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WHITE PAPER




                                                  Leveraging Funding For EHR While Meeting
                                                  HIPAA Requirements

EHR Adoption Requirements                         By 2015, all healthcare organizations                                However, HIPAA requirements do
                                                  must deploy comprehensive Electronic                                 not discriminate. Everyone is subject
                                                  Health Records (EHR) to be in                                        to the same penalties of non-
                                                  compliance with the Health Insurance                                 compliance. Those who fail to adopt
                                                  Portability and Accountability Act                                   EHR technology in the next five years will
                                                  (HIPAA) enacted by the U.S. Congress                                 see their Medicare fee schedule for
                                                  more than a decade ago in an effort                                  professional services reduced by up to
                                                  to reform healthcare. Title II of HIPAA                              five percent per year. This urgency to
                                                  requires healthcare organizations to                                 comply has healthcare professionals
                                                  standardize the interchange of electronic                            feeling backed up against a wall because
                                                  data for specified administrative and                                 many organizations are struggling to
                                                  financial transactions in order to protect                            find the funds and resources to afford
                                                  the security and confidentiality of                                   the EHR transition.
                                                  electronic health information.
                                                                                                                       That’s why the American Recovery
                                                  Meeting these standards is an uphill                                 and Reinvestment Act of 2009 (ARRA)
                                                  battle for most healthcare organizations.                            has created an incentive for hospitals
                                                  Transferring documents to an electronic                              and doctors who are early adopters of
                                                  format is a long and expensive process.                              EHR systems. The ARRA has allocated
                                                  While larger enterprises such as                                     billions in funds – most of which will
                                                  hospitals and health systems are leading                             be paid out in incentives to those who
                                                  the switch to EHR, only 13 percent of                                purchase EHR systems. Organizations
                                                  physicians have implemented EHR                                      can start collecting ARRA funds as soon
                                                  systems in their practices.                                          as 2011 if their EHR systems are in place.




 Modernizing Your Network                         The greatest challenge with the switch                               with HIPAA privacy statutes, and the
                                                  to EHR begins with the network.                                      network security necessary to ensure
                                                  Organizations must continue to comply                                this privacy comes at a substantial cost.




                                                                                                                                                            © Windstream 2012




          DATE: 3.27.12 | REVISION: 2 | 009575_Leveraging_Funding | CREATIVE: MF | JOB#: 9575 - Leveraging Funding For EHR | COLOR: GS | TRIM: 8.5” x 11”
WHITE PAPER




                                                                  ARRA Payment Table

                                                                         2011         2012          2013           2014
                                    1st Payment Year Amount             18,000       18,000        15,000         12,000
                                    2nd Payment Year Amount             12,000       12,000        12,000          8,000
                                    3rd Payment Year Amount              8,000        8,000         8,000          4,000
                                    4th Payment Year Amount              4,000        4,000         4,000               0
                                    5th Payment Year Amount              2,000        2,000             0               0
                                    Total                             $44,000      $44,000       $39,000         $24,000




              Data Prioritization   Early adopters using EHR by 2011 will        Historically, large enterprises have been
                                    be eligible to receive up to $44,000 in      better than smaller entities at making
                                    incentive payments over a five-year           the EHR transformation. According to
                                    period and up to $18,000 in their first       an SK&A poll, 50 percent of healthcare
                                    payment year alone. The table outlines       systems and 44 percent of hospitals
                                    the incentive payment schedule as            have made the switch. Yet, larger
                                    defined by the ARRA.                          systems are not immune from difficulties.

                                    Networks must be modernized to handle        The EHR shift requires significant
                                    the volume of traffic and data associated     manpower and financial resources,
                                    with an EHR system, and the proper           and takes time and money away from
                                    security measures must be in place           other initiatives. Still, smaller entities
                                    to protect the privacy of patient data.      are struggling to find the resources to
                                    Many healthcare entities still run on        get started. Lack of IT staff and proper
                                    cable or DSL legacy networks that lack       technology, as well as budget restraints,
                                    the speed, serviceability, and security      seem to plague many organizations and
                                    needed to support an EHR system. But         make EHR installation next to impossible
                                    the penalties for non-compliance are         for some.
                                    substantial and not worth the risk, as
                                    fines can be as high as $50,000 per
                                    incident and include jail time.




                                                                                                            © Windstream 2012
WHITE PAPER




      Subsidizing EHR Costs     In order to alleviate the burdens of EHR     With the EFS and SFS solutions,
                                system implementation, Windstream            companies can have access to the
                                offers exclusive programs called             necessary hardware or software while
                                Equipment for Services (EFS) and             experiencing minimal or no capital
                                Software for Services (SFS). These           outlay. This can free up IT resources
                                programs allow clients to use a portion      for enterprises, as well as put those
                                of the money they spend on Windstream        lagging behind on track to meet
                                services to subsidize new equipment          HIPAA deadlines.
                                and software purchases for their network
                                to effectively install EHR systems.          Windstream provides customers with
                                                                             an initial consultation that includes
                                Since the programs began in 1998,            insights about their network
                                Windstream has funded more than $90          infrastructure, how to improve it, and
                                million in equipment and software for        the technologies and products
                                more than 4,800 customers. With the          necessary to provide ample security
                                EFS and SFS programs, Windstream is          for EHR implementation And, with the
                                able to work with organizations to help      EFS and SFS programs, customers
                                subsidize the up-front purchase costs        are not limited to only Windstream
                                of an EHR system, while still allowing       software and hardware. Organizations
                                organizations to receive full incentive      have the option to work with other
                                payments from the government.                communications equipment vendors,
                                                                             or Windstream’s preferred vendors.



     A Firewall is Not Enough   The Windstream team also helps               the security of medical records. While
                                customers implement the proper network       network firewalls provide a basic line of
                                security solutions needed to meet HIPAA      defense, there are still vulnerabilities that
                                requirements. Network security is vital      organizations must prepare for in order
                                to the protection of sensitive medical       to prevent a network security breach.
                                records data; however, the risk to network
                                security continues to grow. In 2009,         Windstream works with customers to
                                Internet crimes such as hackers and          design and execute a plan for EHR while
                                malicious software (malware) attacks         helping to fund necessary technology
                                increased by 27 percent.                     and providing security to keep patient
                                                                             information safe. With Windstream’s
                                Private patient data is extremely            EFS and SFS programs, healthcare
                                vulnerable to an attack. A layering          organizations do not have to navigate
                                of network products and solutions            through HIPAA requirements on their
                                is necessary to effectively combat           own. They can draw on the expertise
                                malicious activity that may compromise       of a true partner.




                                                                                                        © Windstream 2012
WHITE PAPER




                 Keeping Patient   Healthcare organizations may benefit          are launched. When an anomaly is
                Information Safe   from Windstream’s Intrusion Detection        discovered, both the IDPS customer
                                   and Prevention System (IDPS) that            and Windstream’s security operations
                                   works along with the firewall to provide      center are alerted. Windstream
                                   both Intrusion Prevention Sensors (IPS)      engineers contact the customer about
                                   and Intrusion Detection System (IDS)         the malicious activity, and also help
                                   protection for the entire network. These     remediate the problem.
                                   systems identify and prevent malware
                                   intrusion by examining information           With current IDS or IPS solutions, IT
                                   via sensors within the network               professionals need to sift through a
                                   infrastructure.                              wall of network data that likely
                                                                                contains a great deal of false positives
                                   As malware evolves, network security         – information that is classified as
                                   must keep pace. If not, companies will       malicious, but is, in fact, harmless.
                                   continue to be at risk for damage to         Windstream manages this process for
                                   their networks and reputations. One          its customers, and has a 99.9999
                                   network security breach can bring            percent guarantee against false
                                   operations to a screeching stop if patient   positives, ensuring that the IT
                                   data is jeopardized.                         professional’s time is spent in the most
                                                                                productive way possible. This fully
                                   Windstream’s IDPS sensors provide            managed and monitored IDPS solution
                                   “zero hour” protection for the               helps organizations meet and exceed
                                   customer so healthcare organizations         HIPAA requirements.
                                   are protected as soon as threats




009575 | 3/12                                                                                            © Windstream 2012

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White Paper: Leveraging Funding for EHR

  • 1. WHITE PAPER Leveraging Funding For EHR While Meeting HIPAA Requirements EHR Adoption Requirements By 2015, all healthcare organizations However, HIPAA requirements do must deploy comprehensive Electronic not discriminate. Everyone is subject Health Records (EHR) to be in to the same penalties of non- compliance with the Health Insurance compliance. Those who fail to adopt Portability and Accountability Act EHR technology in the next five years will (HIPAA) enacted by the U.S. Congress see their Medicare fee schedule for more than a decade ago in an effort professional services reduced by up to to reform healthcare. Title II of HIPAA five percent per year. This urgency to requires healthcare organizations to comply has healthcare professionals standardize the interchange of electronic feeling backed up against a wall because data for specified administrative and many organizations are struggling to financial transactions in order to protect find the funds and resources to afford the security and confidentiality of the EHR transition. electronic health information. That’s why the American Recovery Meeting these standards is an uphill and Reinvestment Act of 2009 (ARRA) battle for most healthcare organizations. has created an incentive for hospitals Transferring documents to an electronic and doctors who are early adopters of format is a long and expensive process. EHR systems. The ARRA has allocated While larger enterprises such as billions in funds – most of which will hospitals and health systems are leading be paid out in incentives to those who the switch to EHR, only 13 percent of purchase EHR systems. Organizations physicians have implemented EHR can start collecting ARRA funds as soon systems in their practices. as 2011 if their EHR systems are in place. Modernizing Your Network The greatest challenge with the switch with HIPAA privacy statutes, and the to EHR begins with the network. network security necessary to ensure Organizations must continue to comply this privacy comes at a substantial cost. © Windstream 2012 DATE: 3.27.12 | REVISION: 2 | 009575_Leveraging_Funding | CREATIVE: MF | JOB#: 9575 - Leveraging Funding For EHR | COLOR: GS | TRIM: 8.5” x 11”
  • 2. WHITE PAPER ARRA Payment Table 2011 2012 2013 2014 1st Payment Year Amount 18,000 18,000 15,000 12,000 2nd Payment Year Amount 12,000 12,000 12,000 8,000 3rd Payment Year Amount 8,000 8,000 8,000 4,000 4th Payment Year Amount 4,000 4,000 4,000 0 5th Payment Year Amount 2,000 2,000 0 0 Total $44,000 $44,000 $39,000 $24,000 Data Prioritization Early adopters using EHR by 2011 will Historically, large enterprises have been be eligible to receive up to $44,000 in better than smaller entities at making incentive payments over a five-year the EHR transformation. According to period and up to $18,000 in their first an SK&A poll, 50 percent of healthcare payment year alone. The table outlines systems and 44 percent of hospitals the incentive payment schedule as have made the switch. Yet, larger defined by the ARRA. systems are not immune from difficulties. Networks must be modernized to handle The EHR shift requires significant the volume of traffic and data associated manpower and financial resources, with an EHR system, and the proper and takes time and money away from security measures must be in place other initiatives. Still, smaller entities to protect the privacy of patient data. are struggling to find the resources to Many healthcare entities still run on get started. Lack of IT staff and proper cable or DSL legacy networks that lack technology, as well as budget restraints, the speed, serviceability, and security seem to plague many organizations and needed to support an EHR system. But make EHR installation next to impossible the penalties for non-compliance are for some. substantial and not worth the risk, as fines can be as high as $50,000 per incident and include jail time. © Windstream 2012
  • 3. WHITE PAPER Subsidizing EHR Costs In order to alleviate the burdens of EHR With the EFS and SFS solutions, system implementation, Windstream companies can have access to the offers exclusive programs called necessary hardware or software while Equipment for Services (EFS) and experiencing minimal or no capital Software for Services (SFS). These outlay. This can free up IT resources programs allow clients to use a portion for enterprises, as well as put those of the money they spend on Windstream lagging behind on track to meet services to subsidize new equipment HIPAA deadlines. and software purchases for their network to effectively install EHR systems. Windstream provides customers with an initial consultation that includes Since the programs began in 1998, insights about their network Windstream has funded more than $90 infrastructure, how to improve it, and million in equipment and software for the technologies and products more than 4,800 customers. With the necessary to provide ample security EFS and SFS programs, Windstream is for EHR implementation And, with the able to work with organizations to help EFS and SFS programs, customers subsidize the up-front purchase costs are not limited to only Windstream of an EHR system, while still allowing software and hardware. Organizations organizations to receive full incentive have the option to work with other payments from the government. communications equipment vendors, or Windstream’s preferred vendors. A Firewall is Not Enough The Windstream team also helps the security of medical records. While customers implement the proper network network firewalls provide a basic line of security solutions needed to meet HIPAA defense, there are still vulnerabilities that requirements. Network security is vital organizations must prepare for in order to the protection of sensitive medical to prevent a network security breach. records data; however, the risk to network security continues to grow. In 2009, Windstream works with customers to Internet crimes such as hackers and design and execute a plan for EHR while malicious software (malware) attacks helping to fund necessary technology increased by 27 percent. and providing security to keep patient information safe. With Windstream’s Private patient data is extremely EFS and SFS programs, healthcare vulnerable to an attack. A layering organizations do not have to navigate of network products and solutions through HIPAA requirements on their is necessary to effectively combat own. They can draw on the expertise malicious activity that may compromise of a true partner. © Windstream 2012
  • 4. WHITE PAPER Keeping Patient Healthcare organizations may benefit are launched. When an anomaly is Information Safe from Windstream’s Intrusion Detection discovered, both the IDPS customer and Prevention System (IDPS) that and Windstream’s security operations works along with the firewall to provide center are alerted. Windstream both Intrusion Prevention Sensors (IPS) engineers contact the customer about and Intrusion Detection System (IDS) the malicious activity, and also help protection for the entire network. These remediate the problem. systems identify and prevent malware intrusion by examining information With current IDS or IPS solutions, IT via sensors within the network professionals need to sift through a infrastructure. wall of network data that likely contains a great deal of false positives As malware evolves, network security – information that is classified as must keep pace. If not, companies will malicious, but is, in fact, harmless. continue to be at risk for damage to Windstream manages this process for their networks and reputations. One its customers, and has a 99.9999 network security breach can bring percent guarantee against false operations to a screeching stop if patient positives, ensuring that the IT data is jeopardized. professional’s time is spent in the most productive way possible. This fully Windstream’s IDPS sensors provide managed and monitored IDPS solution “zero hour” protection for the helps organizations meet and exceed customer so healthcare organizations HIPAA requirements. are protected as soon as threats 009575 | 3/12 © Windstream 2012