This document discusses the growth of mobile commerce and opportunities for merchants to accept PayPal mobile payments. It notes that PayPal processes 19% of global e-commerce transactions, has over 130 million active accounts, and is growing faster than both e-commerce and mobile commerce markets. The document argues that PayPal provides merchants a simple, fast, and safe way to accept payments on any device while improving customers' shopping experiences.
Stephen Philips, Sales Manager Benelux PayPal
De markt voor betalingen is volop in beweging. Online en offline winkels zullen steeds vaker de concurrentie met elkaar aangaan en retailers, die deze verandering als een kans zien, hebben ongekende groeimogelijkheden. Vanuit PayPal zullen ervaringen en cijfers worden gedeeld over het gebruik van de Mobiele Betaaloplossing en zal worden ingegaan op de visie van 's wereld grootste online betaal systeem voor m-Commerce.
As the European eCommerce market is growing robustly, more and more international retailers become enthusiastic over the sales opportunities in Europe.
The proposal reveals what else beside language translation and currency conversion is necessary to enter each country market in Europe by presenting relevant market specifications and proposing suitable solutions.
Socialize: Monetizing Social Media - Steve KlebeMediabistro
The document discusses alternative payment methods like carrier billing that are gaining popularity. It outlines the differences between the older carrier billing 1.0 model with high fees and premium SMS, compared to the newer direct mobile billing 2.0 model that connects merchants directly to carriers with lower fees of 15-17%. Adopting a mobile payment solution like direct mobile billing can help drive online spending by tapping into the large mobile subscriber base and making purchases more convenient.
GlobalCollect is an international payment processing company founded in 1994 with over 17 years of experience. It provides a single technical link to a global full service payment solution and the largest network of international and local payment methods available. GlobalCollect has offices in Europe, North America, Asia Pacific, and Latin America and is backed by a major private equity firm. It offers merchants a simple business model with one contract and full service access to cards, bank transfers, eWallets, cash, and other alternative payment methods in over 200 countries worldwide.
Beverley Bergin discusses opportunities for growth in future payment trends, including declining cash usage and rising mobile payments and micropayments. PayPal is well-positioned for this growth as alternative payment methods become more important in Europe. PayPal has over 230 million users globally and drives incremental sales for merchants by offering a secure and convenient payment option. It aims to become the standard for online payments in the UK.
Driving Incremental Internet Sales Pay Pal Carl ScheibleRoberto Grossi
This document discusses how PayPal can help drive incremental internet sales for merchants. It addresses the three biggest problems in e-commerce payments: checkout abandonment due to friction in the checkout process, concerns about privacy and security, and lack of choice in preferred payment methods. The document shows that offering PayPal can result in 1-5% incremental sales for large merchants and 5-25% for medium merchants. Key drivers of incremental sales include PayPal's convenience, safety, and ability to offer more payment choice. Merchants of all sizes have adopted PayPal, including many among the top 50 online retailers.
BeCommerce is a Belgian federation that promotes e-commerce. It aims to enhance consumer trust, conduct yearly surveys, and inform/educate through a newsletter. Key facts presented include a 31% rise in online payments from 2008-2009 to 8.4 million transactions, and online sales by Belgian companies exceeding expectations to €1,524 billion in 2009. BeCommerce also certifies quality webshops and holds annual awards to further promote the e-commerce sector in Belgium.
Stephen Philips, Sales Manager Benelux PayPal
De markt voor betalingen is volop in beweging. Online en offline winkels zullen steeds vaker de concurrentie met elkaar aangaan en retailers, die deze verandering als een kans zien, hebben ongekende groeimogelijkheden. Vanuit PayPal zullen ervaringen en cijfers worden gedeeld over het gebruik van de Mobiele Betaaloplossing en zal worden ingegaan op de visie van 's wereld grootste online betaal systeem voor m-Commerce.
As the European eCommerce market is growing robustly, more and more international retailers become enthusiastic over the sales opportunities in Europe.
The proposal reveals what else beside language translation and currency conversion is necessary to enter each country market in Europe by presenting relevant market specifications and proposing suitable solutions.
Socialize: Monetizing Social Media - Steve KlebeMediabistro
The document discusses alternative payment methods like carrier billing that are gaining popularity. It outlines the differences between the older carrier billing 1.0 model with high fees and premium SMS, compared to the newer direct mobile billing 2.0 model that connects merchants directly to carriers with lower fees of 15-17%. Adopting a mobile payment solution like direct mobile billing can help drive online spending by tapping into the large mobile subscriber base and making purchases more convenient.
GlobalCollect is an international payment processing company founded in 1994 with over 17 years of experience. It provides a single technical link to a global full service payment solution and the largest network of international and local payment methods available. GlobalCollect has offices in Europe, North America, Asia Pacific, and Latin America and is backed by a major private equity firm. It offers merchants a simple business model with one contract and full service access to cards, bank transfers, eWallets, cash, and other alternative payment methods in over 200 countries worldwide.
Beverley Bergin discusses opportunities for growth in future payment trends, including declining cash usage and rising mobile payments and micropayments. PayPal is well-positioned for this growth as alternative payment methods become more important in Europe. PayPal has over 230 million users globally and drives incremental sales for merchants by offering a secure and convenient payment option. It aims to become the standard for online payments in the UK.
Driving Incremental Internet Sales Pay Pal Carl ScheibleRoberto Grossi
This document discusses how PayPal can help drive incremental internet sales for merchants. It addresses the three biggest problems in e-commerce payments: checkout abandonment due to friction in the checkout process, concerns about privacy and security, and lack of choice in preferred payment methods. The document shows that offering PayPal can result in 1-5% incremental sales for large merchants and 5-25% for medium merchants. Key drivers of incremental sales include PayPal's convenience, safety, and ability to offer more payment choice. Merchants of all sizes have adopted PayPal, including many among the top 50 online retailers.
BeCommerce is a Belgian federation that promotes e-commerce. It aims to enhance consumer trust, conduct yearly surveys, and inform/educate through a newsletter. Key facts presented include a 31% rise in online payments from 2008-2009 to 8.4 million transactions, and online sales by Belgian companies exceeding expectations to €1,524 billion in 2009. BeCommerce also certifies quality webshops and holds annual awards to further promote the e-commerce sector in Belgium.
MOL provides payment solutions in emerging markets. It has extensive physical, online, and mobile payment channels across 13 localized portals and 1 global portal. This allows merchants to offer local payment options to reach untapped markets. MOL has partnerships with major content and game developers. It offers different integration options for merchants to accept MOL payments with no upfront costs and helps with local marketing support.
On the zanox Expert Day in Brussels Sébastien Monnet, Head of Belgium at zanox explained to publisher why Belgium is a 'Must Do' for publishers. E-commerce growth increased with 23% in 2011 and is therefore very interesting for publishers. Sébastien shares tips and tricks to publishers to start their own initiative in Belgium.
How are mobile devices changing face of payments?Pragati Rai
Mobile devices are changing payments by enabling new forms of contactless and digital payments. Current mobile payment options include barcodes, NFC, carrier billing and mobile wallets. Emerging trends include the growth of location-based mobile payments and digital goods purchases. Security remains a key challenge as the mobile payments ecosystem expands globally with increased collaboration among stakeholders and improved device and payment security standards.
The document discusses electronic commerce (EC) and retailing. It provides learning objectives about factors that determine electronic marketing business models, critical success factors of direct marketing, and analyzing electronic intermediaries. It also forecasts the size of business-to-consumer electronic markets from 1997 to 2000 for items like apparel, gifts, and entertainment. Finally, it discusses different business models for electronic marketing, including direct marketing approaches taken by Dell and Ford.
1. MOL is a leading online payment service provider in Asia since 2000 that facilitates micropayments as low as one cent for online purchases and services.
2. It connects to over 540,000 payment channels in 75 countries worldwide and partners with over 90 online banks and major payment providers.
3. MOLPoints is MOL's online micropayment system that allows customers to purchase online game credits and content using various payment methods without credit cards.
Mobile Marketing: Supercharge Your Brand From Your Customer's PocketTaylor Host
Kurt Karlenzig and Michael Oliver of The Marketing Store presented at the ACA 360: Focus on Digital conference 2011. The Marketing Store is a global brand activation agency specializing in consumer promotions (including promotional games), loyalty programs, digital/mobile, and CRM.
Knowledge of game mechanics and gamification, mobile promotions and brand activation can help marketers develop a promotional strategy to increase sales.
Real Mobile Tech is a startup that has developed a mobile payment solution called RealPayment that allows secure mobile payments and digital receipts without disclosing credit card information. The company was founded in 2012 and has a team of experienced payment and technology professionals. RealPayment works with any device and provides features for merchants like digital gift cards, loyalty programs, and mobile ordering that allow gaining repeat customers. The company is seeking funding to expand partnerships and execute on its plans to become a leading digital payment network.
Looking at the Numbers: Digital in ten minutes (ComScore) - NOV12Retelur Marketing
Did you know that over 404 million Europeans were online in September 2012 or how many people actually use smartphones and tablets? And what do Europeans do during a typical “online” day?
Berit Block presents some key trends in the European digital landscape
The document discusses several emerging payment methods for the future, including wearable payments which are projected to hit $100 billion by 2018, biometric payments using fingerprints which are gaining popularity over passwords, mobile wallets which allow users to pay from their phone almost anywhere, QR code scanning payments which allow contactless payments with a scan, and mobile pay which is growing in usage and saving on transaction fees. Overall, the document outlines the transition from cash to digital and mobile forms of payment that are becoming more mainstream and popular.
MOL's zGold-MOLPoints platform is a world leading payment platform for online games, virtual goods and digital services for the emerging market with low credit cards penetration and high unbanking population.
The document discusses the growth of internet businesses in Southeast Asia. It outlines several companies operating in the region, their valuations, and target populations. It then details MOL's history of expansion across Southeast Asian countries since 2000. MOL has seen significant revenue growth from its MOLPoints digital payment system, reaching over $70 million in 2010, and continues targeting key markets in the region. The document argues for opportunities in Southeast Asia despite challenges around different cultures, languages and currencies across countries.
ZipCash provides a mobile and internet-based transactions platform that powers brand promotions, rewards, loyalty programs, and payments. It allows brands to engage customers through digital coupons, vouchers, and cashbacks that can be redeemed for purchases. ZipCash has run successful campaigns for brands like Diageo, Havells, Godrej, and is working with Loop Telecom to power their mobile money program. The platform offers an easy way for brands to incentivize and reward customers, driving engagement and sales.
Virtual Piggy allows kids to safely spend, save, and pay for online and in-store purchases while under full parental control. The platform is COPPA compliant and enables simple, safe mobile payments for youth through a mobile wallet that shares transaction information with merchants without exposing personal details. Parents can opt to receive notifications about their child's spending activity and store check-ins. Virtual Piggy partners with various online merchants, payment processors, and gaming/digital platforms to provide payment services to millions of users and developers.
Rising Stars - Presentation by Thierry Petit, Co-Founder & CEO of Showroomprive at the NOAH 2012 Conference in London, Old Billingsgate on the 7th of November 2012.
The documents summarize data from surveys about consumers' use of online banking services and financial activities. Some key findings include:
- 38% of consumers currently use e-statements, while only 3-5% use text alerts for account balances or deposits.
- The most common financial activities consumers have done online in the past two years are applying for a loan (10%) and shopping for a loan (13%).
- 31% of consumers feel a debit card courtesy pay service would be extremely valuable, while 13% feel it would be not very valuable.
OCP Report : Fashion E-Commerce in the Nordic countriesOlivier Rieu
The Nordic countries have the highest rates of e-shopping in Europe due to high Internet penetration. The fashion e-commerce market in the Nordic countries is very segmented with different business models like multi-brand sites, private sales, and an emphasis on mass customization. Innovations in marketing, sales, logistics, technology, and payments are paving the way for pure online fashion players to become industry leaders in the region.
Mobile Payments Convergence Van Dyke Nokia World Dec 2007mykahina
Presentation on the emerging trends of mobility and the future of consumer payments and banking. Presented in Amsterdam, Innovation Stream, Nokia World 4 Dec 2007
Mobile Retailers in Africa R&D Project Thuo Herbert
A new revolutionary mobile retailer service currently under pilot in Kenya that will see Africans open mobile based store fronts for trade. The entire solution is linked into delivery companies and mobile money providers to complete the loop
Media Port 2012, Session 3: Digital Innovation and IT-Sourcing StrategyWAN-IFRA
Torben Lundberg, CIO of Mecom Group, discusses the company's digital innovation and IT sourcing strategy. Mecom is a pan-European media company with revenue of €1.4 billion from traditional and digital media businesses. Lundberg outlines Mecom's mobile framework for developing cross-platform apps, its ecommerce activities and partnerships, and use of social media for online deals. Mecom's IT sourcing strategy involves outsourcing infrastructure to HCL in India, developing digital products with Ciklum in Ukraine, and using cloud services from Google and Salesforce.com. This flexible approach has reduced IT costs by 20-30% while allowing Mecom to quickly develop new digital offerings
With an aim of revolutionizing the ceramic industry, we "VB Ceramic Consultants" entered into the field in 2003 as the manufacturer, exporter and supplier of Furnace & Kilns, Industrial Machinery, Advanced Instruments & Ceramic Products and Lab & Raw Material Testing Equipment. Further, we have also established ourselves as prominent services providers for Special Projects. We offer timely and reliable services for Chemical Vapor Synthesis and Producer Gas Purification.
This document contains information about marketing strategies and tactics for lead generation, member acquisition, and engagement for associations. It discusses defining and generating leads through landing pages and permission marketing. It provides tips on understanding prospects, crafting messaging around unique value propositions, and using advertising, direct mail, email and websites. It also discusses cultivating leads through a series of content offers and keeping current members engaged through relevant content and benefits. Overall, the document focuses on online lead generation, recruitment, and member retention strategies for associations.
MOL provides payment solutions in emerging markets. It has extensive physical, online, and mobile payment channels across 13 localized portals and 1 global portal. This allows merchants to offer local payment options to reach untapped markets. MOL has partnerships with major content and game developers. It offers different integration options for merchants to accept MOL payments with no upfront costs and helps with local marketing support.
On the zanox Expert Day in Brussels Sébastien Monnet, Head of Belgium at zanox explained to publisher why Belgium is a 'Must Do' for publishers. E-commerce growth increased with 23% in 2011 and is therefore very interesting for publishers. Sébastien shares tips and tricks to publishers to start their own initiative in Belgium.
How are mobile devices changing face of payments?Pragati Rai
Mobile devices are changing payments by enabling new forms of contactless and digital payments. Current mobile payment options include barcodes, NFC, carrier billing and mobile wallets. Emerging trends include the growth of location-based mobile payments and digital goods purchases. Security remains a key challenge as the mobile payments ecosystem expands globally with increased collaboration among stakeholders and improved device and payment security standards.
The document discusses electronic commerce (EC) and retailing. It provides learning objectives about factors that determine electronic marketing business models, critical success factors of direct marketing, and analyzing electronic intermediaries. It also forecasts the size of business-to-consumer electronic markets from 1997 to 2000 for items like apparel, gifts, and entertainment. Finally, it discusses different business models for electronic marketing, including direct marketing approaches taken by Dell and Ford.
1. MOL is a leading online payment service provider in Asia since 2000 that facilitates micropayments as low as one cent for online purchases and services.
2. It connects to over 540,000 payment channels in 75 countries worldwide and partners with over 90 online banks and major payment providers.
3. MOLPoints is MOL's online micropayment system that allows customers to purchase online game credits and content using various payment methods without credit cards.
Mobile Marketing: Supercharge Your Brand From Your Customer's PocketTaylor Host
Kurt Karlenzig and Michael Oliver of The Marketing Store presented at the ACA 360: Focus on Digital conference 2011. The Marketing Store is a global brand activation agency specializing in consumer promotions (including promotional games), loyalty programs, digital/mobile, and CRM.
Knowledge of game mechanics and gamification, mobile promotions and brand activation can help marketers develop a promotional strategy to increase sales.
Real Mobile Tech is a startup that has developed a mobile payment solution called RealPayment that allows secure mobile payments and digital receipts without disclosing credit card information. The company was founded in 2012 and has a team of experienced payment and technology professionals. RealPayment works with any device and provides features for merchants like digital gift cards, loyalty programs, and mobile ordering that allow gaining repeat customers. The company is seeking funding to expand partnerships and execute on its plans to become a leading digital payment network.
Looking at the Numbers: Digital in ten minutes (ComScore) - NOV12Retelur Marketing
Did you know that over 404 million Europeans were online in September 2012 or how many people actually use smartphones and tablets? And what do Europeans do during a typical “online” day?
Berit Block presents some key trends in the European digital landscape
The document discusses several emerging payment methods for the future, including wearable payments which are projected to hit $100 billion by 2018, biometric payments using fingerprints which are gaining popularity over passwords, mobile wallets which allow users to pay from their phone almost anywhere, QR code scanning payments which allow contactless payments with a scan, and mobile pay which is growing in usage and saving on transaction fees. Overall, the document outlines the transition from cash to digital and mobile forms of payment that are becoming more mainstream and popular.
MOL's zGold-MOLPoints platform is a world leading payment platform for online games, virtual goods and digital services for the emerging market with low credit cards penetration and high unbanking population.
The document discusses the growth of internet businesses in Southeast Asia. It outlines several companies operating in the region, their valuations, and target populations. It then details MOL's history of expansion across Southeast Asian countries since 2000. MOL has seen significant revenue growth from its MOLPoints digital payment system, reaching over $70 million in 2010, and continues targeting key markets in the region. The document argues for opportunities in Southeast Asia despite challenges around different cultures, languages and currencies across countries.
ZipCash provides a mobile and internet-based transactions platform that powers brand promotions, rewards, loyalty programs, and payments. It allows brands to engage customers through digital coupons, vouchers, and cashbacks that can be redeemed for purchases. ZipCash has run successful campaigns for brands like Diageo, Havells, Godrej, and is working with Loop Telecom to power their mobile money program. The platform offers an easy way for brands to incentivize and reward customers, driving engagement and sales.
Virtual Piggy allows kids to safely spend, save, and pay for online and in-store purchases while under full parental control. The platform is COPPA compliant and enables simple, safe mobile payments for youth through a mobile wallet that shares transaction information with merchants without exposing personal details. Parents can opt to receive notifications about their child's spending activity and store check-ins. Virtual Piggy partners with various online merchants, payment processors, and gaming/digital platforms to provide payment services to millions of users and developers.
Rising Stars - Presentation by Thierry Petit, Co-Founder & CEO of Showroomprive at the NOAH 2012 Conference in London, Old Billingsgate on the 7th of November 2012.
The documents summarize data from surveys about consumers' use of online banking services and financial activities. Some key findings include:
- 38% of consumers currently use e-statements, while only 3-5% use text alerts for account balances or deposits.
- The most common financial activities consumers have done online in the past two years are applying for a loan (10%) and shopping for a loan (13%).
- 31% of consumers feel a debit card courtesy pay service would be extremely valuable, while 13% feel it would be not very valuable.
OCP Report : Fashion E-Commerce in the Nordic countriesOlivier Rieu
The Nordic countries have the highest rates of e-shopping in Europe due to high Internet penetration. The fashion e-commerce market in the Nordic countries is very segmented with different business models like multi-brand sites, private sales, and an emphasis on mass customization. Innovations in marketing, sales, logistics, technology, and payments are paving the way for pure online fashion players to become industry leaders in the region.
Mobile Payments Convergence Van Dyke Nokia World Dec 2007mykahina
Presentation on the emerging trends of mobility and the future of consumer payments and banking. Presented in Amsterdam, Innovation Stream, Nokia World 4 Dec 2007
Mobile Retailers in Africa R&D Project Thuo Herbert
A new revolutionary mobile retailer service currently under pilot in Kenya that will see Africans open mobile based store fronts for trade. The entire solution is linked into delivery companies and mobile money providers to complete the loop
Media Port 2012, Session 3: Digital Innovation and IT-Sourcing StrategyWAN-IFRA
Torben Lundberg, CIO of Mecom Group, discusses the company's digital innovation and IT sourcing strategy. Mecom is a pan-European media company with revenue of €1.4 billion from traditional and digital media businesses. Lundberg outlines Mecom's mobile framework for developing cross-platform apps, its ecommerce activities and partnerships, and use of social media for online deals. Mecom's IT sourcing strategy involves outsourcing infrastructure to HCL in India, developing digital products with Ciklum in Ukraine, and using cloud services from Google and Salesforce.com. This flexible approach has reduced IT costs by 20-30% while allowing Mecom to quickly develop new digital offerings
With an aim of revolutionizing the ceramic industry, we "VB Ceramic Consultants" entered into the field in 2003 as the manufacturer, exporter and supplier of Furnace & Kilns, Industrial Machinery, Advanced Instruments & Ceramic Products and Lab & Raw Material Testing Equipment. Further, we have also established ourselves as prominent services providers for Special Projects. We offer timely and reliable services for Chemical Vapor Synthesis and Producer Gas Purification.
This document contains information about marketing strategies and tactics for lead generation, member acquisition, and engagement for associations. It discusses defining and generating leads through landing pages and permission marketing. It provides tips on understanding prospects, crafting messaging around unique value propositions, and using advertising, direct mail, email and websites. It also discusses cultivating leads through a series of content offers and keeping current members engaged through relevant content and benefits. Overall, the document focuses on online lead generation, recruitment, and member retention strategies for associations.
smurfit stone container 2001_annual_reportfinance30
Smurfit-Stone Container Corporation is a leading integrated manufacturer of paperboard and packaging. In 2001, the company faced challenging market conditions as demand for corrugated containers declined nearly 6%, yet Smurfit-Stone maintained profitability through cost reductions and debt refinancing. The company realized annual interest savings of $25 million from refinancings and reduced interest expense by $72 million total. Smurfit-Stone also generated $598 million in cash from operations and continued investing in growth opportunities while keeping capital expenditures below depreciation.
Mit CALIPRI können - in Anlehnung an taktile Lehren - Geometriedaten von Profilen geprüft werden. Die berührungslose Funktionsweise von CALIPRI liefert jedoch gegenüber diesen abtastenden Messverfahren deutlich zuverlässigere und besser reproduzierbare Messergebnisse.
Durch ein modulares Konzept können Sie mit ein und demselben Profilmessgerät eine Vielzahl von unterschiedlichen Messobjekten (Räder, Bremsscheiben, Schienen, Weichen, etc.) messen und entsprechend Ihren Bedürfnissen auswerten.
This document summarizes a study of CEO succession events among the largest 100 U.S. corporations between 2005-2015. The study analyzed executives who were passed over for the CEO role ("succession losers") and their subsequent careers. It found that 74% of passed over executives left their companies, with 30% eventually becoming CEOs elsewhere. However, companies led by succession losers saw average stock price declines of 13% over 3 years, compared to gains for companies whose CEO selections remained unchanged. The findings suggest that boards generally identify the most qualified CEO candidates, though differences between internal and external hires complicate comparisons.
1. Payments is a large and growing business that is being disrupted by new mobile and non-bank competitors like PayPal, Square, and Google.
2. Mobile payments in particular are growing rapidly and will likely surpass online payments. Mobile platforms like NFC will be important to winning in this new environment.
3. Silicon Valley has become the center of innovation in mobile payments, with startups as well as tech giants developing new payment solutions and technologies.
The presentation provides an overview of eBay's 2011 Analyst Day. It discusses the changing commerce landscape with the rise of mobile, local, digital and social trends. It highlights eBay's unique position to connect with consumers across online and offline channels. The presentation also discusses PayPal's advantages in payments including its significant runway for growth and expanded opportunities.
E bay 2011analystday_final2.
Source: http://files.shareholder.com/downloads/ebay/1167648124x0x440542/0b4b1525-691e-402a-b8e3-95ba02e4a382/eBay_2011AnalystDay_FINAL2.pdf
The presentation provides an overview of eBay's 2011 Analyst Day. It discusses the changing commerce landscape with the rise of mobile, local, digital and social trends. It highlights eBay's unique position to connect with consumers across online and offline channels. The presentation also discusses PayPal's advantages in payments including its significant runway for growth, expanded opportunity, and how it is on track to meet previous forecasts for revenue and margins.
How to get trading online webinar with PayPal, Venda, and Webjam for members of the North Staffordshire Chamber of Commerce. It includes the building of an online store, how to handle online payments, building your own social network and lots of education.
How to get trading online webinar with PayPal, Venda, and Webjam for members of the Dorset Chamber of Commerce. It includes the building of an online store, how to handle online payments, building your own social network and lots of education.
Michele Simone - Come incrementare il tuo business con PayPalMeet Magento Italy
In questa presentazione, Michele Simone - Head of Partners e SMB PayPal Italia, spiega come potenziare la propria attività di vendita online, con PayPal.
The document provides information about an upcoming webinar on getting trading online. It includes details on how to dial into the UK conference call line and access code for the webinar. It also notes that some computers may not be set up for online presentations, so attendees should check they can hear and dial in by phone if needed.
The document discusses four future payment trends: 1) the decline of cash payments, 2) the rise of mobile payments, 3) the growth of micro payments, and 4) increased use of business payments. It then summarizes PayPal's growth and popularity as an online payment method, highlighting its convenience and security as key drivers for increased sales. The document concludes by outlining how easy it is for businesses to enable PayPal payments on their websites.
20130123 logistiek 14.15 entering the european e commerce market max bencewebwinkelvakdag
This document discusses how to succeed in the European ecommerce market by finding the balance between localization and standardization. It notes that each European market is different in terms of language, currency, payment methods, tax rates, and regulations. An integrated supply chain solution from a single source provider can help businesses navigate these complexities across multiple European countries. The solution involves modules for sourcing, transport logistics, ecommerce platforms, fulfillment, and distribution to provide an end-to-end solution for selling online in Europe.
The webinar covered getting started with online trading. It provided information on PayPal, Venda and Webjam - companies that can help with online payments, ecommerce platforms and website building respectively. Key points discussed were that 2009 is a good time to get into online trading given growing online sales. Tips included setting up an online store through Webjam's platform which integrates social media features and payments through PayPal and Venda. Questions from attendees would be taken at the end.
This document discusses payments and Bank of America's leadership in the payments industry. It notes that payments drive more revenue for banks than any other business. Bank of America leads in the fastest growing payment businesses like debit cards, online banking, ACH, and credit cards. It achieved this position through mergers and acquisitions that filled gaps, and by taking an enterprise-wide view of payments to find opportunities for cost savings, revenue growth, and innovation. This approach to payments differentiation focuses on operational excellence, innovation, and service excellence.
This document contains the transcript of a presentation discussing PayPal's business. It states that the presentation may contain forward-looking statements about Q3 2009 performance and future growth that involve risks and uncertainties. Actual results could differ for various reasons, including global economic conditions, foreign exchange rates, acquisitions, divestitures, competition, managing a large diverse business, regulatory risks, technology upgrades, and litigation risks. More information on risk factors is in eBay's annual and quarterly SEC filings. All information is as of July 22, 2009.
The document discusses Bank of America's online banking services and strategies for growth. It summarizes that BofA has the largest market share in online banking and bill pay in the US. It outlines strategies like expanding affinity partnerships, improving the online customer experience, lowering costs through digital channels, and addressing security threats to continue growing its e-commerce business. The document also highlights some of BofA's innovations like budget tools, $0 Trades, and ATM opportunities to engage customers online.
Global Affiliate Marketing - Approaching International, Regional and Local St...PerformanceIN
The 'Global Affiliate Marketing - Approaching International, Regional and Local Strategy' session by Peter Figueredo, Jessica Nathan and James Maley which took place at Performance Marketing Insights NYC on March 13 2013.
The document discusses the growth of mobile commerce and payments. It notes that mobile phones are ubiquitous, with people using their phones on average 40 times per day and keeping them within 3 feet. This changing consumer behavior is creating challenges and opportunities for merchants. The document then summarizes PayPal's vision and leadership in mobile payments, with its mobile payments volume projected to reach $10 billion this year. It provides several examples of PayPal's mobile payment solutions and integration with companies in different countries. In closing, it notes that PayPal has over 7 million accounts and 65,000 merchants accepting PayPal across more than 20 Central and Eastern European countries.
Fifth Gear is a company based in Indianapolis that provides outsourced retail business services, ecommerce technology services, and online marketing support. It has been in business since 1983 and employs over 500 people across facilities in Indiana, Missouri, and Pennsylvania. The document discusses the challenges of measuring marketing efforts across multiple online retail channels, emerging trends like social commerce and mobile commerce, and the importance of analytics for data-driven decision making.
PayPal is a global online payments system that allows for money transfers between individuals and businesses. In 2010, PayPal processed $92 billion in total payment volume, had 224 million accounts worldwide, and $3 billion was spent every two weeks from PayPal balances. PayPal represents 18% of global e-commerce. The document discusses PayPal's growth and discusses innovations in mobile payments, including developing a consumer mobile wallet, in-app payments, and proximity payments to allow payments in physical stores using mobile devices. It also covers improvements to the user experience on mobile like remembered logins and customizable checkout flows.
Billing Revolution allows users to purchase digital and physical goods on their mobile phones through a single-click payment system (1). It has started processing transactions over the last 4 months and partners with leading mobile media companies (2). The company aims to enable sellers to sell anything to anyone on a mobile phone through an easy payment process, security features, customer relationship management tools, and by being a turnkey solution (3).
Please find here the presentation I've realised for VISA EUROPE for my 2d interview of the hiring process :
Initial subject : What position would you recommend to allow Visa to maintain its leadership in payment e.commerce?
Context : 7 days to realize it with my current job
Visa's conclusion of my presentation :
- Presentation was not enough VISA centric (sorry that eCommerce is not focus on Visa)
- I was supposed to explain more the V.me solution which is not yet released/official in Europe : V.me = Paypal copycat (this was not the subject !)
Very good exercise, but very disappointed with Visa methodology and behavior.
Anyway, the presentation is not perfect, but I should have charge VISA Europe.
Because, I 'm not a Visa collaborator, I can share this presentation I've realised.
Don't hesitate to contact me if you have any questions.
Hoe weet u wat de best mogelijke online marketingstrategie en e-commercekeuzes zijn als de bedrijfsstrategie niet helder is waar deze aan bij moeten dragen? Tijdens deze presentatie van ISM'er Sander ontdekt u of uw strategisch fundament sterk is, wat de impact is van de strategische keuzes op de uitvoering en het succes van uw online inspanningen.
Door telkens te vernieuwen en in te spelen op trends kun je als bedrijf voor blijven op de concurrenten. In deze workshop zullen we de social mediatrends en ontwikkelingen van 2020 belichten zodat uw bedrijf goed voorbereid kan starten aan het nieuwe kalenderjaar.
Bewust Bezorgd is een rekentool die je inzicht geeft in de CO2-impact van de bezorging van jouw pakketten. Zo weet je precies hoe je kunt reduceren. Hiermee blijf jij toekomstproof voor de consument die steeds bewuster wordt en duurzaamheid steeds belangrijker vindt. Wil jij weten hoe Bewust Bezorgd werkt en hoe je het kunt inzetten voor jouw webwinkel, kom dan naar deze presentatie!
The retail industry is very competitive. More and more companies are competing for smaller and smaller margins – red markets. The solution is to swim away from the competition, make the competition irrelevant and find a wide-open space and create: a blue ocean. Is an omnichannel experience the way to blue oceans?
Fietsenmerk VanMoof heeft haar rol als internationaal innovatieleider te danken aan haar tegendraadse aanpak op alle fronten: van ontwerp, tot productie tot retail. Het Nederlandse merk doet alles anders dan welk merk dan ook in de fietsindustrie. Zo ook haar online advertising strategie. Growth marketing outside of the box. Onconventionele keuzes die bijdragen aan de snelle groei die VanMoof met haar marketingstrategie heeft bereikt.
ANWB: Carolina van den Hoven & Margot van Leeuwenwebwinkelvakdag
Iris, de virtuele assistent van de ANWB, beantwoordt meer dan drie miljoen vragen per jaar en kent meer dan 100 dialogen. Margot en Carolina vertellen je graag over de weg hiernaartoe: pilot, usability onderzoek en de struggel met “hoe krijgen we prioriteit voor service én de chatbot”.
Ook delen ze een mooi succes: de klantgerichte en multidisciplinaire aanpak voor de periode van de vakantie -voorbereiding van de ANWB-leden: in 3 maanden tijd, 16 nieuwe conversational dialogen met uitzonderlijk goede waarderingen van de leden.
Nieuwe algoritmes, big data en de cloud hebben ervoor gezorgd dat kunstmatige intelligentie weer volop aandacht krijgt en belangrijker, volop toegepast wordt.
Maar hoe laat je een traditionele retailer het belang van kunstmatige intelligentie en data inzien, oftewel hoe kun je een 95-jaar oud merk transformeren naar een data gedreven organisatie.
Een inzicht in welke stappen door HEMA zijn genomen op het gebied van AI. Welke waren daarvan een succes? Maar ook een inzicht in de minder succesvolle en mislukte pogingen. Hoe wordt Artificial Intelligence ontvangen door de rest van het bedrijf? Wat merkt de klant ervan? En wat zijn de vervolgstappen?
Hoe achterhaal je de online behoeften van je doelgroep? Hoe vertaal je dit naar kansen en hoe prioriteer je online marketingacties voor je doelgroep en voor je bedrijf? ISM'er Kees laat zien hoe je in 5 stappen een online marketingstrategie en datagedreven roadmap ontwikkelt waarmee je het komende jaar je online doelstellingen behaalt
De transitie van een lineaire naar een circulaire economie is steeds relevanter aan het worden voor de retail sector. Klanten hebben een toenemende behoefte aan flexibel gebruik van producten en minder aan bezit. Hierbij speelt de relatie met spullen een belangrijke rol. We zijn sneller uitgekeken en willen vaker iets anders. Daarmee wordt huren interessant, bijv. in de vorm van een abonnement.
Met name de millennial generatie staat open voor het afsluiten van een abonnement. Deze consumentengroep heeft behoefte aan on-demand concepten en wil vooraf graag een product kunnen proberen. Bedrijven die abonnementen aanbieden spelen hier goed op in. Op basis van data kunnen zij hun klanten veel gerichter bedienen. Succesvolle betaalde lidmaatschapsmodellen begrijpen hoe de klantervaring verbeterd kan worden. Dergelijke lidmaatschappen bevredigen behoeften van consumenten waarvan ze zelf misschien niet eens afwisten.
De mogelijkheid tot huur van producten bestaat al, maar de retail kan hier meer op inzetten dan nu het geval is. In directe zin kan dit ten koste gaan van de verkopen en inkomsten, maar op langere termijn kan dit juist meer opleveren. Product-dienst-systemen zullen vaak een aanvullend verdienmodel zijn binnen de Retail. Een abonnementenmodel heeft voor ondernemers overigens veel voordelen: zij kunnen meer omzet genereren als ze toegevoegde waarde leveren met aanvullende diensten.
Succesvolle betaalde lidmaatschapsmodellen begrijpen hoe de klantervaring verbeterd kan worden. Dergelijke lidmaatschappen bevredigen behoeften van consumenten waarvan ze misschien niet eens afwisten en zijn veel transparanter dan gewone loyaliteitsprogramma’s. Het model dwingt de retailer waar voor de klanteneuro aan te bieden. Betalende leden zijn op hun beurt eerder bereid tot het delen van persoonlijke gegevens, omdat ze begrijpen dat dit een positief effect heeft op hun beleving met het merk.
Martijn Kozijn: Jessica van Haaster & Martijn Leclairewebwinkelvakdag
Een goed idee voor een bedrijf past op de achterkant van een bierviltje. Maar wist je dat het overgrote deel van deze viltjes aan het einde van de avond op de cafévloer eindigt? Hoe zorg je er nu voor dat jouw ondernemersidee niet bij dromen alleen blijft. Met Marktplaats kan je makkelijk de volgende stap zetten vanuit je idee.
Ondernemer Martijn Leclaire, eigenaar van Martijn Kozijn, neemt je mee op een ondernemersreis, die startte met een experiment op Marktplaats. Inmiddels is dit uitgegroeid naar een succesvol bedrijf.
Samen met Groeikansmanager Jessica van Haaster laat Martijn zien hoe ook jouw droom werkelijkheid kan worden. Door op je eigen manier en in je eigen tempo je idee uit te bouwen, je product te testen in de drukstbezochte “winkelstraat” van Nederland. En door jouw product te kunnen tonen aan de juiste potentiële kopers. Op Marktplaats heb je echt contact met klanten die je kunnen vertellen waarom ze voor jou kiezen.
Of het nu gaat om de start van je onderneming of beginnen met online verkoop. De eerste stap is altijd het lastigst, maar Marktplaats helpt je om in beweging te komen en vol vertrouwen te starten. Ga ervoor.
Data, marketing automation, A.I. en machine learning. De buzzwords die we allemaal kennen, maar die starten met een ding: een goede basis. Hoe zorg je ervoor dat je deze basis goed inricht? Marloes de Ruiter presenteert een case over de herinrichting van het marketingproces, data, processen en mensen.
Cemex Trescon is een groothandel voor de voedingsindustrie, schoonmaakbranche en facilitaire dienst. Het jaar 2019 stond in het teken van herinrichting van alle systemen, plus het complete marketingproces. Om een vernieuwde, schaalbare infrastructuur neer te zetten hadden we heel wat uitdagingen op het gebied van data. Tijdens deze presentatie presenteert Marloes een case over hoe ze dit gedaan hebben, waar ze tegenaan liepen en welke learnings zij hieruit gehaald hebben.
Marloes de RuiterMarloes de Ruiter
MARLOES DE RUITER
Manager E-Business A.I.
THEMA
LINDA.foundation geeft deze gezinnen een heel fijn steuntje in de rug: zij krijgen een set cadeaukaarten die zij naar eigen inzicht kunnen besteden bij een aantal landelijke winkelketens. Zodat zij even geen kassastress hebben in de dure decembermaand, toch Sinterklaas kunnen vieren, met kerst wat lekkers op tafel zetten en mensen uitnodigen, een nieuwe winterjas kopen. Het cadeau betekent meer dan even wat minder stress: ouders met geldzorgen moeten altijd nee zeggen en voelen zich schuldig dat zij hun kinderen zoveel moeten ontzeggen. Ze zijn ontroerd dat dit cadeau mogelijk is gemaakt door zoveel donateurs. Ze gaan met hoop het nieuwe jaar in.
Alle donaties aan LINDA.foundation komen ten goede aan de gezinnen. Dit is mogelijk omdat alle kosten van de stichting worden gedekt door Linda de Mol. En omdat de leveranciers van de cadeaukaarten ook een steentje bijdragen, kunnen wij van elke donatie van €10 zelfs €12 maken.
De gezinnen kiezen wij niet zelf maar daarin werken wij samen met hulpverleners door het hele land. Zij kennen de gezinnen, weten waar de nood het hoogst en het verdriet het grootst. Door het cadeaukaartenpakket van LINDA.foundation kunnen zij hun cliënten ook motiveren om bijvoorbeeld een schuldhulpverleningstraject vol te houden.
Retail Nederland kan de LINDA.foundation helpen, Hoe? Jocelyn vertelt je hier meer over!
About 6 years ago I started working for Maersk, the market leader in the shipping industry. At the time, a customer had to book a container via phone or email. That was and still is in some cases industry standard. I think it's safe to say that the shipping industry is one of the most traditional industries where digital is still not fully adopted and embraced.
A lot has changed in the past 6 years and Maersk has taken the lead by developing a professional e-commerce platform with all relevant features. It's been an interesting few years and I am happy to take you through our journey and tell you all about the challenges and developments.
China, een land dat volop in beweging is. Momenteel excelleert China op het gebied van retail. Spelers groot en klein zijn aan het experimenteren met verschillende nieuwe vormen van retail, waardoor de industrie dynamischer is dan ooit.
Brenda bezocht in november China. Tijdens deze sessie deelt zij haar belangrijkste lessen van die reis.
Aanhangwagendirect & PI Marketing: Merin Eggink & Mascha Soorswebwinkelvakdag
Advertentiekosten blijven ieder jaar stijgen en de organische resultaten krijgen steeds minder ruimte in de zoekresultaten. Het is daarom belangrijker dan ooit om je duurbetaalde bezoekers te laten converteren. Aanhangwagendirect.nl neemt je mee hoe zij de advertentiekosten opvangen met slimme gepersonaliseerde e-mail marketing.
Deze lezing wordt mogelijk gemaakt door Copernica Marketing Software.
Vanuit de online marketingstrategie is er een doelstelling voor SEA bepaald. Maar hoe vertaal je dit naar een roadmap met concrete actiepunten voor Google Ads? Ralph benoemt hoe je onderwerpen als personalisatie en mobile first toepast voor online advertising. Daarnaast vertelt hij hoe smart shopping en automatisering bijdragen aan het behalen van de Google Ads-doelstelling.
De eerste website van Lecot werd in huis gebouwd en deed enkel dienst voor de bestellingen. Om competitief te blijven in een snel veranderende verkoopomgeving, nam Lecot de stap naar een digitale transformatie om de B2B customer experience te optimaliseren en de online verkoop te boosten.
In samenwerking met Vaimo bouwden ze de website-omgeving op het e-commerceplatform Magento. Het B2B-bedrijf slaagde erin zijn online aanwezigheid met succes te transformeren.
Lecot optimaliseerde de visibiliteit van ruim 2 miljoen SKU's in een PIM-systeem dat de productinformatie verrijkt. Daarnaast werden andere functies zoals gebruikersstructuren, een verzendkalender, een zoekintegratie en een snelle bestellinglijst toegepast. Dat biedt de B2B-klanten een revolutionair model op het vlak van verkoop, accountmanagement en aankoop. Zo boekte het bouwbedrijf een enorme vooruitgang in verkoop en volgde de groei van het bedrijf in stijgende lijn.
Payment Service Provider PAY. schuift haar klant Lobbes naar voren voor een interessante presentatie die je niet wil missen. Lobbes bevindt zich als online speelgoedwinkel middenin in een continu veranderende speelgoedmarkt met partijen als Action, Intertoys, Kruidvat en Bol.com en ervaart zowel kansen als uitdagingen op dit speelterrein. Game on or game over?
Volgens Berry de Snoo (Manager Bedrijfsvoering) is omnichannel de manier om je als pure player te ontwikkelen in een disruptieve markt.
Moet je gaan verkopen via marktplaatsen als Bol.com, Zalando of Amazon? ISM'er Sander vertelt welke strategische en operationele afwegingen je moet maken als je overweegt ermee te starten, hoe het huidige landschap voor marktplaatsen eruitziet, hoe het zich de komende tijd gaat ontwikkelen en welke strategische afwegingen je moet maken om er succesvol mee te zijn.
1. MCOMMERCE - UW KLANTEN
ZIJN ER KLAAR VOOR, U OOK?
PayPal - Moana Aaldering
Business Development Manager
20/03/2013
2. CONSUMERS USE PAYPAL ANYWHERE
Process 19% of the Global e-Commerce Market Leading Brands
Accepting PayPal
25 Currencies
7M Merchants
2012
190 Countries
117 million
15K Local banks
2013
130 million 27 Global financial networks
2 Confidential and Proprietary
3. CONSUMERS USE PAYPAL ANYWHERE
Process 19% of the Global e-Commerce Market Leading Brands
Accepting PayPal
Benelux
2012
1.7 million
2013
2.0 million
19K
Merchants
25 Currencies
7M Merchants
2012
190 Countries
117 million
15K Local banks
2013
130 million 27 Global financial networks
3 Confidential and Proprietary
5. PAYMENTS IN E-COMMERCE
1 2 3
Checkout Privacy, security Choice in payment
Abandonment and safety methods
50% 40% 24%
Doesn’t complete Very concerned Looking for
alternatives
5 Confidential and Proprietary
6. THE EXPRESS ROUTE TO MORE SALES
Purchases can be completed in just 3 clicks...
1. Customers choose to pay via 2. Review transaction 3. Buyer confirm order,
Express Checkout details on one page pay and receive order
confirmation
This quick and easy process reduces basket abandonment prior to
payment, thereby increasing conversion rates!
6 Confidential and Proprietary
7. MORE THAN 19.000 MERCHANTS
OFFER PAYPAL IN BENELUX
7 Confidential and Proprietary
8. WHY CHOOSE FOR PAYPAL?
Worldwide Payment Method
MultiChannel - Online, Mobile & Offline
Easy CheckOut = Higher Conversion = More sales
Co-marketing = More traffic = More sales
Buyer & Seller Protection
No subscription or integration cost ;
only cost per transaction
8 Confidential and Proprietary
9. A BETTER CUSTOMER EXPERIENCE
Only enter an email address +
PayPal password
No sharing of financial details
online
Choose how to pay
PayPal’s buyer protection
9 Confidential and Proprietary
10. SMARTPHONE UBIQUITY IS THE DRIVER
FOR CONVERGENCE
90cm Is the max distance between a person and their phone
25% Of people use their phone in the bathroom
66% Of people sleep next to their mobile phone
40 Is the average number of times per day a person
uses their phone
125 Is the number of years worth of games played on
mobile phones every day
10 Confidential and Proprietary
11. COMMERCE IS GROWING FAST AND PAYPAL
IS GROWING EVEN FASTER
Commerce Mobile Commerce
European online retail European mobile retail
Market
+12% € 172B
€ 111B +52%
€ 3B € 15B
2012 2016 2012 2016
Source: Forrester Source: Forrester
PayPal total payments volume PayPal mobile payments volume
+28% $ 118B
PayPal
$ 92B
+350%
$ 4B $ 14B
2011 2012
2010 2011
The segments with the highest # of mobile transactions in The
Netherlands: Daily deals, Shoes, Fashion, Event tickets, Telco Topup,
Food ordering, P2P payments
11 Confidential and Proprietary
12. THE BOUNDARIES BETWEEN COMMERCE
CHANNELS ARE BLURRING
Yesterday Today Tomorrow
Online Online
4% 7%
Web-
influenced
Non-web- offline “Commerce”
Offline influenced 38%
96% offline
55%
2008 = $325B 2013 = $10T
Source: Forrester, Euromonitor and Economist Intelligence Unit Source: Forrester Source: Economist Intelligence Unit
12 Confidential and Proprietary
13. ENABLE CUSTOMERS
TO SHOP AS THEY WISH
Deliver a consistently strong experience across all devices & channels.
RETAIL
WEB
TABLET
SOCIAL
“It’s not about eCommerce for PayPal any longer –
PHONE it’s Commerce. We are firmly in the center of it.”
- John Donahoe, CEO eBay
13 Confidential and Proprietary
14. DELIVERING THE FUTURE OF MONEY
TODAY…
An essential part of our customer's lives, enabling secure commerce
anytime, anywhere, any way.
Confidential and Proprietary
1
14
4
15. MOBILE SHOPPING REPRESENTS A HUGE
OPPORTUNITY FOR RETAILERS
MILLIONS OF MOBILE USERS
~42% of EU adults own a Smartphone (+13% yoy)
900M tablets sold in 2016 (Comscore)
SHOPPING ON THEIR DEVICES
31.5% of Benelux PayPal merchants have received a
mobile transaction in June ’12*
GROWING % OF SALES
M-commerce will grow by 62% during the next 12
months in Europe*
In comparison, online sales are expected to grow by
14 % in the Benelux**
More than 10% of transactions are made via mobile on
eBay in Europe and in the world***
* PayPal internal data, Continental Europe, Middle East and Africa, June 2012
** Centre for Retail research, UK Britain and Europe, January 2012. UK, Germany, France, Italy, Spain,
15 Denmark, Poland, Netherlands, Norway and Sweden.
Confidential and Proprietary
*** Source: eBay Q3 2011
16. THE IDEAL M-COMMERCE PAYMENT
SOLUTION
PayPal helps merchants build a great user experience with the
“Autodetect” function for Smartphones and Tablets.
CHECKOUT LOGIN REVIEW PAYMENT COMPLETE
16 Confidential and Proprietary
17. OUR MOBILE USERS ARE
HIGH VALUE CUSTOMERS
PAYPAL MOBILE CHECKOUT USERS
Active, highly engaged buyers:
2X as many transactions and volume than the
average PayPal user
Attractive customers– high value, affluent
shoppers; tech buying enthusiasts and savvy
online spenders
ATTRACTIVE DEMOGRAPHICS
TO ANY RETAILER
Gender neutral (skew slightly male),
wide age range (18-54)
Shopping for the household: 63% married;
45% with children
Progressive, tech savvy, affluent, urbanites
17 Confidential and Proprietary
18. COMSCRE: REASONS FOR SELECTING A
MOBILE PAYMENT METHOD
Security of payment 78%
Ease of use/ simplicity 77%
Security of mobile site 77%
Total cost 72%
Familiarity with the website 68%
Can see payment method w/out going to
68%
checkout
Where I'm shopping 65%
Rewards, points 64%
Reason for purchase 61%
Q. How important are each of the following when deciding what type of payment method
to use for mobile purchases from your smartphone or tablet? (Top 2 shown)
18 Source: Comscore Study April
Confidential and Proprietary2012:
Base: Online Smartphone and/or Tablet Buyers (n=988)
19. CONSUMERS ARE DRIVING THE OMNI-
CHANNEL SHOPPING REVOLUTION
47% of consumers prefer 1 in 8 EU smartphone owners
to research products online before engaged in M-Commerce transactions in
buying 2012
18% of Europeans who use 67% of people have used
mobile internet daily have compared multiple devices sequentially to
prices on a mobile device while in a shop online
shop
35% of U.S. consumers 51% of online shoppers
said they had “showroomed,” and are logged onto Facebook while on
chose to buy online specifically E-commerce sites
because of better prices
19 Confidential and Proprietary
Sources: Forrester, comScore, Google, Sociable Labs
20. THE DIGITAL WALLET IS UNIVERSAL &
TODAY WHEN YOU SHOP YOU USE…
ACCESSIBLE ANYWHERE AND ANYTIME
Card Debit Balance Carrier Local Methods
Increased PayPal Credit PLCC Prepaid Relevance
Consumer and
Engagement Personalization
Loyalty Gift Cards Offers Coupons
Online Mobile Point of DIGITAL WALLET PayPal Partners
Sale
Rich
Transaction
Data
20 Confidential and Proprietary
21. SHOPPING WILL BE POSSIBLE
ANYWHERE, ANYTIME AND ANYHOW
Location based offers Real-time inventory search Paperless coupons
Pay with phone number and pin Pay with mobile to skip the line Manage money after payment
21 Confidential and Proprietary
22. CHECK-IN TO CHECK-OUT. MOBILE IS
CHANGING THE CONSUMER EXPERIENCE
Check-in, order and “Pay with PayPal”. No need for your wallet.
“PayPal accepted here” Simply Check-in Order
“Pay with PayPal” Select the Consumer to Pay Enjoy!
22 Confidential and Proprietary
23. US HOME DEPOT IN-STORE PAYMENT
23 Confidential and Proprietary
24. PAYPAL TAILORS ITS SERVICES TO CREATE
INNOVATIVE CONSUMER EXPERIENCES
Case Study: Co-op Bookshop
24 Confidential and Proprietary
27. AMSTERDAM: 24/7 WINDOW SHOPPING
WITH 9STRAATJESONLINE.COM
Confidential and Proprietary
27
28. MOBILE AT THE CENTER OF CONSUMER’S
SHOPPING LIVES
PROMOTIONS &
LOYALTY
COUPONS
MOBILE SELF-SCANNING &
COMMERCE SELF-CHECKOUT
IN-STORE PRICE
PAYMENT COMPARISON
STORE LOCATION SHOPPING LISTS
Confidential and Proprietary
28
Editor's Notes
Active AccountsGlobally – 117MUK – 16MDEATCH – 11MCEMEA – 16MSimple & Secure10Y+ experience fighting fraudFraud sciences technologyGlobal Network113M ACTIVE ACCOUNTS>110M Active accounts>9M merchants190 MarketsTrusted Online SolutionPartnered with 52 of the Top 100 EMEA internet retailers28% of people chose to pay with PayPal on mobile – “Last method to purchase on mobile?” (comScore, April 2012)55% of people chose to pay with PayPal on online – “Methods to purchase something online?” (comScore, April 2012)Online Payments LeaderProcessed 18% of Global e-commerce market ($92B TPV)Country level infoActive Accounts15M UK15M Germany5M France
Active AccountsGlobally – 117MUK – 16MDEATCH – 11MCEMEA – 16MSimple & Secure10Y+ experience fighting fraudFraud sciences technologyGlobal Network113M ACTIVE ACCOUNTS>110M Active accounts>9M merchants190 MarketsTrusted Online SolutionPartnered with 52 of the Top 100 EMEA internet retailers28% of people chose to pay with PayPal on mobile – “Last method to purchase on mobile?” (comScore, April 2012)55% of people chose to pay with PayPal on online – “Methods to purchase something online?” (comScore, April 2012)Online Payments LeaderProcessed 18% of Global e-commerce market ($92B TPV)Country level infoActive Accounts15M UK15M Germany5M France
# of Mobile Internet users in Western EU 2010 – 15.9M2016 – 51.5MSmartphone penetration among Western EU mobile phone owners2010 – 34%2016 - 67%Source: Forrester Research 2011 & Center for Retail Research, Gartner
PP vision is to ‘DELIVER THE FUTURE OF MONEY…TODAY. Which means being an ESSENTIAL part of our customers lives, enabling commerce anytime, anywhere and in any way.EVERYDAY, we should be part of their everyday spend – not just once or twice a year….and for this to be realized, we really have to be wherever they are – and so have to be available any time, anywhere and in any way. Our strategy to getting to this vision is based on three key pillars….the digital wallet, being omni-channel and providing our customers with financial flexibility.
Consumers are driving the omni-channel shopping revolutionSpend continues to shift from offline to mobile/onlineShoppers are more connected than beforeEngaging in commerce experience anytime, anywhere, anyhowMerchants must transform their shopping experience to match changing shopping behaviorsBig consumer data is available for analysis1 in 8 EU5 Smartphone Owners Conducted a Retail Transaction on their Device in May ‘12(comScore, July 2012)70% of 100M+ mobile users use mobile devices to do searches within a shop (comScore, Dec 2011)Online grocery shopping basket values in Germany are 60% higher than in-store (Nielsen, September 2012)M-commerce revenues will grow to €19.2B in 2017 (Forrester, July 2012)47% of consumers research products online before buying (Forrester, April 2011)67% of people have used multiple devices sequentially to shop online (Google/Ipsos/Sterling, 2012)51% of people expect that by 2020 more physical stores will just be showrooms to select and order products (Capgemini, July 2012)51%of online shoppers are logged onto Facebook while on E-commerce sites (Sociable labs, 2011)78% of consumers now rely on their social networks when researching new products (IBM, 2011)35%U.S. consumers said they had “showroomed,” and then later chose to buy online specifically because of better prices (comScore, 2012)
Note:Click on any image in presentation mode to play the video “The Future of Shopping”http://www.youtube.com/watch?v=V7q1jx8mYi8
How Small Businesses Accept PayPal In-Store http://www.youtube.com/watch?v=CMByV-k9Oc4
In the US we recently launched PayPal payments in store at Home Depot. The customer can pay with a card, or enter the store empty handed and checks out by entering their mobile phone number and a PIN. A receipt is sent to your phone and stored in your PayPal account.Many other merchants in the US will soon join Home Depot in accepting PayPal in store. International rollout will take place within in 2013.
Note:Click on any image in presentation mode to play the video “Co-op enlists PayPal to help Australian university students beat the queues”https://www.youtube.com/watch?v=w2x7LxX0utMAbout: A custom-built ‘QR Wall’ has been installed on ten Co-op Bookshop windows, displaying the top textbook titles from courses available Students can simply use their smartphone to scan the QR-code for the textbook they want and then pay for it securely using PayPal. The specially created mobile website, developed by PayPal, provides instant access to over 160 popular textbooksNo long queues, no waiting, and no carrying books home for students as free postage is includedResult: After pilot at Macquarie University location, rolled out to ten other university locations across AustraliaAbout The University Cooperative Bookshop Limited:Australia’s most innovative Omni-channel bookshopFormed in 1958Australia’s third largest co-operative with over 1.6 million membersAustralia’s second largest bookshop - 850,000 titlesAustralia’s largest e-book aggregator and retailer – with over 200,000 e-books43 stores nation-wide and growing
In February, we made a big step in France moving PayPal offline! Through the GoMcDo pilot, you can pay for your McDonald’s meal with PayPal via an iPhone App (which has 3 million users). Having placed an order and paid with PayPal, you receive a QR Code. At the restaurant, you identify yourself on an EasyCheckIn kiosk and then can pick up your food in a priority line! PayPal is currently live on 30 sitesas part of the pilot (including the Champs Elysées!).
Note: Click on image in presentation mode to launch video “PayPal Shopping Walls In Singapore Subway Stations”https://www.youtube.com/watch?v=7rOQm3Y8_1QBackground on use caseSMRT and PayPal did a special Valentine’s Day promotion with eight merchants and 15 subway stations in Singapore where consumers can scan the QR codes of Valentine’s Day gifts at special prices – including flowers, chocolates, fashion totes, massages, shows and city tours displayed on billboards throughout the stations. Singaporean commuters can quickly and easily choose an exclusive deal by scanning a QR code on a billboard or poster using their smartphone, then pay with PayPal in as little as two clicks. Items can either be picked up in store or delivered.The merchants involved - Ban Choon Marketing, Charles & Keith, City Tours,EpiCentre, FarEastFlora, Phillip Wain, Resorts World Sentosa, and Showbiz.Far East Flora , for example, is a must-have for time-pressed lovers. Just browse the 1,000+ arrangements, plants and gifts available. Pick the appropriate gift, pay with PayPal, and your flowers and gifts will be delivered on the same day.Benefit to merchantThe QR code program helped merchants drive last-minute Valentine’s Day purchases with increased access to shoppers on Singapore subways.Benefit to consumerCommuters can purchase last-minute gifts quickly and easily, directly from the subway station.Success metrics First-in-the-world pilot in a key market for PayPalShowbiz, an event ticketing company that participated in the campaign, generated 85% of payment volume through QR codes as compared to online ticket sales via PayPal for the month of December; immense potential merchants to sell popular events through QR codes, easy for commuters to buy on the spot.
Consumers are empoweredBy all the social, local, mobile and digital applications available to them. They walk around with a “virtual store” in their pocketsConsumers are in charge and driving transformation. They are looking for the best quality products at the lowest price…the are looking for a safe, secure, convenient buying experience…and they DON’T CARE where they get it…online, in retail stores, or using mobile phones.However, retailers are very challenged in this new world, and are struggling to keep upLarge merchants need to provide completely a seamless shopping experience across the physical and online worlds. Consumers want to research products at store, purchase them online, and pick them up at stores. The costs and complexity involved in managing these processes is difficult for merchants and requires significant investment. Without doing this, physical stores become nothing more than expensive storefronts for consumersEnabling an end-to-end multichannel shopping experiences necessitates offering the simplest, most convenient, and versatile payment suite available. You need to be able to pay on every device, at any time, in every market around the globe