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1. Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
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ASSIGNMENT
DRIVE WINTER WINTER 2014
PROGRAM Master of Business Administration- MBA
SUBJECT CODE & NAME MU0012 – Employee Relations Management
SEMESTER 4
BK ID B1734
CREDITS 4
MARKS 60
Note: Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
1 Define Strategy. Describe the different strategy levels in an organization
Answer: How you define yourbusiness strategy will determine the direction of your business and
whatit will looklike inthe future. By defining your business strategy clearly, you can develop your
business or growth plan to achieve your business and personal goals.
Remember, you cannot be all things to all customers. You do not have to be the market leader to
compete successfully, but you do need to focus on your company’s strengths to find a way to
differentiate from other competitors.
2 Define Organizational Culture. Discuss the dimensions of organizational culture. Explain Charles
Handy’s classification of organizational culture
Answer : Organizational culture reflects the values, beliefs, and norms that characterize an
organization as a whole.
Organizational culture isthe behaviorof humanswhoare part of an organization and the meanings
that the people attach to their actions. Culture includes the organization values, visions, norms,
working language, systems, symbols, beliefs and habits. It is also the pattern of such collective
behaviorsand assumptions that are taught to new organizational members as a way of perceiving,
and even thinking and feeling. Organizational
3 Define Disciplinary procedure. Explain the various factors to be considered while analyzing a
disciplinary problem
Answer:Disciplinary procedures are a setwayfor an employertodeal withdisciplinaryissues.They
shouldinclude adisciplinaryhearing where you’re given a chance to explain your side of the story.

2. There should also be a chance to appeal any disciplinary action your employer decides to take.
A fair discipline process is based on three prerequisites: rules and regulations, a system of
progressivepenalties, and an appeals process.
4 What do you mean by Human Resource Information System (HRIS)? Describe the various
modules of HRIS. Discuss some of the HRIS software.
Answer : The Human Resource Information System (HRIS) is a software or online solution for the
data entry, data tracking, and data information needs of the Human Resources, payroll,
management, and accounting functions within a business. Normally packaged as a data base,
hundreds of companies sell some form of HRIS and every HRIS has different capabilities.
To put it another way, a HRIS may be viewed as a way, through software, for businesses big and
small to take care of a numberof activities,includingthose relatedtohuman resources, accounting,
management, and payroll. A HRIS
5.As an HR of a Company, you are asked to focus on the causes of Grievance and the Grievance
handling procedure. What according to you are the reasons of Grievance? Explain the pre-
requisites you will consider while addressing Grievance handling procedure
Answer : Reasons of Grievance:
(i) Promotions;(ii) Amenities;(iii) Continuityof service;(iv)Compensation;(v) Disciplinaryaction;(vi)
Fines;(vii) Increments(viii)Leave;(ix) Medical Benefits;(x)Nature of the job;(xi) Payment of wages;
(xii) Acting promotion; (.xiii) Recovery of dues; (xiv) Safety appliance; (xv) Superannuation; (xvi)
Supersession; (xvii) Transfer; (xviii) Victimization; and (xix) Conditions of work.
6 Write a brief note on the following:
a) Trait theory
Answer : In 1936, psychologist Gordon Allport found that one English-language dictionary alone
containedmore than4,000 wordsdescribingdifferentpersonalitytraits. He categorized these traits
into three levels:
 Cardinal Traits: These are traitsthat dominate an individual’s whole life, often to the point
that the personbecomesknownspecificallyforthese traits. People with such personalities
oftenbecome soknownfor these traits that their names are often synonymous with these
qualities. Consider the origin and
 Secondary Traits: These are the traitsthat are sometimesrelatedtoattitudesorpreferences
and oftenappearonlyincertainsituationsorunderspecific circumstances. Some examples
would be getting anxious when speaking to a group or impatient while waiting in line.
b)ERG theory

3. Answer : Alderfer’s ERG Theory
ERG theory was developed by organizational behavior scholar Clayton Alderfer to everyone the
problemswithMaslow’sneedshierarchytheory. ERG theory groups human needs into three broad
categories:existence,relatedness, and growth. (Notice that the theory’s name is based on the first
letterof eachneed.) AsExhibit5.1illustrates,existence needscorrespondtoMaslow’sphysiological
and safety needs.
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
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or
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