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BSI Word of Mouth Creationists and Word of Mouth Evolutionists

Marketing 2.0 Conference, Barcelona 2006
Join the conversation
MARKETING 2.0 CONFERENCE
      www.marketing2conference.com
johnmoore
BRAND AUTOPSY
 Marketing Practice
Which came first?
Which came first?

Marketing,        Word-of-
Worthy of    OR    Mouth
 WOM              Marketing
Creationist Evolutionist
  WOM         WOM
Creationist WOM

              CORE BELIEF




Creationist
  WOM
Creationist WOM

               CORE BELIEF
                WOM can be an
              “artificially amplified”
              marketing occurrence



Creationist
  WOM
Creationist WOM

               CORE BELIEF
                WOM can be an
              “artificially amplified”
              marketing occurrence


                    CAPTURE
Creationist       ATTENTION
  WOM
CAPTURE
ATTENTION




Creationist
  WOM
CAPTURE
ATTENTION




Creationist   Marfa, TX | population 2,121
  WOM
CAPTURE
ATTENTION




Creationist
  WOM
CAPTURE
ATTENTION




Creationist
  WOM
CAPTURE
ATTENTION




Creationist
  WOM
CAPTURE
ATTENTION




Creationist
  WOM
CAPTURE
ATTENTION




Creationist
  WOM
CAPTURE
ATTENTION




Creationist
  WOM
CAPTURE
ATTENTION




Creationist
  WOM
Evolutionist WOM

CORE BELIEF




                    Evolutionist
                      WOM
Evolutionist WOM

CORE BELIEF
 WOM is a “naturally
occurring” marketing
   phenomenon



                       Evolutionist
                         WOM
Evolutionist WOM

CORE BELIEF
 WOM is a “naturally
occurring” marketing
   phenomenon


     GARNER
   INTENTION           Evolutionist
                         WOM
GARNER
INTENTION




   Evolutionist
     WOM
GARNER
INTENTION




   Evolutionist
     WOM
GARNER
INTENTION




   Evolutionist
     WOM
GARNER
INTENTION




   Evolutionist
     WOM
GARNER
         INTENTION
method



            Evolutionist
              WOM
GARNER
INTENTION




   Evolutionist
     WOM
GARNER
INTENTION




   Evolutionist
     WOM
GARNER
INTENTION




   Evolutionist
     WOM
Creationist   Evolutionist
  WOM           WOM
Creating awareness
versus building preference




  Creationist    Evolutionist
    WOM            WOM
A matter of what a
business did versus what a
      business does




  Creationist    Evolutionist
    WOM            WOM
Making the WOM activity
remarkable versus making
  the product remarkable




  Creationist   Evolutionist
    WOM           WOM
Making up a story
versus telling the story




Creationist     Evolutionist
  WOM             WOM
WOM is just a marketing
issue versus always being
     a business issue




 Creationist    Evolutionist
   WOM            WOM
DOT   THE LINE
DOT


Creationist
  WOM
DOT           THE LINE


Creationist        Evolutionist
  WOM                WOM
Creationist Evolutionist
  WOM         WOM
www.brandautopsy.com

   john@brandautopsy.com

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Word of Mouth Creationists and Word of Mouth Evolutionists