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Is there something I should know

SOCITM Conference
October 2009


Andrew Ball & Natalie Penrose
Audit Commission
Is there something I should know

Part 1

The principles of good information
Relevance Quality and Presentation

In The Know (Feb 08)
• relevant for the
  decision at hand
• good information
  depend...
Culture People and Standards
Councils need:
• culture that exploits the
  value and power of
  information
• expert, profe...
And combined this means …
                        6...relevant to the needs
                           of the business.
  ...
Most councils are starting their
improvement journey
                                Culture
                  2
         ...
Two-thirds of decision makers struggle to
understand the information they receive


   Interpretative skills of
          ...
Resources are not used effectively

    Routine performance monitoring and reporting                                      ...
Is there something I should know
Part 2

What does this mean for my Council?
The workshop
• Groups explore each of the six core principles in your
  councils
• A person in each group will take one pr...
A reminder of the principles
•   Culture
•   People
•   Standards
•   Relevance
•   Quality
•   Presentation
For more information…

visit:
www.audit-commission.gov.uk/istheresomething


Or visit our stand (63) for materials or
to t...
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Andrew Ball Audit Comm

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Andrew Ball Audit Comm

  1. 1. Is there something I should know SOCITM Conference October 2009 Andrew Ball & Natalie Penrose Audit Commission
  2. 2. Is there something I should know Part 1 The principles of good information
  3. 3. Relevance Quality and Presentation In The Know (Feb 08) • relevant for the decision at hand • good information depends on good quality data • well presented for accurate interpretation
  4. 4. Culture People and Standards Councils need: • culture that exploits the value and power of information • expert, professional, well trained people working in effective ways • good standards - good quality data and information shared effectively with partners
  5. 5. And combined this means … 6...relevant to the needs of the business. 5…presented in a clear, concise and understandable way and is… 4…data quality that is appropriate to the business requirement as a basis for information that is… 3…standards that provide a governance structure for the effective use of data and information leading to… 2…people that have the competence, capability and capacity to make it happen working to… 1. An organisation with a culture that says ‘information matters’ and with information managed as a corporate asset employing…
  6. 6. Most councils are starting their improvement journey Culture 2 13% 47% 7 6 40% People 7 47% 3 20% 5 33% Standards 7 47% 3 20% 33% 5 Overall improvement journey made by the 15 councils visited in fieldwork Under developed Developing Well developed Source: Audit Commission Fieldwork, Is there something I should know? (2009)
  7. 7. Two-thirds of decision makers struggle to understand the information they receive Interpretative skills of 29% 63% 3% 4% members Interpretative skills of 48% 49% 1% 2% senior officers Extent to which lack of interpretative skills prevent good information use (% of councils) Does not Prevents good Totally prevents prevent good Don't know information use to a good information use information use great/some extent Source: Audit Commission Survey, Is there something I should know? (2009)
  8. 8. Resources are not used effectively Routine performance monitoring and reporting 36% Tasks not directly related to analytical activity 27% Research and analysis work 15% Short ad hoc information requests 10% Providing information for communication material 6% Other 3% Consultation (including surveys and focus groups) 2% Support for funding bids 2% 0% 5% 10% 15% 20% 25% 30% 35% 40% Average per cent of analyst tim e by activity Source: Audit Commission analyst diaries, Is there something I should know? (2009)
  9. 9. Is there something I should know Part 2 What does this mean for my Council?
  10. 10. The workshop • Groups explore each of the six core principles in your councils • A person in each group will take one principle: • Culture • People • Standards • Relevance • Quality • Presentation • Each person will briefly outline to the rest of the group how well a principle works in their organisation • The group will agree on whether this is under developed, developing or developing well and record the results of the discussion in the grid provided • There is a guide on each table to help you assess your own Council
  11. 11. A reminder of the principles • Culture • People • Standards • Relevance • Quality • Presentation
  12. 12. For more information… visit: www.audit-commission.gov.uk/istheresomething Or visit our stand (63) for materials or to talk to us about what you have heard today

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