SlideShare a Scribd company logo
1
Optimize Your Entire Mobile
Experience
We will be starting at 2 pm ET
Use the hashtag #IMPACTinsights on Twitter
2
PRESENTERS:
Ari Weil, VP of Products
Yottaa
@yottaa
Ryan Coates, Creative Lead
IMPACT
@IMryanCoates
3
AGENDA:
1. Big Talk. Small Device.
2. Creating a Responsive Web Design
3. Building the Mobile Experience
www.yottaa.com
Respond to Mobile
Stop being reactive; start being responsive
4www.yottaa.com
#mobileweb @yottaa www.yottaa.com 5
Mobile devices are a part of every
journey
#mobileweb @yottaa www.yottaa.com 6
51% say websites hard to navigate & use
46% say product images are too small
41% are concerned about security
26% feel that checkout is frustrating
It’s not the size that matters, it’s what you
do with it
#mobileweb @yottaa www.yottaa.com 7
Get it wrong and lose…BIG
64%
OF SMARTPHONE
USERS EXPECT
PAGES TO LOAD IN
UNDER 4s
$1Bn
APPAREL &
ACCESSORIES
PURCHASES
in Q113
71%
Of all retail
transactions
SMARTPHONE
USERS SHOP
VIA MOBILE
48%
Expect mobile
to be faster
than desktop
85%
Will go to
a competitor
to transact
42%
Will never
return to
your site
29%
#mobileweb @yottaa www.yottaa.com 8
Don’t be that business
that if they arrive on a business site that isn't working well on
mobile, they take it as an indication of the
48% of users say
business simply does not care.
www.yottaa.com
Big talk…small device
#mobileweb @yottaa www.yottaa.com 10
Know thy enemy
In pirate parlance, “Here be dragons”
…its complicated
Consider the average eCommerce
page
#mobileweb @yottaa www.yottaa.com 11
Rich content
Dynamic content
Security & trust
Personalization & targeting
#mobileweb @yottaa www.yottaa.com 12
Content evolves and becomes more
complex
PAGELOADTIME
EFFORT&TIME
SITE LAUNCH ONGOING MAINTENANCE AND USER ENGAGEMENT EFFORTS
UPDATE CONTENT
& IMAGES
ADD SOCIAL MEDIA
WIDGETS
ADD REAL TIME
PERSONALIZATION
A/B TEST PAGE
CONTENT
www.yottaa.com
Responsive to the rescue (?)
Implement Responsive Web Design
#mobileweb @yottaa www.yottaa.com 14
Advantages Disadvantages
Most consistent user experience possible Requires additional code re-working
No duplicate content maintains rankings Difficult to differentiate mobile content
Max link value. No risk of split link value Could affect usability/CRO
No redirects = low latency & fewer errors New code may affect rankings
Responsive Web Design Dirty Little
Secret
#mobileweb @yottaa www.yottaa.com 15
One of these things is not like the other.
But the size of your website probably is.
Responsive Design can work if
you’re careful
#mobileweb @yottaa www.yottaa.com 16
If you don’t see it, it shouldn’t be there
#mobileweb @yottaa www.yottaa.com 17
Fact: Reducing Page
Weight/Requests Works
increased
performance by
68%
by reducing
HTTP requests
small page-1.5s
big page – 4.7s
www.yottaa.com
Knowledge is power
#mobileweb @yottaa www.yottaa.com 19
Know your end user
Where?
What device(s)?
What’s important?
Why YOU?
Needs
Goals
FactsPlan
Strategy
#mobileweb @yottaa www.yottaa.com 20
Make a plan
Needs
Goals
FactsPlan
Strategy
Needs
Goals
FactsPlan
Strategy
Implement
Optimize
Differentiate
#mobileweb @yottaa www.yottaa.com 21
Get tech savvy
Treats Physics: geographic latency
Strength Static content, streaming
CDN
Treats Efficiency: less & lighter
Strength Asset delivery, rendering
FEO Yottaa
Treats Context: right, in real time
Strength End user experience
#mobileweb @yottaa www.yottaa.com 22
Pick your team
• ROI proof points
• Benefits of Manual vs.
Automated optimization
• Free Web Performance
ROI Calculator
#mobileweb @yottaa www.yottaa.com 23
Realize ROI on your RWD and WPO
Initiatives
24
THANK YOU!

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How to Optimize Your Entire Mobile Experience

  • 1. 1 Optimize Your Entire Mobile Experience We will be starting at 2 pm ET Use the hashtag #IMPACTinsights on Twitter
  • 2. 2 PRESENTERS: Ari Weil, VP of Products Yottaa @yottaa Ryan Coates, Creative Lead IMPACT @IMryanCoates
  • 3. 3 AGENDA: 1. Big Talk. Small Device. 2. Creating a Responsive Web Design 3. Building the Mobile Experience
  • 4. www.yottaa.com Respond to Mobile Stop being reactive; start being responsive 4www.yottaa.com
  • 5. #mobileweb @yottaa www.yottaa.com 5 Mobile devices are a part of every journey
  • 6. #mobileweb @yottaa www.yottaa.com 6 51% say websites hard to navigate & use 46% say product images are too small 41% are concerned about security 26% feel that checkout is frustrating It’s not the size that matters, it’s what you do with it
  • 7. #mobileweb @yottaa www.yottaa.com 7 Get it wrong and lose…BIG 64% OF SMARTPHONE USERS EXPECT PAGES TO LOAD IN UNDER 4s $1Bn APPAREL & ACCESSORIES PURCHASES in Q113 71% Of all retail transactions SMARTPHONE USERS SHOP VIA MOBILE 48% Expect mobile to be faster than desktop 85% Will go to a competitor to transact 42% Will never return to your site 29%
  • 8. #mobileweb @yottaa www.yottaa.com 8 Don’t be that business that if they arrive on a business site that isn't working well on mobile, they take it as an indication of the 48% of users say business simply does not care.
  • 10. #mobileweb @yottaa www.yottaa.com 10 Know thy enemy In pirate parlance, “Here be dragons” …its complicated
  • 11. Consider the average eCommerce page #mobileweb @yottaa www.yottaa.com 11 Rich content Dynamic content Security & trust Personalization & targeting
  • 12. #mobileweb @yottaa www.yottaa.com 12 Content evolves and becomes more complex PAGELOADTIME EFFORT&TIME SITE LAUNCH ONGOING MAINTENANCE AND USER ENGAGEMENT EFFORTS UPDATE CONTENT & IMAGES ADD SOCIAL MEDIA WIDGETS ADD REAL TIME PERSONALIZATION A/B TEST PAGE CONTENT
  • 14. Implement Responsive Web Design #mobileweb @yottaa www.yottaa.com 14 Advantages Disadvantages Most consistent user experience possible Requires additional code re-working No duplicate content maintains rankings Difficult to differentiate mobile content Max link value. No risk of split link value Could affect usability/CRO No redirects = low latency & fewer errors New code may affect rankings
  • 15. Responsive Web Design Dirty Little Secret #mobileweb @yottaa www.yottaa.com 15 One of these things is not like the other. But the size of your website probably is.
  • 16. Responsive Design can work if you’re careful #mobileweb @yottaa www.yottaa.com 16 If you don’t see it, it shouldn’t be there
  • 17. #mobileweb @yottaa www.yottaa.com 17 Fact: Reducing Page Weight/Requests Works increased performance by 68% by reducing HTTP requests small page-1.5s big page – 4.7s
  • 19. #mobileweb @yottaa www.yottaa.com 19 Know your end user Where? What device(s)? What’s important? Why YOU?
  • 20. Needs Goals FactsPlan Strategy #mobileweb @yottaa www.yottaa.com 20 Make a plan Needs Goals FactsPlan Strategy Needs Goals FactsPlan Strategy Implement Optimize Differentiate
  • 21. #mobileweb @yottaa www.yottaa.com 21 Get tech savvy Treats Physics: geographic latency Strength Static content, streaming CDN Treats Efficiency: less & lighter Strength Asset delivery, rendering FEO Yottaa Treats Context: right, in real time Strength End user experience
  • 23. • ROI proof points • Benefits of Manual vs. Automated optimization • Free Web Performance ROI Calculator #mobileweb @yottaa www.yottaa.com 23 Realize ROI on your RWD and WPO Initiatives

Editor's Notes

  1. This is important because if you consider the average web page, you can see that it’s actually a complex online application. The average web page: Requires the browser to download and display 1.4MB or more of content From over 40 domains Making 200 or more round trips …in under 4 seconds