This curriculum vitae provides information about Winnie Wangari Kamau, a Kenyan national. She has over 25 years of work experience in roles such as Head of Retail Division, Key Account Manager, Operations Officer, and Personal Assistant. Her experience spans several industries including food products, banking, insurance, and agriculture. She holds a diploma in computer applications and qualifications in shorthand, typewriting, and business English. Her hobbies include traveling, photography, reading, and volunteering.

1. CURRICULUM VITAE
PERSONAL INFORMATION
Name : WINNIE WANGARI KAMAU
Nationality : Kenyan
Religion : Christian
Marital Status : Married
Contact Address : P.O. Box 24305, 00502 Karen, Nairobi
Telephone : 0722-324431 /0770-104985
E-mail : kamauwwinnie@gmail.com/ kamauwinnie@yahoo.com/
AMBITION
To work in a reputable firm as a value-add employee who sees obstacles as learning
opportunities. To have a chance to excel my career and establish a reputation as a strong team
player who responds well to clients and colleagues needs with a passion that aligns with the
organization’s goals and objectives.
WORK EXPERIENCE
December 2013 - : Bio Food Products Limited
To date Designation – Head of Retail Division
Reporting to – Sales & Marketing Manager
Key Responsibilities
 Maintaining and developing the existing client portfolio and maximizing sales within these
accounts to ensure profitability.
 Proactively identifying new business opportunities within the retail and corporate market.
 Ensure sales targets are met and negative deviations analyzed
 Managing expenditure costs and resources efficiently.
 Achieve marketing and sales operational objectives by contributing marketing and sales
information and recommendations to strategic plans and reviews
 Preparing and completion of action plans implementing of productivity, quality, and
customer-service standards and resolving problems
 Identify marketing opportunities by identifying consumer requirements, competitor's share,
and competitor's strengths and weaknesses
 Sustain rapport with key accounts by making periodic visits, exploring specific needs and
anticipating new opportunities.

2.  Maintain a consistent corporate image throughout all product lines, promotional materials,
and events
 Coordinate liaison between sales department and other departments
 Protect organization's value by keeping information confidential
 Training of the sales team by establishing programs in the areas of new account sales and
growth, sales of emerging products profitability
 Liaison with all key supermarkets on product listing and placement.
 Coordinating regional sales and marketing activities including but not limited to trade fairs
& exhibitions, weekend activations and other promotional activities.
 Plan and carry out direct marketing activities to ensure effective distribution in the region
and stay within agreed budget and targets
 Ensure teamwork in the department in order to maintain good and professional
relationships
 Monitor and report on market activities and provide relevant and accurate management
information about competition and changing consumer trends
 Ensure growth of the company products in new and existing markets
 Motivation of and development of the sales and marketing team.
 Appraisal of team members i.e. Key Account Managers, Merchandisers, Delivery clerks and
Drivers.
April 2012 - : Bio Food Products Limited
November 2013 Designation – Key Account Manager – Retail Division
Reporting to – General Manager Sales & Marketing
Key Responsibilities
 Effective link between the company and network of clientele, maintaining good public
relations with them
 Represent the brand of the company effectively and accordingly
 Maintain a healthy and positive network between the company and clients
 Create and maintain a reliable computerized database for clients
 Maintain and develop existing and new customers through planned individual account
support and liaison with In-house staff
 Manage operating costs and resources efficiently
 Debt collection and management in line with company policy
 Ensure growth of the company products in new and existing markets
 Maintain and file all official reports
 Maintain statistical and reporting systems on weekly and monthly basis
 Supervise loading of allocated vehicles and ensure the vehicles are clean and well
maintained
 Appraisal of team members i.e. merchandiser, delivery clerk and drivers.

3. January 2007 - : Equatorial Commercial Bank Limited
March 2011 Designation – Officer – Operations & Customer Service
Reporting to - Manager Operations
Key Responsibilities – Head Office
 Responsible for Cheque Truncation design and coordination with the stakeholders to the
completion of the new cheque design as per the KBA/CBK guidelines.
 Account Opening, capturing of signatures in the system, change of mandates, account
opening documents maintenance
 Processing of Cheque books
 Processing of Debit card applications
 ATM reconciliation
 Effecting of standing instructions
 Negotiating fixed and call deposit rates on behalf of clients with the treasury department
 Monthly reconciliation on dormant accounts and processing authorized reactivations
 Installation of Salary Processing program for clients
 Printing and distribution of end month statements
 Issuing of pay orders and balancing of the P/O register
 Processing RTGS outward payments
 Processing of all other manually raised commissions recovered centrally.
March 1997 - : Equatorial Commercial Bank Limited
December 2006 Designation – Personal Assistant
Reporting to –Executive Director/GM
Key Responsibilities
 All work designated from the Executive Director/General Manager’s office who was in-
charge of all the departments
September 1996 - : Copy Cat Limited
February 1997 Designation - Customer Service Representative
Reporting to - Manager Customer Service
Key Responsibilities:-
 Marketing/Sales of the Company Products & preparation of end month reports
 Visiting customers (A customer list of 200 customers every month)
 Liaison with the different departments in the organization in solving customers issues
November 1992 - : Aristocrats Insurance Brokers Limited
March 1996 Personal Assistant to Managing Director/
Reporting To - Managing Director

4. Key Responsibilities:-
 Underwriting of Insurance Policies
 Handling of Insurance Claims & summary
 Preparation of customer debits/credits and statements
 Handling petty cash
1988 - 1992: Secretary
Mitsui & Company Limited - Reporting to General Manager
(March 1989 – May 1992)
Agricultural Finance Corporation – Reporting to the Area Manager, Kiambu Branch (April –
December 1988)
OTHER SKILLS AND ATTRIBUTES
 Ability to demonstrate initiative, discretion, and tact and work to strict deadlines.
 Able to work as a team member with both professional and non-professional personnel
at all levels within an organization.
 Sensitivity to others cultures and religions generally and specifically to institutional
customs and practices.
 Well-developed skills of listening, speaking, reading, and writing required when
conducting interpersonal communication, small group communication, public
communication, and written communication within an organization.
PROFESSIONAL TRAINING
Nairobi Institute of Business Studies (2003):
 Diploma in Computer Applications
Temple Secretarial College (1986 - 1987)
 Shorthand - 90 wpm, Typewriting - 50 wpm, Business English II-3 credit)
Office Practice II - 5(credit), Commerce - 7(pass)
ACADEMIC BACKGROUND
Secondary School ('O' Level) : Komothai Girls’ High School
(1981 - 1984)
Primary School : Kamahindu Primary School
(1974 - 1980)

5. LANGUAGES
 Fluent in English and Kiswahili with excellent writing and strong reporting skills.
HOBBIES
 Traveling, photography, reading, voluntary work and playing scrabble
REFEREES
1. Mr. Zoeb Walji 3. Ms. Alice Kinuthia
Finance Director Branch Manager
Bio Food Products Limited Standard Chartered Bank Limited
P.O Box 27623-00506 NAIROBI
NAIROBI Tel: 0720-778999
Tel: 0722-107774
2. Ms. Joyce Shelula
Human Resource Manager
Bio Food Products Limited
P.O Box 27623 – 00506
NAIROBI
Tel: 0720-270129