The document presents an overview of VMware Zimbra and its comparison with Microsoft Exchange, focusing on the changing landscape of end-user computing and collaboration tools. It highlights Zimbra's strengths in enabling users to work seamlessly across devices and platforms, offering a cloud-ready solution with collaborative services. The document also discusses deployment options, administrative efficiency, and the increasing adoption of Zimbra by various organizations globally.

1. © 2009 VMware Inc. All rights reserved
Confidential
Email and Collaboration
Zimbra vs. Exchange
2012

2. 2 Confidential
Agenda
§ Introduction ~ 20 minutes
• Market Trends
• VMware End User Computing (EUC) Vision
• Brief Overview on VMware Zimbra
§ Competitive Overview ~ 30 minutes

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Agenda
§ Introduction
• Market Trends
• VMware End User Computing (EUC) Vision
• Brief Overview on Zimbra
§ Competitive Overview

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Modern End Users Dichotomy
Spoiled by the Consumer Cloud

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Modern Users: How We Work Is Changing
Data Everywhere
Work From Desk
Get it from IT
PC
Collaborate within
the office
Data Silos
Collaborate with
anyone
BYOD / Tablets
Self Service
Work From
Anywhere

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Modern IT End User Computing Challenges
SaaS and
Web Apps
SaaS
Windows and
Client-Server
Legacy AppsWin
Mobile Apps
Mobile
20 Year of
managing
Windows
Proliferation of
communication
apps
Explosion of Data
(Emails and PST
Files etc.)
Mobility, BYOD
yes, but how?Budget, Security
Compliance,
Manageability
Files and
Messages

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Modern IT End User Computing Challenges
SaaS and Web
Apps
SaaS
Windows and
Client-Server
Legacy Apps
Win
Mobile Apps
Mobile
Files and
Collaboration
Windows
(Physical)
Mac
(Physical)
iOS
Android
Welcome to the
Post-PC Era

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Post PC Era: Welcome to the Personal Cloud
AUTH
APPS
DATA
AUTH
APPS
DATA
my apps
my data
my devices
Personal Cloud

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Score Notes
End User Location independent access
Device independent access
Open applications
Administrator Deployment
Operations
Lifecycle management
Cloud
Readiness
Application portability
High availability
Backup Policy
Scalability (storage etc.)
Scoring Your Applications

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VMware EUC Vision
Enable our Customers’ Journey to the Post-PC era.
Files, apps and state follow users intelligently and securely across all devices

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VMware EUC Strategy Summary
Apps as Services
• Provide a App Catalog for users to pick Apps for desktops and
mobile
• Deliver any App (including legacy Windows apps) to any device
Data and Collaboration as Services
• File sync including content sharing & collaboration
• Leverage social to empower the organization
• Transition email, calendar and address book to a service
Build the Post-PC Management Platform
• Horizon Management to manage and secure identity, apps and data delivery
to desktop and mobile users
Desktops and Mobile as Services
• Views extends the value of the Windows desktop
• Expand the ability to manage Mobile devices

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VMware Zimbra
HorizonMessages,
Calendar
and Address
Book
IT Control and
Security
Consolidated collaboration
service for messaging and
calendar
Seamless End-User
Experience
Universal HTML Client
Sync with Native Client for
Windows, Mac, iOS and
Android
Syncing -
Sharing
Delivery

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VMware Zimbra Continues to Build Momentum
85 million paid mailboxes
250,000 + organizations using Zimbra as SaaS
More than 45,000 registered community members
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Millions of Paid Mailboxes

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Zimbra Customers in 110 Countries
Education
SMB & SME
Large Business
Service
Providers
South
Africa
Australia
Simon Fraser
Government Chile
Command and Simulation Solutions

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Zimbra Web Client
Zimbra Desktop
SOAP
Product Overview
Zimbra
Server
Exchange
Server
LDAP, WebDAV
Active
Directory
Standards ClientsApple Desktop
POP, IMAP, CardDAV, CalDAV
MS Outlook
MAPI
BES, Browser
BlackBerry
ActiveSync, Mobile Browser
iPhone
Android WindowsTablets

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Demo

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Zimbra’s Product Goals
Enhance user productivity by streamlining the interaction
between people, applications & data
Simplify platform management, reduce administration costs
and embrace portability across Private & Provider Clouds
Provide an open and extensible collaboration platform that
promotes universal access to applications & data
Productivity
Manageability
Openness

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Agenda
§ Introduction
• Market Trends
• VMware End User Computing (EUC) Vision
• Brief Overview on Zimbra
§ Competitive Overview

19. 19 Confidential
Zimbra and Microsoft at a Glance
Email
Calendar
Address Book & Contacts
Tasks
Documents & File Share
Web Client
Desktop/Offline Client
Mobile Access
Re-branding
Third-party Integration
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
✔✔
TM
Need to purchase SharePoint Briefcase/Project Octopus

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Score Notes
End User Location independent access
Device independent access
Open applications
Administrator Deployment
Operations
Lifecycle management
Cloud
Readiness
Application portability
High availability
Backup Policy
Scalability (storage etc.)
Scoring Your Applications

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End User Location independent access
(Web/Online vs Client & Offline)
§ Lacks consistent experience across browsers
and between online (web) and offline (client)
§ OWA does not support Outlook Plugins, separate
OWA addons, and cannot access local .pst files
Device and Platform
independent access
§ Bias towards Microsoft platforms with poor or no
support for non-windows devices such as Mac
and Linux based devices
§ Outlook Client is only available on Windows and
Outlook for Mac is coming but basic features
§ OWA Premium is still not available on all
browsers e.g. Safari/Windows or Chrome on Mac
§ Mobile access includes smartphones: iPhone,
Windows or Android based mobile devices and
native access to the Blackberry Enterprise Server
Open applications § Microsoft proprietary platform – cannot extend
the platform, partially documented APIs and some
require licenses and no OAuth
§ Limited SOAP support and does not support
open standards such as REST, CalDAV, CardDAV
and ICS feeds
§ Cannot easily extend OWA
Scoring Your Applications – End-User

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End User Location independent access § Web and client or offline experience is exactly the
same when moving between the ZWC and the ZD
§ Zimlets are available in both the ZWC and ZD
Device and Platform
independent access
Open applications
Scoring Your Applications – End-User
TM

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Same User Experience for Both Zimbra Clients
Zimbra Web Client
Zimbra Desktop or
Offline Client

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End User Location independent access § Web and client or offline experience is exactly the
same when moving between the ZWC and the ZD
§ Zimlets are available in both the ZWC and ZD
Device and Platform
independent access
§ Platform agnostic and will continue to support
devices and platforms based on market demand
§ Zimbra Desktop is available on Windows, Mac
and Linux Desktops and has 100% feature parity
§ Rich Ajax and HTML web-client is supported on
multiple browsers and platforms; IE, Safari,
Firefox, Chrome with Windows, Mac or Linux
§ Mobile access includes smart phones: iPhone,
Windows or Android based mobile devices and
native access to the Blackberry Enterprise Server
Open applications § Open source code including sample Zimlets
§ Supports open standard protocols such as SOAP,
REST, CalDAV, CardDAV, ICS feeds and OAuth
§ API for ZWC and ZD for Zimlet development
§ Gallery of Zimlets - users can download and
upload, read or provide feedback on free Zimlets
at http://gallery.zimbra.com
§ Can be easily completely rebranded
Scoring Your Applications – End-User
TM

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End User Location independent access
Device independent access
Open applications
Administrator Deployment
Operations
Lifecycle management
Cloud
Readiness
Application portability
High availability
Backup Policy
Scalability (storage etc.)
Scoring Your Applications - Summary
= None = Medium = High
TM

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Administrator Deployment § Hosted or On-Premise
§ Traditional install or virtualized
§ Dedicated and Multi-tenant (Exchange 2010)
§ Traditional install is almost 2 hours
Operations § Two different Admin GUI and they are limited,
Microsoft recommends using Exchange’s
proprietary shell commands for custom workflows
and RBAC administration
§ SOAP API has limited server access
§ Outlook add-ins and local .PST files are difficult to
support and add-ins are difficult to develop and
cannot be reused in OWA
§ Exchange historically has on average 4 hours of
downtime per month 1
§ Exchange 2010 only has 15-20% reduction of IT
admin time over Exchange 2007 4
Lifecycle management § Exchange’s proprietary shell commands for
custom workflows and scripts
§ Upgrades are time consuming – O/S and
Application are separate upgrades
Scoring Your Applications – Administrator
4 Microsoft1 Radicati

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Deployment Options
TM
+ VMware vCloud Service
Provider Partners
CloudOptions
ContinuityBackupAvailability
Application
vServices
vSphere Infrastructure Hardware
OnPremiseOptions
Virtual Appliance
Portability

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Administrator Deployment § Hosted through a partner or On-Premise
§ Traditional, Virtualized or a Virtual Appliance
§ Dedicated or Multi-Tenant
§ Same software for 25 users or 25 million users
§ Zimbra Appliance ‘Install to Inbox’ <10 minutes
Operations § Administration through the web – anywhere/
anytime, or with SOAP API or command line
§ Zimbra has been shown to have 33% less admin
with 4X more users
§ Uptime is measured in YEARS not weeks “Happy
Zimbra admin for almost 3 years now – 767 days
uptime on my server!” 2
Lifecycle management § Zimbra Appliance has automated and configurable
notification and installation of new software and
security updates for the application and operating
system
Scoring Your Applications – Administrator
1 Radicati
2 Nustats
TM

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End User Location independent access
Device independent access
Open applications
Administrator Deployment
Operations
Lifecycle management
Cloud
Readiness
Application portability
High availability
Backup Policy
Scalability (storage etc.)
Scoring Your Applications - Summary
= None = Medium = High
TM

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Cloud Readiness Application portability § Application is not portable, cannot easily migrate
between on-premise and hosted solution or
between hosted solutions – pricing/business
model changes, Exchange configuration is fixed
High availability § DAG ONLY provides high availability for Exchange
Mailbox not for the entire Exchange infrastructure
and need to look at deployment configuration
§ DAG is new so there is a learning curve & it can
only be applied to Exchange and cannot be reused
to provide high availability for other applications
Backup Policy § Backup is included and often enterprise
customers use third party solutions
Scalability (storage etc.) § Exchange 2010 SP1 has introduced the ability to
archive data to a different location
§ No known deployments over 5 million users
§ Storage options dependent on Exchange
Scoring Your Applications – Data Center

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Cloud Readiness Application portability § Zimbra Appliance is portable and organizations
can choose the best deployment model to fit their
business and have the flexibility to change –
move from on-premise to hosted or between
hosted providers
High availability § Zimbra with VMware vSphere is proven to be a
complete, scalable and effective high availability
(HA) & disaster recovery (DR) solution
§ Most companies will want to leverage existing
and application agnostic HA and DR solution
Backup Policy § Backup is included and often enterprise
customers use third party solutions
Scalability (storage etc.) § Zimbra is scalable to millions of users
§ Hierarchical storage management to optimize
storage and lower storage costs
§ Flexible storage options: DAS, NFS, SAN
Scoring Your Applications – Data Center
TM

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End User Location independent access
Device independent access
Open applications
Administrator Deployment
Operations
Lifecycle management
Cloud
Readiness
Application portability
High availability
Backup Policy
Scalability (storage etc.)
Scoring Your Applications - Summary
= None = Medium = High
TM

33. 33 Confidential
Zimbra Free One-on-One Workshop
§ Free one-on-one workshop
• Attend a personalized one-on-one
workshop where we can discuss
your SPECIFIC needs and how
Zimbra can address them.
• Space is limited
§ Two ways to register:
1. Wait for a QUICK survey at the
end of this webinar (four yes/no
questions)
2. Send an email to
events@zimbra.com with a
subject line of “workshop” –
THAT’S ALL
§ Learn more about Zimbra
• Website
http://www.vmware.com/products/
zimbra/overview.html
http://www.zimbra.com/
§ Zimbra Free Trial Program
http://www.zimbra.com/products/
download_network.html
Are you ready for the future of Email and Collaboration?