This document discusses using visual language throughout the research process to provide insights. It describes creating visual briefings to quickly onboard colleagues, visually explaining the research process, conducting visual brainstorming and workshops to design a social network and discuss pains/gains of freelancing. It also mentions conducting in-depth interviews to understand how people use address books and keep up with news. Finally, it discusses creating a visual research poster to summarize key insights.

1. B O O S T U S E R I N S I G H T S
U S I N G V I S U A L L A N G U A G E B E F O R E , D U R I N G A N D A F T E R R E S E A R C H T O
B R I T TA U L L R I C H - A U G U S T 2 0 1 4

2. V I S U A L B R I E F I N G S
T O Q U I C K LY O N B O A R D C O L L E A G U E S

3. V I S U A L E X P L A N AT I O N
O F O U R R E S E A R C H P R O C E S S

4. Source: http://www.gamestorming.com/games-for-design/graphic-jam/
V I S U A L B R A I N S T O R M I N G S
H E R E T H E T E R M ‚ S E L F R E P R E S E N TAT I O N ‘

5. Source: http://www.gamestorming.com/games-for-design/design-the-box/
R E S E A R C H W O R K S H O P
D E S I G N I N G Y O U R P E R F E C T S O C I A L N E T W O R K

6. F R E E L A N C E R C O - C R E AT I O N S E S S I O N
PA I N S , G A I N S & I D E A S F O R X I N G
Source: Graphic Design Thinking: Beyond Brainstorming, Ellen Lupton, editor

7. I N - D E P T H I N T E R V I E W S
U N D E R S TA N D I N G H O W P E O P L E U S E T H E I R A D D R E S S B O O K S

8. I N - D E P T H I N T E R V I E W S
U N D E R S TA N D I N G H O W U S E R S K E E P U P T O D AT E
A N D C O N S U M E N E W S

9. R E S E A R C H P O S T E R
V I S U A L S U M M A RY O F T H E K E Y I N S I G H T S

10. B R I T TA U L L R I C H
S E N I O R U S E R E X P E R I E N C E M A N A G E R @ X I N G
U S E R I N S I G H T S T E A M
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