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Oh $h@# - How to deal with emotional outbursts and hate in social situations

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Oh $h@# - How to deal with emotional outbursts and hate in social situations

  1. 1. Berlin, October 16-17 2018 Oh $h@#! How to deal with emotional outbursts and hate in social situations Daniel Lieber, IIUI dlieber@iiui.com @danlieber
  2. 2. PLATINUM SPONSORS GOLD SPONSORS BRONZE SPONSORS SILVER SPONSORS SPEEDSPONSORING BEER SPONSOR
  3. 3. Social Connections 14 Berlin, October 16-17 2018 “No one is born hating another person because of the color of his skin, or his background, or his religion. People must learn to hate, and if they can learn to hate, they can be taught to love, for love comes more naturally to the human heart than its opposite.” Nelson Mandela Long Walk to Freedom
  4. 4. Social Connections 14 Berlin, October 16-17 2018 “No one is born hating another person because of the color of his skin, or his background, or his religion. People must learn to hate, and if they can learn to hate, they can be taught to love, for love comes more naturally to the human heart than its opposite.” Nelson Mandela Long Walk to Freedom We all want to live within a safe community.
  5. 5. Social Connections 14 Berlin, October 16-17 2018 Dramatic Hate Increase • People are taught to hate. • Nationalism has brought hate into open. • Increase in hate incidents in 2017 over 2016:
  6. 6. Social Connections 14 Berlin, October 16-17 2018 Dramatic Hate Increase • People are taught to hate. • Nationalism has brought hate into open. • Increase in hate incidents in 2017 over 2016: ADL Report, 2/27/2018
  7. 7. Social Connections 14 Berlin, October 16-17 2018 Understanding Hate
  8. 8. Social Connections 14 Berlin, October 16-17 2018 Physical World/Digital World
  9. 9. Social Connections 14 Berlin, October 16-17 2018 Physical World/Digital World
  10. 10. Social Connections 14 Berlin, October 16-17 2018 Physical World/Digital World
  11. 11. Social Connections 14 Berlin, October 16-17 2018 Personal, Recent Example in Social Media
  12. 12. Social Connections 14 Berlin, October 16-17 2018 Online Social Bullying • Takes many forms • Causes Emotional Harm • Shown with Discomfort
  13. 13. Social Connections 14 Berlin, October 16-17 2018 Online Social Bullying • Takes many forms • Causes Emotional Harm • Shown with Discomfort • Examples: • Belittling • Othering • Target of “jokes” (even by association) • Group behavior, e.g. ostracizing, exclusion
  14. 14. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Situational Awareness!
  15. 15. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Being and Promoting Active Bystandership • In the Moment • Later
  16. 16. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Understand Inhibitors to Active Bystandership • How can you break the inhibitors?
  17. 17. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Goal: De-escalate the situation
  18. 18. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Goal: De-escalate the situation • Idea: Distract in the situation
  19. 19. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Goal: De-escalate the situation • Idea: Distract in the situation • Stay safe: Be aware of Danger
  20. 20. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Situational Awareness! • Being and Promoting Active Bystandership • In the Moment • Later • Understand Inhibitors to Active Bystandership • How can you break the inhibitors? • Goal: De-escalate the situation • Idea: Distract in the situation • Stay safe: Be aware of Danger
  21. 21. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Situational Awareness! • Being and Promoting Active Bystandership • In the Moment • Later • Understand Inhibitors to Active Bystandership • How can you break the inhibitors? • Goal: De-escalate the situation • Idea: Distract in the situation • Stay safe: Be aware of Danger Don’t Harm the Harm Doer!
  22. 22. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Respect • Not pressuring others to admit “harm doing”, “fault”, or “wrongdoing” • Understanding • Patience
  23. 23. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Respect • Not pressuring others to admit “harm doing”, “fault”, or “wrongdoing” • Understanding • Patience Don’t Harm the Harm Doer!
  24. 24. Social Connections 14 Berlin, October 16-17 2018 Campaigns for a more respectful culture Freely available with other languages and countries at https://hatehasnohomehere.org THE CYBERSMILE FOUNDATION https://www.cybersmile.org
  25. 25. Social Connections 14 Berlin, October 16-17 2018 “Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that. Martin Luther King, Jr.
  26. 26. PLATINUM SPONSORS GOLD SPONSORS BRONZE SPONSORS SILVER SPONSORS SPEEDSPONSORING BEER SPONSOR

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