From Working Across Generations to Liquid Leadership, harnessing multi-generational leadership is a clear and present priority. Four generations in the workplace (and soon 5!) present a challenge for getting the most out of each generation to serve the Share Our strength Mission. There are resources available that explain the characteristics of each generation, what motivates them, and strategies that leverage the best leadership qualities no matter the age. Learn practical ways to build up current leaders in your organization and prepare the path to new leadership. In this training you will: • Understand leadership dynamics and challenges among the four generations. • Identify strategic and attainable communications solutions to bridge gaps among generations. • Find a more inclusive approach to working with next generation leadership. • Learn how to best motivate staff leadership across generations.

1. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
WORKING ACROSS GENERATIONS
Share Our Strengths
Cooking Matters
August 2015
Emily Davis, MNM, CGT
Emily Davis Consulting

2. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
TURN ON YOUR TECH
Follow the
conversation…
@AskEmilyD
@Cooking Matters
@nokidhungry

3. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD

4. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
30 seconds or less
Name &
Role
Question for
about the
Generations
Outcome
A LITTLE ABOUT YOU…

5. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
OUTCOMES
• Understand leadership
dynamics & challenges
• Identify strategic &
attainable solutions.
• Find a more inclusive
approach.
• Learn how to motivate
leadership across
generations.

6. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
AGREEMENTS / GROUND RULES
Stay on time
Facilitator to move us
forward
Follow agenda
Parking lot
Respect and engage
new ideas
Take risks
Listen and hear
Ask questions
Avoid interrupting
Embrace consensus
Bring imagination
See opportunities
Step up step back
Sit in silence
Safe space
Focus on goals/
outcomes
Minimize disruptions
Technology
Breaks
One speaker at a time

7. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
PARKING LOT

8. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
THE GENERATION GAP

9. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
GUESS THE GENERATION
q Traditionalist
q Boomer
q Generation X
q Millenial
✔
✔
✔
✔

10. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
GENERATIONAL ASSUMPTIONS

11. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
WHAT DO THEY LOOK LIKE?

12. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
PARTNERSNONPROFITS
BOARD
MEMBERS
DONORSSTAFF
VOLUNTEERS

13. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
WHO ARE THE GENERATIONS?*
GENERATION AGES IN MILLIONS BY PERCENTAGE
Traditionalists 68+ 35.2 11%
Boomers 48 – 67 80.3 25%
Gen X 38 – 47 40.9 13%
Millenials 18 – 37 86 27%
Gen Z / iGen 0 – 17 74 23%
* US Census Projections for 2013

14. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
US WORKFORCE BY GENERATION

15. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
WHAT IS THE GENERATIONAL MIX
GENERATION TRADITIONALISTS
(1900-1945)
BOOMERS
(1946-1964)
GEN XERS
(1965-1980)
MILLENIALS
(1981-1999)
ALSO KNOWN
AS…
Veterans, Silent
Generation, WWII
Generation
Baby Boomers Xers Gen Y, Nexters,
Nintendo
Generation
INFLUENCERS World wars, The
Depression
Television,
Vietnam War,
Civil Rights
Movements
Internet,
Madonna, Bill
Gates,
Friends,
Rodney King
Social media,
iPods, 9/11,
American Idol
MARKETING Conservative
imagery, legacy,
family, well-known
brands
Healthy
lifestyle, hard
work, team
work
Inclusive,
straight talk,
environment
images,
multi-channel
Multi-ethnic,
green, sexier,
celebrity

16. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
MULTIGENERATIONAL NONPROFITS
GENERATION TRADITIONALISTS
(1900-1945)
BOOMERS
(1946-1964)
GEN XERS
(1965-
1980)
MILLENIALS
(1981-1999)
MGMT STYLE Top down,
conformist
Hierarchy, earn
your respect/
ladder
Flexible, inclusive,
self-reliant
Mutual respect,
shared leadership
WORK
STYLE
Separate home &
work, hard-
working, loyal,
thrifty
Flexibility,
workaholic,
Collaborative &
independent,
direct
communication,
quick fix, virtual
office
Multi-tasking,
Collaborative/
independent,
question status
quo
MOTIVATORS Authority, value
work for work’s
sake (less
personal
meaning)
Hierarchy, respect,
self-improvement,
work, materialism
Healthy work/life
balance,
flexibility, $
Relationships,
challenges,
feedback, causes,
environment, $

17. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
TURN TO YOUR LEFT
1. Name and generation you are.
2. What were two social/economic/political/
world experiences that influenced you?
3. How did one of those experiences shape
your professional life?

18. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
WHAT TENURED PROFESSIONALS WANT

19. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
WHAT THE NEXT GEN WANTS

20. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
WHY ENGAGE THE NEXT GEN?

21. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
Ø 55% of Millennials donated
10 – 20 hours in the last
month.
Ø 52% of Millennials donated
4 - 10 hours in the last
month.
Ø 26% of Millennials donated
no volunteer time

22. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
COACHING &
MENTORING
ENCOURAGE
LEADERSHIP
ROLES
DEVELOP
PIPELINE
HOW WE RECRUIT
RECRUIT FROM
WITHIN
INVEST IN
TRAINING
PRIORITIZE
INCLUSIVITY

23. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
MILLENNIAL MOTIVATIONS

24. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
THE LEADERSHIP GAP?

25. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
DEFINING THE PROBLEM*
Replacement
Theory
Staying on
Top
Redefining
the Position
Recognition
Problem
New
Structures &
Practices
*Working
Across
Genera/ons,
2009

26. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
WAYS TO WORK WITH EVERY
GENERATION
Know each
gen’s value
Recruit &
retain
Learn
motivations
Be flexible
Peer learning
Invest in
learning
Build trust
Encourage
connection
Communicate
accountability
Connect to
impact
Create culture

27. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD

28. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
PHILANTHROPY & GOVERNANCE

29. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
BOARD RECRUITMENT
• Process?
• Challenges?
• Successes?
• Inclusivity?
• Retention?

30. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
BOARD ROLES & RESPONSIBILITIES
Set
organizational
direction
Provide
oversight
Ensure
necessary
resources

31. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
THE DIFFERENT HATS WE WEAR…
Legal Hat
Ambassador
Hat
Volunteer
Hat

32. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
GENERATIONAL PHILANTHROPY
FourGenerations
Frame your messaging
Understand philanthropic motivations
Choose your platforms & tools
Cultivate contributions
Receive responses
Acknowledge gifts
Steward relationships

33. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
MILLENNIALS
“Give us a clear call to action, let’s
problem-solve together. Tell us what
you are working on and let’s work on
this together.”

34. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD

35. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
POWER OF SOCIAL MEDIA

36. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
HAVE A GIGGLE

37. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
UNDERSTANDING SOCIAL NETWORKS
“Organizations don’t have to
create… social networks; they
exist all around us in a variety of
forms. Networked Nonprofits
strengthen and expand these
networks by building relationships
within them to engage and
activate them for their
organizations’ efforts.”
(Fine and Kanter, 2010)

38. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
10 TIPS FOR SOCIAL MEDIA
1. Social media is A
tool not THE tool
2. Social media is a
plant
3. Add value
4. Two way street
5. Prospecting,
cultivation,
stewardship
6. Philanthropy’s
next generation
7. It ain’t free
8. Not everyone
“Diggs” social media
9. Selling social
media
10. Have a plan

39. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
COMMUNICATIONS EVOLUTION
Traditionalists
Postal Mail
Phone calls
Boomers
Television
Facebook
Email
Generation X
Websites
E-
newsletters
Email
Millenials (Gen Y)
Social
Media
Websites
Mobile
Generation Z
???
Adapt
or die!
Every
generation
teaches us new
technology

40. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
SOCIAL MEDIA LADDER OF ENGAGEMENT
Happy bystanders
(Listen)
Spreaders
(Share)
Clients
(Money)
Evangelists
(Ask)
Instigators
(Create)

41. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD

42. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
REMEMBER “NEXT GEN”
N = New Leadership
EX = Examine
T = Time
G = Greet
E = Evolve
N = New Structures

43. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
ONE TAKE AWAY

44. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD

45. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
RESOURCES
• Fundraising and the Next Generation
• Working Across Generations
• Millennial Impact Report
• Liquid Leadership
• From Boomers to Bloggers
• Ready to Lead?
• 5 Leadership Toys for the
Multigenerational Workplace Sandbox
• Stepping Up or Stepping Out
• Daring to Lead
• Building Movement Project
• 21/64
• Annie E. Casey Foundation

46. @cookingmatters
@nokidhungry
/emilydavisconsulting /AskEmilyD
Emily Davis, MNM
Emily Davis Consulting
(720) 515-0581
emily@emilydavisconsulting.com
emilydavisconsulting.com