Find out where MPLS fits in today's IT environments and the best ways to use MPLS networking to increase productivity and efficiencies for your business.
iStrategy 2012, Melbourne: Customer relevance - the next frontier for competi...Jason Juma-Ross
The volume and complexity of digital data today often paralyses companies. With so much to be observed and so many insights to be generated, where should strategic marketers start? According to Jason Juma-Ross, Accenture's Australian Interactive lead, success lies not in generating the 'best' answer, but in getting to a better answer faster than your competitors. Here, he explains how customer relevance, delivered at scale and speed, is the next frontier for competitive advantage.
The document provides information about a recruitment company that specializes in placing telecommunications professionals. It details the company's areas of expertise, including experience recruiting for operators, network vendors, OSS/BSS vendors, and other telecom industry players. The recruitment company offers permanent and interim recruitment solutions globally with local offices in London, Dubai and Singapore.
Airtel Represented at The Mobile VAS SUMMIT 2009Paritosh Sharma
The document discusses enterprise value-added services (VAS) and mobile governance (mGovernance). It provides estimates that the total mobile VAS revenue in India for 2007-2008 was expected to be Rs. 6000 crore, with messaging making up 76% of revenues. The enterprise mobility market revenue for 2009-2010 was estimated to be Rs. 750 crore. Key drivers and restraints for the mobile VAS market over different time periods are outlined. Application areas for enterprise mobility in industries like financial services, healthcare, manufacturing, and transportation are highlighted. The value chain for VAS in India and typical revenue sharing trends between operators and VAS players are also summarized.
Managed services. preparing for market convergence (mswc 2011)raulzamorano
Raul Zamorano of Telefonica España S.A. presented at the 5th Managed Services World Congress in Berlin on challenges and opportunities for telecommunications operators in delivering managed services. The presentation covered: 1) the changing role of IT services and benefits of strategic outsourcing; 2) opportunities for differentiation through new digital businesses but challenges from rapid technology changes and demanding customers; 3) common business models for managed services and emphasis on clarity and customer satisfaction; 4) importance of trials, training, measurement and improvement for successful ongoing operations.
This document provides an introduction and overview of SAP and the IDES system. It discusses what an ERP system is and how SAP is the leading ERP software. It then describes the IDES system, which is a demo version of SAP that includes sample company data to allow users to learn the software. The document outlines the business structure and organizational levels within IDES, as well as the industries and processes it covers.
Final indocorp group brochure small sizeSrikant Gupta
Indocorp provides a wide range of services including skill development, technology transfer, consultancy, and turnkey project execution focused on sectors like industrial development, power, renewable energy, agriculture, fisheries, waste management, transportation and more. It has completed projects in countries across Africa related to skill institutes, tractor assembly, revenue collection, fishing industry modernization and other areas. Indocorp has the expertise to undertake projects involving industrial parks, solar power, block farming, ports and natural resource management.
Perspectives on the Managed Print Services MarketCompTIA
This document discusses perspectives on managed print services. It provides data on the print landscape showing declining printer shipments but flat revenues as businesses shift to multifunction printers and wireless options. Most customers are satisfied with print capabilities but see room for improvement. The managed print services market is projected to see solid growth. The document also examines customer understanding and consideration of MPS, what drives MPS demand, and how businesses currently maintain printers. It provides data on common elements of MPS prospect engagements and the needs of firms looking to start an MPS practice. Finally, it discusses document management practices and ways organizations reduce paper consumption.
Total Network Solutions (TNS) provides a fully integrated network and infrastructure monitoring and management service. TNS offers monitoring of networks, infrastructure, applications and security to help optimize customer processes, reduce costs, and enable business transformation. The service includes planning, design, implementation, maintenance and around-the-clock support for customers' networks.
iStrategy 2012, Melbourne: Customer relevance - the next frontier for competi...Jason Juma-Ross
The volume and complexity of digital data today often paralyses companies. With so much to be observed and so many insights to be generated, where should strategic marketers start? According to Jason Juma-Ross, Accenture's Australian Interactive lead, success lies not in generating the 'best' answer, but in getting to a better answer faster than your competitors. Here, he explains how customer relevance, delivered at scale and speed, is the next frontier for competitive advantage.
The document provides information about a recruitment company that specializes in placing telecommunications professionals. It details the company's areas of expertise, including experience recruiting for operators, network vendors, OSS/BSS vendors, and other telecom industry players. The recruitment company offers permanent and interim recruitment solutions globally with local offices in London, Dubai and Singapore.
Airtel Represented at The Mobile VAS SUMMIT 2009Paritosh Sharma
The document discusses enterprise value-added services (VAS) and mobile governance (mGovernance). It provides estimates that the total mobile VAS revenue in India for 2007-2008 was expected to be Rs. 6000 crore, with messaging making up 76% of revenues. The enterprise mobility market revenue for 2009-2010 was estimated to be Rs. 750 crore. Key drivers and restraints for the mobile VAS market over different time periods are outlined. Application areas for enterprise mobility in industries like financial services, healthcare, manufacturing, and transportation are highlighted. The value chain for VAS in India and typical revenue sharing trends between operators and VAS players are also summarized.
Managed services. preparing for market convergence (mswc 2011)raulzamorano
Raul Zamorano of Telefonica España S.A. presented at the 5th Managed Services World Congress in Berlin on challenges and opportunities for telecommunications operators in delivering managed services. The presentation covered: 1) the changing role of IT services and benefits of strategic outsourcing; 2) opportunities for differentiation through new digital businesses but challenges from rapid technology changes and demanding customers; 3) common business models for managed services and emphasis on clarity and customer satisfaction; 4) importance of trials, training, measurement and improvement for successful ongoing operations.
This document provides an introduction and overview of SAP and the IDES system. It discusses what an ERP system is and how SAP is the leading ERP software. It then describes the IDES system, which is a demo version of SAP that includes sample company data to allow users to learn the software. The document outlines the business structure and organizational levels within IDES, as well as the industries and processes it covers.
Final indocorp group brochure small sizeSrikant Gupta
Indocorp provides a wide range of services including skill development, technology transfer, consultancy, and turnkey project execution focused on sectors like industrial development, power, renewable energy, agriculture, fisheries, waste management, transportation and more. It has completed projects in countries across Africa related to skill institutes, tractor assembly, revenue collection, fishing industry modernization and other areas. Indocorp has the expertise to undertake projects involving industrial parks, solar power, block farming, ports and natural resource management.
Perspectives on the Managed Print Services MarketCompTIA
This document discusses perspectives on managed print services. It provides data on the print landscape showing declining printer shipments but flat revenues as businesses shift to multifunction printers and wireless options. Most customers are satisfied with print capabilities but see room for improvement. The managed print services market is projected to see solid growth. The document also examines customer understanding and consideration of MPS, what drives MPS demand, and how businesses currently maintain printers. It provides data on common elements of MPS prospect engagements and the needs of firms looking to start an MPS practice. Finally, it discusses document management practices and ways organizations reduce paper consumption.
Total Network Solutions (TNS) provides a fully integrated network and infrastructure monitoring and management service. TNS offers monitoring of networks, infrastructure, applications and security to help optimize customer processes, reduce costs, and enable business transformation. The service includes planning, design, implementation, maintenance and around-the-clock support for customers' networks.
Communication Collaboration Mobility Presentation Stn 2 24 11mcini
The document introduces members of the Signature Group and discusses their areas of expertise including managed IT services, business consulting, and systems integration. It then introduces the Signature Technology Network (STN) as a membership group for senior IT executives to share best practices, learn from peers, and access independent experts. The document discusses how communication and collaboration needs have changed in recent years with increased mobility and use of video. It highlights trends around video traffic growth and the future of the workplace being more collaborative and experience-driven.
Pinnacle TeleServices Private Limited is a leading mobile messaging operator and value added services provider in India established in 2008. It provides end-to-end communication solutions including SMS, voice, mobile applications, social media, and radio frequency identification. Pinnacle has expanded to 6 branches across India with a team of over 300 professionals. The company's core offerings include bulk SMS, intelligent IVRS, mobile applications, social media management, and integrated marketing campaigns. Pinnacle works with clients in various industries such as media, education, FMCG, real estate, government, healthcare, BFSI, telecom, logistics, and automobiles.
Jayanth K - Telecom Industry ExperienceJayanth Kolla
This document provides a profile summary of Jayanth K's experience in the telecom industry. Over seven years, he has worked in strategy consulting, product marketing, and technology roles with management consultancies, mobile handset makers, and telecom service providers. He has expertise in business strategy, product management, mobile technologies, and an in-depth understanding of the Indian telecom market through experience during different business cycles. Jayanth has experience launching numerous GSM and CDMA devices and deploying core network elements. His diverse experience across the telecom value chain has provided him with strategic insights and technical knowledge of the industry.
Strategies For Survival in Telecom\'s Perfect Stormryanhendricks
This document discusses strategies for telecom businesses to transform themselves in the face of a "perfect storm" of business, technology, and market pressures. It recommends moving from a quantity focus to a quality focus centered around customer relationships, cultivation rather than just acquisition, and understanding customer needs. Advanced segmentation techniques can generate higher response rates and revenue by leveraging customer insights and behavior. Immediate next steps proposed include product usage studies, customer lifetime value models, and macro-level behavioral segmentation.
This document provides an overview and agenda for a presentation on the Russian broadband market. It includes sections on global broadband trends, the Russian ICT market situation, fixed and wireless networks in Russia, and the top 10 things to do in the Russian broadband sector. Slides cover topics like broadband forecasts, infrastructure, bandwidth, satellite services, and market projections. The presentation aims to analyze opportunities in the growing Russian broadband industry.
The document summarizes an STKI Summit 2010 presentation on Israeli infrastructure services markets. It discusses trends in networking, including datacenter convergence and complexity. It provides market sizing and analysis for local area networking, application delivery controllers, and WAN optimization. It also covers trends in voice over IP telephony and unified communications. Key themes discussed include the growing complexity of infrastructure and how business needs are driving technological changes.
IP Office is a communications system from Avaya designed for small to medium sized businesses. It unifies communications across devices and locations. IP Office adapts to business needs and budgets while providing individual productivity tools. It aims to help businesses use communications to grow sales and lower costs, making Avaya a leader in business communications.
The document discusses Avaya's data networking solutions and provides information about its products and capabilities. It summarizes that Avaya offers reliable, scalable, and efficient networking solutions to address businesses' needs around always-on availability, cost management, and adapting to data growth. It highlights several of Avaya's switch and routing platforms and how they deliver benefits like reduced complexity, energy efficiency, and investment protection.
Zws webinar september 2012 operational excellence series v14Zero Wait-State
This document provides an agenda and overview for an operational excellence webinar. The webinar will discuss the three main business disciplines involved in operational excellence - ERP, CRM, and PLM. It will also discuss how implementing PLM can help companies achieve operational excellence even as small startups, using medical device company ProNova Solutions as an example. The webinar will include a demonstration of how Agile PLM can help manage product data and integrate with ERP systems.
This document discusses how businesses are moving away from traditional in-house models to more virtual and flexible models. It notes that:
1) Business processes are "atomizing" and disaggregating functions, allowing outcomes to be achieved at lower costs and with more flexibility.
2) Technology is accelerating consumer expectations and reinventing how work gets done, but contact centers have not changed to keep up.
3) Disruptive business models that leverage transformative technology are achieving strong results by focusing on the customer experience through convenience, quality, and low prices.
The document discusses the importance of small businesses to the U.S. economy and wireless carriers. It notes that there are over 30 million small businesses in the U.S. that employ over half of American workers. Wireless technology has become crucial for small businesses to operate efficiently. The document outlines a plan for a wireless carrier to target small businesses by focusing on value through pricing and device options, network coverage and reliability, and community engagement.
The document discusses the importance of small businesses to the U.S. economy and wireless carriers. It notes that there are over 30 million small businesses in the U.S. that employ over half of American workers. Wireless technology has become crucial for small businesses to operate efficiently. The document outlines a plan for a wireless carrier to target small businesses by focusing on value through pricing and device options, network coverage and reliability, and community engagement.
The document discusses two important dimensions for mobile broadband services:
1) The level of integration of a "factory" or operations, ranging from high to low integration.
2) The level of customer centricity of an organization and its product portfolio, ranging from high to low centricity.
These two dimensions can be used to categorize approaches to transformation in the industry as front runners with high integration and centricity, selective transformers, or integration skeptics with low levels of both.
- Chartered Semiconductor reported quarterly financial results and provided an investor update on business strategies and targets.
- The company aims to focus on growth and profitability by leveraging technology gains, partnering with IBM, and optimizing costs. Key targets include higher growth, enhanced margins, lower breakeven utilization, and self-funding capital expenditures.
- For the second quarter of 2009, Chartered estimates revenue of $487 million including its share of a joint venture, and a net loss of $24.4 million, with cash flow from operations of negative $59 million.
Mobile devices are becoming increasingly important for both consumers and businesses. While consumers are rapidly adopting smartphones, many businesses have yet to fully mobilize their strategies and services. In 2013, mobile internet usage is expected to surpass desktop usage. There will be continued rapid growth in smartphones and tablets. Apps are also gaining prominence over mobile web browsing. For businesses, developing a strong mobile strategy through responsive websites, apps, mobile advertising and mobile customer relationship management will be crucial for engaging customers in the mobile era.
The document discusses key aspects of a proposed push-to-talk service, version 1.0. It provides an overview of push-to-talk functionality, describing it as an "always on" one-to-one and one-to-many voice communication service initiated with a single button press. It then covers technical implementation using GPRS networks, potential features and limitations, and benchmark pricing consisting of a subscription fee and additional airtime charges.
Callvine is launching an instant group calling and texting service for iPhone in July 2010. It will allow free 10 minute calls and offer pay-as-you-go and subscription options. The service aims to become the standard for mobile conferencing as the smartphone market grows. Callvine has an experienced team from companies like eFax and is backed by venture capital funding.
Siemens: The Evolution of Corporate CommunicationsEntel
The document discusses the evolution of corporate communications from traditional telephony systems to unified communications solutions. It describes Siemens Enterprise Communications as a leading provider of unified communications software, networks, devices, and services. The document outlines the benefits of Siemens' hosted unified communications solution, including reduced costs, scalability, flexibility, and advanced applications like video conferencing and mobility. Customer case studies demonstrate cost savings and improved collaboration achieved through Siemens' OpenScape unified communications platform.
This document summarizes a webinar about moving applications to the cloud. It discusses the results of a survey of 190 organizations regarding their cloud application adoption. The survey found that email, file sharing, CRM and accounting applications were most commonly moved to the cloud. The primary drivers for cloud adoption were improved mobility, flexibility of the modern workplace, and improved end-user efficiency. However, security concerns and outdated manual provisioning processes were still significant barriers preventing further cloud application adoption. The webinar provided recommendations for automating provisioning and implementing single sign-on to help organizations better navigate the transition to cloud applications.
iStrategy Melbourne - Customer Relevance: The Next Frontier for Competitive A...iStrategy
The volume and complexity of digital data today often paralyses companies. With so much to be observed and so many insights to be generated, where should strategic marketers start? According to Jason Juma-Ross, Accenture's Australian Interactive lead, success lies not in generating the 'best' answer, but in getting to a better answer faster than your competitors. Here, he explains how customer relevance, delivered at scale and speed, is the next frontier for competitive advantage.
Communication Collaboration Mobility Presentation Stn 2 24 11mcini
The document introduces members of the Signature Group and discusses their areas of expertise including managed IT services, business consulting, and systems integration. It then introduces the Signature Technology Network (STN) as a membership group for senior IT executives to share best practices, learn from peers, and access independent experts. The document discusses how communication and collaboration needs have changed in recent years with increased mobility and use of video. It highlights trends around video traffic growth and the future of the workplace being more collaborative and experience-driven.
Pinnacle TeleServices Private Limited is a leading mobile messaging operator and value added services provider in India established in 2008. It provides end-to-end communication solutions including SMS, voice, mobile applications, social media, and radio frequency identification. Pinnacle has expanded to 6 branches across India with a team of over 300 professionals. The company's core offerings include bulk SMS, intelligent IVRS, mobile applications, social media management, and integrated marketing campaigns. Pinnacle works with clients in various industries such as media, education, FMCG, real estate, government, healthcare, BFSI, telecom, logistics, and automobiles.
Jayanth K - Telecom Industry ExperienceJayanth Kolla
This document provides a profile summary of Jayanth K's experience in the telecom industry. Over seven years, he has worked in strategy consulting, product marketing, and technology roles with management consultancies, mobile handset makers, and telecom service providers. He has expertise in business strategy, product management, mobile technologies, and an in-depth understanding of the Indian telecom market through experience during different business cycles. Jayanth has experience launching numerous GSM and CDMA devices and deploying core network elements. His diverse experience across the telecom value chain has provided him with strategic insights and technical knowledge of the industry.
Strategies For Survival in Telecom\'s Perfect Stormryanhendricks
This document discusses strategies for telecom businesses to transform themselves in the face of a "perfect storm" of business, technology, and market pressures. It recommends moving from a quantity focus to a quality focus centered around customer relationships, cultivation rather than just acquisition, and understanding customer needs. Advanced segmentation techniques can generate higher response rates and revenue by leveraging customer insights and behavior. Immediate next steps proposed include product usage studies, customer lifetime value models, and macro-level behavioral segmentation.
This document provides an overview and agenda for a presentation on the Russian broadband market. It includes sections on global broadband trends, the Russian ICT market situation, fixed and wireless networks in Russia, and the top 10 things to do in the Russian broadband sector. Slides cover topics like broadband forecasts, infrastructure, bandwidth, satellite services, and market projections. The presentation aims to analyze opportunities in the growing Russian broadband industry.
The document summarizes an STKI Summit 2010 presentation on Israeli infrastructure services markets. It discusses trends in networking, including datacenter convergence and complexity. It provides market sizing and analysis for local area networking, application delivery controllers, and WAN optimization. It also covers trends in voice over IP telephony and unified communications. Key themes discussed include the growing complexity of infrastructure and how business needs are driving technological changes.
IP Office is a communications system from Avaya designed for small to medium sized businesses. It unifies communications across devices and locations. IP Office adapts to business needs and budgets while providing individual productivity tools. It aims to help businesses use communications to grow sales and lower costs, making Avaya a leader in business communications.
The document discusses Avaya's data networking solutions and provides information about its products and capabilities. It summarizes that Avaya offers reliable, scalable, and efficient networking solutions to address businesses' needs around always-on availability, cost management, and adapting to data growth. It highlights several of Avaya's switch and routing platforms and how they deliver benefits like reduced complexity, energy efficiency, and investment protection.
Zws webinar september 2012 operational excellence series v14Zero Wait-State
This document provides an agenda and overview for an operational excellence webinar. The webinar will discuss the three main business disciplines involved in operational excellence - ERP, CRM, and PLM. It will also discuss how implementing PLM can help companies achieve operational excellence even as small startups, using medical device company ProNova Solutions as an example. The webinar will include a demonstration of how Agile PLM can help manage product data and integrate with ERP systems.
This document discusses how businesses are moving away from traditional in-house models to more virtual and flexible models. It notes that:
1) Business processes are "atomizing" and disaggregating functions, allowing outcomes to be achieved at lower costs and with more flexibility.
2) Technology is accelerating consumer expectations and reinventing how work gets done, but contact centers have not changed to keep up.
3) Disruptive business models that leverage transformative technology are achieving strong results by focusing on the customer experience through convenience, quality, and low prices.
The document discusses the importance of small businesses to the U.S. economy and wireless carriers. It notes that there are over 30 million small businesses in the U.S. that employ over half of American workers. Wireless technology has become crucial for small businesses to operate efficiently. The document outlines a plan for a wireless carrier to target small businesses by focusing on value through pricing and device options, network coverage and reliability, and community engagement.
The document discusses the importance of small businesses to the U.S. economy and wireless carriers. It notes that there are over 30 million small businesses in the U.S. that employ over half of American workers. Wireless technology has become crucial for small businesses to operate efficiently. The document outlines a plan for a wireless carrier to target small businesses by focusing on value through pricing and device options, network coverage and reliability, and community engagement.
The document discusses two important dimensions for mobile broadband services:
1) The level of integration of a "factory" or operations, ranging from high to low integration.
2) The level of customer centricity of an organization and its product portfolio, ranging from high to low centricity.
These two dimensions can be used to categorize approaches to transformation in the industry as front runners with high integration and centricity, selective transformers, or integration skeptics with low levels of both.
- Chartered Semiconductor reported quarterly financial results and provided an investor update on business strategies and targets.
- The company aims to focus on growth and profitability by leveraging technology gains, partnering with IBM, and optimizing costs. Key targets include higher growth, enhanced margins, lower breakeven utilization, and self-funding capital expenditures.
- For the second quarter of 2009, Chartered estimates revenue of $487 million including its share of a joint venture, and a net loss of $24.4 million, with cash flow from operations of negative $59 million.
Mobile devices are becoming increasingly important for both consumers and businesses. While consumers are rapidly adopting smartphones, many businesses have yet to fully mobilize their strategies and services. In 2013, mobile internet usage is expected to surpass desktop usage. There will be continued rapid growth in smartphones and tablets. Apps are also gaining prominence over mobile web browsing. For businesses, developing a strong mobile strategy through responsive websites, apps, mobile advertising and mobile customer relationship management will be crucial for engaging customers in the mobile era.
The document discusses key aspects of a proposed push-to-talk service, version 1.0. It provides an overview of push-to-talk functionality, describing it as an "always on" one-to-one and one-to-many voice communication service initiated with a single button press. It then covers technical implementation using GPRS networks, potential features and limitations, and benchmark pricing consisting of a subscription fee and additional airtime charges.
Callvine is launching an instant group calling and texting service for iPhone in July 2010. It will allow free 10 minute calls and offer pay-as-you-go and subscription options. The service aims to become the standard for mobile conferencing as the smartphone market grows. Callvine has an experienced team from companies like eFax and is backed by venture capital funding.
Siemens: The Evolution of Corporate CommunicationsEntel
The document discusses the evolution of corporate communications from traditional telephony systems to unified communications solutions. It describes Siemens Enterprise Communications as a leading provider of unified communications software, networks, devices, and services. The document outlines the benefits of Siemens' hosted unified communications solution, including reduced costs, scalability, flexibility, and advanced applications like video conferencing and mobility. Customer case studies demonstrate cost savings and improved collaboration achieved through Siemens' OpenScape unified communications platform.
This document summarizes a webinar about moving applications to the cloud. It discusses the results of a survey of 190 organizations regarding their cloud application adoption. The survey found that email, file sharing, CRM and accounting applications were most commonly moved to the cloud. The primary drivers for cloud adoption were improved mobility, flexibility of the modern workplace, and improved end-user efficiency. However, security concerns and outdated manual provisioning processes were still significant barriers preventing further cloud application adoption. The webinar provided recommendations for automating provisioning and implementing single sign-on to help organizations better navigate the transition to cloud applications.
iStrategy Melbourne - Customer Relevance: The Next Frontier for Competitive A...iStrategy
The volume and complexity of digital data today often paralyses companies. With so much to be observed and so many insights to be generated, where should strategic marketers start? According to Jason Juma-Ross, Accenture's Australian Interactive lead, success lies not in generating the 'best' answer, but in getting to a better answer faster than your competitors. Here, he explains how customer relevance, delivered at scale and speed, is the next frontier for competitive advantage.
Gaining competitive edge with superior application performanceCompuware ASEAN
This document discusses the challenges of traditional application performance monitoring (APM) tools and introduces a new generation of APM that is driven by end-user experience. It outlines four trends driving complexity in applications across edge, cloud, and data centers. It also describes five pillars of the new APM approach: 24/7 transaction monitoring, performance analytics, end-user perspective, lifecycle by design, and rapid time to value. Finally, it shares some real-life customer stories and highlights key industries and companies that use Compuware's APM solutions.
This document provides an overview of the cloud computing landscape and trends. It discusses how the cloud offers cost savings over traditional on-premise software through lower upfront license fees, support/upgrade costs, and IT infrastructure expenses. It also notes the cloud's benefits of on-demand access, scalability, and pay-as-you-go billing. The document then examines the characteristics of software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS) cloud models and various cloud delivery approaches including private, public and hybrid clouds. In conclusion, it predicts that hybrid cloud solutions combining on-premise and external cloud resources will become more common in the coming
SAP presented on its mobility strategy and portfolio. Key points include:
1) SAP aims to innovate, accelerate, and simplify mobility through its mobile strategy and Sybase Unwired Platform.
2) SAP is ranked #1 in mobile and #3 in most influential companies in mobility.
3) SAP's mobility solutions provide benefits like increased productivity, responsiveness, and customer satisfaction.
4) SAP's mobility platform supports all common devices and both SAP and partner-built applications.
The document discusses threats and risks associated with cloud computing. It begins by defining cloud computing as a pay-as-you-go model for using applications, platforms, and infrastructure. It then outlines some key cloud security problems including lack of transparency from providers, data leakage and loss, insecure cloud software, and account hijacking. Finally, it provides 10 questions organizations should ask cloud providers to evaluate security, such as how identity and access is managed, where data will be located, and what security certifications the provider has.
Do you know how the cloud is
impacting your IT group today?
Regardless of how much or how little you are using the cloud today, it's having an impact on how your users consume IT and your view your services. Emerging trends in the IT and cloud industry will have profound impacts on how you deliver IT services to your users in 2013.
This presentations covers:
- How to take advantage of shifting IT delivery models
- Detailed real-world examples of organizations like your shifting IT from a cost center to an internal service provider
- How metering IT resource consumption gives you the foundation to massively improve your IT efficiency
- How you can make better decisions about where and how IT workloads are deployed
Investor Economics - "How should banks develop business with post-secondary s...Ryan Kam
The document discusses strategies for banks to acquire and retain post-secondary student customers. It recommends developing e-wallet/peer-to-peer payment solutions and remote check deposit features for smartphones to capitalize on the growing market. These solutions appeal to students' technology usage and address low disposable income and time constraints. Risks like slow adoption or technical issues can be mitigated with competitive analysis, customer research, and quality assurance testing.
Cloud Computing, Business Models, Geilo April 2009Francis D'Silva
The document discusses cloud computing and business models for cloud services. It provides context for cloud computing and highlights some Norwegian businesses offering cloud services, including confirmIT, Fronter, and Mamut. The document discusses opportunities and challenges for cloud computing, including considerations around multi-tenancy, behavioral changes, integration, and governance.
Arrow ECS/IBM Partner Jam – MobileFirst – A BP’s Perspective - David Peacock...Arrow ECS UK
This document discusses an IT consultancy company that specializes in mobile enterprise solutions using IBM technologies. It has over 70 employees including 40 certified consultants based in the UK. The company is building out its mobile application development capabilities using IBM Worklight and other tools. It is also focusing on user experience design and mobile service desk support. The document provides an overview of IBM's mobile enterprise portfolio and the company's strategy to develop solutions across industries using IBM technologies.
Gartner, Forrester, and other analysts predict strong growth in cloud computing adoption over the next few years. Currently, 58% of CIOs say cloud computing will cause a radical IT shift and 47% are already using or researching it. While cloud adoption is accelerating, many established software companies still need to make the transition to the new SaaS and cloud business models which require changes to their revenue structure, marketing, sales, and operations. A survey of Belgian ISVs found that while over 50% expect growing SaaS demand, less than 10% currently host applications and only 33% understand cloud computing, indicating an opportunity for service providers to help ISVs make the transition.
This document summarizes an annual conference for banking leadership called the ASEAN Banker Forum 2012 which will take place over two days in December. The forum will include keynote speeches, sessions on various banking topics, an exposition of banking technologies and services, and networking opportunities. Attendees will include C-level executives, managers, and staff from commercial banks, state banks, financial services, e-commerce, IT, and other industries. The goal is to discuss innovative solutions for banking operations and governance, understand trends, share
This document summarizes an annual conference for banking leadership called the ASEAN Banker Forum 2012 which will take place over two days in December. The forum will include keynote speeches, sessions on various banking topics, an exposition of banking technologies and services, and networking opportunities. Attendees will include C-level executives, managers, and staff from commercial banks, state banks, financial services, e-commerce, IT, and other industries. The goal is to discuss innovative solutions for banking operations and governance, understand trends, share
The document discusses Cisco's applications strategy and opportunities for developers. It highlights trends in video usage, cloud adoption, and mobile workforces. Cisco aims to support developers through its developer program, which provides SDKs, APIs, documentation, training, and a marketplace. Developers can also use Cisco AppHQ to securely deploy and manage apps for enterprises.
This document discusses opportunities for ISVs, SIs and VARs in the SaaS market in Asia Pacific. It provides an overview of the SaaS model and market drivers in the region. Key points include:
- The SaaS market in Asia Pacific is growing rapidly and is expected to outpace on-premise software growth. CRM and collaboration applications currently lead the market.
- Adoption is driven by ease of use, lower costs, quick deployment and ability to add business value. Traditional vendors are struggling to transition to the SaaS model.
- Salesforce is currently the leading vendor in Asia Pacific with a market share over 20%. The competitive landscape also includes Oracle,
How Mature is Your Data Protection? 3 Steps to Effective Data Security.Lumension
This document discusses the results of a survey on data protection maturity. The survey looked at administrative controls, technical controls, and organizational motivation. It found that while most organizations have some policies, enforcement of policies through technical controls is still developing. For example, many have employee agreements on confidentiality but fewer technically enforce controls like encryption. The presentation introduces a model of data protection maturity with levels from ad hoc to optimal practices. It aims to help organizations understand their current state and improve processes.
This document introduces the Real-Time Cloud, a cloud computing platform tailored for the software industry. It highlights challenges software companies face around sales, customers, and competition. The cloud delivers lower total cost of ownership through no upfront license fees, lower implementation costs, free upgrades, and predictable expenses. Customers can succeed immediately in the cloud with rapid implementations and fast business results like increased sales and improved customer satisfaction. The Real-Time Cloud provides cloud solutions for software companies' executive teams, R&D, marketing, sales, service, professional services, and more.
Avnet, Inc. 2010 Analyst Day & 50th Anniversary Celebration: Dec 15, 2010
Presenters included: Roy Vallee, chairman and chief executive officer; Rick Hamada, president and chief operating officer; Ray Sadowski, senior vice president and chief financial officer; Harley Feldberg, president, Electronics Marketing; and Phil Gallagher, president, Technology Solutions.
Following the analyst day event, Avnet commemorated its 50th anniversary on the New York Stock Exchange by ringing the closing bell.
Similar to Windstream Webinar: Making Your Business More Productive With MPLS Networking (Yankee Group) (20)
The document discusses 10 common misconceptions about VoIP. It begins by providing background on the changing business environment and technology trends enabling new ways of working. It then outlines the status of VoIP adoption and barriers to adoption. The main part of the document addresses the top 10 misconceptions about VoIP, providing the myths and realities for each. It concludes by emphasizing that VoIP is a mature and reliable technology that can transform collaboration and mobility when properly implemented.
Windstream Webinar: The Latest Trends in Virtualization: Is the cloud right f...Windstream Enterprise
The document discusses whether the cloud is right for a business. It provides an overview of a leading cloud computing and managed hosting provider. It then discusses how the journey to the cloud starts with virtualization and how characteristics of the cloud include being dynamic, service-centric, self-service, elastic, and consumption-based billing. The document outlines different types of public cloud offerings including low-cost infrastructure as a service (IaaS), platform as a service (PaaS)/software as a service (SaaS), and managed services. It also discusses common barriers to cloud adoption such as security, visibility, and control. The document emphasizes that security, integration, reliability, and standards are key issues for public clouds and that
Steve Carlson, IT Operations Manager for Windstream Hosted Solutions, discusses strategies for maximizing an IT budget. He covers assessing internal environments to determine what can be outsourced, considering building infrastructure vs outsourcing to colocation facilities, strategies for reducing storage costs including data deduplication, and developing a purchasing strategy to negotiate better pricing. The presentation provides best practices for focusing IT spending on core business needs while reducing costs through strategic outsourcing and optimization.
This document discusses the evolution of data centers and cloud computing. It notes that the workforce is increasingly mobile, the nature of work is transforming to be more collaborative both within and outside organizations, and budgets are under pressure. It discusses how colocation services and cloud computing address these trends by providing scalable, on-demand infrastructure and applications at lower costs. The basic building blocks of cloud services are software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS). Enterprises see potential benefits but also have concerns that need to be addressed for cloud adoption.
Fortinet and Windstream presented on debunking common network security myths. They discussed that having only a firewall is not enough protection today given blended attacks. Blocking applications alone is also insufficient; layered protection is needed. Consolidated security solutions are better than stand-alone products due to improved performance, protection and reduced complexity. Staying on top of threats is possible through real-time updates from hundreds of thousands of sensors. Even small businesses are targets, not just large enterprises. Windstream offers a managed network security solution beyond just desktop protection to defend an entire network environment.
Windstream Webinar: “Data Centers: Outsource or Own?” with Forrester ResearchWindstream Enterprise
Windstream and Forrester Research analyst Rachel Dines will look at the economics of data centers and how you can maximize IT dollars by outsourcing your data center facilities.
This document summarizes Windstream's position on security compliance with various standards. It discusses the top five industry compliance standards, including PCI DSS, government mandated privacy acts, HIPAA, GLBA, and SOX. It outlines Windstream's strategy to help customers meet compliance standards through security consultation services and best practices. It also discusses emerging trends Windstream is focused on, such as social media usage, network enclaving, and mobile device security.
White Paper: Windstream Leveraging Funding for EHR While Meeting HIPAA Requir...Windstream Enterprise
This document summarizes the key requirements and challenges for healthcare organizations adopting Electronic Health Records (EHR) systems. It outlines the HIPAA requirements to have EHR systems implemented by 2015 to receive Medicare/Medicaid funding. It also discusses the American Recovery and Reinvestment Act that provides billions in funding incentives for early EHR adoption. However, many organizations struggle with the costs and resources required for EHR implementation. The document proposes Windstream's solutions such as Equipment for Services and Software for Services programs that help subsidize EHR costs while ensuring HIPAA security standards are met through network modernization and security products.
The document describes Windstream Hosted Solutions, a cloud computing service that provides scalable IT infrastructure and resources to customers on demand. It offers public, private and hybrid cloud options built on industry-leading technologies. Customers can access production-level servers, storage, networking and security without the large upfront capital costs of owning their own infrastructure. This allows customers to rapidly deploy capacity as needed and reshape their IT environment flexibly.
Our customers are under increasing pressure to adhere to numerous security compliance standards and design networks that address the best practices
associated with these standards. As any healthcare provider can tell you, the content of the standards themselves can be daunting to understand and apply,
which has driven organizations to look outside for assistance.
By 2015, all healthcare organizations must deploy comprehensive Electronic Health Records (EHR) to be in compliance with the Health Insurance Portability and Accountability Act (HIPAA) enacted by the U.S. Congress more than a decade ago in an effort
to reform healthcare. Title II of HIPAA requires healthcare organizations to standardize the interchange of electronic data for specified administrative and financial transactions in order to protect the security and confidentiality of electronic health information.
Meeting these standards is an uphill battle for most healthcare organizations. Transferring documents to an electronic format is a long and expensive process.
While larger enterprises such as hospitals and health systems are leading the switch to EHR, only 13 percent of physicians have implemented EHR systems in their practices.
This document discusses the threats of malware to network security and argues that firewalls alone are not enough protection. It introduces intrusion detection and protection systems (IDPS) as the newest line of defense that can identify and prevent malware intrusion by examining network infrastructure. An IDPS solution scans for known threats, searches for anomalies, and actively blocks malware while allowing normal data. The document claims Windstream's IDPS requires no additional equipment, is cost-effective, and outperforms other products by minimizing risk.
This white paper discusses the most common VPN technologies and highlights hidden costs, which should
be considered when deploying a VPN. Network meshing and the addition of subsequent nodes are automatic functions of “connection-less” technology, including MPLS and IPSec. However, Frame Relay, a “connection oriented” technology, requires separate “permanent” virtual circuits to be
manually programmed, in order for each node to be meshed.
CHRISTUS St. Michael Health System is located on a 128-acre campus along I-30 in Texarkana, Texas
and serves residents of Arkansas, Texas, Louisiana and Oklahoma. The hospital is one of the premiere
medical facilities in the region and relies on its communication services to keep its business running.
CHRISTUS St. Michael offers a full scope of expansive health care services including heart care,
surgical, cancer care, women’s and children’s services, including a level III Neonatal Intensive Care
Unit, and 24-hour emergency services. The CHRISTUS St. Michael hospital in Texarkana was opened in 1916 and relocated to the current campus in 1994. The hospital’s phone system was originally
installed by GTE, and then taken over by VALOR Telecom (which became Windstream in 2006).
Capitol Broadcasting Company Inc. (www.cbc-raleigh.com)(CBC), is a diversified communications company that owns and/or operates a myriad of divergent holdings across North Carolina including
WRAL-TV, WRAL.com Local Techwire, WRAL-FM, WRAL-HD2, the North Carolina News Network, Wolfpack Sports Marketing, WRAZ-TV in Raleigh, NC, and The Durham Bulls in Durham, NC. CBC’s legacy of hard work, creativity, and a commitment to their audiences, their clients, and their employees has made them a successful broadcasting company and industry leader in the communications field.
Taking AI to the Next Level in Manufacturing.pdfssuserfac0301
Read Taking AI to the Next Level in Manufacturing to gain insights on AI adoption in the manufacturing industry, such as:
1. How quickly AI is being implemented in manufacturing.
2. Which barriers stand in the way of AI adoption.
3. How data quality and governance form the backbone of AI.
4. Organizational processes and structures that may inhibit effective AI adoption.
6. Ideas and approaches to help build your organization's AI strategy.
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?Speck&Tech
ABSTRACT: A prima vista, un mattoncino Lego e la backdoor XZ potrebbero avere in comune il fatto di essere entrambi blocchi di costruzione, o dipendenze di progetti creativi e software. La realtà è che un mattoncino Lego e il caso della backdoor XZ hanno molto di più di tutto ciò in comune.
Partecipate alla presentazione per immergervi in una storia di interoperabilità, standard e formati aperti, per poi discutere del ruolo importante che i contributori hanno in una comunità open source sostenibile.
BIO: Sostenitrice del software libero e dei formati standard e aperti. È stata un membro attivo dei progetti Fedora e openSUSE e ha co-fondato l'Associazione LibreItalia dove è stata coinvolta in diversi eventi, migrazioni e formazione relativi a LibreOffice. In precedenza ha lavorato a migrazioni e corsi di formazione su LibreOffice per diverse amministrazioni pubbliche e privati. Da gennaio 2020 lavora in SUSE come Software Release Engineer per Uyuni e SUSE Manager e quando non segue la sua passione per i computer e per Geeko coltiva la sua curiosità per l'astronomia (da cui deriva il suo nickname deneb_alpha).
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
Your One-Stop Shop for Python Success: Top 10 US Python Development Providersakankshawande
Simplify your search for a reliable Python development partner! This list presents the top 10 trusted US providers offering comprehensive Python development services, ensuring your project's success from conception to completion.
Project Management Semester Long Project - Acuityjpupo2018
Acuity is an innovative learning app designed to transform the way you engage with knowledge. Powered by AI technology, Acuity takes complex topics and distills them into concise, interactive summaries that are easy to read & understand. Whether you're exploring the depths of quantum mechanics or seeking insight into historical events, Acuity provides the key information you need without the burden of lengthy texts.
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
Digital Marketing Trends in 2024 | Guide for Staying AheadWask
https://www.wask.co/ebooks/digital-marketing-trends-in-2024
Feeling lost in the digital marketing whirlwind of 2024? Technology is changing, consumer habits are evolving, and staying ahead of the curve feels like a never-ending pursuit. This e-book is your compass. Dive into actionable insights to handle the complexities of modern marketing. From hyper-personalization to the power of user-generated content, learn how to build long-term relationships with your audience and unlock the secrets to success in the ever-shifting digital landscape.
5th LF Energy Power Grid Model Meet-up SlidesDanBrown980551
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
How to Interpret Trends in the Kalyan Rajdhani Mix Chart.pdfChart Kalyan
A Mix Chart displays historical data of numbers in a graphical or tabular form. The Kalyan Rajdhani Mix Chart specifically shows the results of a sequence of numbers over different periods.
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
GraphRAG for Life Science to increase LLM accuracyTomaz Bratanic
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
Generating privacy-protected synthetic data using Secludy and MilvusZilliz
During this demo, the founders of Secludy will demonstrate how their system utilizes Milvus to store and manipulate embeddings for generating privacy-protected synthetic data. Their approach not only maintains the confidentiality of the original data but also enhances the utility and scalability of LLMs under privacy constraints. Attendees, including machine learning engineers, data scientists, and data managers, will witness first-hand how Secludy's integration with Milvus empowers organizations to harness the power of LLMs securely and efficiently.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
AI 101: An Introduction to the Basics and Impact of Artificial IntelligenceIndexBug
Imagine a world where machines not only perform tasks but also learn, adapt, and make decisions. This is the promise of Artificial Intelligence (AI), a technology that's not just enhancing our lives but revolutionizing entire industries.
2. Introduction!
!
!
Sandra Palumbo, Yankee Group!
Research Fellow !
Palumbo reports into Yankee Group's Research Council. Her research focuses on
cloud computing, enterprise mobility and service provider strategies, with particular
emphasis on software as a service (SaaS), mobile applications, Web portals,
managed services, professional services and wholesale.!
Terry OʼBrian, Windstream !
Enterprise Product Development!
OʼBrian currently leads Windstreamʼs Enterprise Product Development team and has
over 25 years experience in voice and data technologies, business development,
and product marketing. !
3. Today s Business Environments!
! New Economic Realities
• Global Economy
• Shareholder Expectations
• New Business Models
• Business Boundaries Blurring
Social Trends Accelerating
• Blend Lifestyle
• Social Networking
• Environmental responsibility
Technology Enablers
• Network, device, and application everywhere
• Automation/standardization
• Presence and Mobility
• Virtual office
3!
4. Selection Criteria for WAN/MAN Network Services!
Which
are
the
most
important
criteria
when
selecting
networking
services?
(n=240)
! Service
r eliability 19% 15% 13%
Security
13% 17% 13%
Service
a vailability
11% 8% 7%
Price
points 9% 4% 4%
Operation
c osts 9% 13% 9%
Adequate
bandwidth
9% 10% 11%
Flexibility/scalability 7% 3% 7%
Pricing
s tructure 4% 4% 9%
Network
s implification
3% 3% 3%
Integration
of
mobile
a nd
fixed
wireless
technologies 3% 6% 2%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Percent
of
r espondents
1st
r anked 2nd
r anked 3rd
r anked Enterprises' understand
that sometimes you get
what you pay for.!
Reliability!
Base: Asked those who use or plan to use (in 12 or 24 months) at least one!
WAN or MAN networking service ! Security!
Availability!
4!
5. Improving the Customer Experience !
Is the Highest Strategic Priority for Most CIOs!
On a scale of 1 to 10, please rate how strong a priority
91% ! the largest enterprises
of the following items are for your business? (n=100)
surveyed (10K+ employees) rate
“improve customer experience” a Improve customer experience
top strategic priority
! Drive business growth
No CIO respondent rates “increase
Increase employee productivity
employee productivity” not a priority;
while only third in terms of strategic
Reduce business costs
priorities, it is still a big driver!
Create and agile IT environment
While reducing costs and solution
Reduce IT costs
prices are important to enterprise
CIOs, strategic business growth and
Execute businesses initatives
success goals take top billing!
0 20 40 60 80 100
Percent of respondents
Strategic Priority (Rating 8, 9 and 10)
Not a Priority (Rating: 1, 2 and 3)
5!
6. Enterprises: Key connectivity-linked challenges!
Legacy infrastructure Disparate technologies are
! lacks capacity and flexibility
! difficult & expensive to manage
Need: Granular scalability Need: Simplified
of connectivity
! infrastructure
New applications demand Workforces are distributed,
high network performance! global and mobile
Need: Scalable infrastructure Need: Unified management
to support across all required
standard apps & mash-ups ICT services
To address these challenges, look for providers that offer
• Simplification via converged voice & data IP VPN
Building • Scalability via Network Connectivity
blocks
• Collaboration, UC & remote access solutions
• Business Continuity / Disaster Recovery
6!
7. Data connectivity is a critical foundation for !
other ICT services – and how they perform!
!
High Streaming Video
Video Conferencing
Bandwidth requirements
FTP Transfer
1000% 10-fold
bandwidth network end point
growth growth
E-mail with
attachments
User-generated
mashups
dominate
Streaming
Audio Voice
Text E-mail
Predictions
Transaction Medical for next 5 years
Processing Telemetry
Low Enterprise
applications
Low Latency sensitivity High
7!
8. Proof Point: The Nature of Work is Transforming!
• Collaboration across the • Collaboration outside the
enterprise! enterprise!
!
• Support dynamic supply
• Speeds innovations, makes
chains and effective
best use of (expensive) customer engagement!
human resources!
Channel partner
EMEA sales
Manager Global director
APAC sales
Manager
US office
Manager
Remote worker
8!
9. Situation Analysis 1!
IP telephony is on the road to mass adoption.!
• ! Enterprises understand the benefits of IPT but total adoption does take time!
• Vendors should sell IP telephony as part of an end-to-end solution, which
includes FMC and UC!
For most organizations, the value proposition still revolves around cost savings!
• Lowered LD, MAC savings, IT admin savings !
• VoIP remains a nice-to-have more than a need-to-have !
• VoIP as a pure replacement for TDM voice limits the value proposition !
Unified communications has become the latest wave with VoIP as the underlying
platform !
• Integration of voice, data, collaboration tools and mobility!
• Promises to streamline many communications processes with a high degree of
human latency !
• Brings VoIP out of the network and up the next desktop !
• Microsoft has created another wave of interest in UC!
9!
10. Situation Analysis 2 !
Conferencing is on the rise; video and web conferencing will see uptake. !
!
Cloud based services are becoming better understood by customers !
• It s not just centrex!
Virtualization allows for branded cloud based services!
Although Microsoft has gained mind share, enterprises are still hesitant
around MS OCS business readiness. !
• Business will expect enterprise grade IP telephony and UC. And
therefore may look to full service providers for assistance.!
Solution providers must create simple migration paths for enterprises hat
want to add mobility and UC in the future.!
• Technical specifications, integration and ease-of-use lead for end-user
selection criteria.!
10!
11. IT Priorities for CIOs!
Securing and Protecting the Business from Outages or Failure Lead
the! IT Priorities for CIOs!
Strategic IT priorities focus on On a scale of 1 to 10, please rate how strong a priority
the following items are for your IT organization?
core foundational areas that (n=100)
support, protect and insure the Back-up and disaster recovery
business! Security technologies
Virtualization
Storage
IT management tools
MPLS networks provide Collaboration tools or unified
communications
enterprises with the right type of Mobility solutions
foundation to achieve these Network upgrades
priorities.
! Cloud computing
Managed services and outsourcing
0 20 40 60 80
Percent of respondents
Strategic Priority (Rating 8, 9 and 10)
Not a Priority (Rating: 1, 2 and 3) 11!
12. Cloud services have many interdependencies !
Holistic service management!
• Physical & virtual IT assets
! • Self-service & monitoring portal
High-speed network! Next-gen data centers!
• Ubiquitous coverage • Converged data centre fabric
• Access-agnostic • Rapid dc-to-dc interconnect
service persistence
Cloud
access
device
Security!
Interconnect! • Audited controls
• Cloud interoperability • Identity mgmt
and portability • Intrusion detection
• etc...
• 3rd party billing
& settlement
Dual stack IP!
• IPv6 for virtual
machine provisioning
Few cloud services are road tested for mission-critical reliability 12!
13. Top Applications for Cloud Computing!
Cloud
use
cases
Production-ready apps point to the
!
maturity and widespread adoption of Production-‐ready
a pplication
deployment
2010
(n=138),
2011
(n=295)
49%
55%
SaaS!
Storage, backup and recovery are Application
d evelopment
a nd
tes ting
2010
(n=124),
2011
(n=197)
33%
44%
still top use cases !
• Slight increase from 2010! Storage
2010
(n=129),
2011
(n=325) 44%
54%
Beyond SaaS, cloud is viewed as a
Acces s ing
to
e xtra
computing
p ower
o n 39%
way to outsource commodity IT demand
2010
(n=105),
2011
(n=233) 43%
tasks!
Backup/recovery
2010
(n=134),
2011 60%
Drop in PaaS demonstrates SMB (n=361) 40%
influence on survey!
Data
m ining/analys is
2010
(n=112), 35%
• SMBs less likely to seek custom 2011
(n=203) 39%
development!
Databas e
p rovis ioning
2010
(n=102), 33%
2011
(n=197) 30%
Batch
p roces s ing
2010
(n=85),
2011 22%
(n=134) 26%
0% 10% 20% 30% 40% 50% 60% 70%
Percent
o f
res pondents
Base: Organizations that already deployed or plan to deploy PaaS or IaaS
within 24 months
2010 2011
13!
14. Barriers to Cloud Adoption: Existing IT Investments,!
Migration and Security Concerns!
Barriers to cloud adoption
Existing IT investments and
migration trump security as chief
!
Existing IT investments (n=309) 61%
barriers to cloud adoption!
Lack of confidence in data protection (n=280) 58%
Concern about reliability of cloud Costly and difficult data migration (n=294) 55%
platforms increased slightly from
Reliability/availability of cloud platforms (n=248) 52%
2010!
• Impact of recent high-profile Regulatory compliance/corporate governance
(n=195)
45%
outages! Lack of measurable business benefits (n=190) 41%
!
Interoperability between cloud computing
37%
Cloud service providers need to platforms (n=182)
improve and better Contract lock-in with cloud provider (n=182) 35%
communicate migration skills!
Lack of transparency and auditability (n=180) 34%
• Opportunity for systems
integrators! Vendor sustainability/financial health (n=162) 33%
Lack of performance and availability monitoring
31%
Base: Organizations that already deployed or plan to (n=142)
deploy PaaS or IaaS within 24 months
0% 10% 20% 30% 40% 50% 60% 70%
Percent of respondents
14!
2011
15. Top Service Provider Selection Criteria!
What
are
the
most
important
criteria
when
selecting
a
connectivity/networking
services
provider?
(n=251)
!
Service
reliability/quality
of
service
(QoS) 17% 14% 8%
Price
points 14% 10% 8%
Adequate
bandwidth
availability
13% 12% 8%
Customer
support
12% 10% 12%
Current
with
connectivity/network
technology
8% 7% 6%
Service
reach/footprint 8% 4% 4%
Comprehensive
packaged
solutions 6% 4% 5%
Customized
solutions 6% 3% 2%
Value-‐added
services/support 4% 6% 5%
Brand
name/reputation
i n
the
i ndustry 4% 3% 4%
Single
provider
offers
all
telecom
needs 3% 8% 6%
SLAs
3% 1% 3%
Market
vertical-‐specific
e xperience 1%2% 2%
Third-‐party
recommendation
1%2%1%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Percent
of
respondents
1st
ranked 2nd
ranked 3rd
ranked
Base: Asked all respondents!
15!
16. A Strong Foundation is More Critical than Ever!
Consider your future IT needs as
you select the best WAN
!
infrastructure for your organization!
Work with service provider partners
to leverage existing infrastructure
and investments so a move to cloud
will need to be rational and planned!
Flexibility and service should be key
factors in selecting the best provider
partner!
Look for jurisdictional knowledge
and deep understanding of risk !
16!
17. Enterprise trend summary!
!
Expand the view of connectivity!
• Connectivity as enabler, not end in of itself!
Focus on enabling the borderless and diversified workforce!
• Remote working service wrap; mobile solutions!
Focus on infrastructure simplification!
• Datacenter consolidation, hosting & cloud !
Focus on unified ICT management!
• Greater transparency required!
17!
19. MPLS for Multi-Location Networks!
Business Need Business Value
Connect your business Enterprises needing secure
locations with a secure, cost connections to:
effective network. – Share data and information
among branch offices, suppliers
or partners with maximum
security
MPLS Options
– Connect multiple locations to
VPN and VLS are similar services with a share internal business
few distinct differences: applications, servers, printers
VPN VLS – Deploy advanced applications
• Windstream manages • Customer manages
network routing network routing between locations such as VoIP,
• Generally businesses • Generally businesses distance learning, digital
with multiple locations with fewer locations medical imaging, and more
across a wide (less than 20) in a
geographic area more local setting
• Multi-protocol access • Ethernet Access
19!
20. Why MPLS is better!
Legacy Solution! Next-Gen Solution!
Point-to-Point and/or Frame Relay ! MPLS!
• Cost prohibitive! • More cost effective!
– Have to buy more T-1s or DS3 to expand – Ethernet makes it easier to increase bandwidth and
bandwidth or add more locations! cheaper to add new locations!
– Must buy separate voice and data circuit for each – Requires fewer connections; can run both voice
location! and data over same pipe!
• Complex to manage! • Easier to manage!
– Requires more internal or outsourced IT resources! – Requires less IT resources to support (VLS) or
• Less efficient performance! Windstream can do it for you (VPN)!
– Considerable network overheads with ATM and • Better performance!
Frame Relay! – MPLS network more robust and efficient !
MPLS Network
Windstream
IP/MPLS
20!
21. How does implementing an MPLS solution
benefit your business?!
Customized Solution – Windstream sales team can customize a solution
tailored to your specific business needs!
Operational cost savings – reduce network management expenses by
outsourcing to Windstream!
Scalability - easy to add new sites and change bandwidth, makes
budgeting for network growth simpler!
Enhanced Reliability – Windstream s MPLS carrier-grade network is
private and secure - offering you improved network resiliency!
Minimal Implementation Disruption- solution enables you to retain your
current private IP addressing plan!
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22. How does implementing an MPLS solution
benefit your business?!
• Reduced Risk - Windstream assumes responsibility for technology
management and evolution.!
• Network Reporting – Stay informed with network health statistics via our
Windstream Network Portal. !
100% US-based Technical Support available 24/7/365!
– Highly-skilled Engineers located in redundant geographical locations
that are always available to provide support and trouble resolution!
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23. Peering Partner IP Networks Extend Our Reach
Off-Net Locations Problem Solved!!
Off-Net Locations!
No Problem!!
Peering!
Partner!
San Francisco! IP Network! Windstream!
IP Network!
On-Net Locations!
No Problem!!
23!
24. What is IP Quality of Service (QoS)?
!
Quality of Service (QoS) is a protocol that provides
preferential treatment to IP-based voice, data, and video
packets during times of network congestion.!
Why would I need it?!
– Not all IP packets are created equal!
– Networks must be able to simultaneously transport a multitude of
applications, including real time voice, high-quality video and delay-sensitive
data.
– Networks must provide predictable, measurable, and sometimes guaranteed
performance by managing bandwidth, delay, jitter and loss parameters.!
Some examples of how QoS is applied to prioritize data:!
– Minimize latency for Business Critical applications such as video
conferencing, Citrix Applications and SAP!
– Enable consistent performance for Real-Time data such as Voice over IP
traffic!
26. Additional Services Available with MPLS!!
Ethernet Internet Access – Windstream s dedicated and symmetrical
internet connection that provides speeds up to 10 Gbps.!
!
Managed Router – MR is a data networking solution with customer edge
router provisioning, configuration and maintenance.!
Managed Network Security - MNS combines all the stand-alone Internet
security services required to protect your network from cyber attack by
providing anti-virus software, firewalls, intrusion protection and detection.!
!
VoIP Services - Windstream s VoIP and Data Bundle delivers data and voice
communications over a single connection, allowing businesses to benefit from
the efficiency of a converged network!
Data Center – MPLS connectivity to remote data centers for disaster recover,
cloud computing, hosted and managed services!
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