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Gov 3.0 Roadmap
Alexander Ronzhyn
ronzhyn@uni-koblenz.de
Maria A. Wimmer
wimmer@uni-koblenz.de
Gov 3.0 Partners
22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 2
Recap from Gov 3.0 project presentation
§ Goal: establishing a new scientific domain called Government 3.0
Government 3.0:
 use of disruptive technologies (AI, ML, IoT, NLP, VR/AR, big data, Blockchain etc.)
 in combination with established ICT, crowdsourcing and co-creation
 towards data-driven and evidence-based decision- & policy-making and smart
public service provisioning
22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 3
Work Package 2
§Work package 2 objectives:
 define a roadmap of current and future fields of research in the Government 3.0
Scientific area
 identify the gaps in current training curricula and provide input to the
development of training modules and curricula in WP 3
§Methods:
 Analysis of existing projects investigating disruptive technologies in policy
making and public service provisioning
 Science and technology roadmapping method with scenario technique,
interactive workshops and expert analysis
22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 4
Roadmapping method
02/07/2019GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 5
Recommen-
dations
Roadmap
Research
gaps &
needs
Training
gaps &
needs
Scenarios
Big data, Open and linked
data
Internet of things and Smart
cities
Artificial intelligence and
machine learning
Data driven policy modelling
Virtual and augmented
reality
Natural language processing
& sentiment analysis
Etc.
Blockchain
based on science and technology roadmapping methodology
from eGovRTD2020 project (Codagnone andWimmer, 2007)
Examples of Scenarios
02/07/2019GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 6
Gov 3.0 roadmap
§ Draft version of roadmaps for research and training
 Research roadmap (8 actions)
 Education and training roadmap (4 actions)
22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 7
Gov 3.0 research roadmap
(draft) 1/4
N Key theme Description Objective
1 State of play analysis of
using disruptive
technologies, including
benefits and challenges
Case study research on the use of disruptive
technologies in policy making and public service
provisioning;
Thereby investigating what the main barriers and
challenges are that potentially hamper the diffusion
of disruptive technologies in policy making and
public service provisioning
Better understanding the benefits
and negative aspects of using
disruptive technologies in the
public sector, and the objectives
of such implementations.
Identification of barriers and
challenges connected to the
adoption of the new technologies
2 Exploration of disruptive
technologies in policy
making and public service
provisioning
Deeper research in the practical application of
disruptive technologies in the field through pilot
projects accompanied by design studies and strong
involvement of the relevant stakeholders; This
research and innovation development needs to be
combined with empirical research to investigate
benefits and how challenges are overcome
Identification of application areas
for disruptive technologies and
exploration through pilot projects,
including generation of better
understanding the expected
benefits and how to handle
challenges
22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 8
Gov 3.0 research roadmap
(draft) 2/4
N Key theme Description Objective
3 Building up theoretical
and conceptual models
for better understanding
the positive and
negative factors
affecting the realisation
and diffusion of
disruptive technologies
Theoretical and empirical research on the factors
influencing the realisation and diffusion of public
services and public policy making with disruptive
technologies: both positive (e.g. better service
quality, better policy making, faster and smarter
service) and negative factors (e.g. increased cost,
privacy risks, digital divide); creating theoretical
and conceptual models for explaining phenomena
Identification of factors (positive and
negative) affecting the realisation of
public services and public policy
based on the disruptive technologies;
Identification of possible drawbacks
using disruptive technologies, and
conditions under which such
implementations may not be justified
4 Integration and
interoperability issues
Research on interoperability and integration of
disruptive technologies to ensure that new tech-
nologies interact smoothly with existing systems
within and across institutions and national borders
by using common standards; Considerations of
research to include different levels of interopera-
bility along the EIF and cross-border settings
Identification/ creation of standards
for specific disruptive technologies in
public service provisioning and public
policy making; Ensuring that systems
interoperate among them and across
national borders
22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 9
Gov 3.0 research roadmap
(draft) 3/4
N Key theme Description Objective
5 Understanding the
impact of
transitioning to
automated decision-
making
Research on algorithms, AI and other disruptive
technologies used for automated decision-making in
different settings of public service and public policy
making, including understanding the scope, efficiency,
cost, ethics and acceptance of fully or semi-automatic
decision-making
Identification of possible service
areas that can be effectively
automated through AI and what
soft factors need to be treated
6 Understanding data
governance models,
data stewardship and
best practices
Research and development of effective governance
models (including organisational structures, data
stewardship and governance functions) for data
infrastructures, standards, data storage and quality
assurance
Identification of effective data
governance models, including
governance functions,
stewardship and responsibilities,
and of best practices on data
governance and data stewardship
22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 10
Gov 3.0 research roadmap
(draft) 4/4
N Key theme Description Objective
7 Data ownership,
security and privacy
Research on data regulation and standards for
potential sensitive data collected using e.g. sensors,
data mining, big data, AI and Machine Learning, etc.
Understanding and developing the
right models to ensure ownership,
privacy and security in handling
personal data along the use of
disruptive technologies in public
service and policy
8 Legal frameworks Research on regulations needed for using the new
technologies in public service and policy, as this
may lead to new legal demands and require new
regulations and standards, both at national and
European (international) levels
Identify inadequacies of existing laws
when disruptive technologies are
applied. Develop legal frameworks
addressing the arising legal
challenges
22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 11
Gov 3.0 training/
education roadmap (draft)
N Key theme Description Objective
1 Development of new
courses on the
undergraduate level
Expanding the current study programmes
with further modules on the disruptive
technologies in public services and policy
Educate future researchers and
practitioners in e-government
2 Development of new
study curriculum on the
postgraduate level
Creation of a new postgraduate
programme focusing on the use of
disruptive technologies in e-government
Educate future researchers and
practitioners on the next generation of
digital government
3 Vocational training on the
conceptualisation and
application of disruptive
technologies
Public officers need to be familiar with the
new disruptive technologies. Therefore,
training offers need to be provided on
how to introduce these technologies
Improvement of skills of professionals
(employees or service providers) to
diffuse disruptive technologies in
services with increased productivity
4 End-user training Develop training offers for citizens on how
to use services based on new technologies
Capacity building, arming the users
with necessary skills on using services
22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 12
 Website: https://gov30.eu
 Twitter: @Government_30
Prof. Dr. Maria A. Wimmer,
wimmer@uni-koblenz.de
Dr. Alexander Ronzhyn,
ronzhyn@uni-koblenz.de

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Government 3.0 Roadmap

  • 1. Gov 3.0 Roadmap Alexander Ronzhyn ronzhyn@uni-koblenz.de Maria A. Wimmer wimmer@uni-koblenz.de
  • 2. Gov 3.0 Partners 22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 2
  • 3. Recap from Gov 3.0 project presentation § Goal: establishing a new scientific domain called Government 3.0 Government 3.0:  use of disruptive technologies (AI, ML, IoT, NLP, VR/AR, big data, Blockchain etc.)  in combination with established ICT, crowdsourcing and co-creation  towards data-driven and evidence-based decision- & policy-making and smart public service provisioning 22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 3
  • 4. Work Package 2 §Work package 2 objectives:  define a roadmap of current and future fields of research in the Government 3.0 Scientific area  identify the gaps in current training curricula and provide input to the development of training modules and curricula in WP 3 §Methods:  Analysis of existing projects investigating disruptive technologies in policy making and public service provisioning  Science and technology roadmapping method with scenario technique, interactive workshops and expert analysis 22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 4
  • 5. Roadmapping method 02/07/2019GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 5 Recommen- dations Roadmap Research gaps & needs Training gaps & needs Scenarios Big data, Open and linked data Internet of things and Smart cities Artificial intelligence and machine learning Data driven policy modelling Virtual and augmented reality Natural language processing & sentiment analysis Etc. Blockchain based on science and technology roadmapping methodology from eGovRTD2020 project (Codagnone andWimmer, 2007)
  • 6. Examples of Scenarios 02/07/2019GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 6
  • 7. Gov 3.0 roadmap § Draft version of roadmaps for research and training  Research roadmap (8 actions)  Education and training roadmap (4 actions) 22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 7
  • 8. Gov 3.0 research roadmap (draft) 1/4 N Key theme Description Objective 1 State of play analysis of using disruptive technologies, including benefits and challenges Case study research on the use of disruptive technologies in policy making and public service provisioning; Thereby investigating what the main barriers and challenges are that potentially hamper the diffusion of disruptive technologies in policy making and public service provisioning Better understanding the benefits and negative aspects of using disruptive technologies in the public sector, and the objectives of such implementations. Identification of barriers and challenges connected to the adoption of the new technologies 2 Exploration of disruptive technologies in policy making and public service provisioning Deeper research in the practical application of disruptive technologies in the field through pilot projects accompanied by design studies and strong involvement of the relevant stakeholders; This research and innovation development needs to be combined with empirical research to investigate benefits and how challenges are overcome Identification of application areas for disruptive technologies and exploration through pilot projects, including generation of better understanding the expected benefits and how to handle challenges 22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 8
  • 9. Gov 3.0 research roadmap (draft) 2/4 N Key theme Description Objective 3 Building up theoretical and conceptual models for better understanding the positive and negative factors affecting the realisation and diffusion of disruptive technologies Theoretical and empirical research on the factors influencing the realisation and diffusion of public services and public policy making with disruptive technologies: both positive (e.g. better service quality, better policy making, faster and smarter service) and negative factors (e.g. increased cost, privacy risks, digital divide); creating theoretical and conceptual models for explaining phenomena Identification of factors (positive and negative) affecting the realisation of public services and public policy based on the disruptive technologies; Identification of possible drawbacks using disruptive technologies, and conditions under which such implementations may not be justified 4 Integration and interoperability issues Research on interoperability and integration of disruptive technologies to ensure that new tech- nologies interact smoothly with existing systems within and across institutions and national borders by using common standards; Considerations of research to include different levels of interopera- bility along the EIF and cross-border settings Identification/ creation of standards for specific disruptive technologies in public service provisioning and public policy making; Ensuring that systems interoperate among them and across national borders 22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 9
  • 10. Gov 3.0 research roadmap (draft) 3/4 N Key theme Description Objective 5 Understanding the impact of transitioning to automated decision- making Research on algorithms, AI and other disruptive technologies used for automated decision-making in different settings of public service and public policy making, including understanding the scope, efficiency, cost, ethics and acceptance of fully or semi-automatic decision-making Identification of possible service areas that can be effectively automated through AI and what soft factors need to be treated 6 Understanding data governance models, data stewardship and best practices Research and development of effective governance models (including organisational structures, data stewardship and governance functions) for data infrastructures, standards, data storage and quality assurance Identification of effective data governance models, including governance functions, stewardship and responsibilities, and of best practices on data governance and data stewardship 22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 10
  • 11. Gov 3.0 research roadmap (draft) 4/4 N Key theme Description Objective 7 Data ownership, security and privacy Research on data regulation and standards for potential sensitive data collected using e.g. sensors, data mining, big data, AI and Machine Learning, etc. Understanding and developing the right models to ensure ownership, privacy and security in handling personal data along the use of disruptive technologies in public service and policy 8 Legal frameworks Research on regulations needed for using the new technologies in public service and policy, as this may lead to new legal demands and require new regulations and standards, both at national and European (international) levels Identify inadequacies of existing laws when disruptive technologies are applied. Develop legal frameworks addressing the arising legal challenges 22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 11
  • 12. Gov 3.0 training/ education roadmap (draft) N Key theme Description Objective 1 Development of new courses on the undergraduate level Expanding the current study programmes with further modules on the disruptive technologies in public services and policy Educate future researchers and practitioners in e-government 2 Development of new study curriculum on the postgraduate level Creation of a new postgraduate programme focusing on the use of disruptive technologies in e-government Educate future researchers and practitioners on the next generation of digital government 3 Vocational training on the conceptualisation and application of disruptive technologies Public officers need to be familiar with the new disruptive technologies. Therefore, training offers need to be provided on how to introduce these technologies Improvement of skills of professionals (employees or service providers) to diffuse disruptive technologies in services with increased productivity 4 End-user training Develop training offers for citizens on how to use services based on new technologies Capacity building, arming the users with necessary skills on using services 22/11/2018GOV 3.0 Knowledge Alliance – Grant Agreement N°2017-2854 12
  • 13.  Website: https://gov30.eu  Twitter: @Government_30 Prof. Dr. Maria A. Wimmer, wimmer@uni-koblenz.de Dr. Alexander Ronzhyn, ronzhyn@uni-koblenz.de