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XING at User Experience Lisbon
This document discusses the benefits of using visuals and drawing at work. It begins by warning of the "visual virus" at work and then provides examples of how various teams at XING have used visuals such as post-its, drawings and diagrams for planning, presentations, process mapping and more. Examples show how visuals have helped teams communicate more effectively, stay on track in meetings and break down complex topics. The document encourages learning basic drawing skills and shares tips for using techniques like shadows and effects. It concludes that visuals have changed how some teams work at XING, making their work more enjoyable while enhancing understanding, focus and memory.
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XING at User Experience Lisbon
- 1. Watch out! High riskof infection: the “visual virus” at work. May 16, 2013 Britta Ullrich Senior UX Manager
- 2. About my multiplepersonalities… Senior UX Manager 2 I do qualitative research to find out what makes our users tick, what their needs are, and how they rate XING.
- 3. About my multiplepersonalities… Senior UX Manager 3 Singing Bowls I give sound massages to enhance relaxation, in particular among people that tend to get tangled up in their thoughts.
- 4. About my multiplepersonalities… Senior UX Manager 4 Singing Bowls Visual Facilitator I teach adults basic drawing skills that they can use at work! My vision is to spread the visual virus all over the world!
- 5. 1. Understand whyvisuals work @ work 2. See some hands-on examples 3. A treasure chest of secret tips What’s in it for you…
- 6. You might beasked… YES! Drawing at work? Source: customsouthparks.com
- 7. Why visuals work@ work… # Holistically active
- 8. Why visuals work@ work… # Holistically active # Info overload
- 9. Why visuals work@ work… # Holistically active # Info overload # Globalization
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- 11. Some hands onexamples … “I add post-its for planning and flexibility.” Susanne, Senior HR Manager & Agile Admirer
- 12. “I use visualsas a time schedule to navigate through the meeting.” Sandra, Team Lead User Care
- 13. “It’s about beingfast – mistakes happen.” ;)
- 14. “It was our1st anniversary using Kanban – an appreciation & a great laugh for the team.” Friederike, Community Manager & Agile Kanban Coach
- 15. “This picture wasa present and motivator for the team!” Susanne, Senior HR Manager & Agile Admirer
- 16. “Promoting the optionto take part in our regular in-house Agile workshops worked really well.” Susanne, Senior HR Manager & Agile Admirer
- 17. “The participants appreciated thehand-drawn certificate for our internal Agile workshop.” Sabrina, Project Management Student
- 18. “We were underpressure to meet deadlines and had to present to the whole department.” Daniel, Team Lead User Care
- 19. “We didn’t wantto bore our colleagues with PPT slides. ” Ulrike, Director User Care
- 20. “Hand-made drawings aremore personal and help the audience to remember the story!” Timm, CPO
- 21. “The new testingconcept was understood really quickly.” Britta, Sr. UX Manager
- 22. “Visual card sortingswork well for intuitively ordering our process.” Zita, Interaction Designer “It’s great for breaking down complex processes.” Patrick, Product Manager
- 23. “It’s important todifferentiate between different target groups.” Faye, Marketing Manager
- 24. “Easy to draw,but has a lot more impact than just writing down the words.” Leonie, Visual Designer
- 25. “We tried tofind a picture that summarized our team values.” Julika, Frontend Engineer
- 26. Some hands onexamples … “This picture explains the exercise much better than words can.” Susanne, Senior HR Manager & Agile Admirer
- 27. “Visual notes onmy iPad help me to remember the most important facts!” Eva, Jr. Manager User Insights
- 28. Some hands onexamples … Visual brainstorming sessions spark our imagination!
- 29. Some hands onexamples … XING’s visual dictionary in Confluence
- 30. Some hands onexamples … Even XING’s door signs have been “infected”
- 31. A treasure chestof secret tips…
- 32. # Visual Alphabet Atreasure chest of secret tips…
- 33. # Equipment# VisualAlphabet A treasure chest of secret tips…
- 34. # Equipment# VisualAlphabet # Shadow & Effects A treasure chest of secret tips…
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- 36. It changed theway we work… “I focus even more on storylines.” CPO “I now draw a lot, which makes my work so much more enjoyable.” Communication Designer “My moderation style has been turned on its head. It’s great fun for everyone inv0lved, including myself.” Senior Human Resources Manager & Agile Admirer
- 37. And it changedthe way my colleagues think about UX… “I still admire people who can sketch in real time.” :-) CPO “I am even more impressed by what they do.” Team Lead Community Management “I was impressed with the UX team’s competence (not that I doubted it before ;-)) and it gave me more insights into the kind of work they’re involved in.” Senior Manager Quality Assurance
- 38. Food for thought… Visuals@ work… 1. …enhance understanding, focus, & memory! 2. …are not about art but ideas – draw quickly! 3. …increase fun and appreciation levels!
- 39. Cheers! Questions? Britta Ullrich SeniorUX Manager @ XING Visual Trainer @ VizWorks About.me/brittaullrich Twitter @Sabrittas