Joshua Hromek is seeking a career in customer service and data entry. He has a Bachelor's degree in Political Science and a Paralegal Diploma. Hromek has over 5 years of experience in retail customer service and sales roles. He is proficient in Microsoft Office and has strong analytical, communication, and problem-solving skills.

1. JOSHUA HROMEK
19 Dermott Place, Toronto ON M5A 3B5
Phone: 647-927-8953 Email: hromek2000@yahoo.com
I am a highly motivated team player with exceptional communication skills in the
customer service and data entry arena. My main focal point as a results oriented
person is getting the job done successfully.
Developing long term relationships between the corporations and the client is my
greatest goal. As problem solver I find resolving issues and inquiries in the retail
business sector has enabled me to expand my negotiation, and solution solving
abilities.
SUMMARY OF QUALIFICATIONS
• Strong analytical skills with the ability to plan and report data
• Solid mastery of Microsoft Office suite and software tools
• Excellent customer service skills sharpened through several years of hands-on experience
• Quick learner and self-starter with exceptional ability to produce high quality work under
pressure
• Results-oriented problem solver with excellent communication and organizational skills
• Outgoing personality that functions well independently and as a team member
• Dedicated to continuous learning
• Fluent in English, Intermediate Skills in French
• Business Savvy and strong sensitivity to client and customer concerns.
EDUCATION
Paralegal Designation Law Society of Upper Canada 2013
Paralegal Diploma Program 2012-2013
Herzing College, Toronto
Bachelor of Arts in Political Science 2011
Athabasca University, Northern Alberta
Immersion French Program 2006
Laval University, Quebec City
EMPLOYMENT EXPERIENCE
LCBO QUEENS QUAY LOCATION: Downtown Toronto Harbour Front November 2014 January
2015
AMVEX MEDICAL PRODUCTS, RICHMOND HILL : July 2014- November 2014
In Medical Purchasing and Customer Service Department

2. JOSHUA HROMEK
19 Dermott Place, Toronto ON M5A 3B5
Phone: 647-927-8953 Email: hromek2000@yahoo.com
Ecco Shoes, Toronto September 2009- September 2011 and October 2012- April 2014
Worked in Sales both full and part time and worked as Sales Lead
Hudson’s Bay Company, Toronto, October 2011- June 2012 Denim and Supply Specialist for
Ralph Lauren for Hudson's Bay
BCBG Max Azria, Edmonton, November 2007- August 2008 Sales Specialist
CUSTOMER SERVICE & SALES SKILLS
• Possessed exceptional ability to build productive relationships, resolve complex issues,
and win customer loyalty
• Professionally communicated with upper level contacts on a business to business level
• Studied and reported to management on selling trends and demands
• Developed my skill set in running a boutique, from cash register to reports to cleaning
• Proficient in merchandizing of how to market products more motivating to the public
• Passionate about translating style to the customer so they can find their own personal
niche for self expression.
VOLUNTEER EXPERIENCE
CHAUDHARY LAW OFFICE, Paralegal Intern Toronto 2012 - 2013
Intern as Legal Assistant to Maxwell Chaudhary in Immigration and Family Law
MAKARIOS MINISTRIES - IMMIGRATION SERVICES: Personal Assistant. Toronto 2010 - 2013
The scope of the practice was in Immigration and Family Law
• Interpersonal skills to liaise with various clients, Professionals (internal and external)
and team members.
• Organizational skills to establish priorities, co-ordinate and carry out responsibilities
and meet deadlines.
• Prepared and composed correspondence, memos, reports and presentations
• Oral and written communication skills for composing standard correspondence e.g.,
briefing notes, memos, letters

3. JOSHUA HROMEK
19 Dermott Place, Toronto ON M5A 3B5
Phone: 647-927-8953 Email: hromek2000@yahoo.com
• Judgment and discretion to handle confidential and sensitive issues
• Knowledge/Qualifications Knowledge of general office procedures
• Advanced MS Office skills; experience in using data bases, e.g., HR, financial,
correspondence tracking
• Performs the administrative work related to the day-to-day internal operations of an
Ontario Public Sector senior managers or executives office
• Prepared mail and courier materials, makes travel arrangement, schedules meetings
and arranging conference calls.
• Handled highly sensitive and confidential information.
• Co-hosted radio talk show on CJTR 91.3 with Blair Pyle 2006-2007
• A Board of Directors member of The Carillon Newspaper, also a contributor of articles
on various subjects of interest to students 2006-2007
• Worked under Mrs. Amy McInnis at the Western Development Museum in an Internship
Spring 2006. Specifically in Archives Department.