Submit Search
Upload
CustomerServiceChap6
•
Download as PPT, PDF
•
2 likes
•
2,084 views
R
rtoddkane
Follow
Education
Business
Report
Share
Report
Share
1 of 12
Download now
Recommended
Traits of a good listener
Traits of a good listener
Harsh Parmar
Improving non verbal communication
Improving non verbal communication
deodeep1
Effective communications workshop
Effective communications workshop
sbu_itc
Feedback
Feedback
Phil Wylie
Business Communication
Business Communication
Shashank Varun
Performance management manager training
Performance management manager training
Tim Leggett
Organizational behavior learning
Organizational behavior learning
Perinpanathan Rajkumar
Effective communication workshop ppt
Effective communication workshop ppt
ICCarpenter
Recommended
Traits of a good listener
Traits of a good listener
Harsh Parmar
Improving non verbal communication
Improving non verbal communication
deodeep1
Effective communications workshop
Effective communications workshop
sbu_itc
Feedback
Feedback
Phil Wylie
Business Communication
Business Communication
Shashank Varun
Performance management manager training
Performance management manager training
Tim Leggett
Organizational behavior learning
Organizational behavior learning
Perinpanathan Rajkumar
Effective communication workshop ppt
Effective communication workshop ppt
ICCarpenter
Effective listening
Effective listening
TouQeer Ali Abbasi
Giving and receiving feedback
Giving and receiving feedback
Valeria Surlaru
HOW TO MASTER GOOD COMMUNICATION SKILLS AND CONFIDENCE
HOW TO MASTER GOOD COMMUNICATION SKILLS AND CONFIDENCE
Usman Olayinka
Presentation [Full] Effective Communication Skills
Presentation [Full] Effective Communication Skills
Paven Garibandi
Feedback techniques
Feedback techniques
Siddhartha Harit
Mastering Customer Centricity
Mastering Customer Centricity
Mohamed Latib, Ph.D
Manager Performance Management Training
Manager Performance Management Training
tracytpsu
Meeting etiquettes
Meeting etiquettes
Ebizon
Communication skills
Communication skills
Dokka Srinivasu
The situation behavior - impact
The situation behavior - impact
Babu Appat
Performance Management Training
Performance Management Training
Nomads
Communication Skills.drjma
Communication Skills.drjma
James Malce Alo, PhD, MAN, MAPsych, RN, OSHA
Giving and receiving feedback
Giving and receiving feedback
Teodora Postovan
Giving Effective Feedback.ppt
Giving Effective Feedback.ppt
Johnny Schaefer
Communication Skills[1]
Communication Skills[1]
ISB&M
Customer Service Skills - Retail
Customer Service Skills - Retail
Chinnu Thilakan
Business communication
Business communication
Kiran Kumar Nalluri
Business meeting etiquette dos and donts
Business meeting etiquette dos and donts
Sophia He
Chapter four attitude and behaviour at work
Chapter four attitude and behaviour at work
SAITO College Sdn Bhd
Fundamentals of Organizational Behavior
Fundamentals of Organizational Behavior
Yonese Giselle Gonzales
CustomerServiceChap6
CustomerServiceChap6
rtoddkane
CustomerServiceChap7
CustomerServiceChap7
rtoddkane
More Related Content
What's hot
Effective listening
Effective listening
TouQeer Ali Abbasi
Giving and receiving feedback
Giving and receiving feedback
Valeria Surlaru
HOW TO MASTER GOOD COMMUNICATION SKILLS AND CONFIDENCE
HOW TO MASTER GOOD COMMUNICATION SKILLS AND CONFIDENCE
Usman Olayinka
Presentation [Full] Effective Communication Skills
Presentation [Full] Effective Communication Skills
Paven Garibandi
Feedback techniques
Feedback techniques
Siddhartha Harit
Mastering Customer Centricity
Mastering Customer Centricity
Mohamed Latib, Ph.D
Manager Performance Management Training
Manager Performance Management Training
tracytpsu
Meeting etiquettes
Meeting etiquettes
Ebizon
Communication skills
Communication skills
Dokka Srinivasu
The situation behavior - impact
The situation behavior - impact
Babu Appat
Performance Management Training
Performance Management Training
Nomads
Communication Skills.drjma
Communication Skills.drjma
James Malce Alo, PhD, MAN, MAPsych, RN, OSHA
Giving and receiving feedback
Giving and receiving feedback
Teodora Postovan
Giving Effective Feedback.ppt
Giving Effective Feedback.ppt
Johnny Schaefer
Communication Skills[1]
Communication Skills[1]
ISB&M
Customer Service Skills - Retail
Customer Service Skills - Retail
Chinnu Thilakan
Business communication
Business communication
Kiran Kumar Nalluri
Business meeting etiquette dos and donts
Business meeting etiquette dos and donts
Sophia He
Chapter four attitude and behaviour at work
Chapter four attitude and behaviour at work
SAITO College Sdn Bhd
Fundamentals of Organizational Behavior
Fundamentals of Organizational Behavior
Yonese Giselle Gonzales
What's hot
(20)
Effective listening
Effective listening
Giving and receiving feedback
Giving and receiving feedback
HOW TO MASTER GOOD COMMUNICATION SKILLS AND CONFIDENCE
HOW TO MASTER GOOD COMMUNICATION SKILLS AND CONFIDENCE
Presentation [Full] Effective Communication Skills
Presentation [Full] Effective Communication Skills
Feedback techniques
Feedback techniques
Mastering Customer Centricity
Mastering Customer Centricity
Manager Performance Management Training
Manager Performance Management Training
Meeting etiquettes
Meeting etiquettes
Communication skills
Communication skills
The situation behavior - impact
The situation behavior - impact
Performance Management Training
Performance Management Training
Communication Skills.drjma
Communication Skills.drjma
Giving and receiving feedback
Giving and receiving feedback
Giving Effective Feedback.ppt
Giving Effective Feedback.ppt
Communication Skills[1]
Communication Skills[1]
Customer Service Skills - Retail
Customer Service Skills - Retail
Business communication
Business communication
Business meeting etiquette dos and donts
Business meeting etiquette dos and donts
Chapter four attitude and behaviour at work
Chapter four attitude and behaviour at work
Fundamentals of Organizational Behavior
Fundamentals of Organizational Behavior
Viewers also liked
CustomerServiceChap6
CustomerServiceChap6
rtoddkane
CustomerServiceChap7
CustomerServiceChap7
rtoddkane
CustomerServiceChap2
CustomerServiceChap2
rtoddkane
CustomerServiceChap8
CustomerServiceChap8
rtoddkane
CustomerServiceChap1
CustomerServiceChap1
rtoddkane
Chapter 7 - Customer service
Chapter 7 - Customer service
wadiszit
Lucas customer service ch03
Lucas customer service ch03
EIBFS 2000
The customer focus
The customer focus
Aamir chouhan
customer service ch01
customer service ch01
EIBFS 2000
Three types of wireless technology
Three types of wireless technology
Rashmi Joaa
Viewers also liked
(10)
CustomerServiceChap6
CustomerServiceChap6
CustomerServiceChap7
CustomerServiceChap7
CustomerServiceChap2
CustomerServiceChap2
CustomerServiceChap8
CustomerServiceChap8
CustomerServiceChap1
CustomerServiceChap1
Chapter 7 - Customer service
Chapter 7 - Customer service
Lucas customer service ch03
Lucas customer service ch03
The customer focus
The customer focus
customer service ch01
customer service ch01
Three types of wireless technology
Three types of wireless technology
Similar to CustomerServiceChap6
SE_Negotiations_Leveraging.pdf
SE_Negotiations_Leveraging.pdf
agungragilia87
SE_Negotiations_Leveraging.pdf
SE_Negotiations_Leveraging.pdf
agungragilia87
Chap004
Chap004
rtoddkane
CustomerServiceChap4
CustomerServiceChap4
rtoddkane
Business communication
Business communication
Zainab Waheed
Module 1 – Personality Patterns And Profiles
Module 1 – Personality Patterns And Profiles
Marshall Northcott
Professionalism nps
Professionalism nps
macheop
Holyoke
Holyoke
acmazur
Motivation and it is in action
Motivation and it is in action
Jyotiprasanna Panigrahi
Training and development at TSI
Training and development at TSI
Lisa MacLeod
Counseling skills and approaches
Counseling skills and approaches
AndielieSaldo
SDG&ECustomerAssistanceTraining
SDG&ECustomerAssistanceTraining
Shannon Fricilone
SA 330 Chapter 6
SA 330 Chapter 6
BealCollegeOnline
Effective communication skills 4 ways to become a better communicator
Effective communication skills 4 ways to become a better communicator
Sheena Agarwal
Learn To Mind Read Your Interviewer
Learn To Mind Read Your Interviewer
Mitchell Manning Sr.
Mental Health Assessment
Mental Health Assessment
mentalhealthflinders
Intentional Interviewing Summary
Intentional Interviewing Summary
Bernd Weishaupt
Attitude
Attitude
shivasingh01
1—Transformational LeadershipChange is considered by many as the.docx
1—Transformational LeadershipChange is considered by many as the.docx
eugeniadean34240
Leadership With Mastery (final).pptx
Leadership With Mastery (final).pptx
HendroPradipto
Similar to CustomerServiceChap6
(20)
SE_Negotiations_Leveraging.pdf
SE_Negotiations_Leveraging.pdf
SE_Negotiations_Leveraging.pdf
SE_Negotiations_Leveraging.pdf
Chap004
Chap004
CustomerServiceChap4
CustomerServiceChap4
Business communication
Business communication
Module 1 – Personality Patterns And Profiles
Module 1 – Personality Patterns And Profiles
Professionalism nps
Professionalism nps
Holyoke
Holyoke
Motivation and it is in action
Motivation and it is in action
Training and development at TSI
Training and development at TSI
Counseling skills and approaches
Counseling skills and approaches
SDG&ECustomerAssistanceTraining
SDG&ECustomerAssistanceTraining
SA 330 Chapter 6
SA 330 Chapter 6
Effective communication skills 4 ways to become a better communicator
Effective communication skills 4 ways to become a better communicator
Learn To Mind Read Your Interviewer
Learn To Mind Read Your Interviewer
Mental Health Assessment
Mental Health Assessment
Intentional Interviewing Summary
Intentional Interviewing Summary
Attitude
Attitude
1—Transformational LeadershipChange is considered by many as the.docx
1—Transformational LeadershipChange is considered by many as the.docx
Leadership With Mastery (final).pptx
Leadership With Mastery (final).pptx
Recently uploaded
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
ssuser54595a
Introduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher Education
pboyjonauth
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
EduSkills OECD
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Sapana Sha
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
VS Mahajan Coaching Centre
Alper Gobel In Media Res Media Component
Alper Gobel In Media Res Media Component
InMediaRes1
_Math 4-Q4 Week 5.pptx Steps in Collecting Data
_Math 4-Q4 Week 5.pptx Steps in Collecting Data
JhengPantaleon
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptx
GaneshChakor2
Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptx
OH TEIK BIN
URLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website App
Celine George
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13
Steve Thomason
Science 7 - LAND and SEA BREEZE and its Characteristics
Science 7 - LAND and SEA BREEZE and its Characteristics
KarinaGenton
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
9953056974 Low Rate Call Girls In Saket, Delhi NCR
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Celine George
Presiding Officer Training module 2024 lok sabha elections
Presiding Officer Training module 2024 lok sabha elections
anshu789521
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Krashi Coaching
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
Sumit Tiwari
How to Configure Email Server in Odoo 17
How to Configure Email Server in Odoo 17
Celine George
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
iammrhaywood
Concept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.Compdf
UmakantAnnand
Recently uploaded
(20)
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
Introduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher Education
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Alper Gobel In Media Res Media Component
Alper Gobel In Media Res Media Component
_Math 4-Q4 Week 5.pptx Steps in Collecting Data
_Math 4-Q4 Week 5.pptx Steps in Collecting Data
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptx
Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptx
URLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website App
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13
Science 7 - LAND and SEA BREEZE and its Characteristics
Science 7 - LAND and SEA BREEZE and its Characteristics
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Presiding Officer Training module 2024 lok sabha elections
Presiding Officer Training module 2024 lok sabha elections
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
How to Configure Email Server in Odoo 17
How to Configure Email Server in Odoo 17
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
Concept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.Compdf
CustomerServiceChap6
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Strategies for Responding
to Problems, Fig. 6.3
12.
Strategies for Responding
to Problems, continued
Download now