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ERASMUS+
Knowledge Alliance
Scientific foundations training and
entrepreneurship activities in the domain of ICT –
enabled Governance
Framing Government 3.0: Concepts
and Research Objectives
Maria Wimmer, NEGZ
Gabriela Viale Pereira, DUK
Yannis Charalabidis,
UAEGEAN-ISL
Dimitris Sarantis, UNU-EGOV
Soumaya Ben Dhaou, UNU-
EGOV
Harris Alexopoulos, UAEGEAN-
DGRC
Workshop Structure
§Project Presentation (10 minutes)
§Work Package and Workshop Objectives (10 minutes)
§Workshop Topics/Questions - Main Discussion (130
minutes)
§Fill in the questionnaire (15-20 minutes)
19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 2
Survey
§ Please fill the questionnaire
§ https://www.questionpro.com/a/TakeSurvey?tt=r
2fBxHz/CBE%3D
Gov 3.0 Partnership
Gov 3.0: Goals
Impact
§ Higher learning and knowledge of the developments in the field
(research and practice)
§ A better and a more direct association of results from practice to
research and vise versa
§ A better understanding of the impact on technology developments,
research and application and a better awareness of the
multifaceted nature of the field
§ Research methods that are targeted and tools to deal with
multifaceted nature of the field
§ A faster and a higher quality transfer and diffusion of
knowledge and developments of findings in the field
Call for Collaboration
§www.gov30.eu offers you alternative ways of possible
engagement in the project with multiple gains:
 Register as a simple user first in order to get access
Call for affiliate organisations
Call for affiliate experts
Call for affiliate projects
Register Now
Join our Community
Join our Community
Join our Community
The Gov 3.0 Social Media
Upcoming Events
§ The 8th Samos 2018 Summit on ICT-enabled Governance :
Government 3.0
§ The 5th International Summer School on Government 3.0
§ Hawaii International Conference on System Sciences (HICSS), Mini-
track
 Towards Government 3.0: Disruptive ICTs, Advanced Policy Informatics
and Government as a Platform
§ Dg.o 2018: 19th Annual International Conference on Digital
Government Research
 Governance in the data age
§ The 12th Mediterranean Conference on Information Systems
 Digital and social transformation for a better society
Work Packages
# Type Lead
Partner
Description Start
date
Delivery
date
WP1 PREP UNU-EGOV Baseline Research Μ1 Μ6
WP2 IMPL NEGZ Roadmapping Μ5 Μ24
WP3 IMPL DUK Development ofTraining Modules and Curricula M13 M24
WP4 IMPL SILO Massive Open Online Courses (MOOC)
Development
M13 M30
WP5 IMPL PwC Entrepreneurship Support M22 M36
WP6 IMPL UAEGEAN Exchange Activities M7 M36
WP7 DISS UAEGEAN Dissemination Activities M4 M33
WP8 QA UiA Quality Assurance M1 M30
WP9 EV Lisbon
Council
Evaluation M9 M33
M10 PM UAEGEAN Project Management M1 M36
19/04/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 9
Work Package 1
§Work package 1 intends to:
set a worldwide baseline for the entire project in terms of
knowledge already generated in the field of ICT-enabled
governance
identify the needs that the training material developed will have to
target.
§Task 1: Mapping the status of Electronic Governance
research and practice worldwide
§Task 2: Mapping the worldwide training needs on Electronic
Governance
19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 10
Task 1: Mapping the status of Electronic
Governance research and practice worldwide
§ Step 1: Definition of search keywords. The list of terms to use will be based on the research
scope, the key terms in the research questions and the policy objectives glossaries.
§ Step 2. Identification of relevant databases and search engines. Relevant databases will be
selected as sources for queries on the policy fields investigated.
§ Step 3. Database Search. The defined keywords will be used to search in the databases and
repositories selected as well as to look for policy documents and practitioner-generated
reports.
§ Step 4. Refinement of search results. The items collected will be validated using selection
(inclusion-exclusion) criteria, to select references relevant to the issues under investigation.
§ Step 5. Evaluation and synthesis of relevant findings. Items selected will be reviewed in detail
for relevance of content regarding the research objectives, including information related to
both the research questions and the identification of potential candidate initiatives for the
mapping.
19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 11
Task 2: Mapping the worldwide training needs
on Electronic Governance
Workshop Objectives
19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 13
Framing Government 3.0: Concepts and research
objectives
The main focus of this workshop is to analyse the main
challenges for Government 3.0 and defining the training
needs answering the following questions:
1. What are the emerging trends in electronic
Government?
§ How influential will the following technologies be in the domain of e-
Government: AI, machine learning, natural language processing,
sentiment analysis, blockchain?
§ How the use of big and linked data is changing the Government
domain now?
19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 14
2. Defining the term: What is Government 3.0 and what are
the differences with Government 2.0?
§ Government 1.0 was more focused on the efficiency part, while
Government 2.0 on the collaboration and citizens’ engagement
following the web 2.0 paradigm and social media. Do the
advancements in technology over the recent allow us to speak about
the new iteration of government?
§ Discussion of the suggested definition: Government 3.0 refers to the
use of the big data by the government with the aim to create more
customised and responsive public services by using distributed
technologies for data storage and service delivery as well as machine
learning and artificial intelligence technologies for data-driven decision
making.
19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 15
3. Web 3.0 is often referred to as the “semantic
web”. How the technologies of the semantic
web may improve the government services?
§ Nam (2015) suggests that while Government 2.0 was about two-way government-
citizen communication, Government 3.0 is about the customised two-way
communication: where services are adapted to the needs of the citizens using
technology of the semantic web.
§ How customised and individualised public services can lead to a more effective
government?
§ What are some examples of the use of semantic web for such services?
19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 16
4. Research Roadmap Development: what are
the research priorities of the domain?
§ Considering what was discussed earlier, what are some of the
research priorities of the domain?
19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 17
5. What are the current training needs and which of
them are covered by existing curricula?
§ How do the current training programs in eGovernment and
eParticipation correspond to the state of the art in the domain?
§ Is there a need to focus more on the emerging Government 3.0
technologies in the education programs?
19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 18
6. What type of program will answer to the definition
of eGovernment 3.0?
§ What type of content should be found?
§ How should it be delivered? (online, class, joint program, executive
MBA, erasmus network, in job training etc.)
19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 19
7. For whom is this eGovenment 3.0 Master addressed
in priority?
§ What are the expectations and needs in terms of capacity building for
eGovenment 3.0?
§ What type of skills should be highlighted by this program?
19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 20
8. As follow-up with question 1, what are the modules
of emerging trends that should be covered by a
training on eGovenment 3.0
§ How they should be provided and organised?
§ What type of pedagogy should be applied for them? (the method and
practice of teaching)
19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 21
9. What type of learning outcome do we expect from
an eGovenment 3.0 program?
§ What are the objectives?
§ Is it relevant to define specializations in the eGovernment 3.0
program?
19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 22
10. Is there any relevant training program to
eGovenment 3.0?
Survey
§ Please fill the questionnaire
§ https://www.questionpro.com/a/TakeSurvey?tt=r
2fBxHz/CBE%3D
Contact us:
 Website: https://gov30.eu
 Twitter: @Government_30
Dimitris Sarantis
Soumaya Ben Dhaou

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Workshop: Framing Government 3.0 concepts and training needs

  • 1. ERASMUS+ Knowledge Alliance Scientific foundations training and entrepreneurship activities in the domain of ICT – enabled Governance Framing Government 3.0: Concepts and Research Objectives Maria Wimmer, NEGZ Gabriela Viale Pereira, DUK Yannis Charalabidis, UAEGEAN-ISL Dimitris Sarantis, UNU-EGOV Soumaya Ben Dhaou, UNU- EGOV Harris Alexopoulos, UAEGEAN- DGRC
  • 2. Workshop Structure §Project Presentation (10 minutes) §Work Package and Workshop Objectives (10 minutes) §Workshop Topics/Questions - Main Discussion (130 minutes) §Fill in the questionnaire (15-20 minutes) 19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 2
  • 3. Survey § Please fill the questionnaire § https://www.questionpro.com/a/TakeSurvey?tt=r 2fBxHz/CBE%3D
  • 6. Impact § Higher learning and knowledge of the developments in the field (research and practice) § A better and a more direct association of results from practice to research and vise versa § A better understanding of the impact on technology developments, research and application and a better awareness of the multifaceted nature of the field § Research methods that are targeted and tools to deal with multifaceted nature of the field § A faster and a higher quality transfer and diffusion of knowledge and developments of findings in the field
  • 7. Call for Collaboration §www.gov30.eu offers you alternative ways of possible engagement in the project with multiple gains:  Register as a simple user first in order to get access Call for affiliate organisations Call for affiliate experts Call for affiliate projects Register Now Join our Community Join our Community Join our Community The Gov 3.0 Social Media
  • 8. Upcoming Events § The 8th Samos 2018 Summit on ICT-enabled Governance : Government 3.0 § The 5th International Summer School on Government 3.0 § Hawaii International Conference on System Sciences (HICSS), Mini- track  Towards Government 3.0: Disruptive ICTs, Advanced Policy Informatics and Government as a Platform § Dg.o 2018: 19th Annual International Conference on Digital Government Research  Governance in the data age § The 12th Mediterranean Conference on Information Systems  Digital and social transformation for a better society
  • 9. Work Packages # Type Lead Partner Description Start date Delivery date WP1 PREP UNU-EGOV Baseline Research Μ1 Μ6 WP2 IMPL NEGZ Roadmapping Μ5 Μ24 WP3 IMPL DUK Development ofTraining Modules and Curricula M13 M24 WP4 IMPL SILO Massive Open Online Courses (MOOC) Development M13 M30 WP5 IMPL PwC Entrepreneurship Support M22 M36 WP6 IMPL UAEGEAN Exchange Activities M7 M36 WP7 DISS UAEGEAN Dissemination Activities M4 M33 WP8 QA UiA Quality Assurance M1 M30 WP9 EV Lisbon Council Evaluation M9 M33 M10 PM UAEGEAN Project Management M1 M36 19/04/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 9
  • 10. Work Package 1 §Work package 1 intends to: set a worldwide baseline for the entire project in terms of knowledge already generated in the field of ICT-enabled governance identify the needs that the training material developed will have to target. §Task 1: Mapping the status of Electronic Governance research and practice worldwide §Task 2: Mapping the worldwide training needs on Electronic Governance 19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 10
  • 11. Task 1: Mapping the status of Electronic Governance research and practice worldwide § Step 1: Definition of search keywords. The list of terms to use will be based on the research scope, the key terms in the research questions and the policy objectives glossaries. § Step 2. Identification of relevant databases and search engines. Relevant databases will be selected as sources for queries on the policy fields investigated. § Step 3. Database Search. The defined keywords will be used to search in the databases and repositories selected as well as to look for policy documents and practitioner-generated reports. § Step 4. Refinement of search results. The items collected will be validated using selection (inclusion-exclusion) criteria, to select references relevant to the issues under investigation. § Step 5. Evaluation and synthesis of relevant findings. Items selected will be reviewed in detail for relevance of content regarding the research objectives, including information related to both the research questions and the identification of potential candidate initiatives for the mapping. 19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 11
  • 12. Task 2: Mapping the worldwide training needs on Electronic Governance
  • 13. Workshop Objectives 19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 13 Framing Government 3.0: Concepts and research objectives The main focus of this workshop is to analyse the main challenges for Government 3.0 and defining the training needs answering the following questions:
  • 14. 1. What are the emerging trends in electronic Government? § How influential will the following technologies be in the domain of e- Government: AI, machine learning, natural language processing, sentiment analysis, blockchain? § How the use of big and linked data is changing the Government domain now? 19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 14
  • 15. 2. Defining the term: What is Government 3.0 and what are the differences with Government 2.0? § Government 1.0 was more focused on the efficiency part, while Government 2.0 on the collaboration and citizens’ engagement following the web 2.0 paradigm and social media. Do the advancements in technology over the recent allow us to speak about the new iteration of government? § Discussion of the suggested definition: Government 3.0 refers to the use of the big data by the government with the aim to create more customised and responsive public services by using distributed technologies for data storage and service delivery as well as machine learning and artificial intelligence technologies for data-driven decision making. 19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 15
  • 16. 3. Web 3.0 is often referred to as the “semantic web”. How the technologies of the semantic web may improve the government services? § Nam (2015) suggests that while Government 2.0 was about two-way government- citizen communication, Government 3.0 is about the customised two-way communication: where services are adapted to the needs of the citizens using technology of the semantic web. § How customised and individualised public services can lead to a more effective government? § What are some examples of the use of semantic web for such services? 19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 16
  • 17. 4. Research Roadmap Development: what are the research priorities of the domain? § Considering what was discussed earlier, what are some of the research priorities of the domain? 19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 17
  • 18. 5. What are the current training needs and which of them are covered by existing curricula? § How do the current training programs in eGovernment and eParticipation correspond to the state of the art in the domain? § Is there a need to focus more on the emerging Government 3.0 technologies in the education programs? 19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 18
  • 19. 6. What type of program will answer to the definition of eGovernment 3.0? § What type of content should be found? § How should it be delivered? (online, class, joint program, executive MBA, erasmus network, in job training etc.) 19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 19
  • 20. 7. For whom is this eGovenment 3.0 Master addressed in priority? § What are the expectations and needs in terms of capacity building for eGovenment 3.0? § What type of skills should be highlighted by this program? 19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 20
  • 21. 8. As follow-up with question 1, what are the modules of emerging trends that should be covered by a training on eGovenment 3.0 § How they should be provided and organised? § What type of pedagogy should be applied for them? (the method and practice of teaching) 19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 21
  • 22. 9. What type of learning outcome do we expect from an eGovenment 3.0 program? § What are the objectives? § Is it relevant to define specializations in the eGovernment 3.0 program? 19/04/2018ERASMUS+ Knowledge Alliance: GOV 3.0 22
  • 23. 10. Is there any relevant training program to eGovenment 3.0?
  • 24. Survey § Please fill the questionnaire § https://www.questionpro.com/a/TakeSurvey?tt=r 2fBxHz/CBE%3D
  • 25. Contact us:  Website: https://gov30.eu  Twitter: @Government_30 Dimitris Sarantis Soumaya Ben Dhaou