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Implementing Connections in the real world of Gore: Successes and Pitfalls

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Presentation by Brian O'Neill as given on November 30th in Amsterdam for Social Connections IV, the IBM Connections user group event

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Implementing Connections in the real world of Gore: Successes and Pitfalls

  1. 1. Implementing Connections in the real world of Gore: Successes and Pitfalls Social Connections IV November 30th, 2012W. L. Gore &Associates
  2. 2. About MeBrian P O’NeillSocial Business & Collaboration SpecialistW. L. Gore & Associates, Inc.Elkton, Maryland U.S.A.Fe e l fre e to conta ct me : bone ill@wlgore .com twitte r.com/one illbp311 linke din.com/in/one illbp311W. L. Gore &Associates
  3. 3. W L. Gore & . Associates Founde d in 1958 P riva te ly he ld ~10,000+ As s ocia te s www.gore .comW. L. Gore &AssociatesL. Gore & Associates, Inc. © 2010 W.
  4. 4. W. L. Gore & As s ocia te s — Worldwide Loca tions© 2010 W. L. Gore & Associates, Inc.
  5. 5. J us t a ha ndful of the ma ny Gore bus ine s s e sW. L. Gore & Associates
  6. 6. Ye s …we a re e ve n on Ma rs !W. L. Gore & Associates
  7. 7. Gore is a lre a dy “s ocia l”! No Hie ra rchy One to One No Bos s e s Communica tion P owe r of s ma ll te a ms Te a ms orga nize d Colla bora tion a lwa ys a round opportunitie s e mpha s ize d© 2010 W. L. Gore & Associates, Inc.
  8. 8. Conne ctions a t Gore • Began with small pilot (~200) with Connections 2.5 in 2010 • Decision to move to production in Summer 2011 • Production go live with Connections 3.0 in August 2011 • Current state – Upgraded to Connections 4.0 November 17th, 2012 – 1,100 users (and growing!)© 2010 W. L. Gore & Associates, Inc.
  9. 9. Our Conne ctions roll out is focus e d on globa l proje ct te a ms • Not all associates receive an account • Series of “Tradeshows” to peek business leader interest • Business “pull” rather than IT “push” • All users are required to acknowledge guidelines for use before an account will be created • Profiles and Networking aspects are not emphasized – Focus is with Communities© 2010 W. L. Gore & Associates, Inc.
  10. 10. “I’m inte re s te d in Conne ctions for my te a m!”© 2010 W. L. Gore & Associates, Inc.
  11. 11. Te ll us a bout your te a m Current tools? Current issues with Collaboration? How many members? Global?© 2010 W. L. Gore & Associates, Inc.
  12. 12. Ide ntify Te a m Cha mpion(s )! • Create accounts for Team Champions • Setup team community with team champion(s) • Develop a team agreement • Populate with real examples© 2010 W. L. Gore & Associates, Inc.
  13. 13. Te a m Cha mpions re vie w with the ir te a m • Agreement within the team to proceed – At least 80% of the team should agree to move forward – If agreement is reached, accounts are created for the remainder of the team • Team determines what training will be needed – Not mandatory – Training is facilitated with the team using web conferencing.© 2010 W. L. Gore & Associates, Inc.
  14. 14. S che dule follow up / che ck in© 2010 W. L. Gore & Associates, Inc.
  15. 15. P a s s iona te Te a m Cha mpions ma ke a ll the diffe re nce !© 2010 W. L. Gore & Associates, Inc.
  16. 16. One ba d a pple ca n ruin it a ll!© 2010 W. L. Gore & Associates, Inc.
  17. 17. Tra ining is ke y Not how you use the tool technically, but how you do something real using the tool!© 2010 W. L. Gore & Associates, Inc.
  18. 18. You s tink a t Colla bora tion + Conne ctions = You s till s tink a t Colla bora tion© 2010 W. L. Gore & Associates, Inc.
  19. 19. Live it! Ea t your own dog food. (Drink your own cha mpa gne .)© 2010 W. L. Gore & Associates, Inc.
  20. 20. Diffe re nt te a ms = diffe re nt s ucce s s Project Teams; working closely together New teams; no old bad habits© 2010 W. L. Gore & Associates, Inc.
  21. 21. S hut off old wa ys if pos s ible© 2010 W. L. Gore & Associates, Inc.
  22. 22. Ta gs ! Teach your users about tags, use the from the start!© 2010 W. L. Gore & Associates, Inc.
  23. 23. No folde r hie ra rchy in file s : Ha rd for us e rs to gra s p© 2010 W. L. Gore & Associates, Inc.
  24. 24. IT us e rs a re a pa in in the ….© 2010 W. L. Gore & Associates, Inc.
  25. 25. P e ople find va lue in little things© 2010 W. L. Gore & Associates, Inc.
  26. 26. Re move ba rrie rs ; ma ke it e a s y© 2010 W. L. Gore & Associates, Inc.
  27. 27. Hire e xpe rt Conne ctions a dminis tra tor(s )!© 2010 W. L. Gore & Associates, Inc.
  28. 28. Ma na ge us e r e xpe cta tions Connections is not perfect Connections takes work Connections is not best of breed But…Connections is pretty darn AWESOME!© 2010 W. L. Gore & Associates, Inc.
  29. 29. © 2010 W. L. Gore & Associates, Inc.

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