listed in the schedule, please call one of
our learning consultants on 028 9093 5565 or enquire at niinfo@sureskills.com.
Dublin, IRL
14 Fitzwiliam Place
Dublin 2
Ireland
+353 1 240 2222
Belfast, NI
58-60 Upper Arthur St
Callender House
Belfast BT1 4GJ
+44 28 9093 5565
Austin, TX, USA
7000 North Mopac
Expressway, Austin
TX 78731
+ 855 278 7555
Ottawa, CAD
1 Rideau St #700
Ottawa
ON KIN 8S7
+1 855 278 7555
www.sureskills.com
niinfo@sureskills.com
SureSkills Limited
Registered in Ireland
CRO No. 204821
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