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1. Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
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(Prefer mailing. Call in emergency )
ASSIGNMENT
PROGRAM BSc IT
SEMESTER FIFTH
SUBJECT CODE & NAME BT8902, E-COMMERCE
CREDITS 4
BK ID B1186
MARKS 60
Note: Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
Question.1. Explain the different operation modes associated to e–
commerce.
Answer:E-Commerce or Electronics Commerce business models can generally categorized in
following categories.
Business - to - Business (B2B): Website following B2B business model sells its product to an
intermediate buyer who then sells the product to the final customer. As an example, a wholesaler
places an order from a company's website and after receiving the consignment, sells the end
product to final customer who comes to buy the product at wholesaler's retail outlet.
Business- to - Consumer(B2C):Website following B2C business model sells its product directly to a
customer. A customer can view products shown
Question.2. What is a protocol? List the common properties of a
protocol.
Answer:In computing, a protocol is a convention or standard that controls or enables the
connection,communication,anddatatransferbetweencomputingendpoints.Initssimplest form, a

2. protocol can be defined as the rules governing the syntax, semantics, and synchronization of
communication. Protocols may be implemented by hardware, software, or a combination of the
two. At the lowest level, a protocol defines the
Question.3. What is the difference between direct and indirect
metrics?
Answer:Direct metrics are the software metrics that can be measured directly without using any
functionality,complexity.line of code ,execution speed, defect rate reported over a certain period
of time interval are some of the direct metrics. Indirect metrics are the metrics that are measured
indirectly. When compared to direct metrics, indirect metrics are more difficult to collect. These
metrics are usually associated with an object feature that is to be measured. Function – oriented
metrics can be considered as indirect software metrics. To measure out the plant.To forecast the
relationshipbetweenmodelsproductandprocess.Productquality and process performance can be
improvedbydevelopingthe inefficiencies,rootcausesof a product.The languageswhichare usedin
programming gives the difference between the
Question.4. Explain the architectural components of CRM.
Answer:Whencompanycommunicatesitscustomersthe processcaninvolvemanydifferent people
within both organizations using a variety of different methods. CRM is the acronym for the term
“CustomerRelationshipManagement”.The main tool that is used is an order that is communicated
by company’scustomertoitssalesdepartment. However this is only one of many communications
that should be managed. To ensure that company
Question.5. List and explain the key components of electronic
supply chain management.
Answer:Supply chain management (SCM) is the management of the flow of goods and services. It
includesthe movementandstorage of raw materials,work-in-processinventory,andfinished goods
frompointof origintopointof consumption.Interconnectedorinterlinked networks, channels and
node businessesare involvedinthe provisionof productsandservicesrequiredbyend customers in
a supply chain. Supply chain management has been defined as the "design, planning, execution,
control, and monitoring of supply chain activities with
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
Call us at : 08263069601

3. (Prefer mailing. Call in emergency )