Salesforce Certification | Salesforce Careers | Salesforce Training For Beginners |Edureka

www.edureka.co/salesforce-foundation-comboEdureka’s Salesforce Certification Training

What Will You Learn Today?
Different certifications
available
Why learn Salesforce?
Overview of certification
exam
Careers in Salesforce
1
3
2
4

Why Learn Salesforce?

Why Salesforce Certification?
 Certifications give credibility to your
Salesforce knowledge and expertise.
 Certifications attract employers.
 The demand for people with certifications are
high.
 Companies need certified people as they
attract clients.
 Upping your certifications will add value to your
career.

Careers In Salesforce

Current Job Opportunities
 Salesforce dominates the world CRM market with 19.7%
market share. Thus, high demand for professionals.
 Glassdoor reveals, over 4,000 jobs for Salesforce
professionals.
 Technical jobs – administrators, engineers, developers,
analysts, cloud professionals, technical support and
more.
 Salesforce positions are available for project managers,
program directors and vice presidents.
 Salesforce is growing rapidly – 25% in next 5 years.
Source: www.indeed.com

Average Salaries for Salesforce Professionals
Salesforce
Salesforce
Administrator
$88K
Sales Manager
$90K
Marketing Manager
$85K
Business Analyst
$85K
Salesforce Technical
Architect
$136K
Salesforce
Developer
$112K
Source: www.salesforce.com

Salesforce Certifications

Salesforce Certifications
Salesforce Credentials
Administrators App Builders Architects
Implementation
Experts
Marketers Pardot Experts
Platform
Developers
Administrator
Advanced
Administrator
Platform
Developer II
Platform
Developer I
Technical
Architect
Integration
Architect
Others..
Marketing
Cloud
Consultant
Marketing
Cloud Email
Specialist
Marketing
Cloud Social
Specialist
Sales Cloud
Consultant
Others..

Certifications Relevant To You
Depending on what you want to pursue and what direction you want to give your career, you can choose one of
these 2 tracks:
1. Administrator/ Consultant Track
2. Developer Track
Details about each track is provided in the next slide.

Certification Roadmap
Administrator
Admin / Implementation
Track
Sales Cloud
Service Cloud
Advanced
Administrator
Developer
Platform App Builder
Platform Developer I
Technical Architect
Platform Developer II
Developer Track
Replacement to DEV 401
Replacement to DEV 501
Replaced By…

Salesforce Certified Administrator
Who should go for
this certificate?
• Somebody starting Administrator/
Consultant career.
• General knowledge of the
Salesforce features.
• Knows configuration options
which are available to a
Salesforce Administrator.
• Broad knowledge of Salesforce
application.
• You know to configure and manage
Sales and Service cloud
applications.
• You know to manage Salesforce
CRM and have good presentation
skills.
• Good with basic functionalities like
managing users, development and
customization..
What does this
certificate prove?
About the exam
• The exam costs $200 and retake
costs $100.
• Exam consists of 60 multiple
choice questions.
• Passing score is 65%.
• Time allotted is 90 mins.

Topics For Administrator Exam
TOPICS QUESTIONS
Standard and Custom Objects 10 – 11
Security and Access 9 – 10
Analytics, Reports and Dashboards 8 – 9
Data Management 7 – 8
User setup, Sales and Marketing applications, Service and Support applications, workflow
automations
14 – 15
AppExchange, Desktop and Mobile Administration, Content and Folder Management, Activity
Management, Chatter, Organization Setup and User-Interface
9 – 10

Salesforce Certified Advanced Administrator
Who should go for
this certificate?
• Prerequisite - Salesforce
certified administrator.
• Significant experience as a
Salesforce administrator.
• Capable of using the full set of
Salesforce features.
• Comfortable with designing robust
and scalable applications for
clients.
• You have handled a fair share of
Salesforce orgs.
What does this
certificate prove?
About the exam
costs $100.
choice/ multiple select questions.

Topics For Advanced Administrator Exam
TOPICS QUESTIONS
Process Automation 7 – 8
Security and Access 12 – 13
Analytics, Reports and Dashboards 6 – 7
Data Management 6 – 7
Sales Cloud Applications 6 – 7
Service Cloud Applications 6 – 7
Change Management 6 – 7
Extending custom objects and applications, auditoring and monitoring, content management 10 – 11

Salesforce Sales Cloud Consultant
Who should go for
this certificate?
• Experience designing solutions
that optimize the Sales Cloud
functionality.
• Experience working with sales
and marketing organizations.
• Generally, has 2-5 years of
experience as a senior business
analyst.
• Proficient in understanding
customer’s needs.
• Design and maintain Sales Cloud
Application as per customer’s
business requirements.
What does this
certificate prove?
About the exam
costs $100.

Topics For Sales Cloud Consultant Exam
TOPICS QUESTIONS
Sales Cloud Solution Design 15 – 16
Opportunity Management 9 – 10
Account and Contact Management 7 – 8
Sales Productivity 7 – 8
Marketing and Leads, Integration and Data Management 9 – 10
Industry Knowledge and Implementation Strategies 6 – 7
Communities and Site Management, Sales Cloud Analytics 6 – 7

Salesforce Service Cloud Consultant
Who should go for
this certificate?
• Experience in designing solutions
using the Service Cloud.
• Contact center industry
experience and expertise in
Salesforce applications.
• Generally, has 2-5 years of
experience as a senior business
analyst.
• Implementation expert in Service
Cloud solutions as per customer’s
needs.
What does this
certificate prove?
About the exam
costs $100.

Topics For Service Cloud Consultant Exam
TOPICS QUESTIONS
Industry Knowledge 9 – 10
Implementation Strategies 3 – 4
Service Cloud Solution Design 9 – 10
Knowledge Management 6 – 7
Interaction Channels 9 – 10
Case Management 15 – 16
Contact Center Analytics 4 – 5
Integration and Data Management 4 – 5

Salesforce Certified App Builder
Who should go for
this certificate?
• Experience in developing custom
applications on the Force.com
platform.
• Comfortable with the declarative
part of Salesforce.
• Comfortable with Lightning
Experience and Lightning App
Builder.
What does this
certificate prove?
About the exam
costs $100.

Topics For App Builder Exam
TOPICS QUESTIONS
Salesforce Fundamentals 5 – 6
Data Modelling and Management 10 – 11
Security 6 – 7
Business Logic and Process Automation 16 – 17
User Interface 8 – 9
Reporting and Mobile 6 – 7
Social and App Development 6 - 7

Salesforce Certified Platform Developer I
Who should go for
this certificate?
• Half or one year of experience as
a developer.
• At least six months of experience
on the Force.com platform.
• Proficient in building custom
applications on Force.com
Platform.
• Basic knowledge of Apex and
Visualforce.
What does this
certificate prove?
About the exam
costs $100.

Topics For Platform Developer I Exam
TOPICS QUESTIONS
Salesforce Fundamentals 6 – 7
Data Modelling and Management 7 – 8
Logic and Process Automation 27 – 28
Testing 7 – 8
Debug and Deployment Tools 6 – 7

Salesforce Certified Platform Developer II
Who should go for
this certificate?
certified platform developer I.
• Two to four years of experience
as a developer.
• At least one year of development
experience on the Force.com
platform.
• Mastered Apex and Visualforce.
• Good idea about SOAP, REST APIs,
Heroku and building Lightning
Components.
What does this
certificate prove?
About the exam
costs $200.

Topics For Platform Developer II Exam
TOPICS QUESTIONS
Logic and Process Automation 19 – 20
Testing 7 – 8
Data Modeling and Management 4 – 5
Integration 6 – 7
Salesforce Fundamentals, Debug and Deployment Tools 6 – 7
Performance 4 – 5

Course Details
Go to www.edureka.co/salesforce-foundation-combo
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Customer support is really good and course content is well
documented.”

Salesforce Certification | Salesforce Careers | Salesforce Training For Beginners |Edureka

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