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ASSIGNMENT
DRIVE SPRING 2015
PROGRAM MBA/ MBADS/ MBAFLEX/ MBAHCSN3/ PGDBAN2
Semester 1
SUBJECT CODE & NAME MB0038 – Management Process and OrganizationalBehavior
CREDIT 4
BK ID B 1621
MAX.MARKS 60
Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately
of 400 words. Each questionis followedbyevaluationscheme.
Q.1 Explainthe concept ofManagement.Discuss the importance of Management.
Answer: Management in businesses and organizations is the function that coordinates the efforts of
people to accomplish goals and objectives using available resources efficiently and effectively.
Management is concerned with human beings whose behavioris highly unpredictable. Ever since people
began forming groups to achieve goal, they could not achieve as individuals. Managing has been
essential toprovide the coordinationof individual’sefforts.Managementisfoundineverywalkof life.
Importance of Management--------

2. Q.2 Discussthe steps involvedinthe Planning process.
Answer:The variousstagesinthe processof planningare as follows:
1. Goal setting: Plans are the means to achieve certain ends or objec-tives. Therefore, establishment of
organizational or overall objectives is the first step in planning. Setting objectives is the most crucial part
of planning.The organizational objectivesshouldbe setinkeyareasof operations.
They should be verifiable i.e., they should as far as possible be specified in clear and measurable terms.
The objectivesare setinthe lightof the opportunities ---------------------
Q.3 What do you meanby Control?Explainthe pre-requisitesofaneffective Control system.
Answer: Controlling can be defined as measuring and correcting of performance to achieve the
organisational goals.According to Brech, “Controllingis a systematic exercise which is called as a process
of checking actual performance against the standards or plans with a view to ensure adequate progress
and alsorecordingsuchexperience asisgainedasa contributiontopossible futureneeds----------------
Q.4 Discuss the concept of a Group. Explain the purpose of a Group. Discuss the types of Formal
Groups.
Answer: A collection of individuals who have regular contact and frequent interaction, mutual influence,
common feeling of camaraderie, and who work together to achieve a common set of goals. A group is a
collection of individuals who interact with each other such that one person’s actions have an impact on
the others. In organizations, most work is done within groups. How groups function has important
implicationsfororganizationalproductivity----------------
Q.5 Discussany ten characteristics ofan Effective team.
Answer:‘Buildingblocks’of highperformingteamsandhow to developthese inorganisation.
 Identity: Strong teams have a clear identity, often signified in a number of ways. Most
obviously a name, but also including budget, venue/meeting place, uniform, logo, colour
scheme,language,rituals…
 Shared values:Team membersshare similar---------------

3. Q.6 Write short noteson the following:
a) Goleman’sModel ofEmotional Intelligence
Answer: Emotional Intelligence, as a psychological theory, was developed by Peter Salovey and John
Mayer.
"Emotional intelligence is the ability to perceive emotions, to access and generate emotions so as to
assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions
so as to promote emotional andintellectualgrowth."------------
b) Fielder’sContingencyModel ofLeadership
Answer: The contingency model by business and management psychologist Fred Fiedler is a contingency
theoryconcernedwiththe effectivenessof aleaderinanorganization.
Premises:
To Fiedler, stress is a key determinant of leader effectiveness (Fiedler and Garcia 1987; Fiedler et al.
1994), and a distinctionismade betweenstress --------------------
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