This document discusses factors that influence work behavior, including individual factors like personality, ability, skills, perception, and attitude. It also discusses hereditary and diversity factors like age, ethnicity, gender, and work experience. The document emphasizes that work behavior is more formal than other types of human behavior and is shaped by how individuals transform their abilities and skills, their perceptions, attitudes, and the work environment. It suggests that job satisfaction, organizational commitment, and job involvement impact productivity and efficiency, but how they do so remains somewhat mysterious.

1. WORK
BEHAVIOUR
Submitted By:
Ridham Mahajan
71 MBA2016
Submitted to:
Rajinder Mishra

2. Work Behavior is the behavior one uses in
employment and is normally more formal than other
types of human behavior.
MIND IT……
NA WON’T
MIND IT……

3. Questions in Mind
Your behavior during work?
Relating with co-workers?
Dealing with customers?
What to wear for work?
Impact on others?
The Environment
Other persons behavior
Negative Work Environment Negative World View
Changing Environment
Beware of Arrows

4. Ability and
Skills
Perception
Attitude
Hereditary and
Diversity
Factors
Personality
Individualism for Work Behavior

5. Hereditary and
Diversity
Factors
Primary Dimensions
(stable)
 Age
 Ethnicity
 Gender
 Physical attributes
 Race
 Gender
Secondary
Dimensions
(changeable)
 Educational
background
 Marital status
 Religious beliefs
 Health
 Work experience

6. Personality

7. Ability and
Skills
How You Transform
 Ability – a person’s talent to
perform a mental or physical
task
 Skill – a learned talent that a
person has acquired to
perform a task
Baba Ram Dev not only
yoga(skills) motivator but
known face of Patanjali (ability)

8. Perception
Important
role
Reality v/s what v c

9. Attitude
Bad attitude at
work cause stress
Different behavior
of people
Taking all together…Describes what v r…

10. Leader
Motivated the lead Who lead us....to 4g Who is leading…..
Manager

11. Job satisfaction- is measurable whether looking at the
hygiene or motivating factors or its various facet, yet it
remains a mystery as to how it impacts productivity and
efficiency.
Job satisfaction can be define as how an individual
feels about his jobs.
Organizational Commitment define how a person
identifies with and feels a part of the organization.
Job involvement can be define how willing is the
person to work hard and to apply efforts beyond normal
job satisfaction.