SureSkills Belfast Schedule Jan - June 2016

028 9093 5565 www.SureSkills.com niinfo@SureSkills.com
OUR COURSES
AWS
VMware
PRINCE2®
& PMP
ITIL®
Service Management
Microsoft Office
Microsoft Excel
Microsoft Server Technologies
Business Analysis
Digital & Social Media Marketing
Agile, Lean & Kanban
Resilia™
Cyber Security
Business Skills
CommVault®
Course
Schedule
January to June 2016

BOOK YOUR COURSE TODAY Call: 028 9093 5565 or email: niinfo@SureSkills.com
AmazonWebServices
“Excellent, AWS content and labs
were great and the trainer’s
knowledge of all AWS material
was very good. Pace was good.
Whole process was very efficient
and the training centre was well
equipped, no issues at all – very
professional.”
Why SureSkills for AWS
SureSkills are Ireland’s and Northern Ireland’s only AWS Approved Training
provider and we provide training when and where you want it. All our courses
are taught by AWS Accredited Instructors (AAIs) and utilise only authorised AWS
content. Whether you are a Solutions Architect, Systems Operator or Developer,
our training will help you learn to design, develop and operate available, efficient,
and secure applications on the AWS cloud.
CODE COURSE TITLE DAYS JAN FEB MAR APR MAY JUN
SSAWS00 AWS Business Essentials 1 7 23
SSAWS01 AWS Technical Essentials 1 11 8 24
SSAWS02 Architecting on AWS 3 13 9 25
SSAWS03 Systems Operations on AWS 3 15 16
SSAWS04 Advanced Architecting on AWS 3 22 13
SSAWS05 Developing on AWS 3 7 11
SSAWS06 Big Data on AWS 3 29 22
SSAWS07 DevOps Engineering on AWS 3 8 18
SSAWS08 Security Operations on AWS 3 29 20
Why Amazon Web
Services
ƒƒ AWS platform powers hundreds of
thousands of businesses
ƒƒ Market leader in cloud infrastructure
ƒƒ One of the most sought-after
qualifications
ƒƒ Growing exponentially year-on-year
Amazon Web Services (AWS) training enables
organisations and individuals to gain the necessary
technical competence and accreditations to help
business move faster, while lowering IT costs and
scaling applications.
Learn how to design, deploy and operate highly available, cost-effective and
secure applications on our AWS courses led by qualified AWS Instructors.
Validate your technical expertise with AWS and work with our experts to
prepare for AWS Certification.
Amazon Web Services
GETTING STARTED ADVANCED SPECIALITY
Introduction
to AWS Services
Big Data
on AWS
Business
Essentials
Technical
Essentials
Architecting
on AWS Advanced
Architecting on AWS
DevOps
Engineering on AWS
Developing on
AWS
Systems Operations
on AWS
Martin Clohessy
IT Platforms & Storage
Manager, daa

WWW.SURESKILLS.COM
VMware
Why SureSkills for VMware
VMware has recognised SureSkills with Premier VATC status under their
VMware Education & Certification Programme. The Premier status is
acknowledged as the highest level of partnership for accredited VMware
training suppliers. This award is selected on an “invite only” basis after a
thorough selection process and recognises the capacity to deliver the full
spectrum of VMware’s curriculum – underlining SureSkills’ leadership in
VMware technologies.
Why VMware
ƒƒ Industry-leading virtualisation
software company
ƒƒ Allows businesses become more
agile, efficient and profitable
ƒƒ Increased flexibility and career
growth
ƒƒ Advanced credibility with
employers, colleagues and clients
VMware is a recognised global leader within
the field of virtualisation and the provision of
cloud infrastructure solutions.
Explore our wide range of VMware approved training programmes
covering all aspects of virtualisation and cloud computing. Build your
skills and validate the technical competencies and expertise needed
to install, manage, deploy and support the world’s number one
virtualisation software.
VMware
Caoimhe Brennan
LMI, Dublin Learning & Development
Manager, Ericsson
“What really stood out for us was the
practical element and how SureSkills
handled the class and the delivery
of the course. Upon finishing the
course, our staff were able to go
back to their work environments
with a new level of competence.”
ROLE Certification Level
SOFTWARE DEFINED DATA CENTRE
DTM Desktop
& Mobility
Data Centre
Virtualisation
Cloud
Management &
Automation
Network
Virtualisation
Solution Design
Architecture
Design Expert VCDX6-DCV VCDX6-CMA VCDX6-NV VCDX6-DTM
Implementation Implementation Expert VCIX6-DCV VCIX6-CMA VCIX6-NV VCIX6-DTM
Administration Professional VCP6-DCV
VCP6-CMA
(VCP6-Cloud)
VCP6-NV
VCP6-DTM
(VCP6-DT)
Business IT Associate VCP6-DCV
VCA6-CMA
(VCA6-HC)
VCA6-NV VCA6-DTM
SSV0068 VMware vSphere v6: Install, Configure & Manage 5 22 16
SSV0066 VMware vSphere v6: Fast Track 5 8 25
SSV067 VMware vRealize Automation: Install, Configure & Manage v6.2 5 8
SSV048 VMware vSphere v6: Optimize & Scale 5 22 18
SSV062 VMware vSphere v6: Troubleshooting Workshop 5 25 16
SSV061 VMware vCloud Director v5.5: Install, Configure & Manage 3 18
SSV068 VMware NSX: Install, Configure & Manage v6.2 5 29 13
SSV063 VMware Horizon View v6: Install, Configure & Manage 4 28
SSV051 VMware vCenter Operations Manager v5.6: Analyse & Predict 2 18 30
SSV060 VMware vCenter Site Recovery Manager v5.8: Install, Configure & Manage 2 7
SSV069 VMware vRealize Operations Manager Install, Configure & Manage v6 5 7 23
SSV0067 VMware vSphere v6: What's New 2 15 11 20

PRINCE2®
Why SureSkills for PRINCE2®
Our aim is to give you the best in PRINCE2®
training offered anywhere –
guaranteed. Our trainers are practitioners and their understanding of the real
world of Project Management comes through in the context and practical nature
of our deliveries. We are focused on helping you and your company with the
management of your projects and ultimately your results. That’s why we have
lifetime pre and post-course support for all our delegates and consulting clients.
SSZ941 PRINCE2: Foundation 3 1 25 20
SSZ942 PRINCE2: Practitioner 2 4 28 23
SSZ999 PRINCE2: Agile 3 8 5
SSBS070 Project Management Essentials 2 15 7
SSBS072 PMP Preparation / PMI Certification 4 22 4
Why PRINCE2®
ƒƒ Globally recognised qualification
ƒƒ Gain first class project
management skills
ƒƒ Enhance employment prospects
ƒƒ Improve organisations’
effectiveness
PRINCE2®
is recognised as a world-class
international product and standard method for
project management.
PRINCE2®
is an internationally used, process-based methodology and the
de-facto project management standard for public projects in the UK and
Ireland. It is a generic best practice framework that navigates you through
all the essentials for running a successful project. It can be tailored to
the needs of any organisation and can be used for the management of
projects of any type and scale.
PRINCE2®
PRINCE2®
Foundation
PRINCE2®
Practitioner
PRINCE2®
Agile
Or equivalent to PRINCE2®
Foundation (PMI, IPMA)
“SureSkills trained our senior IT
project management team. A
post-course consulting workshop
followed training, which helped
our managers define and
formalise our own approach to
project management based on
PRINCE2®
. This ensured that not
only did we learn the theory of
PRINCE2®
but we were also able
to tailor it in the context of our
own environment, ensuring that
we saw real business value.”
Cormac Bland
ESB Business Service Centre

WWW.SURESKILLS.COM
ITIL®
Why SureSkills for ITIL®
Quality-driven Service Management is a cornerstone of business success.
SureSkills is the leading Irish provider of IT Service Management training
and consulting. We are also the longest directly accredited company in
Ireland, delivering over 3,000 exams every year. SureSkills are regularly
audited to ensure our training programmes and trainers are consistent
with the highest standards of the accreditation body, Axelos. We ensure
that you can apply the knowledge and realise real business value.
SSI002 ITIL Foundation 3 3 27
SSI017 ITIL Service Transition 3 8 20
SSI018 ITIL Service Strategy 3 25 18
SSI019 ITIL Service Design 3 29 23
SSI015 ITIL Operational Support & Analysis 3 6 4
SSI016 ITIL Release, Control & Validation 4 21 6
SSI021 ITIL Continual Service Improvement 3 18 25
SSI022 ITIL Planning, Protection & Optimisation 3 14 30
SSI023 ITIL Service, Offering & Agreements 4 23 27
SSI024 ITIL Managing Across the Lifecycle 4 15 18
SSI020 ITIL Service Operation 3 1 20
SSBS120 Lean IT Foundation 3 25 4
Why ITIL®
ƒƒ Internationally respected
certification
ƒƒ Ability to accelerate career
progression
ƒƒ Improved ROI of IT
ƒƒ Reduced cost/incident
ITIL®
has been designed to help organisations
develop and manage their IT more efficiently &
cost-effectively.
With more than 2,000,000 practitioners qualified across 180 countries,
ITIL®
(IT Infrastructure Library®
) is the most widely established approach to
IT Service Management. It provides a set of best practices for identifying,
planning, delivering and supporting IT services to businesses and can be
applied to almost any organisation.
ITIL®
ITIL®
FOUNDATION
ITIL®
Expert
ITIL®
Master
Managing
Across the
Lifecycle
Intermediate
Lifecycle
SS
SD
ST
SO
CSI
SOA
PPO
RCV
OSA
Intermediate
Capability
Jo Ferguson
Lead Project Manager,
CME Group Belfast
“SureSkills have always been resourceful,
reasonable, accommodating and
professional. All our training events have
progressed seamlessly; in our office,
in SureSkills and off-site. SureSkills is
certainly our first point of call for training,
and are now assisting us with training
needs in the UK and Asia.”

MicrosoftOffice
Microsoft Office
Word
Powerpoint Outlook Publisher
InfoPath
Access Project
SharePoint Visio
SSA4000 Word Introduction 1 2 25
SSA4001 Word Intermediate 1 3 26
SSA4002 Word Advanced 1 4 27
SSA9000 Access Introduction 2 12 8
SSA9001 Access Intermediate 1 16 25
SSA9002 Access Advanced 1 14 10
SSA828 Project Introduction 1 18 21
SSA829 Project Advanced 1 10 11
SSA8000 PowerPoint Introduction 1 21 4
SSA8001 PowerPoint Advanced 1 22 3
SSA6000 Outlook Introduction 1 4 25
SSA6001 Outlook Advanced 1 5 26
SSA800 Publisher Introduction 1 11 6
SSO914 SharePoint for End Users 1 2 23
SSA810 Visio Introduction 1 3 21 23
SSA812 Visio Advanced 1 30 30 30
SSA4006 What’s New in Microsoft Office 2010/2013 1 1 25
SureSkills offer all the Microsoft Applications courses in 2007/2010/2013/2016 & Office 365 versions
Why SureSkills for Microsoft Office
Microsoft Office users are often self-taught, sometimes using inefficient
processes and work-arounds to ‘get the job done’. At SureSkills, our aim is to
provide you with the knowledge, skills & capabilities to do more in less time
and with greater accuracy. We offer Microsoft Office training to delegates
across all skill levels and all sectors of business. These highly engaged courses
include practical ‘hands-on’ exercises and examples which assist students in
learning Microsoft Office suite functionality in an effective manner.
“I found SureSkills very
professional and very friendly
from the first call right
through to the aftermath. I
would definitely recommend
SureSkills for your Excel
training needs.”
Ruairí Farrelly
HR Officer, Tulsa
The Microsoft Office suite of applications are the
most widely used within organisations of all sizes
and types worldwide.
Our extensive range of Excel, Word, Access, PowerPoint and Outlook training
courses enable you to utilise the full functionality of the application, which
can increase your knowledge, skills and capabilities. Courses are available
at different levels or alternatively can be customised to suit you or your
organisation’s needs. Get the most from your training investment with
SureSkills Microsoft Office training.

WWW.SURESKILLS.COM
MicrosoftOffice
Microsoft Office 365
Office 365 is specifically designed to meet the needs of
organisations of all sizes –individuals, sole proprietors,
large and mid-sized businesses, government agencies
and educational institutions.
Office 365 helps you save time and money, while freeing up valued resources. From
a single easy-to-manage portal, assigned administrators can manage every aspect of
their business using familiar tools, such as SharePoint On-Line, Exchange On-line and
Lync, to provide users with an easy-to-use, collaborative platform.
SSA5000 Excel Introduction 1 10 4
SSA5001 Excel Intermediate 1 11 5
SSA5002 Excel Advanced 1 12 6
SSA204 Excel VBA 2 16 10
SSM6452 Office 356 – Technical overview 1 22 15 25
SSM20346 Managing Office 365 Identities & Services 5 29 25
Excel Introduction Excel Intermediate Excel Advanced
Customise your Excel Training
Pivot Tables
Advanced Functions & FormulasAdvanced Macros
Building Dashboards Power Pivots
Power BI
Advanced Charting
Excel VBA
Microsoft Excel

MicrosoftTechnical
Microsoft Technical
Windows Client & Server
SSM20410 Installing & Configuring Windows Server 2012 5 15 16
SSM20411 Administering Windows Server 2012 5 25 7 13
SSM20412 Configuring Advanced Windows Server 2012 Services 5 1 4
SSM20413 Designing & Implementing a Server Infrastructure 5 18
SSM20417 Upgrading your Skills to MCSA Windows Server 2012 5 18
SSM20687 Configuring Windows 8.1 Client 5 29
SSM20409 Server Virtualisation with Microsoft Hyper-V & System Centre 5 25 18
SSM6292 Installing & Configuring Windows 7 Client 3 21
Microsoft Exchange Server
SSM20341 Core Solutions of Microsoft Exchange Server 2013 5 18 25
SSM20342 Advanced Solutions of Microsoft Exchange Server 2013 5 29
SSM10135
Configuring, Managing & Troubleshooting Microsoft Exchange
Server 2010
5 11
Microsoft SharePoint Server
SSO913 SharePoint 2010 for End Users 1 21
SSO914 SharePoint 2013 for End Users 1 22 16
SSM10174 Configuring & Administering Microsoft SharePoint 2010 5 11
SSM20331 Core Solutions of Microsoft SharePoint Server 2013 5 8 9
SSM20332 Advanced Solutions of Microsoft SharePoint Server 2013 5 22 23
SSM55026 Upgrading your End User Skills to SharePoint 2013 3 1 23
SSM55031 SharePoint 2013 for End Users – Microsoft Official 3 Day 3 7 27
Microsoft SQL Server
SSM20461 Querying Microsoft SQL Server 2012/2014 5 4
SSM20462 Administering Microsoft SQL Server 2012/2014 Databases 5 22 16
SSM20463
Implementing a Data Warehouse with Microsoft SQL Server
2012/2014
5 29 20
SSM6231 Maintaining a Microsoft SQL Server 2008 Database 5 11 7
Microsoft System Centre
SSM10747 Administrating System Centre 2012 Configuration Manager 5 11
SSM10748 Deploying System Centre 2012 Configuration Manager 3 15
Microsoft Lync Server
SSM20336 Core Solutions of Microsoft Lync Server 2013 5 22 16
SSM10961 Automating Administration with Windows PowerShell 5 22 18
Microsoft Azure
SSM20487 Developing Windows Azure & Web Services 5 11 9
SSM20532 Developing Microsoft Azure Solutions 3 25 29
SSM20533 Implementing Microsoft Azure Infrastructure 5 15 18
Microsoft Visual Studio & .NET
SSM20480 Programming in HTML5 with JavaScript & CSS3 3 8 18
SSM20481
Essentials of Developing Windows Store Apps Using HTML5 &
JavaScript
3 29 16
SSM20482
Advanced Windows Store App Development using HTML5 &
JavaScript
3 15 13
SSM20483 Programming in C# 3 25 29
SSM10263
Developing Windows Communications Foundation Solutions with
Microsoft Visual Studio 2010
3 14 15
SSM10267 Introduction to Web Development with Visual Studio 2010 5 8 9
SSM20486 Developing ASP.NET MVC 4 Web Applications 5 14 15
SSM10264 Developing Web Applications with Microsoft Visual Studio 2010 5 25 18
SSM10266 Developing in C# with Visual Studio 2010 5 11 4
Book any 2 Microsoft Technical courses and get the 3rd FREE
OR Book any 2 Microsoft Technical courses and get 1 FREE EXAM INCLUDED
SPECIAL OFFER

MCSE
Enterprise Devices & Apps
MCSE
Communications
MCSE
Business Intelligence
MCSE
Desktop Infrastructure
MCSE
Messaging
MCSD
WindowsStoreAppsUsingHTML5
MCSE
Server Infrastructure
MCSE
SharePoint
MCSD
Web Applications
MCSD
Windows Store Apps Using C#
MCSE
Private Cloud
MCSE
Data Platform
MCSD
SharePoint Applications
MCSD
ApplicationLifecycleManagement
MTA(Optional)IT
Infrastructure
MTA(Optional)IT
Infrastructure
MTA(Optional)IT
Infrastructure
MTA(Optional)
Database
Fundamentals
20687Configuring
Windows8.1
PreparesforExam:
70–687
20410Installing&
ConfiguringWindows
Server2012
PreparesforExam:
70–410
20346Managing
Office365Identities&
Requirements
PreparesforExam:
70–346
20461Querying
MicrosoftSQLServer
2012
PreparesforExam:
70–461
20480Programming
inHTML5with
JavaScript&CSS3
PreparesforExam:70–480
20480Programmingin
HTML5withJavaScript
&CSS3
20480Programming
inHTML5with
JavaScript&CSS3
PreparesforExam:
70–480
20483Programming
inC#
PreparesforExam:
70–483
20496Administering
MicrosoftVisualStudio
FoundationServer
MCP
MCP
MCP
MCP
MCP
MCP
MCP
MCP
MCP
20688Supporting
Windows8.1
PreparesforExam:
70–688
20411Administering
WindowsServer2012
20347EnablingOffice
365Services
PreparesforExam:
70–347
20462Administering
MicrosoftSQLServer
2012Databases
PreparesforExam:
70–462
20481Essentialsof
DevelopingWindows
StoreAppsusing
HTML5&JavaScript
20486Developing
ASP.NETMVCWeb
Applications
PreparesforExam:
70–486
20486Developing
ASP.NETMVCWeb
Applications
PreparesforExam:
70–486
20484Essentialsof
DevelopingWindows
StoreAppsusingC#
20497Software
TestingwithVisual
Studio
20463Implementing
aDataWarehouse
withMicrosoftSQL
Server2012
PreparesforExam:
70–463
20482Advanced
WindowsStoreApp
Developmentusing
HTML5&JavaScript
20487Developing
WindowsAzure&
WebServices
PreparesforExam:
70–487
20488Developing
MicrosoftSharePoint
Server2013Core
Solutions
20489Developing
MicrosoftSharePoint
Server2013Advanced
Solutions
PreparesforExam:
70–489
20485Advanced
WindowsStoreApp
DevelopmentusingC#
20498DeliveringContinuousValue
withVisualStudioApplication
LifecycleManagement
20412Configuring
AdvancedWindows
Server2012Services
PreparesforExam:
70–412
MCSAWindows8
MCSAWindows
Server2012
Office365
MCSA
Office365
20695Deploying
WindowsDevices&
EnterpriseApps
PreparesforExam:
70–695
20415Implementing
aDesktop
Infrastructure
PreparesforExam:
70–415
20413Designing&
Implementinga
ServerInfrastructure
PreparesforExam:
70–413
20246Monitoring&
OperatingaPrivate
CloudwithSystem
Centre2012
20336CoreSolutions
ofMicrosoftLync
Server2013
PreparesforExam:
70–336
20341CoreSolutions
ofMicrosoft
ExchangeServer2013
PreparesforExam:
70–341
20331CoreSolutionsof
MicrosoftSharePoint
Server2013
20464Developing
MicrosoftSQLServer
Databases
PreparesforExam:
70–464
20465Designing
DatabaseSolutions
forMicrosoftSQL
Server
PreparesforExam:
70–465
20467Designing
BusinessIntelligence
Solutionswith
MicrosoftSQLServer
20466Implementing
DataModels&Reports
withMicrosoftSQL
Server
20696Managing
EnterpriseDevices
&Apps
PreparesforExam:
70–696
20416Implementing
DesktopApplication
Environments
PreparesforExam:
70–416
20414
Implementingan
AdvancedServer
Infrastructure
20247Configuring&
DeployingaPrivate
CloudwithSystem
Centre2012
20337EnterpriseVoice
&OnlineServices
withMicrosoftLync
Server2013
20342Advanced
SolutionsofMicrosoft
ExchangeServer2013
PreparesforExam:
70–342
20332Advanced
SolutionsofMicrosoft
SharePointServer2013
DESKTOP
SERVER
PRODUCTIVITY
DATABASE
DEVELOPMENT
Start by
choosing your
preferred path
Certification Roadmaps

BusinessAnalysis
SSI031 Business Analysis Practice 3 26 4
SSI036 Requirements Engineering 3 2 6
SSI037 Modelling Business Processes 2 21 16
SSI039 Foundation Certificate in Business Analysis 3 13 15
SSI040 Business Analysis Revision – Oral Assessment 1 18 9
SSI041 Business Analysis Oral Assessment 1 1 4
“SureSkills has become a
great partner, over the past
year in particular, sourcing
quality trainers and offering
possible solutions to the
new challenges we face.”
Why SureSkills for Business Analysis
We focus on the Business Analyst’s role as a change facilitator throughout
the whole of the project lifecycle – from scoping all the way through to
implementation and by applying continuous learning through the lifecycle.
The SureSkills Business Analysis courses reflect the exacting demands of
business change projects. Our mission is to ensure delivery of real business
benefits through effective analysis.
Why Business Analysis
ƒƒ Industry recognised certification
ƒƒ Acquire proven modern
methodologies
ƒƒ Develop effective consultancy
and communication skills
ƒƒ Able to make a more effective
contribution to your organisation
Our business analysis training courses follow
syllabi set by the British Computer Society (BCS),
leading to BCS Business Analysis certificates
and Diplomas.
This is the most recognised certification for business analysts in the
UK and Ireland. A BCS-qualified business analyst will strengthen an
organisation’s project team and will increase your rates if you are a
business analyst. Our training is delivered by qualified experts who have
years of practical experience!
Business Analysis
Two Core
Modules
Business
Analysis
Practice
Requirements
Engineering
One
Knowledge
Based
Specialism
One
Practitioner
Specialism
Oral
Examination
Foundation
in Business
Analysis
Modelling
Business
Process
Dwyer Gorman
Training Manager,
Allstate NI

WWW.SURESKILLS.COM
DigitalMarketing
Why SureSkills for Digital Marketing
When choosing trainers we always ensure they are practitioners as they will bring the added
value of their day-to-day experience and expertise. Much of our Digital Marketing training is
certified meaning participants can leave the course with an industry recognised qualification.
All of our Digital Marketing courses contain practical & theoretical course content and we are
constantly updating that content so it keeps pace with the evolving industry. We have several
easily accessible venues across Dublin and Belfast and we also offer on-site training to facilitate
countrywide delivery. All of our courses are bolstered by post-training support.
Why Digital Marketing
ƒƒ One of the world’s fastest
growing industries
ƒƒ Effects the majority of consumers
purchase decisions
ƒƒ A consistently high demand
for Digital Marketing roles
ƒƒ Constant need to learn due
to changing landscape
SureSkills offer both certified and tailored
programmes depending on the client’s
requirements.
Our most popular programme, the SureSkills Diploma in Digital Marketing
course is aimed at anyone looking to understand the key elements of
building an effective digital marketing campaign. During the course you
will cover best practice methods and analyse case studies throughout.
This practical, hands-on course will provide you with a complete overview
of all of the core channels and also how they fit together in order to enable
you to plan and deliver a successful digital and social media marketing
campaign, applicable for both B2B and B2C businesses.
What will be covered?
Introduction to Digital Marketing, Search Engine Optimisation (SEO), Pay
Per Click (PPC), Inbound Marketing, Google Analytics, Email Marketing,
Social Media Planning, Facebook & Twitter for Business, Online Video &
LinkedIn for Business, Emerging Platforms & Blogging, Online Display
Advertising, Mobile Marketing, Affiliate Marketing, E-commerce, Planning
a Digital Marketing Strategy.
Digital Marketing
“I found that the course was excellent!
The lecturers were great and really
knew their stuff. All of the sessions
were interactive and I particularly
enjoyed lectures on Google Analytics,
PPC and SEO. I would highly
recommend this course to anybody
looking to update their skills in the
area of Digital Marketing.”
Louise Boland
Key Account Manager, Microsoft

ProfessionalAgile&Scrum
Why Agile & Scrum
ƒƒ Leading approach in software
development
ƒƒ Certification attractive to
global employers
ƒƒ Ability to adapt to changing
environments
ƒƒ Manage complex projects in
a flexible and efficient manner
Why Resilia
ƒƒ Cyber Security is an everyday
worry for organisations
ƒƒ Have the skills to effectively
respond to a Cyber attack
ƒƒ Take advantage of career
opportunities
ƒƒ Reduce your organisation’s
cyber vulnerabilities
Professional Agile & Scrum Training is a blend of
agile methodologies and scrum practices. The
iterative and incremental methodology improves
the speed of development and reduces waste.
Agile methods such as Scrum and eXtreme Programming are rapidly gaining
traction in mainstream software development. Benefits include flexibility,
quality, innovation, predictability and efficiency. Moving to these methods
requires changes in requirements gathering, planning, technical practices
and team roles among others.
RESILIA™
is a complete, collaborative risk-based
approach driven by the Board but involving
everyone across the organisation and extending
to partners, supply chain and customers.
It requires moving away from strategies that seek solely to protect the
business to an approach that includes preparing for, and recovering
from, a cyber-attack. Our belief is cyber security is an issue for a whole
organisation, from board to staff and from customers to suppliers.
Professional Agile & Scrum
RESILIA™
Cyber Security
SSBS073 Professional Scrum Master (PSM) 2 19 19
SSBS076 Getting Lean Through Kanban 2 7 14
SSBS105 Agile Training for Project Managers – Foundation 2 18 13
SSBS106 Agile Training for Project Managers – Practitioner 2 20 15
SSBS109 Team Primer in Agile & Scrum 2 14 9
SSI051 Resilia – Cyber Security Foundation 3 25 22 11
SSI052 Resilia – Cyber Security Practitioner 2 28 25 14
SSI053 Cyber Security Awareness 1 21 27
RESILIA™
CyberSecurity

WWW.SURESKILLS.COM
BusinessSkillsWhy CommVault
ƒƒ World’s leading Data Management
Company
ƒƒ Learn to protect, access and use all
of your firm’s data
ƒƒ Unlock the vast potential of
CommVault’s software
ƒƒ Increase authority and control in
your IT department
Making organisational and personal training
engaging, practical, relevant and enjoyable.
Our Business Skills training has consistently helped individuals
and organisations improve organisational performance.
Our Business Skills courses enable people to develop their
management, decision making and commercial acumen
techniques that work in the real world, not just the training room.
Our pragmatic approach creates immediate and sustainable
benefits for organisations in both the public and private sectors.
CommVault’s unique single-platform architecture
gives users unprecedented control over data
growth, costs and risk.
SureSkills are still the only CommVault®
Approved Services Provider (CASP)
in Ireland with the necessary qualifications, skills and experience to serve
your business needs. We offer packaged or customised instructor-led
training to ensure that you can deploy and maintain an optimal software
solution that meets your business objectives. In addition we are also the
largest managed service provider of CommVault®
storage support.
Business Skills
CommVault®
CommVault
SSBS001 Effective Communication Skills 1 8 8
SSBS002 Professional Presentation Skills & Personal Branding 2 2 3
SSBS003 Time Management 1 14 14 14
SSBS004 Achieving Assertiveness 1 11 3
SSBS006 Working Successfully Within Teams 1 19 13
SSBS007 Business Writing Skills 1 24 25
SSBS037 Influencing & Negotiation Skills 1 8 8 9
SSBS013 Interview Skills for Interviewers 1 22 19 3
SSC005 CommVault v11 Core Fundamentals 3 8 11 13
SSC006 CommVault v11 Implementation & Maintenance 2 11 14 16
Tricia Matthews
Training Officer
Fingal County Council
“SureSkills have been completely
professional and trustworthy
throughout the delivery of our Business
Skills training programme, and I would
have no hesitation in recommending
them. I very much look forward to
working with them in the near future.“

Consulting&Solutions
Design Build Sustain
ƒƒ Storage and Data Protection
ƒƒ Strategic IT
ƒƒ Virtualisation
ƒƒ Business Continuity & Disaster
Recovery
ƒƒ Managed Support Services
ƒƒ Public, Private and Hybrid
Cloud solutions
ƒƒ Strategic IT
ƒƒ Onsite & Remote Managed
Services
ƒƒ Project & Programme
Management
ƒƒ Server and Storage
Consolidation
ƒƒ Service & Project Management
Consulting
ƒƒ 24x7 Telephone and call out
Support Services
SureSkills Consulting’s mission is the provision of world class
enterprise services with local knowledge. Our Design-Build-Sustain
offering enables us to provide a full solution for highly complex ICT
projects throughout Ireland and North America.
Consulting & Solutions
We’re experts in conceiving,
assessing, designing, planning
and testing multi-layered
enterprise infrastructure projects.
We work with our customers to
create solutions to satisfy current
and future needs, and allow for
future organic growth.
Whether it’s infrastructure
change, an entire new build, a
disaster recovery solution or
ongoing technical services, we
bring your concept to life while
mitigating risk and ensuring the
smoothest possible delivery.
Upon completion we provide
clients with a full range of
support services to ensure a
seamless change. Our Network
Operations Centre provides
expert support and offers
contracted on-site experts to
assist you.
Unique competitive advantage:
As well as designing, building and sustaining
outstanding large-scale projects, we also provide
accredited Industry Training and Certification
for many of the products and services which
we consult on including, but not exclusive to,
VMware, Microsoft, CommVault, Amazon Web
Services (AWS), PRINCE2®
and ITIL®
. Wherever
the knowledge gaps are within our customers’ IT
department, our Training and Certification division
is perfectly positioned to fill them. In addition,
our Learning Services division produces world
class bespoke education programmes for our
clients, which includes some of the world’s leading
technology companies.
Our Partners
While we are product-agnostic, at SureSkills we
recognise the advantages our customers can accrue
from our strategic partnerships so we have aligned
ourselves with best of breed vendors, including:
ƒƒ CommVault Accredited Support Partner and
Authorised Training Partner
ƒƒ Dell Preferred Partner & Global Learning Partner
ƒƒ Microsoft Gold MidMarket Solution Provider and
Silver Learning Partner
ƒƒ VMware Enterprise Solution Provider and
Premier VATC
ƒƒ Authorised Amazon Web Services Consulting
Partner and Training Provider
Our expertise in designing, building and sustaining extends
(but is not limited) to the following areas:

WWW.SURESKILLS.COM
LearningServices
ƒƒ Improving communication
and collaboration
ƒƒ Developing knowledge skills
and capability
ƒƒ Boosting productivity
ƒƒ Augmenting product and
service quality requirements
ƒƒ Improving learning and
adaptation
ƒƒ Introducing measurement as
standard
ƒƒ CAP/id2 lead initiatives have
helped our clients:
-- Produce better organisational
and market performance
-- Generate competitive advantage
-- Increase return on investment
-- Reduce costs
At SureSkills Learning Services we aim to provide leadership in
building high quality global learning solutions which enhance our
customer’s competitive advantage, whilst stimulating Knowledge,
Skills & Capability.
Learning Services
Develop Support Manage
Provides design, develop and
delivery competencies which
deliver high-impact multi-
modality courses. In effect
this brings significant value by
deploying solutions aligned to
our clients’ strategic business
and educational goals.
Provides clients with 24/7 global
coverage to manage, administer,
maintain and optimise Learning
and Content Management
System (L/CMS) also with
associated program content.
Service provides a fully
committed managed service
offer, which drives execution
excellence that focus on
matching (AS-IS) or exceeding
(TO-BE) our client’s expectations.
Enabling Performance
People
Deepen knowledge of a client’s people, processes,
and systems
Process
Apply our CAP/id2 methodology to drive industry
leading products and services
Technology
Use the latest technologies within our ‘Develop,
Support and Manage’ domains
Our Approach
SureSkills Learning Services provides a wide
range of workforce education, enablement and
engagement products and services which fulfil
and often exceed our clients’ dynamic business
requirements. Our service model leverages
knowledge management best practices, coupled
with technology enablers to support our
specialised competencies – a key differentiator
when choosing a credible and competent
learning services partner. At our core, CAP/
id2 provides an agile process for developing
knowledge management-orientated learning
assets and objects.
Optimises development, support and
management learning domains through:

SureSkills empowers
organisations to advance
their world, their people
and their goals through
the power of technology
and learning.
® Partner
PREMIER
STRATEGIC PARTNER
SureSkills Ireland
14 Fitzwilliam Place, Dublin,
D02 W025, Ireland
Sales: +353 1 240 2277
Reception: +353 1 240 2222
Fax: +353 1 240 2233
info@SureSkills.com
SureSkills N. Ireland
Callender House,
58–60 Upper Arthur Street,
Belfast BT1 4GJ,
United Kingdom
Sales: +44 28 9093 5565
Reception: +44 28 9093 5555
Fax: +44 28 9093 5566
niinfo@SureSkills.com
SureSkills Canada
1 Rideau St #748, Ottawa, ON,
K1N 8S7, Canada
Toll Free: +1 855 278 7555
cadinfo@SureSkills.com
SureSkills USA
Suite 200, 7000 N. Mopac,
Expressway, Austin,
TX 78731, USA
Toll Free: +1 855 278 7555
usainfo@SureSkills.com
SureSkills.com
Strategic Partners

SureSkills Belfast Schedule Jan - June 2016

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