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ASSIGNMENT
Course Code : MS - 10
Course Title : Organisational Design, Development and Change
Assignment Code : MS-10/TMA/SEM - II/2014
Coverage : All Blocks
Note: Attempt all the questions and submit this assignment on or before 31st October, 2014 to the coordinator of
your study centre.
Q. 1. Describe any three organizational structures and their advantages and limitations. Illustrate with reference
to an organization you are familiar with how restructuring help in the effectiveness of their organization.
Answer: Companies use three common types of organizational structure most often. But the type of
organizational structure they choose is often based on their goals, reporting priorities and key strategies of upper
management. Small companies usually start out with flat organizational structures, where workers of various
backgrounds share business decision responsibilities. Small-business owners must eventually decide what
organizational structure is most practical as their companies
Q. 2. Discuss the importance of quality of work life in the present day work – situation. Comment on the quality
of working life at your present workplace or a workplace you are familiar with and if there needs any
improvement suggest methods.
Answer:QWL is a process by which an organization responds to employee needs for developing mechanisms to
allow them to share fully in making the decisions that design their lives at work. QWL is “The degree to which
members of a work organization are able to satisfy important personnel needs through their experience in the
organization” by J Richard and J Loy.
The basic purpose is to develop work environments that are excellent for people as well as for the economic
health of the organization.“When organizations

2. Q. 3. Explain how organizational analysis helps in the development of an organization. Illustrate an intervention
which is used for the development of the organization which you are familiar with. Briefly describe the
organization you are referring to.
Answer: Essential components of carrying out an organizational analysis include evaluating external factors that
can affect the organization’s performance as well as strategically assessing the organization’s own resources and
potential. Internal strengths and weaknesses along with outside opportunities and threats are keys to an
organization’s success. SWOT analysis, which stands for strengths, weaknesses, opportunities and threats, is a
strategic-planning method an organization’s leaders often use to aid them in establishing business objectives or
achieving the organization’s mission goals.
Q. 4. Discuss how resistance to change could be managed in an organization. Describe with reference to few
organizations how change was managed successfully.
Answer: In business, the one thing you can be assured of is change. As the economy ebbs and flows, so must the
strategies employed by business. If your organization experiences change it may also need to implement new
business strategies, which can create resistance among employees. While every organization is different, there are
some common best practices that can help to overcome resistance to new business strategies.
Step 1: Create a way to communicate with employees about new initiatives and their progress. Instruct key
management to provide employees with regular updates at
Q. 5. Briefly describe the competencies required for a change agent and discuss the diverse roles of a change
agent.
Answer: What competencies should leaders and agents excel at to be successful? Are you building a Community of
Practice or Centre of Excellence? What’s on your list? Below is my top-ten list for change agents―with a bonus
for change targets. A previous post provided my top ten list for change leaders. Late addition: Some might ask
why there is no mention of methodologies or tools here—to which I would like to quote my friend Tamara Moore
“A fool with a tool is still a fool”. Perhaps the two single most critical success factors in executing change are the
quality of the sponsor and the agent. So what makes for “
Dear students get fully solved assignments
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