The document discusses beliefs and belief systems, and how they impact conflict resolution. It defines beliefs as one's understanding of truth regarding how life works. Belief systems are formed early in life and influence how situations are interpreted. The document presents a "win-win" belief system where both parties benefit through understanding each other's perspectives, in contrast to a "win-lose" view where one must lose for the other to win. It provides questions to clarify each side's belief system and truth to generate understanding and mutually agreeable solutions.
SDI 2012: Leading and Managing Change for Diversity and InclusionThe Children's School
My presentation at the NAIS Summer Diversity Institute (SDI) on leading and managing change for diversity and inclusion in independent schools. This presentation's theories and strategies are applicable beyond its chosen topic of diversity and inclusion, and would benefit leaders in any area.
Here are 6 out of 10 helpful tips on how to build trust in a relationship. For 4 more tips of this type, click the link: http://vkool.com/how-to-build-trust/.
1. Do Exactly What You Say
Doing exactly what you say is the very first step to make others trust you because actions always speak louder than words. If possible, you should always do better than what you say. For example, if you already said that you could complete 90 percent of work, you should try to fulfill more rather than less of it.
2. Honor Your Promises
If you want to be trusted by others, you should be a dependable person. For example, after making a promise, you had better try to meet it well. If you cannot meet it for some reasons, try to explain it to the promisee decently. After that, create a new promise, and make sure to meet it this time.
Making a promise is always easier than fulfilling it. Therefore, before making any promise, you had better think thoroughly whether you can meet it or not. If the possibility of meeting a promise is not very high, do not make it.
3. Tell The Truth
Being honest or telling the truth is one among the best tips on how to build trust in a relationship. We all know that the truth may hurt for a while, but a lie hurts forever. Therefore, you should always tell the truth for long-term benefits. In case you cannot tell the truth, just keep silence rather than telling a lie.
4. Display Loyalty
You can display your loyalty by protecting other people, especially when they are not present to join your conversation. This is one among the most important techniques on how to build trust as trust is mainly built by honesty and loyalty.
5. Be Competent
Being competent means you can do many things well. If you have good professional ability and interpersonal communication skills, people will not only respect and admire you, but also trust you easily. Therefore, you should learn to build good manners, social skills, and even working skills as a preparation for building trust. When you are competent, you will become reliable, and be trusted by others.
6. Be Objective
Being objective is also a helpful tip on how to build trust in a relationship. When you decide to do something, consider objectively how other people will think about it. Put yourself in others’ shoes, and you will know how they feel, and what they think. The more objective you are, the easier you can build trust.
Trust is always one of the crucial keys to success. If you can get your friends to trust you, your life will certainly be pleasant. If you can make your boss trust you, you can get a promotion really fast. If you can get your spouse to trust you, you will certainly be happy in your family.
SDI 2012: Leading and Managing Change for Diversity and InclusionThe Children's School
My presentation at the NAIS Summer Diversity Institute (SDI) on leading and managing change for diversity and inclusion in independent schools. This presentation's theories and strategies are applicable beyond its chosen topic of diversity and inclusion, and would benefit leaders in any area.
Here are 6 out of 10 helpful tips on how to build trust in a relationship. For 4 more tips of this type, click the link: http://vkool.com/how-to-build-trust/.
1. Do Exactly What You Say
Doing exactly what you say is the very first step to make others trust you because actions always speak louder than words. If possible, you should always do better than what you say. For example, if you already said that you could complete 90 percent of work, you should try to fulfill more rather than less of it.
2. Honor Your Promises
If you want to be trusted by others, you should be a dependable person. For example, after making a promise, you had better try to meet it well. If you cannot meet it for some reasons, try to explain it to the promisee decently. After that, create a new promise, and make sure to meet it this time.
Making a promise is always easier than fulfilling it. Therefore, before making any promise, you had better think thoroughly whether you can meet it or not. If the possibility of meeting a promise is not very high, do not make it.
3. Tell The Truth
Being honest or telling the truth is one among the best tips on how to build trust in a relationship. We all know that the truth may hurt for a while, but a lie hurts forever. Therefore, you should always tell the truth for long-term benefits. In case you cannot tell the truth, just keep silence rather than telling a lie.
4. Display Loyalty
You can display your loyalty by protecting other people, especially when they are not present to join your conversation. This is one among the most important techniques on how to build trust as trust is mainly built by honesty and loyalty.
5. Be Competent
Being competent means you can do many things well. If you have good professional ability and interpersonal communication skills, people will not only respect and admire you, but also trust you easily. Therefore, you should learn to build good manners, social skills, and even working skills as a preparation for building trust. When you are competent, you will become reliable, and be trusted by others.
6. Be Objective
Being objective is also a helpful tip on how to build trust in a relationship. When you decide to do something, consider objectively how other people will think about it. Put yourself in others’ shoes, and you will know how they feel, and what they think. The more objective you are, the easier you can build trust.
Trust is always one of the crucial keys to success. If you can get your friends to trust you, your life will certainly be pleasant. If you can make your boss trust you, you can get a promotion really fast. If you can get your spouse to trust you, you will certainly be happy in your family.
The speed of trust presntation get betterRobert Cole
This is a short presentation for a promotional exam process. If it helps someone else, enjoy! If not, well comments welcome anyway. Yes it is short, we had a 30 minute limit. There are various instructor notes. PLEASE COMMENT, very interested in real feed back.
Relationship Problems And How To Fix Relationship Problemsrobsmith23
Relationship problems affect everybody at some point or another. Understanding what causes problems in relationships and how to both prevent them and fix them can help tremendously in saving a relationship.
Inculcate Self Confidence & Self Belief By Col.Amarjeet Nagi
This is part of the HELP Talk series at HELP,Health Education Library for People, the worlds largest free patient education library www.healthlibrary.com.
For info log on to www.healthlibrary.com.
Look at different models of christian counseling, pastoral care, and coaching... with special attention to the perspectives regarding goal (repair versus growth) and relationship between theology and psychology.
Changing self-doubt into self-belief is a choice. We are answerable for ourselves. Only we can change what and who we are.
Everyone is generally familiar with the adage, ‘If you believe it, then you can achieve it.’ The great question to ask is whether or not we truly believe in the old adage. The biggest enemies of success are negativity and self-doubt. Sometimes we set out to accomplish something yet our surroundings scream that we cannot. And we wallow in self-doubt. Allow me to share what I have been learning about overcoming self-doubt.
#belief
Practical tips on improving your confidence.
There are people who live “normal lives” and appear to be “just fine,” but due to their problems with confidence often stumble over obstacles they should never be stumbling over.
Tips on how you can get rid of stage fear, meeting new people, starting your own business.
The speed of trust presntation get betterRobert Cole
This is a short presentation for a promotional exam process. If it helps someone else, enjoy! If not, well comments welcome anyway. Yes it is short, we had a 30 minute limit. There are various instructor notes. PLEASE COMMENT, very interested in real feed back.
Relationship Problems And How To Fix Relationship Problemsrobsmith23
Relationship problems affect everybody at some point or another. Understanding what causes problems in relationships and how to both prevent them and fix them can help tremendously in saving a relationship.
Inculcate Self Confidence & Self Belief By Col.Amarjeet Nagi
This is part of the HELP Talk series at HELP,Health Education Library for People, the worlds largest free patient education library www.healthlibrary.com.
For info log on to www.healthlibrary.com.
Look at different models of christian counseling, pastoral care, and coaching... with special attention to the perspectives regarding goal (repair versus growth) and relationship between theology and psychology.
Changing self-doubt into self-belief is a choice. We are answerable for ourselves. Only we can change what and who we are.
Everyone is generally familiar with the adage, ‘If you believe it, then you can achieve it.’ The great question to ask is whether or not we truly believe in the old adage. The biggest enemies of success are negativity and self-doubt. Sometimes we set out to accomplish something yet our surroundings scream that we cannot. And we wallow in self-doubt. Allow me to share what I have been learning about overcoming self-doubt.
#belief
Practical tips on improving your confidence.
There are people who live “normal lives” and appear to be “just fine,” but due to their problems with confidence often stumble over obstacles they should never be stumbling over.
Tips on how you can get rid of stage fear, meeting new people, starting your own business.
MBA 603 Ethical Decision-Making in the Global Arena – Week Three .docxandreecapon
MBA 603 Ethical Decision-Making in the Global Arena – Week Three Lecture Notes and Reading Assignment
You have probably heard the term “corporate social responsibility” and have a general idea of what it means. Another term that is beginning to be used instead of “corporate social responsibility” is “corporate citizenship”, which kind of takes the ethical component of CSR out, and then “business citizenship”, which puts it back in. So you are to read “Business Citizenship: from Individuals to Organizations”, by Wood and Logsdon. You should be able to find it in Proquest in the Marist online library.
You also need to read “What Stakeholder Theory Is Not,” by Robert Phillips, R. Edward Freeman, and Andrew C. Wicks. It’s in Business Ethics Quarterly, Vol. 13(4), pp. 479-502 (Oct. 2003). You can find it in our online library by going to ABI Inform or Business Premier or any of the big scholarly journal databases. You need to pay particular attention to the definitions of normative stakeholders, derivative stakeholders, primary stakeholders, and secondary stakeholders. You also need to get a firm grip on the idea that stakeholder management doesn’t mean managing the stakeholders…..it means managing the corporation in a way that distributes the benefits and detriments of the corporation’s activities in an ethically acceptable manner, both for the good of society, the protection of stakeholders who deserve protection, and the preservation of the social legitimacy of the corporation in the eyes of its customers and the public in general.
But then there is the issue of how YOU, as an individual decisionmaker, might approach an ethical problem. An ethical problem is one which involves conflict: either because two opposite courses of action both seem like the right one, but you can’t do both; or because a contemplated course of action provides significant short term good for you, but significant harm for others; or because a course of action which you know to be the just or moral one will subject you to significant disadvantage or harm; or because to YOU one course of action seems clearly right and ethical, whereas to another involved person, a different course of action seems like the right and ethical, or at least not unethical.
So the question is: how can such conflicts be resolved?
Here are three possibilities:
ONE: The Full Harm Picture
First, I think that the stakeholder approach (which we haven’t gotten to yet, but many of you probably know what it is, and if you don’t, use the online library to find out!!!) IS very useful in this area because it prods us to list all the people/entities who have a STAKE in what the corporation does: who either stand to BENEFIT from what the corporation does, or who stand to be HARMED by what the corporation does.
And in many cases, flawed ethical decisionmaking comes from failing to first sit down and make a VERY COMPLETE list of all the people and/or entities who ...
Our model for emotional intelligence consists of 5 factors and several sub-factors that help people master their emotional reactions so they achieve their life goals. Our model consists of inward and outward components that influence our actions and reactionsOur model for emotional intelligence consists of 5 factors and several sub-factors that help people master their emotional reactions so they achieve their life goals. Our model consists of inward and outward components that influence our actions and reactions
Do you believe that lies help you solve your problems? If yes, then you are seriously mistaken. Lying delays but redoubles your problems. Stop this bad game, tell the truth and face the consequences of your actions.
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Headlines about inappropriate workplace behaviour are constant with perpetrators often citing “banter” as a defence. And amongst those headlines are worrying accusations that HR does not do enough or, even worse,
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Our Founder, Roy Larson spoke on the topic of "Bringing out the Best in People" and how this can increase production, and efficiency in your jobs. Our consultants apply this to their relationships with developers, stakeholders, clients, etc. to be a catalyst in projects and your organizations everyday performance.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
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B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Building Your Employer Brand with Social MediaLuanWise
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In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
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1. Win Win belief system
and conflict resolution
Jayadeva de Silva* M.Sc, MBIM FIPM, FITD
Director/Principal consultant- Humantalents Unlimited
Our Beliefs
I like to begin with an explanation of an extremely important concept
- "Beliefs." I define "beliefs" as the truth, as YOU understand the
truth to be, regarding the way life is. But what does that mean? Truth
is fact. It is neutral, without feeling. It may be good or may be bad,
depending upon the people and situations involved, but mainly, it
just is. For example, the truth is that gravity works. That's good when
keeping you from floating thousands of feet into the air against your
wishes. On the other hand, that's rather bad when falling out of a six-
story building. Fairly simple conclusions at which to arrive. Viewing
most interpersonal situations as good or bad, however, isn't all that
easy. What makes it even more difficult is that the honor of
1
2. determining the "goodness" or "badness" of any specific event or
situation falls to a very subjective part of ourselves known as our
"Belief System.” Our basic belief system is formed at a very young
age. (A good example of a "belief system" is, when I say, "A very
young age," what are you thinking - three, four, eleven,
fifteen?").Many psychiatrists state that age as four years!
How Beliefs are formed & Effects of Beliefs
Our belief system is first given to us by our family and then finely
chiseled by our environment. Once formed, our basic beliefs are
extremely difficult (though certainly not impossible) to change
because they are carried primarily on an unconscious level. Here’s a
very somber example: Someone grows up witnessing a very abusive
relationship between his or her parents. This abuse may have been
physical, verbal, emotional, or any combination of the above.
Needless to say, it was a "bad" situation to grow up in. I believe that
would be "bad." You believe that would be "bad." And, in all
likelihood, the person who grew up in that environment believes, on
a conscious level, that that situation was "bad." And yet, why does it
happen so often -certainly more often than not - that throughout
their life, that person will go from one "bad" relationship to another?
Because their Belief System says that is the "truth" regarding how
relationships are! Just as was mentioned earlier - a belief is the truth,
as YOU understand the truth to be - regarding the way life is. On an
unconscious level, that person will continually steer their way to the
(their) truth, according to their belief system. Though they won't
necessarily seek out a partner to fit that belief/truth, they will often
sabotage the "good" relationships they find themselves in until
finding the one that fits their belief system at this.
Here is an example as a mini case study
“Sunil was thinking about moving to a place close to Colombo and
asked if a particular home a friend told him about over the phone
was close to Colombo. . .His friend Nimal said, "No, it's pretty far
2
3. away." So Sunil told Nimal that he wasn't interested. When Sunil and
his wife arrived in Colombo from Hambantota they asked Nimal to
take them to that home just to see it. When they arrived, Sunil said, "I
thought you told me it wasn't near the City"Nimal: It is, too….far!
Sunil: No it isn't! Nimal: Yes, it is! Let's analyze this: The "truth" is
that home was ten miles from the City. Nimal living in Bambalapitiya,
feels that ten miles is far away. Sunil, being from remote
Hambantota, feels 10 miles from the City isn't too far away. I'd say
their miscommunication had "something" to do with their belief
systems.
Yes, they are still friends. Why did neither of them think to mention
the exact number of miles?” Now, let's relate this whole thing back to
the subject of our discussion. The typical belief system when dealing
with a person from whom you want something is "For me to win,
they need to lose." Or, "If I want a bigger piece of pie, I need to take
his or her slice."
The WIN WIN belief system says, "For me to win, I need to also
help that person win, or at least feel good about the situation." And,
"If I want a bigger slice of the cake, I'll get together with him or her
and bake a bigger cake" . In other words, "Both people win." So let's
look at an effective way to work with "Beliefs."
First, when in confrontation with a person you may be finding
difficult to get along with, ask yourself four questions:
#1 How is my personal belief system distorting the actual truth of
the situation?
#2 how is his or her personal belief system distorting the actual truth
of the situation?
#3 what questions can I ask this person that will clarify my
understanding of their version of the truth (their belief system)?
#4 what information can I give that will help them clarify their
understanding of my version of the truth (my belief system)?
3
4. As the saying goes, within conflict between two or more people,
there are generally three truths - your truth, their truth, and the real
truth. Through questions, as well as a caring exchange of
information, the real truth can usually be discovered, generating
understanding, peace, and respect.This leads to results in alignment
with the Win Win belief system in which "Both people win."
*( This is a learning resource of students of negotiation .A production of Humantalents
International)
Mr. Jayadeva de Silva obtained his Master’s degree in Science from Russian Friendship University, Moscow and Diploma in Personnel
management from National Institute of Business Management. A Fellow of both the Institute of Personnel Management and Institute of
Training & development, he is also professionally qualified in training systems & curriculum design with an ILO fellowship. A strong
advocate of Human Talents Development, Mr. Jayadeva de Silva is the Principal consultant of humantalents Unlimited, a professional
practice that provides holistic professional services in Training & Management Consultancy. Mr. de Silva who counts over 25 years of
experience has carried out several management consultancy projects and has conducted numerous Training Programs/workshops. He has
contributed articles (over 30) and authored the trend setting book ‘Human Talents Management’ which introduced a new leadership
theory. He founded “HRSriLanka: and “humantalents” International e Learning Groups. Mr. Jayadeva de Silva was previously the Group
Manager (Human Resources Development) for Hayleys Group of Companies, a multi-billion-rupee public listed company and later became
the Group Director–Human Resources of Brown & Co. also a large public listed company. He has lectured part-time in professional and
post graduate courses in HRM & HRD. He is currently serving as a consultant for Post graduate Institute of Agriculture, University of
Peradeniya.. Mr de Silva has conducted over 18 programmes for workplace cooperation project of SriLanka Telecom Limited
Mr. Jayadeva de Silva can be contacted at:
Tel: 94-1-2562449
or 077 7272295
E mail djayadeva@gmauil.com
4