Xochitl Samuels is seeking a management position that allows for advancement. She has over 20 years of business management experience and will soon receive her Associate's degree in Paralegal Studies. She has experience in customer service, call centers, clerical work, bookkeeping, and managing employees. Her skills include problem-solving, multi-tasking, working independently and as part of a team, and proficiency in Microsoft Office programs.

1. Xochitl Samuels
44359 Fenhold Street
Lancaster, CA 93535
Phone: (213)-984-0835
Email: xochitlsamuels40@gmail.com
OBJECTIVE
Would like to take years of management experience to excel in a growing business that has room
for advancement.
QUALIFICATIONS
Will receive Associate's in Paralegal Studies in June 2017, with over 20 years of business
management experience. Inbound and outbound call center experience, as well as telemarketing
experience for high commissions. Computer literate, multi-phone line, clerical experience,
taxation and revenue, inventory, sales with high income returns, deposits and human resources,
bookkeeping and small business accounting. Worked well with all Microsoft programs including
Word, Excel, PowerPoint, Access etc... Problem solver that can manage multi-task assignments
as well as multiple employees. Works well with others as well as alone.
EDUCATION
2016-Current Paralegal Studies, Brookline College
2006-2007 Business, University of Phoenix Online
2003-2004 Medical Assistant, Apollo College
EMPLOYMENT
2014 Customer Service Agent, inbound call center, American Home Shield
2013 Home Health Aide, Heritage Home Healthcare
2013 Manager, Mera’s Enterprises
Managed import/export business from Mexico. Duties include
Cashiering, Inventory, Human resources/payroll, Taxation and Revenue, Deposits,
Presentations, Trainer, and Customer Service
2008 Customer Service Representative, inbound call center, PFSWEB
Maintained high incoming call volume assisting customers with various needs,
maintained high sales volumes as well as high quality assurance.
References upon request.