B Munikishore

RESUME
B. Munikishore
Phone: 91-9885557029
Email Id: munikishore@hotmail.com
___________________________________________________________________________________________
Career Objective:
I am looking forward for a challenging career in Software development.
Professional Summary:
 3 years of experience in Microsoft Dynamics CRMapplications.
 Exposure in creating workflows in Microsoft Dynamics CRM.
 Exposure in writing JavaScript changes in Microsoft Dynamics CRM.
 Making customizations in Microsoft Dynamics CRM.
 Connecting to Microsoft Dynamics CRMusing sdk.
 Testing applications related to Microsoft Dynamics CRM.
Work Experience:
 Working as Technical Consultant in HCL Technologies Pvt.Ltd, Hyderabad from May 2014t to Till Date.
 Workingas Consultant in Hitachi Solution India Pvt.Ltd, Hyderabad from September 2013 to May 2014.
 Workingas Software EngineerinPositiveEdge TechnologyPvt.Ltd, BangalorefromMarch2012 toAugust
2013.
Academic summary:
 Bachelor Degree in Computer Science of Engineering, Regular, JNTU, Andhra Pradesh, India.
Technical skills:
 OperatingSystems : Windows2003 server,WindowsXP
 WebServer : InternetInformationServices(IIS)
 Packages : MS-Office.
 ProgrammingLanguages : C#, ASP.NET,
 ScriptingLanguages : Java Scripting,
 Data Bases : SQL Server.
Professional Experience:

Project #1
Microsoft Dynamics CRM Technical Consultant
Project Title : AdCRM (Project) US
Client : Microsoft
Duration : May 2014- till date
Environment : Microsoft Dynamics CRM 4.0, 2011 and 2013 versions.
Description:
North Gate services have proven to be invaluable in enhancing the efficiency of functions at various
levels within customer organizations, across various industry verticals. North Gate customers include
well respected companies across UK and India with delivering the vehicles. The CRM solution helps
them to keep track of marketing and sales process. The solution also provides automating the
process using workflows, sending E-mail alerts etc. The CRM is extended using Plugins to enforce
custom business logic. The CRM UI has been customized using java script, ISV config to meet the
end user requirement.
Responsibilities:
 Mapping customer requirements to Microsoft Dynamics CRM.
 Customization/extended customization.
 Client-side extensions using JavaScript.
 Developing workflows, Plug-ins, web services.
 Unit testing and bug fixing.
 Preparing Technical Design Document.
 Unit Test cases document.
Project #2
Project Title : North Gate (Project) UK
Client : Northgatetech.com
Duration : Jan 2014- till date
Environment : Microsoft Dynamics CRM 2013
Description:
North Gate services have proven to be invaluable in enhancing the efficiency of functions at various
levels within customer organizations, across various industry verticals. North Gate customers include
well respected companies across UK and India with delivering the vehicles. The CRM solution helps
them to keep track of marketing and sales process. The solution also provides automating the
process using workflows, sending E-mail alerts etc. The CRM is extended using Plugins to enforce
custom business logic. The CRM UI has been customized using java script, ISV config to meet the
end user requirement.
Responsibilities:

 Unit Test cases document.
Project #3
Project Title : Managed Services (Project)
Client : Managed services, UK
Duration : Sep 2013- November 2013
Description:
Managed services mainly focus on case management system in crm. The CRM solution helps them to
keep track of cases for sales process. The CRM is extended using Plugins to enforce custom business logic.
The CRM UI has been customized using java script, ISV config to meet the end user requirement.
Responsibilities:
Project #4
Project Title : SABA Services (Project)
Client : SABA
Duration : November 2012 to August 2013
Description :
Saba system is mainly focusing mostly on E-Learning Management system. And mainly depends on
Sales Decision Process. And this application helps to take decisions on which contracts should take up
and also maintaining the contact details, Accounts, Activities for each sales executive, performing
Reports. The CRM solution helps them to keep track of marketing and sales process. The
solution also provides automating the process using workflows, sending E-mail alerts etc.
The CRM is extended using Plugins to enforce custom business logic.

Responsibilities :
 Involved in mapping customer requirements to Microsoft Dynamics CRM.
 Involved in customization/extended customization.
 Involved in client-side extensions using JavaScript.
 Involved in developing Plug-ins, web services.
 Involved in writing unit test cases, unit testing.
Project #5
Project Title : RIVOLI GROUP (Proof of Concept)
Client : RIVOLI GROUP - DUBAI
Duration : June 2012- October 2012
Description:
Rivoli Group services have proven to be invaluable in enhancing the efficiency of functions at various
levels within customer organizations, across various industry verticals. Rivoli Group customers
include well respected companies across UAE, Oman, Qatar and Bahrain with a diverse portfolio
featuring over 110 international prestigious brands. Ubiquitous stores and attentive service, the
Rivoli Group is a glowing testament to quality and reliability. The CRM solution helps them to keep
track of marketing and sales process. The solution also provides automating the process using
workflows, sending E-mail alerts etc. The CRM is extended using Plugins to enforce custom
business logic. The CRM UI has been customized using java script, ISV config to meet the end user
requirement.
Responsibilities:
 Developed custom reports in crm.
 Involved in developing SSRS Reports.
Project #6

Project Title : PINEHILL (Project)
Client : Pinehill Pvt.Ltd, India
Duration : March 2012- June2013
Environment : Microsoft Dynamics CRM 4.0
Description:
Pinehill focuses on providing Retail products in India. The CRM solution helps them to keep track of
marketing and sales process. Mainly online Management system to sell Pinehill products. The solution also
provides automating the process using workflows, sending E-mail alerts etc., The CRM is extended using
Plugins to enforce custom business logic. The CRM UI has been customized using java script, ISV config to
meet the end user requirement.
Responsibilities:
Project #7
Project Title : Automation of sales (Project)
Client : Janapriya Syndicate
Duration : March 2011 – February 2012
Environment : Microsoft Dynamics CRM 4.0
Description:
Automation of Sales System is Focusing mostly on the Sales Decision Process of the Janapriya
Syndicate Sales Department. And this application helps to take decisions on which contracts should take up
and also maintaining the contact details, Accounts, Activities for each sales executive, performing Reports
Responsibilities:
 Involved in mapping customer requirements to Microsoft Dynamics CRM.
 Involved in customization/extended customization.
 Involved in client-side extensions using JavaScript.
 Involved in developing Plug-ins, web services.
 Involved in writing unit test cases, unit testing.

Personal Particulars:
DOB: 29-06-1990.
Indian by Nationality/Male/ 24 Years/ Single.
Languages Known: English, Telugu, and Tamil
Date:
Place: Hyderabad B.MUNIKISHORE

B Munikishore

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