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Using Social Media to Strengthen Your Club, RI Convention workshop, Bangkok, Thailand, 6-9 May 2012
1. RI Convention, Bangkok, Thailand
Using Social Media to
Strengthen Your Club
7 May 2012
@rotary #ricon12
www.facebook.com/rotary
www.rotary.org/socialnetworking
Presentation available on
www.slideshare.net/Rotary_International
2. Moderator Antoinette Tuscano
Works at RI, six years
20 years in communication
More than 13 years in online
communication
Four years in social media
3. John Borst
Retired director of education, 1996
Took blog “Tomorrow’s Trust” to top 1% of all
blogs, 2006--2010.
Took “Communities in Bloom-Dryden” blog to #3
CiB site in Canada, 2009 -- 2010
Joined Rotary Club of Dryden in December 2009
– est. ClubRunner website Jan. 2010
Communications director D5550 July 2011 – June
2014 – updated Dist. CR site Nov. 2010
4. Simone Carot Collins
Rotary Club of Freshwater Bay
District 9455, Australia
Founder of the Rotarians on Social Networks
Fellowship (ROSNF)
5. Melissa Ward
• District Governor-elect of District
7190, located in NY, USA
• Melissa is a thought leader in
social media marketing
• Owner of NewWard Development,
LLC™ which focuses on social
media planning and
implementation and training,
website development and
marketing.
• Favorite Rotary Moment: a
baseball game during a mission in
Zimbabwe
6. Using Social Media to Strengthen
Your Club
Social media is a fancy way to
describe the billions of
conversations people are
having online 24/7.
8. Using Social Media to Strengthen
Your Club
There are millions of reasons to be on social
networks. There are
800 million Facebook users, and it’s the
No. 3 site visited by users 65 and older
150 million LinkedIn users
127 million Twitter users
9. Using Social Media to Strengthen
Your Club
Through social networks you can
Listen to what’s going on in your community
and with friends and family
Spread awareness of Rotary
Amplify messages
Connect to your community and potential
Rotarians
11. Using Social Media to Strengthen
Your Club
Add value
Comment on blogs or news stories
Interact on Facebook/LinkedIn
Tweet projects/activities
Upload images or videos
12. Using Social Media to Strengthen
Your Club
Rotary’s social media goals
1) Strengthen the Rotary brand
Showing Rotary as world-class humanitarian and social
service organization helps membership and fundraising
for all involved in Rotary.
13. Using Social Media to Strengthen
Your Club
Rotary’s social media goals
2) Connect
This helps
Listen to what Rotarians are saying
Connect Rotarians to resources
Connect Rotarians to what other Rotarians are doing
worldwide
14. Using Social Media to Strengthen
Your Club
Rotary’s social media goals
3) Collaborate and co-create
This can help us develop more meaningful and
engaging resources
Create the Rotary message to spread it around the
world.
15. Using Social Media to Strengthen
Your Club
RI on social media
The three main sites are
Facebook
Twitter
LinkedIn
What’s new?
Rotary Voices
Project Showcase
16. Using Social Media to Strengthen
Your Club
Rotary’s newest tool for collaboration
is Rotary Showcase.
It will allow us to show the global
reach of Rotary.
17. Using Social Media to Strengthen
Your Club
http://map.rotary.org/en/project/pages/project_showcase.aspx
18. Using Social Media to Strengthen
Your Club
Rotary Showcase has Facebook updates to show
that you have an active club.
See a demo in a kiosk in the HOF
19. Using Social Media to Strengthen
Your Club
Rotary Voices: http://blog.rotary.org/
20. Using Social Media to Strengthen
Your Club
Purpose for Rotary Voices
To help people understand and relate to
Rotary by telling compelling stories
related to polio eradication and the six
areas of focus.
21. Using Social Media to Strengthen
Your Club
www.facebook.com/rotary -- 173,000 likes
22. Using Social Media to Strengthen
Your Club
Twitter.com/rotary
136,000 followers
23. Using Social Media to Strengthen
Your Club
Join the
convention
conversation
using
hashtag
#ricon12
25. Using Social Media to Strengthen
Your Club
Our global reach -- During the week of World Polio Day, 24
October 2011, Rotary and World Polio Day were mentioned
together 803 times.
In other words, Rotary was mentioned in nearly 25% of all
World Polio Day conversations
UNICEF and Gates Foundation trailed Rotary significantly
26. Using Social Media to Strengthen
Your Club
Before you start, ask
Why do you need a presence on social media?
How does it fit with your communications/public
relations plan?
Who is your audience?
What experience do you want your visitors to
have?
What are your resources of time and abilities?
27. Using Social Media to Strengthen
Your Club
Look at what other clubs/districts are
doing
Update your page regularly
Designate more than one moderator
Look professional. Use spell check and
the Rotary emblem correctly.
28. Using Social Media to Strengthen
Your Club
Webinars
Try free webinars about social media at
www.rotary.org/webinars.
Look under the archived tab for past
social media webinars.
29. Using Social Media to Strengthen
Your Club
Global Outlook’s social media guide
31. Using Social Media to Strengthen
Your Club
Social media is open, inclusive,
listening, giving
Blogs – the granddaddy of social media; 10 years –
over 1 billion blogs, one of the big three content
domains, citizen journalism
LinkedIn -- largest professional network on the
Internet with more than 150 million members following
over 1.9 million companies
Pinterest – the newbie, now #3 after FB and Twitter.
Pictures, pictures and more pictures
32. Using Social Media to Strengthen
Your Club
Blogs
Now a mainstream content source along with
newsletters/papers and websites.
Three main types
Informative stories
Opinion pieces – editorial & op ed.
Discussion initiators
Sources – Content Management System (CMS)
WordPress
Blogger by Google
Uses – Tie to website; DG’s story blog; use as inexpensive website; use as
aggregator
33. Using Social Media to Strengthen Your
Club
Why you should join LinkedIn!
Advance your career
Discuss & learn about Rotary & Rotarian’s ideas
Only social media where B2B occurs
Post detail C.V./resume – include Rotary role
Participate in Rotary discussion groups (also
social media-related groups)
Official Rotary International Group
Future Vision Pilot Group
Rotary Leadership Institute
ClubRunner Users Group
Rotary E-clubs
34. Using Social Media to Strengthen
Your Club
Pinterest
Think of it as content curation using pictures
Create a series of boards on which you pin
pictures
Link automatically to Facebook page
Creates pintweet shortened URL & tweet
Use third-party apps to extend options &
gather data -- Repinly, Pinstamatic , Pinaquote, Snapito
35. Using Social Media to Strengthen
Your Club
For social media, remember
You are a publisher, not a marketer
Content still rules (jeffbullas.com)
Are you a member of Generation C
Learn = study the field (CU, UX, B2C)
Measure your success
You are in a marathon
Think mobile
You are the face of Rotary
37. Using Social Media to Strengthen
Your Club
Facebook
YOU are the best PR for your club
Tell your own Rotary story on your own profile to
your extended network
Use status updates to share what you have enjoyed
or something that you are looking forward to
Share photos/videos of your participation in
Rotary
Consider adding a Rotary emblem to your profile
or cover photo
38. Using Social Media to Strengthen
Your Club
Facebook page (not profile) for
official club presence
Select a cover photo that showcases a project or
diversity of membership
Use photos and videos to convey the variety of
what you offer
Pin important news and use milestones
Use events to attract additional people to your
activities
39. Using Social Media to Strengthen
Your Club
SlideShare
Upload your bulletin and presentations to
SlideShare
Can embed them in Facebook and your
club website
Don't include personal contact info!
Seek permission before including photos,
especially of children
40. Using Social Media to Strengthen
Your Club
Twitter
Twitter is great for real-time news
You can link your Twitter account to your
Facebook page so that you only need to enter news
in one place
Journalists watch Twitter for news
Use hashtags # to help people find a particular
item of interest (eg, event)
Do check for and respond to personal messages
44. Using Social Media to Strengthen
Your Club
Creating a circle
Like other club &
district pages
Repost info from
club pages
45. Using Social Media to Strengthen
Your Club
Mobile
Phones and tablets have apps
that work with most social
networks
Easy to stay connected
Useful for monitoring profiles
47. Using Social Media to Strengthen
Your Club
Flickr for photo sharing
Share your convention photos
at
http://www.flickr.com/groups/riconventi
.
48. Using Social Media to Strengthen
Your Club
Use RI’s free photos on rotary.org
49. Social media resources
Convention presentations --
http://www.slideshare.net/Rotary_International
Rotarians on Social Networks Fellowship -- http://rosnf.net
RI’s official social networking sites -- www.rotary.org/socialnetworking
Rotary Images – www.rotary.org/images
Official Rotary graphics – www.rotary.org/graphics
Social media tips for clubs --
www.rotary.org/en/MediaAndNews/News/Pages/110509_news_socialmediatips.aspx
Rotary’s blog, Rotary Voices -- http://blog.rotary.org/
Project Showcase --
http://map.rotary.org/en/project/pages/project_showcase.aspx
RI on Pinterest -- http://pinterest.com/rotary/
RI webinars -- www.rotary.org/webinars
50. Social media resources
Convention presentations --
http://www.slideshare.net/Rotary_International/
Facebook Causes -- www.facebook.com/causes
General Facebook help -- www.facebook.com/help
Facebook safely tips -- www.facebook.com/fbsafety
Facebook custom username -- https://www.facebook.com/username/
Rotary videos on Vimeo -- http://vimeo.com/rotary
A Rotarian’s Guide to Social Media --
http://www.rotary.org/RIdocuments/en_pdf/global_outlook_1011_en.pdf
Archived issues of The Rotarian on Google Books --
http://books.google.com/books/about/The_Rotarian.html?id=vzQEAAAAMBAJ
RI on Google+ -- https://plus.google.com/u/0/s/Rotary
%20International#103220154881031144795/posts
36 years in education, blog niche Catholic education, data supplied by Technorati CiB –Dryden town of 8000, only CiB Canada, & CiB Ontario had more visits. Data by Google
Simply put, social media is a conversation, allowing people to connect online -- to create, share, and comment on content such as: News Photos Video It can be used for compelling reasons – such as support for causes, disaster relief, as well as enhancing a club’s public image and help it attract members. A very powerful communication tool that breaks down the walls between people around the world. It’s all about your Rotary story.
Social media is a communication tool that lets you add your voice to the conversation.
You can add value to the conversation by participating and telling the Rotary story. That attracts people to want to know more and be a part of Rotary.
Rotary Voices is a blog Project Showcase is a new tool for Rotarians
The challenge: we’ve never collected this before; our estimates are largely based on anecdotal information. Casting our net wide. This application marks the first step in the new model encouraging Rotarian-generated content: Any member of the Rotary family can login and add a service project The interface will be in the 9 Rotary languages Rotarians can post their projects in any language; they are not limited to the 9 “official” languages. Any visitor can “like” or “share” a project on their Facebook wall. All of the data lives @ www.rotary.org Really touches on 2 tenets of the strategic plan: Enhance Public Image and Awareness and Focus and increase humanitarian service
Rotary Showcase allows any authenticated member of the Rotary family to post information about a service project with pictures, video and participating clubs. While Rotary Showcase will reside on rotary.org, users will also have the option to update their Facebook status with their Rotary Showcase projects. This is the landing page on Rotary.org This page has: Featured projects: Staff will review and select completed projects to feature at the top of the page – but any member of the Rotary family can post any project; RI approval is not required. Project Showcase also has Projects can be filtered by category (the 6 areas of focus, polio, new generations, vocational service or other), country, foundation, status (open/closed) The Impact Tracker will eventually be dynamic, calculating the aggregate impact of money raised, number of volunteers and volunteer hours and the estimated value of in-kind donations
If the user has a Facebook account and gives permission, then project updates will be posted to Facebook status: When project is first posted When any updates are made, e.g. add photos or video, member joins a project, impact data is added
Platform: WordPress Submissions from Rotarians are welcomed and encouraged. Share your story! Email blog@rotary.org for more information or to send a submission. Contributor guidelines are at http://rotaryinternationalblog.files.wordpress.com/2012/01/contributorguidelines_final.pdf
With over 173,000 Fans on Facebook, Rotary is sharing its story to new audiences. Many posts drive traffic directly to rotary.org
Definition of hashtag: The # symbol, called a hashtag, is used to mark keywords or topics in a Tweet. It was created by Twitter users as a way to categorize messages. Hashtags: Categorizing Tweets by Keyword People use the hashtag symbol # before relevant keywords (no spaces) in their Tweet to categorize those Tweets and help them show more easily in Twitter Search. Clicking on a hashtagged word in any message shows you all other Tweets in that category. Hashtags can occur anywhere in the Tweet – at the beginning, middle, or end. Hashtagged words that become very popular are often Trending Topics.
Together, with clubs, districts, individual Rotarians, and family of Rotary – our voice is loud.
Panelists will now talk about some of the ways they use social media to strengthen Rotary and their club.
The last social media webinars were in October and November
A guide featured in The Rotarian magazine and regional magazine about two years ago. www.rotary.org/RIdocuments/en_pdf/global_outlook_1011_en.pdf Panelists will now talk about some of the ways they use social media to strengthen Rotary and their club.
36 years in education, blog niche Catholic education, data supplied by Technorati CiB –Dryden town of 8000, only CiB Canada, & CiB Ontario had more visits. Data by Google
For John Borst
For John Borst Start bottom up: Sources WordPress can be free or can pay for theme and/or hosting. WordPress is the CMS product of choice – more choices. Key reason SM is because permits comments – replies; newspapers copied. Discuss each type of content –show examples (a) Rotary Voices, (b) 5550opinions –Websites article; ( c ) Commonweal – Many DG’s have blogs as info stories; fewer op eds; have not found discussion initiators… Question of local community – be a community blog and integrate Rotary with it. Include pictures – do not go overboard. Use/insert pullquotes
For John Borst Rotary made up of business & service professionals – this is the place for Rotarians to be. So join both your profession groups & Rotary groups. You can start and moderate a group. This is only SM where worth while to do B2B marketing- plug that Rotary should advertise. Other sites are B2C. Note: More info about e-clubs at http://www.rotary.org/en/Members/RunningADistrict/membershipanddevelopment/Pages/eclubs.aspx
For John Borst 1st quarter of 2012 Pinterest took off; explain CU/aggregation; SHOW EXAMPLES On Net , do quick pin . Emphasize need for pictures …on all social media FB especially & now Pinterest…Thumbnails as in ClubRunner not good enough. Must put larger picture into story. If Chrome doesn’t Pin picture try Firefox./IE
For John Borst – his last slide and then it switches to Simone [publisher] Let you content do the marketing- indirect ; [content] e-newsletters, websites, & blogs are the base content of SM, pictures are content; context as NB as content[Gen C] means Generation “Connect” – inclusive of all ages, genders; [Language] Social media is a business world all its own with its own language CU Content Curation, UX User experience, SMB small business; also metaphor for learning– follow SM at Zite, join or monitor SM groups at Linkedin etc [measure] study, analyze your follow, like, visits, links, data – listen in; [marathon] very slow process – think long term – no gaps [face] involve all members, think of your club/district as a small business… don’t go crazy – think smart (engagement, low $ cost – high involvement, emotional, repeat cost,) Think mobile Rotary does with newsletters
For Simone
For Simone
Slide for Simone: Note – This presentation will be on RI’s SlideShare account at http://www.slideshare.net/Rotary_International/
Simone’s last slide.
Melissa’s slide
Melissa’s slide
Melissa’s slide
Melissa’s slide
From Melissa – her last slide
Note: Professional photos of the convention from RI are also on Flickr and can be found on rotary.org RI photo gallery page will be here: http://www.rotary.org/en/MediaAndNews/News/Pages/110503_IC12_photos.aspx It pulls from this Set within our photostream, http://www.flickr.com/photos/rotaryinternational/sets/72157629445488682/
Note: Professional photos of the convention from RI are also on Flickr and can be found on rotary.org RI photo gallery page will be here: http://www.rotary.org/en/MediaAndNews/News/Pages/110503_IC12_photos.aspx It pulls from this Set within our photostream, http://www.flickr.com/photos/rotaryinternational/sets/72157629445488682/