Dublin Training & Certification Brochure

1. COURSE SCHEDULE
July 2015 - Dec 2015
Tel: 01 240 2277 www.SureSkills.com info@SureSkills.com
SureSkills Training & Certification Accreditations:
VMware
Microsoft Office
AWS
Digital & Social Media Marketing
Microsoft Excel
Agile, Lean & Kanban
Microsoft Server Technologies
Cisco and Citrix
PRINCE2®
and PMP
ITIL®
Service Management
Business Skills
Resilia™ Cyber Security
Business Analysis
CommVault®

2. PRINCE2® Agile
PRINCE2
®
Agile is a new extension module tailored for forward-thinking organisations and individuals
already benefiting from PRINCE2
®
that would like further guidance on how to apply agile methods to the
world’s most recognised project management method. PRINCE2
®
Agile will facilitate the ability to change
direction, maximise Return-On-Investment (ROI), while retaining proven ‘best practice’ governance and
management methods.
Resilia™ - Cyber Security
As the range and complexity of cyber threats and vulnerabilities has increased,the approach to managing the
associated risks has also evolved and matured. RESILIA™ is a complete, collaborative risk-based approach
driven by the Board but involving everyone across the organisation and extending to partners, supply chain
and customers. It requires moving away from strategies that seek solely to protect the business to an
approach that includes preparing for, and recovering from, a cyber-attack. Our belief is cyber security is an
issue for a whole organisation, from board to staff and from customers to suppliers.
ITIL® Practitioner
ITIL®
Practitioner level is being developed to help organisations and individuals increase the value they
obtain from using ITIL®
by offering additional practical guidance to adopt and adapt the framework to
support the business. It will be the next step after ITIL®
Foundation for professionals who have already
learned the basics of IT Service Management (ITSM) and the business value of well-designed and delivered
services.Addressing the demand from ITSM practitioners and organisations of all sizes worldwide, the first
ITIL®
Practitioner exam will be available globally by the end of 2015 and will equip ITSM professionals with
added practical guidance to enhance leveraging ITIL®
in line with their organisations’ business goals.
MS Office 365
Microsoft Office 365 is the same Office you already know and use every day.A significant benefit of Office
365 is that it is powered by the cloud, so you can access your applications and files from virtually anywhere
- PC,Mac and select mobile devices.Office 365 is specifically designed to meet the needs of organisations of
all sizes - individuals,sole proprietors,large and mid-sized businesses,government agencies and educational
institutions. Helping you save time and money, while freeing up valued resources. From a single easy-to-
manage portal, assigned administrators can manage every aspect of their business using familiar tools, such
as SharePoint On-Line, Exchange On-line and Lync, to provide users with an easy-to-use, collaborative
platform.
e-Learning
SureSkills new e-learning offerings are designed to allow you access to learning resources at the click of
a button, no matter where you are. Not only will you have access to material to improve your skills, you
will be able to read course content and prepare for exams whenever you want, so you don’t have to wait
for the next classroom or online live course. The courses we offer include: PRINCE2®
, ITIL®
, TOGAF®
,
ArchiMate®
, Business Process Modelling, COBIT®
and many more.
Lean IT
Lean IT is the extension of lean manufacturing and lean services principles to the development and
management of information technology (IT) products and services. Its central concern, applied in the
context of IT, is the elimination of waste, where waste is work that adds no value to a product or service.
The approach is a way of thinking and acting,focusing heavily on organisational culture.The goal of Lean IT is
to continuously improve the value delivered by IT organisations to their customers and the professionalism
of IT people.
What’s New
LEARNING
e
Steven Long
Training & Certification
Sales Manager
“At SureSkills we believe that your people are your best assets.We understand that continuous
improvement, development, training & relevant certification is what empowers your people
to stand out and be fully prepared for the challenges that lie ahead.We seek to enable such
progression through the ongoing power of learning, the review, identification and availability of
new courses, allied to relevant professional vendor certifications, roadmaps and accreditations.
With over 20Years of experiences I am proud to say that SureSkills delivers to you our
Knowledge, Skills, Competencies, People and Positive Attitude today, to ensure your
success tomorrow.”

3. The recommended certification for
business analysts within the UK & Ireland
BCS Diploma in Business Analysis
AWS
VMware
ITIL
Two Core
Modules
Introduction
to AWS Services
Big Data
on AWS
Business
Analysis
Practice
Requirements
Engineering
AWS
Essentials
GETTING STARTED ADVANCED SPECIALITY
One
Knowledge
Based
Specialism
One
Practitioner
Specialism
Oral
Examination
Foundation
in Business
Analysis
Architecturing
on AWS
Architecturing onAWS
AdvancedSystems
Advanced
Operations
on AWS
Developing on
AWS
Systems Operation
on AWS
VCA-DCV
VCAP-DCA
VCAP-DCD
VCDX-DCVVCP-DCV
Administrator
Advanced Administrator
Advanced Designer
Architect
Modelling
Businss
Process
ASSOCIATESolution Track
Data centre
Virtualisation
Cloud
End User
Computing
PROFESSIONAL ADVANCED PR0FESSIONAL EXPERT
VCA-Cloud
VCAP-CIA
VCAP-CID
VCDX-CloudVCP-Cloud
Administrator
Advanced Administrator
Advanced Designer
Architect
VCA-WM
VCAP-DTA
VCAP-DTD
VCDX-DTVCP-DT
Administrator
Advanced Administrator
Advanced Designer
Architect
CODE COURSE TITLE DAYS JUL AUG SEPT OCT NOV DEC
Business Analysis
SSI031 Business Analysis Practice 3 2 7
SSI036 Requirements Engineering 3 26 10
SSI037 Modelling Business Processes 3 22 13
SSI039 Foundation Certificate in Business Analysis 3 14 10
SSI040 Business Analysis Revision - Oral Assessment 1 12 15
SSI041 Business Analysis Oral Assessment 1 19 21
Our business analysis training courses follow syllabi set by the British Computer Society (BCS),
leading to the BCS BusinessAnalysis certificates and Diplomas.
This is the most recognised certification for business analysts in the UK & Ireland.A BCS qualified business analyst will strengthen an
organisation’s project team and will increase your rates if you are a business analyst contractor. Our training is delivered by qualified
experts who have years of practical experience!
To achieve the BA Diploma with SureSkills, delegates are required to take two Core modules; Business Analysis Practice and
Requirements Engineering; one Practitioner, which is Modelling Business Processes, and then you need one Knowledge Based
Certificate which is the Foundation Cert in BA.All of the modules can be done as standalone courses, in any order and they are
individually certified.
We focus on the Business Analyst’s role as a change
facilitator throughout the whole of the project lifecycle
- from scoping through to implementation and by
applying continuous learning through the lifecycle.
The SureSkills Business Analysis courses reflect the
exacting demands of business change projects.
Our mission is to ensure delivery of real business
benefits through effective analysis.We deliver both
the industry standard BCS International Diploma
certificate on a public basis and we also offer a
tailored solution that is in the context of your specific
environment through a private customised delivery.
Learn the key skills to effectively contribute to
and successfully manage business change projects
Overall very good.The key is the instructor’s ability to demonstrate where the theory/techniques can be used in practice.
I would highly recommend SureSkills for their organisational capability and excellence in addressing issues in a timely and
professional manner.They looked for feedback and acted on it.
“
David Furey, Business ProcessTeam Manager, Element Six Group
“
Book
your course today
Call 01 240 2277
info@sureskills.com
What our Clients have to say...

4. AmazonWeb Services (AWS) training helps organisations and individuals to gain the necessary
technical competence and accreditations to help business move faster,whilst lower IT costs and
scale applications.
Our AWS Training and Certification helps you develop your skills and gain recognition for your technical experience with AWS
services and solutions. Our courses offer resources to help get you started or deepen your expertise with the AWS Cloud.
Learn how to design, deploy and operate highly available, cost-effective and secure applications on our AWS courses led by
qualified AWS Instructors.Validate your technical expertise with AWS and use our experts to help you prepare for
AWS Certification.
Why SureSkills for AWS Training?
BCS Diploma in Business Analysis
AWS
VMware
ITIL
Two Core
Modules
Introduction
to AWS Services
Big Data
on AWS
Business
Analysis
Practice
Requirements
Engineering
AWS
Essentials
ITIL
FOUNDATION
ITIL
Expert
ITIL
Master
Managing
Across
the
Lifecycle
Intermediate
Lifecycle
SS
SO
ST
SO
CSI
OSI
PRO
RCV
SOS
Intermediate
Capability
GETTING STARTED ADVANCED SPECIALITY
One
Knowledge
Based
Specialism
One
Practitioner
Specialism
Oral
Examination
Foundation
in Business
Analysis
Architecturing
on AWS
Architecturing onAWS
AdvancedSystems
Advanced
Operations
on AWS
Developing on
AWS
Systems Operation
on AWS
VCA-DCV
VCAP-DCA
VCAP-DCD
VCDX-DCVVCP-DCV
Administrator
Advanced Administrator
Advanced Designer
Architect
Modelling
Businss
Process
ASSOCIATESolution Track
Data centre
Virtualisation
Cloud
End User
Computing
PROFESSIONAL ADVANCED PR0FESSIONAL EXPERT
VCA-Cloud
VCAP-CIA
VCAP-CID
VCDX-CloudVCP-Cloud
Administrator
Advanced Administrator
Advanced Designer
Architect
VCA-WM
VCAP-DTA
VCAP-DTD
VCDX-DTVCP-DT
Administrator
Advanced Administrator
Advanced Designer
Architect
CODE COURSE TITLE DAYS JUL AUG SEPT OCT NOV DEC
Amazon Web Services
SSAWS01 AWS Essentials 1 13 10 12
SSAWS02 Architecting with AWS 3 11 13
SSAWS03 Systems Operations on AWS 3 20 14 2
SSAWS04 Architecting on AWS-Advanced Concepts 3 19
SSAWS05 Developing on AWS 3 29 7 23
SSAWS06 Big Data on AWS 3 17 19
SSAWS07 Advanced Operations on AWS 3 24 12 8
Accelerate yourAWS technical
knowledge,skills & capabilities
Millions of organisations across the globe reduce costs
and increase IT agility with cloud computing every day.
As a leading cloud solution, the AmazonWeb Services
(AWS) platform empowers organisations to achieve this,
and more.
SureSkills is Ireland’s and Northern Ireland’s only AWS
ApprovedTraining provider and they provide training
when and where you want it.
All our courses are taught by AWS Accredited
Instructors (AAIs) and utilise only authorised
AWS content.
Our courses are designed to help you deliver cloud-
based solutions using AWS.Whether you are a
Solutions Architect, Systems Operator or Developer,
our training will help you learn to design, develop and
operate available, efficient, and secure applications on
the AWS cloud.We offer instructor-led, face-to-face
training courses, delivered by SureSkills AWS approved
instructors.
Excellent,AWS content and labs were great and the trainer’s knowledge of all AWS material was very good. Pace was
good.Whole process was very efficient and the training center was well equipped, no issues at all – very professional.
Martin Clohessy – IT Platforms & Storage Manager, daa.
“
“
What our Clients have to say...
Ireland’s
only AWS
Authorised
Training
Provider

5. VMware has recognised SureSkills with
PremierVATC status under their newVMware
Education & Certification Programmes.
The Premier status is acknowledged as the
highest level of partnership for accredited
VMware training suppliers.
This award is selected on an “invite only”
basis after a thorough selection process
and recognises the capacity to deliver the
full spectrum ofVMware’s curriculum -
underlining SureSkill’s leadership inVMware
technologies.
SureSkills awarded with PremierVMware Authorised
Training Center (VATC) status
Version6CertificationRoadmap
Software DefinedDataCentre DTM
Role CertificationLevel
DataCentre
Virtualisation
CloudManagement
&Automation
Network
Virtualisation
Desktop
&Mobility
SolutionDesign
Architecture
VMwareCertified
DesignExpert VCDX6-DCV VCDX6-CMA VCDX6-NV VCDX6-DTM
Implementation
VMwareCertified
ImplementationExpert VCIX6-DCV VCIX6-CMA VCIX6-NV VCIX6-DTM
Administration VMwareCertified
Professional
VCP6-DCV VCP6-CMA
(VCP6-Cloud) (VCP6-DT)
VCP6-NV VCP6-DTM
BusinessIT
VMwareCertified
Associate VCA6-DCV
VCA6-CMA
VCA6-HC
VCA6-NV VCA6-DTM
Book
your course today
Call 01 240 2277
info@sureskills.com
SureSkills provided Ericsson withVMware training as we had a strategic requirement at LMI to lift ourVMware
competence.What really stood out for us was the practical element and how they handled the class and the delivery
of the course. Upon finishing the course, our staff were able to go back to their work environments with a new level of
competence. I would have no hesitation in recommending SureSkills for any of yourVMware training needs.
Caoimhe Brennan – LMI, Dublin Learning & Development Manager, Ericsson
“ “
CODE COURSE TITLE DAYS JUL Aug SEPT OCT NOV DEC
SSV067 VMware vRealize Automation: Install, Configure & Manage 5 6 28 30
SSV068 VMware NSX: Install, Configure & Manage 5 13 19
SSV0067 VMware vSphere 6:What’s New 2 14 6
SSV0068 VMware vSphere 6: Install, Configure & Manage 5 27 24 19 14
SSV065 VMware vSphere 5.5: Install, Configure & Manage 5 1
SSV041 VMware vSphere 5.5: FastTrack 5 31 16
SSV048 VMware vSphere 6: Optimize and Scale 5 27 14 19 16 14
SSV045 VMware vCloud: Overview [v1.0] 1 29
SSV051 VMware vCenter Operations Manager:Analyse and Predict 2 28 24
SSV060 VMware vCenter Site Recovery Manager:Install,Configure,Manage [5.1] 2 23 20
SSV061 VMware vCloud Director:Install, Configure and Manage [5.5] 3 12 21
SSV063 VMware HorizonView: Install, Configure and Manage [5.2] 4 21 23
Learn more - achieve more
with approved VMware qualifications
VMware is a recognised global leader within the field of virtualisation
and the provision of cloud infrastructure solutions.
Explore our wide range ofVMware approved training programmes covering all aspects of virtualisation and cloud computing.
Build your skills and validate the technical competencies and expertise needed to install, manage, deploy and support the world’s
number one virtualisation software.

6. Elevate your career opportunities with
Microsoft Office training
The Microsoft Office suite of applications are the most widely used within
organisations of all sizes and types worldwide.
Our extensive range of Excel,Word, Access,PowerPoint and Outlook training courses enable you to utilise the full functionality of the
application,which can increase your knowledge,skills and capabilities.Courses are available at different levels or alternatively can be
customised to suit you or your organisations needs.Get the most from your training investment with SureSkills Microsoft Office training.
Microsoft Office suite users are often self-taught,
sometimes using inefficient processes and work-
around’s to ‘get the job done’. At SureSkills, our aim is
to give you the knowledge, skills & capabilities to do
more in less time and with greater accuracy.
We provide Microsoft Office suite applications
training to delegates across all skill levels and all
sectors of business.
These highly engaged courses include practical ‘hands-
on’ exercises and examples which assist students in
learning Microsoft Office suite functionality and how to
use each desktop application effectively.
Our qualified and experienced trainers are supported
by world-class course manuals, exercises and invaluable
quick reference guides.
Gain professional advantage and elevate your career
opportunities with approved Microsoft training
CODE COURSE TITLE DAYS JUL Aug SEPT OCT NOV DEC
Microsoft Applications
Excel 1 SEE OPPOSITE PAGE OVER
SSA6000 Outlook 2010 Introduction 1 29 12
SSA6001 Outlook 2010 Advanced 1 27 9
SSA6002 Outlook 2013 Introduction 1 8 11 15
SSA6003 Outlook 2013 Advanced 1 9 12
SSA8000 PowerPoint 2010 Introduction 1 20 19 21 7 27 17
SSA8001 PowerPoint 2010 Advanced 1 31 22 8 30
SSA8003 Powerpoint 2013 Advanced 1 23 25 17 23 20 16
SSA824 Project 2010 Introduction 2 3 29
SSA825 Project 2010 Advanced 1 21 19
SSA800 Publisher Introduction 1 23 28
SSA957 InfoPath Introduction 2 26
SSA958 InfoPath Advanced 2 21 15
SSA810 Visio Introduction 1 21 21
SSA812 Visio Advanced 1 22 22
SSA4000 Word 2010 Introduction 1 30 3 1 3
SSA4001 Word 2010 Intermediate 1 10 11 4 9 6
SSA4002 Word 2010 Advanced 1 28 27 18 28 6
SSA40010 Word 2013 Introduction 1 13 5 3 5 9 1
SSA40011 Word 2013 Intermediate 1 14 7 11 6 6
SSA40012 Word 2013 Advanced 1 21 21 25 25
SSA9000 Access Introduction 2 27
SSA9001 Access Intermediate 1 20 24
SSA9002 Access Advanced 1 29 23 18
SSA403 AccessVBA 1 26 27
SSA9004 Access 2013 Introduction 2 23 19
SSA9005 Access 2013 Intermediate 1 4 27
SSA9006 Access 2013 Advanced 1 30 29
SSA4006 What’s New in Microsoft Office 2010 1 18
SSA4007 What’s New in Microsoft Office 2013 1 14 16
SSA960 OneNote Introduction 1 4 3
SSM6452 Office 365 Technical Overview 1 16 22
6,600+
Microsoft
Office
Applications
delegates
trained
2014

7. Unlock your potential with our
Microsoft Excel training courses
Our Excel courses are designed to help you use Excel to analyse data on any level.
Whether you’re creating spreadsheets or need to perform advanced data analysis with functions,
formulas,and charts,these courses will help enhance your knowledge,skills and capabilities in this
popular data-analysis program.
Our new range of Excel courses and customised course offerings can take a novice or an expert to new levels of productivity and
competency. Our courses focus on providing an enhanced learning experience through focusing on the Learn by Doing approach.
That is working on sample spread sheets, so that you can represent your data visually: to show trends, analyse patterns and make
real comparisons.Talk to a SureSkills Learning Consultant today about your Excel training requirements.
Our expertise is built on 20+ years of designing,
developing and delivering Microsoft training to both
home and business learners. Our courses are delivered
by fully qualified trainers.Whether you want to learn
how to analyse, share and manage information, or to
make more informed decisions with the world’s premier
spreadsheet, we can help you realise your potential.
Our Excel courses give confidence in creating and
formatting spreadsheets and charts, sorting and
filtering, advanced formulas and functions. For more
experienced users, why not take your Excel skills to
the next level with macros, pivot tables, automation and
Visual Basic programming techniques.
We are Ireland’s leading Microsoft Excel applications training provider
We found it very personal.We could give examples of things we do/issues we were having and the trainer was able to
explain the correct way to resolve it.The formula examples were very good and I found SureSkills very professional and
very friendly from the first call right through to the aftermath. I would definitely recommend SureSkills for your
Excel training needs.
“ “
Ruairí Farrelly, HR Officer,Tulsa
ITIL
FOUNDATION
ITIL
Expert
ITIL
Master
Managing
Across
the
Lifecycle
Intermediate
Lifecycle
SO
ST
SO
CSI
OSI
PRO
RCV
SOS
Intermediate
Capability
PRINCE2 Foundation PRINCE2
Excel
Introduction
Excel
Intermediate
Excel
Advanced
Customise your Excel Training
Practitioner
PRINCE2
AGILE
Or equivalent to PRINCE2
Foundation (PMI, IPMA)
Pivot Tables Advanced Functions & FormulasAdvanced Macros
Building Dashboards Power Pivots
Power BI
Advanced Charting
Excel VBA
CODE COURSE TITLE DAYS JUL Aug SEPT OCT NOV DEC
microsoft EXCEL
SSA5000 Excel 2010 Introduction 1 14 13 14 19 16 7
SSA5001 Excel 2010 Intermediate 1 17 14 14 20 17 8
SSA5002 Excel 2010 Advanced 1 24 24 24 29 23 14
SSA5004 Excel 2013 Introduction 1 21 17 14 19 12 9
SSA5005 Excel 2013 Intermediate 1 22 18 8 15 13 10
SSA5006 Excel 2013 Advanced 1 30 26 25 30 25 16
SSA204 ExcelVBA 2 27 26
delegates
trained
last year
4,600+
What our Clients have to say...

8. Up-skill and certify on Microsoft’s Server technologies
CODE COURSE TITLE DAYS JUL AUG SEPT OCT NOV DEC
MICROSOFT TECHNICAL TRAINING
Windows Client and Server
SSM20410 Installing & Configuring Windows Server 2012 5 20 21 23
SSM20411 Administering Windows Server 2012 5 24 23
SSM20412 Configuring Advanced Windows Server 2012 Services 5 10 19
SSM20413 Designing and Implementing a Server Infrastructure 5 28 7
SSM20414 Implementing an Advanced Server Infrastructure 5 14 7
SSM20687 Configuring Windows 8.1 5 14 9
SSM20688 Managing & Maintaining Windows 8 6 12
SSM6292 Installing & Configuring Windows 7 Client 3 27 19
SSM6293 Troubleshooting and Supporting Windows 7 in the Enterprise 3 18
SSM6294 Planning & ManagingWindows 7 Desktop Deployments & Environments 5 28 2
SSM6419 Configuring,Managing and MaintainingWindows Server 2008 Servers 5 5
SSM6425 Configuring and Troubleshooting Windows Server 2008 Ac-
tive Directory Domain Services
5 20 7
SSM20409 ServerVirtualisation withWindows Server Hyper-V & System Centre 5 2
Microsoft Exchange Server
SSM10135 Configuring, Managing and Troubleshooting Microsoft Ex-
change Server 2010
5 10 16
SSM20341 Core Solutions of Microsoft Exchange Server 2013 5 21
Microsoft SharePoint Server
SS0913 SharePoint 2010 for End Users 1 12
SS0914 SharePoint 2013 for End Users 1 17 23
SSM10174 Configuring & Administrating Microsoft SharePoint 2010 5 27 21
SSM10175 SharePoint 2010 Application Development 5 7
SSM20331 Core Solutions of Microsoft SharePoint Server 2013 5 24 16
SSM20332 Advanced Solutions of Microsoft SharePoint Server 2013 5 21 14
Microsoft SQL Server
SSM6231 Maintaining a Microsoft SQL Server 2008 Database 13 14
SSM6232 Implementing a Microsoft SQL Server 2008 Database 5 10
SSM6236 Implementing & Maintaining SQL Server 2008 Reporting Services 3 7
SSM20461 Querying Microsoft SQL Server 2014 5 31 16
SSM20462 Administering Microsoft SQL Server 2014 Databases 5 28
SSM20463 Implementing a DataWarehouse with Microsoft SQL Server 2014 9
Microsoft System Centre
SSM10747 Administrating System Centre 2012 Configuration Manager 5 28
SSM10748 Deploying System Centre 2012 Configuration Manager 3 31 23
SSM10750 Monitoring & Operating a Private Cloud with System Centre 2012 5 10
SSM50028 Installing & Configuring Microsoft Systems Centre Operations Manager 2007 5 28
SSM6451 Planning, Deploying, and Managing Microsoft System Center
Configuration Manager 2007
5 30
SureSkills also deliver Windows XP, Server 2003 & Vista courses
Microsoft Lync Server
SSM10325 Automating Administration with Windows PowerShell 2.0 5 20
SSM10533 Deploying,Configuring,andAdministering Microsoft Lync Server 2010 5 5
SSM10534 Planning and Designing a Microsoft Lync Server 2010 Solution 5 31
SSM10961 Automating Administration with Windows PowerShell 5 6 5

9. MCSE
Enterprise Devices and Apps
MCSE
Communications
MCSE
Business Intelligence
MCSE
Desktop Infrastructure
MCSE
Messaging
MCSD
WindowsStoreAppsUsingHTML5
MCSE
Server Infrastructure
MCSE
SharePoint
MCSD
Web Applications
MCSD
Windows Store Apps Using C#
MCSE
Private Cloud
MCSE
Data Platform
MCSD
SharePoint Applications
MCSD
ApplicationLifecycleManagement
MTA (Optional)
IT Infrastructure
MTA (Optional)
IT Infrastructure
MTA (Optional)
IT Infrastructure
MTA (Optional)
Database
Fundamentals
20687 Configuring
Windows 8.1
20410 Installing and
Configuring
Windows
Server 2012
20346 Managing
Office 365
Identities and
Requirements
20461 Querying
Microsoft
SQL Server 2012
20480
Programming in
HTML5 with JavaScript
and CSS3
20480
Programming in
HTML5 with JavaScript
and CSS3
20480 Programming
in HTML5 with
JavaScript
and CSS3
20483 Programming
in C#
20496 Administering
Microsoft Visual Studio
Foundation Server
MCP
CERTIFICATION ROADMAPS
MCP
MCP
MCP
MCP
MCP
MCP
MCP
MCP
20688 Supporting
Windows 8.1
20411 Administering
Windows Server 2012
20347 Enabling
Office
365 Services
20462 Administering
Microsoft SQL Server
2012 Databases
20481 Essentialsof
DevelopingWindows
StoreAppsusing
HTML5&JavaScript
20486 Developing
ASP.NET
MVC Web
Applications
20486 Developing
ASP.NET
MVC Web
Applications
20484 Essentials of
Developing Windows
Store Apps using C#
20497 Software
Testing
with Visual Studio
20463 Implementing
a Data Warehouse
with Microsoft SQL
Server 2012
20482 Advanced
Windows Store App
Development
using HTML5 & JavaScript
20487 Developing
Windows
Azure and Web
Services
20488 Developing
Microsoft SharePoint
Server 2013 Core
Solutions
20489 Developing
Microsoft
SharePoint Server
2013
Advanced Solutions
20485 Advanced
Windows Store
App Development
using C#
20498DeliveringContinuous
ValuewithVisualStudio
ApplicationLifecycleManagement
20412 Configuring
Advanced Windows
Server 2012 Services
MCSA
Windows 8
MCSA
Windows
Server 2012
MCSA
Office 365
MCSA
Office 365
20695 Deploying
Windows
Devices and
Enterprise Apps
20415 Implementing
a Desktop
Infrastructure
20413 Designing and
Implementing a
Server
Infrastructure
20246 Monitoring and
Operating a Private
Cloud with System
Center 2012
20336 Core Solutions
of Microsoft Lync
Server 2013
20341CoreSolutions
ofMicrosoft
ExchangeServer2013
20331 Core
Solutions of
Microsoft SharePoint
Server 2013
20464 Developing
Microsoft
SQL Server
Databases
20465 Designing
Database
Solutions for
Microsoft SQL Server
20467 Designing
Business Intelligence
Solutions with
Microsoft SQL Server
20466 Implement-
ing Data Models and
Reports with
Microsoft SQL Server
20696 Managing
Enterprise
Devices and Apps
20416 Implementing
Desktop
Application
Environments
20414
Implementing an
Advanced Server
Infrastructure
20247 Configuring and
Deploying a Private
Cloud with System
Center 2012
20337 Enterprise Voice
and Online Services
with Microsoft
Lync Server 2013
20342 Advanced
Solutions of
Microsoft Exchange
Server 2013
20332 Advanced
Solutions of
Microsoft SharePoint
Server 2013
DESKTOP
SERVER
PRODUCTIVITY
DATABASE
DEVELOPMENT
Start by
choosing your
preferred path
Prepares for Exam: 70-696Prepares for Exam: 70-695
Prepares for Exam: 70-687
Prepares for Exam: 70-410
Prepares for Exam: 70-346
Prepares for Exam: 70-347
Prepares for Exam: 70-336
Prepares for Exam: 70-337
Prepares for Exam: 70-342
Prepares for Exam: 70-341
Prepares for Exam: 70-331
Prepares for Exam: 70-465Prepares for Exam: 70-464
Prepares for Exam:70-466 Prepares for Exam:70-467
Prepares for Exam: 70-463
Prepares for Exam: 70-462Prepares for Exam: 70-461
Prepares for Exam: 70-480 Prepares for Exam: 70-481 Prepares for Exam: 70-482
Prepares for Exam: 70-487Prepares for Exam: 70-486Prepares for Exam: 70-480
Prepares for Exam: 70-480 Prepares for Exam: 70-486 Prepares for Exam: 70-488 Prepares for Exam: 70-489
Prepares for Exam: 70-483
Prepares for Exam: 70-484 Prepares for Exam: 70-485
Prepares for Exam: 70-496 Prepares for Exam:70-497 Prepares for Exam:70-498
Prepares for Exam: 70-332
Prepares for Exam: 70-411
Prepares for Exam: 70-412
Prepares for Exam: 70-415
Prepares for Exam: 70-416
Prepares for Exam: 70-414Prepares for Exam: 70-413
Prepares for Exam: 70-246 Prepares for Exam: 70-247
Prepares for Exam: 70-688
Book any
2 Microsoft
Technical courses
and get the
3rd COMPLETELY
FREE
OR
Book any
2 Microsoft
Technical courses
and get 1 FREE
EXAM INCLUDED
SPECIAL OFFERS

10. PRINCE2®
is recognised as a world-class international
product and standard method for project management.
What is PRINCE2®
?
PRINCE2 - PRINCE2® (Projects IN Controlled Environments) is a process-based methodology widely used internationally and is
the de-facto project management standard for public projects in Ireland and the UK. It is a generic best practice tool that navigates
you through all the essentials for running a successful project. It can be tailored to the needs of any organisation and can be used for
the management of projects of any type and scale.
Our aim is to give you the best in PRINCE2® training
offered anywhere - guaranteed. Our trainers are
practitioners and this understanding of the real world
of Project Management comes through in the context
and practical nature of our deliveries. In addition we
are focused on helping you and your company with the
management of your projects and ultimately your results.
That’s why we have lifetime pre and post course support
for all our delegates and consulting clients.We help you
apply the knowledge from the PRINCE2® programme
in your environment. SureSkills are the longest directly
accredited company in Ireland delivering over 3,000
exams every year. SureSkills are regularly audited to
ensure our training programme and trainers are up to the
accreditation body, Axelos.We are proud to announce
that we have a 98.8% PRINCE2® Foundation success rate
further highlighting our expertise in Project Management
and PRINCE2®Training. Our priority is that you see real
value and return on your training investment.
Global leaders in PRINCE2®
training and application
CODE COURSE TITLE DAYS JUL AUG SEPT OCT NOV DEC
Project Management
PRINCE2 & PMP
SSZ941 PRINCE2: Foundation 3 13 17 14 12 2 14
SSZ942 PRINCE2: Practitioner 2 16 20 17 15 5 17
SSZ999 PRINCE2:AGILE 3 27 23 10
PRINCE2: Foundation and Practitioner courses run consecutively and can be booked as a 5 day programme
SSBS072 PMP Certification 4 14 9
SSBS070 Project Management Essentials 2 28 20
SureSkills delivers PRINCE2®
training on an ongoing basis to ESB, through private, tailored training and attendance on our
regularly scheduled public courses. SureSkills trained our senior IT project management team. A post-course consulting
workshop followed training, which helped our managers define and formalise our own approach to project management
based on PRINCE2®
.This ensured that not only did we learn the theory of PRINCE2®
but we were also able to tailor it in
the context of our own environment, ensuring that we saw real business value.
Up to June 2014, to be eligible to sit the PRINCE2®
Practitioner examination, a candidate must hold the pre-requisite
PRINCE2®
Foundation certification. As of July 2014,AXELOS®
have now confirmed that it will recognise the prior learning
and achievements of individuals within the project management professional community (PMI, IPMA) who want to gain their
PRINCE2®
Practitioner qualification.
Succeed with an industry recognised
PRINCE2®
Qualification in project management
“
“
- Cormac Bland, ESB Business Service Centre
ITIL
ITIL
FOUNDATION
ITIL
Expert
ITIL
Master
Managing
Across
the
Lifecycle
Intermediate
Lifecycle
SS
SO
ST
SO
CSI
OSI
PRO
RCV
SOS
Intermediate
Capability
PRINCE2 Foundation PRINCE2
Excel
Introduction
Excel
Intermediate
Excel
Advanced
Customise your Excel Training
Practitioner
PRINCE2
AGILE
Or equivalent to PRINCE2
Foundation (PMI, IPMA)
Pivot Tables Advanced Functions & FormulasAdvanced Macros
Building Dashboards Power Pivots
Power BI
Advanced Charting
Excel VBA
Foundation
certification
pass rate
2014
98%
What our Clients have to say...

11. ITIL®
has been designed to help organisations develop
and manage their IT more efficiently & cost-effectively.
Quality-driven Service Management is a cornerstone of
business success. SureSkills is the leading Irish provider
of IT Service Management training and consulting. We
are also the longest directly accredited company in
Ireland delivering over 3,000 exams every year.
SureSkills are regularly audited to ensure our training
programmes and trainers are up to the high standards
of the accreditation body, Axelos.
We ensure that you can apply the knowledge and
realise real business value.
Irelands leading & trusted provider of IT Service
Management training and consulting
s VMware
ITIL
ITIL
FOUNDATION
ITIL
Expert
ITIL
Master
Managing
Across
the
Lifecycle
Intermediate
Lifecycle
SS
SO
ST
SO
CSI
OSI
PRO
RCV
SOS
Intermediate
Capability
PRINCE2 Foundation PRINCE2
Excel
Introduction
Excel
Intermediate
Excel
Advanced
Customise your Excel Training
Practitioner
PRINCE2
AGILE
VCA-DCV
VCAP-DCA
VCAP-DCD
VCDX-DCVVCP-DCV
Administrator
Advanced Administrator
Advanced Designer
Architect
ASSOCIATESolution Track
Data centre
Virtualisation
Cloud
End User
Computing
PROFESSIONAL ADVANCED PR0FESSIONAL EXPERT
VCA-Cloud
VCAP-CIA
VCAP-CID
VCDX-CloudVCP-Cloud
Administrator
Advanced Administrator
Advanced Designer
Architect
VCA-WM
VCAP-DTA
VCAP-DTD
VCDX-DTVCP-DT
Administrator
Advanced Administrator
Advanced Designer
Architect
Or equivalent to PRINCE2
Foundation (PMI, IPMA)
Pivot Tables Advanced Functions & FormulasAdvanced Macros
Building Dashboards Power Pivots
Power BI
Advanced Charting
Excel VBA
We are Ireland’s leading & trusted ITIL®
Service Management training provider
I wanted to reach out to SureSkills to give some feedback on the ITIL®
courses that I have attended on behalf of
Ticketmaster.The biggest complement that I have is really for the trainer. His combination of real life experience, his style
and methods of training along with his approach is what really made this one of the most enjoyable and extremely fulfilling
courses that I have taken up over the years. I would also like to thank SureSkills for being very accommodating and helpful
with any queries we had and making changes for me due to my work load. I would happily recommend SureSkills as I think
they are very professional company in the delivery of I.T. based training.
Colum Keenan, Director of International Network Services LNE,Ticketmaster
“
“
CODE COURSE TITLE DAYS JUL AUG SEPT OCT NOV DEC
Best Practice Methodologies
SSI002 ITIL Foundation 3 13 4,17,31 14,28 12 2,16,30 14
SSI017 ITIL Service Transition 3 10 7
SSI018 ITIL Service Strategy 3 19
SSI019 ITIL Service Design 3 6 14 9
SSI020 ITIL Service Operation 3 7 16
SSI021 ITIL Continual Service Improvement 3 28
SS1016 ITIL Release, Control andValidation 4 20 23
SS1015 ITIL Operational Support and Analysis 3 13 12
SS1022 ITIL Planning Protection and Optimisation 3 21 30
SS1023 ITIL Service Offerings and Agreements 4 24
SS1024 ITIL Managing across the Lifecycle 4 17 5 14
SSES120 Lean IT Foundation 3 20 20
ITIL - With more than 2,000,000 practitioners qualified across 180 countries, ITIL® (IT Infrastructure Library®) is the most widely
established approach to IT Service Management. It provides a set of best practices for identifying, planning, delivering and supporting
IT services to businesses and can be applied to nearly all organisations. ITIL® is fully compatible with ISO/IEC 20000, the first
International Service Management Standard for organisational certification and compliance.
Foundation
certification
pass rate
2014
97%

12. CommVault’s unique single-platform architecture gives
users unprecedented control over data growth, costs and risk.
SureSkills achieved CommVault®
Learning Partner status in 2008 and we are still the only CommVault®
Approved Services Provider
(CASP) in Ireland with the necessary qualifications, skills and experience. In addition we are also the largest managed service
provider of CommVault®
storage support.
SureSkills CommVault®
Education courses ensure an optimised operation of your CommVault®
software.We offer packaged or
customised training courses in instructor-led training to ensure that you can deploy and maintain an optimal software solution
that meets your business objectives.With extensive hands-on methods, our experienced instructors guide you through real-world
applications of the CommVault®
Simpana®
software suite.
CODE COURSE TITLE DAYS JUL AUG SEPT OCT NOV DEC
CommVault®
SSC006 CommVault 10 Implentation & Maintenance 2 16 17 13
SSC005 CommVault 10 Core Fundamentals 3 13 14 9
CommVault,®
the world’s most
powerful data management suite
CODE COURSE TITLE DAYS JUL AUG SEPT OCT NOV DEC
Agile SCRUM Kanban
SSBS076 Getting Lean Through Kanban 2 2 8
SSBS073 Professional Scrum Master (PSM) Certification 2 15
SSBS079
Agile Certified Practitioner (PMI-ACP®) Preparation
Course
2 11 17
SSBS109 Team Primer in Agile and Scrum 2 9 9
Agile methods such as Scrum and eXtreme Programming are quickly gaining traction in mainstream software development. Benefits
include flexibility, quality, innovation, predictability and efficiency. Moving to these methods requires changes in requirements gathering,
planning, technical practices and team roles among others.
Professional Agile & Scrum training
This course will provide those looking to work in an
Agile environment with the competencies and skills
required to effectively combine the processes, people
and technologies for a successful Agile/Scrum delivery.
Exercises are used to get hands on experience with the
practices presented.
It focuses on the Scrum method but references
practices from other Agile methods such as eXtreme
Programming (XP) and also from Lean Software
Development and Kanban.
It also introduces ways to apply Agile practices
successfully and ensure a sustainable transition, so that
Agile becomes the standard approach for projects.
A blend of Agile methodologies and Scrum practices training
Book
your course today
Call 01 240 2277
info@sureskills.com

13. Making organisational and personal training engaging,practical,relevant and enjoyable.
Our Business Skills training has consistently helped individuals and organisations improve organisational performance, enabling
people to develop their business skills, management decision making and commercial acumen techniques that work in the real world,
not just the training room. Our pragmatic approach creates immediate and sustainable benefits for organisations in both the public
and private sectors.
The digital landscape is changing rapidly. New channels, strategies and benchmarks appear daily.
The SureSkills Diploma in Digital Marketing is a part/full time industry-led course, which has been designed by industry experts
to incorporate the new QQI award for Digital Marketing covering the latest trends, strategies, real world experiences and best
practices in the digital industry.
This practical hands-on course will give you a complete overview of all of the core channels and how they fit together in order to
plan and deliver successful digital and social media marketing campaigns, applicable for both B2B and B2C businesses.
Learn how digital and social media marketing can grow your business by understanding the best practices and essentials in the
following channels as listed below:
Improve business and individual
performance with Business SkillsTraining
A Digital Marketing diploma will keep you ahead of the curve
CODE COURSE TITLE DAYS JUL AUG SEPT OCT NOV DEC
Professional Development and Business Skills
SSBS003 Time Management 1 12 14
SSBS001 Effective Communication Skills 1 13 4 16
SSBS002 Professional Presentation Skills and Personal Branding 2 17 17
SSBS004 Achieving Assertiveness 1 20 25
SSBS006 Working Successfully within Teams 1 11 21
SSBS007 Business Writing Skills 1 25 24
SSBS037 Influencing and Negotiation Skills 1 29 27
SSBS015 Train The Trainer 2 25 7
SSBS013 Interview Skills for Interviewers 1 4 14
• Introduction to Digital Marketing
• Search Engine Optimisation (SEO)
• Pay Per Click (PPC)
• Inbound Marketing
• Google Analytics
• Email Marketing
• Social Media Planning
• Facebook &Twitter for Business
• OnlineVideo & Linkedin for Business
• Emerging Platforms & Blogging
• Online Display Advertising
• Mobile Marketing
• Affiliate Marketing
• E – Commerce
• Planning a Digital Marketing Strategy
All evaluation forms and feedback I have received have been very positive and complimentary both of the trainer and the
training courses that were delivered. SureSkills have been completely professional and trustworthy throughout the delivery
of our Business Skills training programme, and I would have no hesitation in recommending them and I very much look
forward to working with them in the near future.
“
-Tricia Matthews, Training Officer – Fingal County Council
“
Book
your course today
Call 01 240 2277
info@sureskills.com
What our Clients have to say...

14. Our Mission and Vision
To provide leadership in building high quality global learning solutions, which enhance our customer’s competitive advantage,
whilst stimulating Knowledge, Skills & Capability.
Enabling Performance - People, Process and Technology
• People: Deepen knowledge of a client’s people, processes, and systems
• Process: Apply our CAP/id2 methodology to drive industry leading products and services
• Technology: Use the latest technologies within our ‘Develop, Support and Manage’ domains
Our Approach
SureSkills Learning Services provide a wide range of workforce education, enablement and engagement products and services
which fulfil and often exceed our clients’ dynamic business requirements. Our service model leverages knowledge management
best practices, coupled with technology enablers to support our specialized competencies - a key differentiator when choosing
a credible and competent learning services partner. At our core, CAP/id2 provides an agile process for developing Knowledge
Management orientated learning assets and objects. CAP/id2 also focuses on driving instructional system design workflow and
project management best practices, through increased engagement with our client stakeholders and Subject Mater Experts (SMEs)
respectively.
CAP/id2 works because it:
Optimises the development, support and management learning domains through:
Learning Services
“SureSkills’ exclusive focus on brokering ‘Unified’ content strategies brings true modularity
to an organisation. SureSkills Connect provides significant additional benefits to organisations
who wish to eradicate ‘Silo’s’ and truly homogenise ‘BetterTogether’ practices. SureSkills
CONNECT focuses on sharing innovation and excellence across federated Learning and
Development (L&D) departments and other Information and Knowledge Management
(IM/KM) functions.”
SureSkills Connect
SureSkills Develop
Provides design, develop and delivery
competencies which deliver high-impact
multi-modality courses. In effect this
brings significant value by deploying
solutions aligned to our clients’ strategic
business and educational goals.
SureSkills Support
Provides clients with 24/7 global
coverage to manage, administer, maintain
and optimise Learning and Content
Management System (L/CMS) also with
associated program content.
SureSkills Manage
Service provides a fully committed
managed service offer, which drives
execution excellence that focus on
matching (AS-IS) or exceeding (TO-BE)
our client’s expectations.
Ross Bolton
CEO Learning Services
• Improving communication and collaboration,
• Developing knowledge, skills and capability,
• Boosting productivity,
• Augmenting product and service quality requirements,
• Improving learning and adaptation,
• Introducing measurement as standard,
CAP/id2 lead initiatives have helped our clients:
• Produce better organisational and market performance,
• Generate competitive advantage,
• Increase return on investment,
• Reduce costs,
Our Service Domains
DEVELOP
DESIGN BUILD SUSTAIN
SUPPORT MANAGEDEVELOP
DESIGN BUILD SUSTAIN
SUPPORT MANAGEDEVELOP
DESIGN BUILD SUSTAIN
SUPPORT MANAGE

15. Consulting and Solutions
“Whether it’s at the design stage of a project, during a
complex installation or when providing ongoing support,
SureSkills has always been there to provide sound
strategic technical advice and guidance every step
of the way.”
Brian Moyne, Head of ICT,
Department ofTransport,Tourism and Sport
“Met Éireann have found that SureSkills are always
quick to respond to our needs.They provide excellent
technical advice and on-site support in our diverse
computing environment.We have found SureSkills
services to be excellent value for money”.
Tom Daly, Principal Met Officer, Met Éireann
What our clients have to say
DESIGN
We’re experts in conceiving, assessing,
designing, planning and testing multi-layered
enterprise infrastructure projects.We work
with our customers to create solutions to
satisfy current and future needs, and allow for
future organic growth.
BUILD
Whether it’s infrastructure change, an entire
new build, a disaster recovery solution or
ongoing technical services, we bring your
concept to life while mitigating risk and
ensuring the smoothest possible delivery.
SUSTAIN
Upon completion we provide clients with
the full range of support services to ensure a
seamless change. Our Network Operations
Centre provides expert support and offers
contracted on-site experts to assist you.
Our expertise in designing, building and sustaining extends
(but is not limited) to the following areas:
• Storage and Data Protection
• Strategic IT
•Virtualisation
• Business Continuity & Disaster Recovery
• Managed Support Services
• Public, Private and Hybrid Cloud solutions
• Strategic IT
• Onsite & Remote Managed Services
• Project & Programme Management
• Server and Storage Consolidation
• Service & Project Management Consulting
• 24 x7 Telephone and call out Support Services
Our unique competitive advantage:
As well as designing, building and sustaining outstanding large-
scale projects, we also provide accredited Industry Training and
Certification for many of the products and services which we
consult on including, but not exclusive to,VMware, Microsoft,
CommVault,Amazon Web Services (AWS), PRINCE2®
and ITIL®
.
Wherever the knowledge gaps are within our customers’ IT
department our Training and Certification division is perfectly
positioned to fill them. In addition, our Learning Services division
produces world class bespoke education programmes for our
clients, which includes some of the world’s leading technology
companies.
Our Partners
While we are product-agnostic, at SureSkills we recognise
the advantages our customers can accrue from our strategic
partnerships so we have aligned ourselves with best of breed
vendors, including:
• CommVault Accredited Support Partner and Authorised
Training Partner
• Dell Preferred Partner & Global Learning Partner
• Microsoft Gold MidMarket Solution Provider and Silver
Learning Partner
•VMware Enterprise Solution Provider and PremierVATC
• Authorised Amazon Web Services Consulting Partner and
Training Provider
SureSkills Consulting’s mission is the provision of world class enterprise services with local knowledge. Our Design-Build-Sustain
offering enables us to provide a full solution for highly complex ICT projects throughout Ireland and from our North American
offices. Our wide range of effective outsource options, which includes leveraging the technological expertise of our Global Learning
Services Division, allow us to develop, implement and manage change so our customers can focus on growing their business.
Brian Kinsella
Managing Director, SureSkills
DEVELOP
DESIGN BUILD SUSTAIN
SUPPORT MANAGEDEVELOP
DESIGN BUILD SUSTAIN
SUPPORT MANAGEDEVELOP
DESIGN BUILD SUSTAIN
SUPPORT MANAGE

16. If you don’t see your course listed in the schedule, please call one of
our learning consultants on 01 240 2277 or enquire at info@SureSkills.com
Dublin, IRL
14 Fitzwiliam Place
Dublin 2
Ireland
+353 1 240 2222
Belfast, NI
58-60 Upper Arthur St
Belfast
BT1 4GJ, UK
+44 28 9093 5555
Austin,TX, USA
7000 North Mopac
Expressway,Austin
TX 78731
+ 855 278 7555
Ottawa, CAD
1 Rideau St #748
Ottawa
ON KIN 8S7
+1 855 278 7555
www.SureSkills.com
info@SureSkills.com
SureSkills Limited
Registered in Ireland
CRO No. 204821
Like us on facebook.com/sureskillsLtd
Tweet @sureskills
Follow us on LinkedIn.com/company/sureskills
Tel: 01 240 2277 www.SureSkills.com info@SureSkills.com
SureSkills Training & Certification Accreditations: