Final project of the MOOC "Engaging Citizens.."

1. Final project
of the MOOC “Engaging citizens:A Game
Changer for Development”
By Alina Arnautova

2.  Homemade dream for Moldova
 Housebuilding is the most challenging societal
problem for Moldova. Our citizens need cheap
housing.
 The objective of this project is design of citizen
engagement for improvement of service.
Solution is advanced industrial technology for
building houses. These trailer-type houses are
consisted of single units fixed to a steel base.

3. 0.12%
0.32%
0.92%
With dependent
children
Homeless
Family planning

4.  Citizens;
 Government;
 NGO;
 Media.

5.  Problem
 Lack of standards for these types of construction.
 Solution
 Establishes social net of participants.
 Law initiative with citizenship support. Interaction
with officials by means of electronic petition through
the government open data portal www.date.gov.md
 Agreement to be part of working group and keep the
information updated for focus group of citizens by
means of blog reporting.

6. SUITABLE LOCATION
)
 The Ministry of
Construction and
Regional Development of
Moldova implements the
following functions
(plans regulation norms
under the law, find
suitable location, renders
consultation and
monitoring assistance.

7.  Small “in-fill” houses
harmonize with
existing street
architecture. Media
coverage of debate
and budget solution,
monitoring and social
outcomes represents
TV and Internet
inclusion.

8. Short route to accountability( public-
private partnership)
Citizens
Investors

9.  Crisis.
 Poverty as extreme social household
deprivation.
 Unemployment.
 Solutions.
 Credit and investment.
 Technological change.
 Decentralized services for housing
development.

10. Actor Activity Budget
The Ministry of Construction
and Regional Development of
Moldova
Citizens
Written draft of technological
standards (coordination and
technological expertise.
Form focus groups and
formulate performance
indicators for the deliverable
service, interaction with
providers of service.
$80 000
Volunteer work
Media Covers public openness of fiscal
matters and social impact,
shares examples.
Public service
NGO , international agencies Conduct the scorecards with
community related to
household needs, updates
action plans and collaborates
with actors in the local context.
$ 70 000

11. Engagement policy
outcomes
Social objectives
(strategic
initiative)
Family planning
and community
development
(positive
relationships
between authority
and householders)
Local citizenry
(Participatory social
audit system,)
Raising
Quality of Life
Index
Economic
Objectives
(financial
solutions)

13. 1. 1. Chambers V. , Wild L., Wales J., CARE’s Experience with
Community Score Cards: What Works and Why? World
Bank Group., 2015. Pp. 8-35.
2. 2. Kim S. Citizen Engagement in Public Auditing for Better
Service Delivery. MOOC “Engaging Citizens: A Game
Changer for Development”. Lecture 6.4.
3. 3. Lago M. Citizen Engagement in Public Sector: Meu Rio.
MOOC “Engaging Citizens: A Game Changer for
Development”. Lecture 6.2.
4. 4. MajiVoice: A New Accountability Tool to Improve
Public Services. World Bank Group, 2015. 12 pp.