Design Thinking is a methodology used to address "wicked problems", which are highly complex problems with many unknowns and no clear solutions. Wicked problems have no definitive formulation or stopping rules for solutions, which can only be good or bad rather than true or false. Every aspect of a wicked problem is a symptom of a higher-level problem, and solving one has no room for trial and error due to their unique nature.

1. WICKED PROBLEMS
• Design Thinking is a problem solving methodology that is used to
address ‘wicked problems’.
• A wicked problem means that the nature of the problem is highly
ambiguous.
• A highly complex problem where there are many knowns and
unknowns.
• Wicked problems do not have clear yes or no solution.
• There are only better or worse solutions to wicked problems.

2. WICKED PROBLEMS

6. WICKED PROBLEMS
• Have no definitive formulation, but every formulation of a
wicked problem corresponds to the formulation of a
solution.
• Have no stopping rules.
• Solutions to…….cannot be true or false, only good or bad.
• Every ………….is a symptom of another, “higher level,”
problem.

7. WICKED PROBLEMS
• No formulation and solution of a wicked problem has a
definitive test.
• Solving a …………..is a “one shot” operation, with no
room for trial and error.
• Every ………is unique.
• The …………..solver has no right to be wrong, they are
fully responsible for their actions.