SlideShare a Scribd company logo
Title slide
Local search is undergoing
a few challenges.
Review spam
Listing spam
Rename to include
keywords
Signs near me denver
whackamole
Local expert program
What is real for local
businesses?
Search for a business.
Going to that business.
Reviewing that business.
Telling your friends how
great that business is.
You do all this on your
phone.
Your Android phone.
With Google location
services turned on.
Your phone is personal
and attached to you. “1”
phone
What is common about all
those tasks
we covered?
They are measures of
local engagement.
Even better?
It’s very hard to fake
location data.
now
future
What does Google
know about you?
Your topics
Watching videos
Everywhere you’ve been
Google has a complete
snapshot of your
engagement with the
world.
The goal now is
engagement.
How do you focus your
tactics on building
engagement?
Knowledge panel
The knowledge panel
is your basic health check.
Comparing 3 panels
Q&A
Check your timeline.
Adara part 1
Adara part 2
email
Is your email newsletter
interesting & consistent?
New unsub option in gmail
(from litmus)
tidings
Are your transactional
emails worth reading?
Segment Gmail vs
non-Gmail.
Social media
Social signals are pure
engagement.
Engage people who
are talking about
what you do.
Pizza zap
Pizza zap part 2
Reviews
Use a review management
system & ask for reviews.
Spread your reviews
around.
Angry truck man
Comparing 3 panels
Appointments & events
How do you confirm
appointments?
Kp appt
How else can your space
be used?
Texting rules
Make it clear that people
can text your business.
directions
Create a custom link
you can track.
kickpoint.ca/driving
Put a link on your contact
page.
Put a link in your footer.
Put a link in your
confirmation emails.
Two last thoughts…
The strongest signal is
when someone picks you.
dashboard
Get the list of metrics to
track & how to track them.
kickpoint.ca/peepcon3
Thank you!

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Your Website Doesn’t Matter: Local SEO in 2018 and Beyond-Dana DiTomaso

Editor's Notes

  1. It can only go so far.
  2. It’s possible but at scale it just isn’t worth it. So instead of trying to beat the spammers, change the game. Which is we know, what Google loves to do!
  3. For our own newsletter, we’ve found that our Gmail segment always has a lower open rate and click rate. At least 3% to sometimes as high as 10% lower than our non-Gmail segment.
  4. That’s a citation! Plus a bunch of people with phones will be there. And it’s not like you’ll be using your law office on a Saturday.
  5. Coming eventually… which should happen soon considering the massive use of SMS here compared to North America
  6. All sites usually have is a “telephone” number – which maybe you can text, maybe not. Be clear!