The document discusses the benefits of unified communications for small and medium-sized businesses. It outlines how unified communications solutions from Cisco can help businesses lower costs, improve productivity and customer service, and better integrate communications across different devices and locations. The document provides examples of how unified communications has helped businesses like a automotive repair shop, a manufacturing company, a medical practice, and an event planning firm allow employees to communicate and collaborate more effectively.
The document discusses unified communications and how it can benefit small and medium-sized businesses. It outlines common business priorities for IT organizations and challenges businesses face with communications technologies. The document then explains what unified communications is, its components, and how it integrates different modes of communication. Several case studies are presented of businesses that implemented Cisco unified communications solutions to improve productivity, customer service, and mobility. The document concludes by discussing why Cisco is well-positioned to provide unified communications solutions.
The Introducing Cisco Voice and Unified Communications Administration (ICOMM) exam is associated with the Cisco CCNA Voice certification. This exam tests a candidate's knowledge of the architecture, components, functionalities, and features of Cisco Unified Communications solutions. https://www.pass4sureexam.com/640-461.html
The document provides an overview of Cisco's CCNA Voice certification and Cisco's Unified Communications solutions for small and medium-sized businesses. It describes the key components of the Unified Communications architecture including the infrastructure layer, call processing layer, applications layer, and endpoint layer. It then summarizes some of Cisco's call processing and call management solutions tailored for different business sizes, including the Cisco Smart Business Communications System, Cisco Unified Communications Manager Express, and Cisco Unified Communications Manager.
This document provides an overview of the unified communications and collaboration market, including definitions, market size and trends, solution areas, and Cisco's UC portfolio. It discusses how UC solutions integrate multiple communication methods to allow distributed groups and individuals to collaborate. The global UC market is estimated to be $20.8 billion in 2016, with major growth drivers being mobility, cloud/virtualization, and social business. Cisco is a leading provider of UC solutions and its strengths include an integrated suite, interoperability across devices, and large installed base. However, its solutions are also noted as complex to manage. Microsoft Lync offers a full UC suite that well connects with other Microsoft products like Office and Exchange.
Avaya Unified Communications For Small Businesshypknight
The document discusses unified communications solutions from Avaya for small businesses. It outlines challenges small businesses face like ensuring productivity and responsiveness. It then describes Avaya's IP Office solution which integrates voice, mobility, and other features to allow employees to communicate and collaborate from anywhere. Key benefits mentioned include reducing costs, supporting remote and mobile workers, and increasing productivity and customer responsiveness.
A simple presentation on UC irrespective of brands or companies. The references and views are taken from different market leaders, vendors & internet search. All Copyrights with their respective vendors.
Unified Communications provides a portfolio of services to deliver complete communications across applications and devices at any time and anywhere. It enhances business productivity and facilitates agility by creating a unified workspace with any combination of applications, devices, networks, and operating systems. Unified Communications helps integrate communications more closely with business processes to ensure information reaches recipients through the most appropriate medium regardless of their working environment. A software-based approach allows businesses to stay flexible and embrace innovations without needing to upgrade hardware.
The document discusses unified communications and how it can benefit small and medium-sized businesses. It outlines common business priorities for IT organizations and challenges businesses face with communications technologies. The document then explains what unified communications is, its components, and how it integrates different modes of communication. Several case studies are presented of businesses that implemented Cisco unified communications solutions to improve productivity, customer service, and mobility. The document concludes by discussing why Cisco is well-positioned to provide unified communications solutions.
The Introducing Cisco Voice and Unified Communications Administration (ICOMM) exam is associated with the Cisco CCNA Voice certification. This exam tests a candidate's knowledge of the architecture, components, functionalities, and features of Cisco Unified Communications solutions. https://www.pass4sureexam.com/640-461.html
The document provides an overview of Cisco's CCNA Voice certification and Cisco's Unified Communications solutions for small and medium-sized businesses. It describes the key components of the Unified Communications architecture including the infrastructure layer, call processing layer, applications layer, and endpoint layer. It then summarizes some of Cisco's call processing and call management solutions tailored for different business sizes, including the Cisco Smart Business Communications System, Cisco Unified Communications Manager Express, and Cisco Unified Communications Manager.
This document provides an overview of the unified communications and collaboration market, including definitions, market size and trends, solution areas, and Cisco's UC portfolio. It discusses how UC solutions integrate multiple communication methods to allow distributed groups and individuals to collaborate. The global UC market is estimated to be $20.8 billion in 2016, with major growth drivers being mobility, cloud/virtualization, and social business. Cisco is a leading provider of UC solutions and its strengths include an integrated suite, interoperability across devices, and large installed base. However, its solutions are also noted as complex to manage. Microsoft Lync offers a full UC suite that well connects with other Microsoft products like Office and Exchange.
Avaya Unified Communications For Small Businesshypknight
The document discusses unified communications solutions from Avaya for small businesses. It outlines challenges small businesses face like ensuring productivity and responsiveness. It then describes Avaya's IP Office solution which integrates voice, mobility, and other features to allow employees to communicate and collaborate from anywhere. Key benefits mentioned include reducing costs, supporting remote and mobile workers, and increasing productivity and customer responsiveness.
A simple presentation on UC irrespective of brands or companies. The references and views are taken from different market leaders, vendors & internet search. All Copyrights with their respective vendors.
Unified Communications provides a portfolio of services to deliver complete communications across applications and devices at any time and anywhere. It enhances business productivity and facilitates agility by creating a unified workspace with any combination of applications, devices, networks, and operating systems. Unified Communications helps integrate communications more closely with business processes to ensure information reaches recipients through the most appropriate medium regardless of their working environment. A software-based approach allows businesses to stay flexible and embrace innovations without needing to upgrade hardware.
Unified Communications - Ten reasons organisations are switchingO2 Business UK
Hosted Lync UC supports your business as it responds to the growing trend for mobility. It’s unified communications using one of the leading platforms, Microsoft Lync,
combined with enterprise IP Voice that can replace your existing PBX. Seamlessly integrate your mobile and home workers and present them as part of the team. Make it easier for your teams to work together and share information regardless of location, either internally or with partners and suppliers. Choose from a software client, or Lync phone handsets or headsets. Hosted Lync UC is fully federated, which means users can communicate and collaborate with people outside of the organisation as long as they are using another federated service: it could be MS Lync or earlier versions of the product, or similar services like IBM Sametime, Cisco Unified Presence Server, Yahoo Messenger or Skype.
Unified Communications & Collaboration: Connecting people and informationComputacenter UK LTD
Unified Communications and Collaboration (UCC) aims to connect people and information across disparate locations to improve productivity. UCC brings together technologies like IP telephony, video conferencing, instant messaging and collaboration tools on a single platform. Implementing UCC requires establishing an IP-based communications infrastructure and adopting visual collaboration tools to replace travel with virtual meetings and training sessions. Computacenter can help organizations implement and support UCC solutions to realize benefits like reduced costs, improved flexibility and collaboration, and faster decision making.
The presentation envelopes unified communication services, beginning with what
it means, its importance and benefits. The slide sheds light on what's popularly known as 'Human
Assisted E-commerce' and how Happiest Minds' Lifecycle Services help enhance unified
communications.
Happiest Minds Unified Communication Services:
http://www.happiestminds.com/technology-focus/unified-communications-services/
Migration to Unified Communications from Legacy Phone SystemsJack Brown
This document provides an overview of migrating to a Cisco Unified Communications system from a legacy phone system. It discusses deployment models including single-site, centralized call processing, and distributed call processing. It also covers migration options like phased migration and parallel cutover. Key application examples covered include Cisco Unified Mobile Communicator and WebDialer. Planning considerations for implementing Unified Communications Manager such as network infrastructure, dial plan, and user requirements are also outlined.
Avaya Strategy: Leveraging Technology to Drive Customer ValueAvaya Inc.
Avaya's strategy focuses on unified communications, contact center solutions, and an integrated technology stack to drive customer value. Key elements include expanding their product focus in areas like collaboration, mobility, and networking functionality while also simplifying the customer experience through strategic alliances and integration with solutions like Microsoft Lync. Avaya aims to provide differentiated value through innovation in offerings like speech analytics, contact center solutions for IP Office, and unified management platforms.
Comcast Business VoiceEdge Presentation 2014_call 1 786 558 4440Miguel Spencer
VoiceEdge (hosted PBX) Fully-managed alternative to on-site, hardware-based PBXs or key systems User-friendly, yet powerful voice and unified communication service for businesses Complete, affordable packages
There are a few key trends that are making business more complex: global value chain, consumerization, information overload and worker mobility.
These complexities are having a dramatic impact on business – slowing key business processes, reducing responsiveness and causing missed opportunities for your customers.
Cisco’s collaboration architecture is designed to help address these challenges. From the ground up, it is constructed to enable boundaryless collaboration – breaking down silos between content formats, individual tools and devices, companies, and ultimately between people working towards a common goal.
Cisco’s portfolio of collaboration applications leverage these services to help companies deliver against top line business imperatives such as saving on travel costs, improving employee productivity, increasing customer intimacy and facilitating innovation.
Together, these layers establish a collaboration core enabling compelling experiences both within and among organizations. As you and your customers think about transitioning to boundaryless collaboration, this is the architecture that will enable it.
Vision Concept Technology is a business communication solutions provider that was founded in 1995 in Columbus, Ohio. It has since expanded to offer a wide range of services across multiple states while maintaining a focus on communication solutions. The company has invested heavily in training its team on converged voice and data applications and holds numerous industry certifications. It provides services including structured cabling, networking, security, telephone systems, backup/disaster recovery, and more to help businesses with their information and communication technology needs. Customers provide positive feedback on Vision Concept Technology's professionalism, knowledge, and dependability in addressing any issues.
A presentation shown at the Communication by Mr. Elias Aad for the Smart SMB event held at Murooj Rotana Dubai last May 21, 2008 organized by Emirates Computers and sponsored by Cisco & 3M.
The leading company in the field of automation for security and monitoring of the environments
has chosen Cisco technology to interconnect locations and subsidiaries internationally through a
communication architecture and integrated data collaboration with voice and video.
Cisco vs. Microsoft - Strategic Decisions for a Unified Communications Deploy...Brent Kelly
Many organizations have Cisco networking equipment as well as Cisco voice communications solutions. These same organizations also have Microsoft desktop software and MIcrosoft Lync, which is used by many enterprises for presence and instant messaging.
Both vendors are pushing very hard to have organizations adopt their entire unified communications offering. For Cisco, this means deploying the Jabber client along with WebEx for conferencing and Cisco video solutions. For Microsoft, this means deploying more capabilities in Microsoft Lync, including conferencing and collaboration as well as Enterprise Voice.
In many companies, there are articulate and impassioned people who are sincerely trying to do their best who argue for one vendor's unified communications offering over the other. This often ends up in a "Cisco versus Microsoft" discussion, which may become a heated argument.
What to do?
This presentation looks at many of the issues involved with a Cisco vs. Microsoft unified communications debate. It provides individuals and companies with strategies for eliminating one vendor as well as ways the two solutions may co-exist in the organization.
Unified Communication Partners Supplying, Installing and Servicing fixed telephone systems for business PAX Systems and offices in NSW since 2011. Call us now 1300 729 293, fax 02 9635 4215
This document discusses unified communications and the Unison product. It begins with an overview of unified communications, describing how it integrates various communication modes like telephony, email, instant messaging, and video conferencing. It then discusses Unison specifically, explaining that it is a server and client that provide all communications in a single desktop application. The document concludes by comparing Unison to Microsoft's offerings, noting that Unison is easier to set up, has lower licensing fees, and provides higher margins for partners.
This document summarizes the services provided by Broadview Networks, a technology and communications company. Broadview Networks offers a range of cloud-based software, infrastructure, and communications services to help businesses improve productivity and reduce costs. Their solutions include hosted Microsoft Office applications, data backup and storage, IP phone services, networking, and security services. Broadview Networks aims to enable businesses to focus on their core operations by managing all of their technology and communication needs.
iPECS eMG800 is an optimized SME solution built with the common challenges of SMEs in mind such as growth, flexible IP converged capabilities, unified communications, ease of use, mobility, single management, scalability, reliability and cost-effectiveness.
Understanding and Applying Unified CommunicationsPlante & Moran
Unified communications (UC) integrates communication functions into business processes. It can be purchased through telecom, desktop, or application providers. UC includes tools like presence, instant messaging, conferencing, mobility features, and integrating communications into business processes. While vendors often oversimplify UC, it is best viewed as a continuum from infrastructure integration to application integration. UC aims to optimize processes by speeding communication and collaboration.
Software Developer Lowers Phone Costs, Improves Customer Care.
Quintiq adopted Jabber for voice services and introduced follow-the-sun support with Unified Contact Center Express.
CIO | 3 STEPS to Maximizing ROI for Microsoft Lync Enterprise VoiceChristiaan Stavorinus
ENTERPRISES ARE STANDING AT A CROSSROADS AND COMMUNICATION IS KEY TO SUCCESS.
In today’s highly competitive, global marketplace. Executives need to make decisions quickly, but information and employees are spread out in many different locations. To operate efficiently, businesses need fast, simple ways to exchange data.
As a result, many enterprises stand at an important crossroad. They have invested large sums in legacy Time Division Multiplexing (TDM) network voice infrastructures that do not easily support modern Unified Communications (UC) solutions, such as the increasingly popular Microsoft Lync.
“About 70% of businesses are now using Lync in some fashion,” states Irwin Lazar, Vice President and Service Director for The Nemertes Research Group, Inc. “Most of these companies use it for instant messaging, web conferencing, and voice/video chat. A small but growing percentage are using it to replace or augment their PBXs.”
In addition to delivering new communication options, Unified Commu- nications delivers other benefits. By leaving behind their legacy PBX and moving ahead to a new Session Initiation Protocol (SIP) network infrastructure, businesses reduce their capital expenditure (CapEx) and lower their ongoing maintenance requirements, which can decrease their operating expenditure (OpEx) by as much as 50%.
The transition from the old to the new works with the right network infrastructure. Enterprises need one that is rock solid. “Today, businesses simply cannot tolerate downtime,” says James Rodd, Co-Founder and Managing Director at Modality Systems, Unified Communications specialists. Businesses must also have a way to integrate their traditional systems with new, modern functions. Finally, they need a solution that offers robust security, so corporate data
is protected as it travels from location to location. To deliver such functionality, enterprises need a Session Border Controller (SBC) that works in conjunction with Lync to enable the delivery of sophisticated voice, data, and video services to enterprise users.
This document discusses a partnership between IBM and ScanTech to provide food safety and security solutions. It outlines ScanTech's capabilities in electron beam and x-ray technologies. The companies will combine their expertise to develop innovative solutions using IBM's Smarter Food framework. Their integrated offerings will help customers meet regulatory requirements while increasing efficiency and reducing costs.
ISA Ireland Technology Modernization Conference Agenda 25 Mar 15Claire Blair
The agenda for the upcoming "Technology Modernization" Conference in Dublin, Wednesday 25th March in now available! This seminar will bring together key industry guest speakers who have successfully implemented new technology programs to ensure “Technology Modernization” along with industry solutions from vendors based on past case studies.
1) Los nuevos medios se caracterizan por la representación numérica de todos los objetos, que pueden ser manipulados algorítmicamente y descritos en términos matemáticos. 2) Los objetos se componen de elementos modulares que mantienen su identidad individual. 3) Muchas operaciones pueden automatizarse utilizando plantillas o algoritmos simples.
Unified Communications - Ten reasons organisations are switchingO2 Business UK
Hosted Lync UC supports your business as it responds to the growing trend for mobility. It’s unified communications using one of the leading platforms, Microsoft Lync,
combined with enterprise IP Voice that can replace your existing PBX. Seamlessly integrate your mobile and home workers and present them as part of the team. Make it easier for your teams to work together and share information regardless of location, either internally or with partners and suppliers. Choose from a software client, or Lync phone handsets or headsets. Hosted Lync UC is fully federated, which means users can communicate and collaborate with people outside of the organisation as long as they are using another federated service: it could be MS Lync or earlier versions of the product, or similar services like IBM Sametime, Cisco Unified Presence Server, Yahoo Messenger or Skype.
Unified Communications & Collaboration: Connecting people and informationComputacenter UK LTD
Unified Communications and Collaboration (UCC) aims to connect people and information across disparate locations to improve productivity. UCC brings together technologies like IP telephony, video conferencing, instant messaging and collaboration tools on a single platform. Implementing UCC requires establishing an IP-based communications infrastructure and adopting visual collaboration tools to replace travel with virtual meetings and training sessions. Computacenter can help organizations implement and support UCC solutions to realize benefits like reduced costs, improved flexibility and collaboration, and faster decision making.
The presentation envelopes unified communication services, beginning with what
it means, its importance and benefits. The slide sheds light on what's popularly known as 'Human
Assisted E-commerce' and how Happiest Minds' Lifecycle Services help enhance unified
communications.
Happiest Minds Unified Communication Services:
http://www.happiestminds.com/technology-focus/unified-communications-services/
Migration to Unified Communications from Legacy Phone SystemsJack Brown
This document provides an overview of migrating to a Cisco Unified Communications system from a legacy phone system. It discusses deployment models including single-site, centralized call processing, and distributed call processing. It also covers migration options like phased migration and parallel cutover. Key application examples covered include Cisco Unified Mobile Communicator and WebDialer. Planning considerations for implementing Unified Communications Manager such as network infrastructure, dial plan, and user requirements are also outlined.
Avaya Strategy: Leveraging Technology to Drive Customer ValueAvaya Inc.
Avaya's strategy focuses on unified communications, contact center solutions, and an integrated technology stack to drive customer value. Key elements include expanding their product focus in areas like collaboration, mobility, and networking functionality while also simplifying the customer experience through strategic alliances and integration with solutions like Microsoft Lync. Avaya aims to provide differentiated value through innovation in offerings like speech analytics, contact center solutions for IP Office, and unified management platforms.
Comcast Business VoiceEdge Presentation 2014_call 1 786 558 4440Miguel Spencer
VoiceEdge (hosted PBX) Fully-managed alternative to on-site, hardware-based PBXs or key systems User-friendly, yet powerful voice and unified communication service for businesses Complete, affordable packages
There are a few key trends that are making business more complex: global value chain, consumerization, information overload and worker mobility.
These complexities are having a dramatic impact on business – slowing key business processes, reducing responsiveness and causing missed opportunities for your customers.
Cisco’s collaboration architecture is designed to help address these challenges. From the ground up, it is constructed to enable boundaryless collaboration – breaking down silos between content formats, individual tools and devices, companies, and ultimately between people working towards a common goal.
Cisco’s portfolio of collaboration applications leverage these services to help companies deliver against top line business imperatives such as saving on travel costs, improving employee productivity, increasing customer intimacy and facilitating innovation.
Together, these layers establish a collaboration core enabling compelling experiences both within and among organizations. As you and your customers think about transitioning to boundaryless collaboration, this is the architecture that will enable it.
Vision Concept Technology is a business communication solutions provider that was founded in 1995 in Columbus, Ohio. It has since expanded to offer a wide range of services across multiple states while maintaining a focus on communication solutions. The company has invested heavily in training its team on converged voice and data applications and holds numerous industry certifications. It provides services including structured cabling, networking, security, telephone systems, backup/disaster recovery, and more to help businesses with their information and communication technology needs. Customers provide positive feedback on Vision Concept Technology's professionalism, knowledge, and dependability in addressing any issues.
A presentation shown at the Communication by Mr. Elias Aad for the Smart SMB event held at Murooj Rotana Dubai last May 21, 2008 organized by Emirates Computers and sponsored by Cisco & 3M.
The leading company in the field of automation for security and monitoring of the environments
has chosen Cisco technology to interconnect locations and subsidiaries internationally through a
communication architecture and integrated data collaboration with voice and video.
Cisco vs. Microsoft - Strategic Decisions for a Unified Communications Deploy...Brent Kelly
Many organizations have Cisco networking equipment as well as Cisco voice communications solutions. These same organizations also have Microsoft desktop software and MIcrosoft Lync, which is used by many enterprises for presence and instant messaging.
Both vendors are pushing very hard to have organizations adopt their entire unified communications offering. For Cisco, this means deploying the Jabber client along with WebEx for conferencing and Cisco video solutions. For Microsoft, this means deploying more capabilities in Microsoft Lync, including conferencing and collaboration as well as Enterprise Voice.
In many companies, there are articulate and impassioned people who are sincerely trying to do their best who argue for one vendor's unified communications offering over the other. This often ends up in a "Cisco versus Microsoft" discussion, which may become a heated argument.
What to do?
This presentation looks at many of the issues involved with a Cisco vs. Microsoft unified communications debate. It provides individuals and companies with strategies for eliminating one vendor as well as ways the two solutions may co-exist in the organization.
Unified Communication Partners Supplying, Installing and Servicing fixed telephone systems for business PAX Systems and offices in NSW since 2011. Call us now 1300 729 293, fax 02 9635 4215
This document discusses unified communications and the Unison product. It begins with an overview of unified communications, describing how it integrates various communication modes like telephony, email, instant messaging, and video conferencing. It then discusses Unison specifically, explaining that it is a server and client that provide all communications in a single desktop application. The document concludes by comparing Unison to Microsoft's offerings, noting that Unison is easier to set up, has lower licensing fees, and provides higher margins for partners.
This document summarizes the services provided by Broadview Networks, a technology and communications company. Broadview Networks offers a range of cloud-based software, infrastructure, and communications services to help businesses improve productivity and reduce costs. Their solutions include hosted Microsoft Office applications, data backup and storage, IP phone services, networking, and security services. Broadview Networks aims to enable businesses to focus on their core operations by managing all of their technology and communication needs.
iPECS eMG800 is an optimized SME solution built with the common challenges of SMEs in mind such as growth, flexible IP converged capabilities, unified communications, ease of use, mobility, single management, scalability, reliability and cost-effectiveness.
Understanding and Applying Unified CommunicationsPlante & Moran
Unified communications (UC) integrates communication functions into business processes. It can be purchased through telecom, desktop, or application providers. UC includes tools like presence, instant messaging, conferencing, mobility features, and integrating communications into business processes. While vendors often oversimplify UC, it is best viewed as a continuum from infrastructure integration to application integration. UC aims to optimize processes by speeding communication and collaboration.
Software Developer Lowers Phone Costs, Improves Customer Care.
Quintiq adopted Jabber for voice services and introduced follow-the-sun support with Unified Contact Center Express.
CIO | 3 STEPS to Maximizing ROI for Microsoft Lync Enterprise VoiceChristiaan Stavorinus
ENTERPRISES ARE STANDING AT A CROSSROADS AND COMMUNICATION IS KEY TO SUCCESS.
In today’s highly competitive, global marketplace. Executives need to make decisions quickly, but information and employees are spread out in many different locations. To operate efficiently, businesses need fast, simple ways to exchange data.
As a result, many enterprises stand at an important crossroad. They have invested large sums in legacy Time Division Multiplexing (TDM) network voice infrastructures that do not easily support modern Unified Communications (UC) solutions, such as the increasingly popular Microsoft Lync.
“About 70% of businesses are now using Lync in some fashion,” states Irwin Lazar, Vice President and Service Director for The Nemertes Research Group, Inc. “Most of these companies use it for instant messaging, web conferencing, and voice/video chat. A small but growing percentage are using it to replace or augment their PBXs.”
In addition to delivering new communication options, Unified Commu- nications delivers other benefits. By leaving behind their legacy PBX and moving ahead to a new Session Initiation Protocol (SIP) network infrastructure, businesses reduce their capital expenditure (CapEx) and lower their ongoing maintenance requirements, which can decrease their operating expenditure (OpEx) by as much as 50%.
The transition from the old to the new works with the right network infrastructure. Enterprises need one that is rock solid. “Today, businesses simply cannot tolerate downtime,” says James Rodd, Co-Founder and Managing Director at Modality Systems, Unified Communications specialists. Businesses must also have a way to integrate their traditional systems with new, modern functions. Finally, they need a solution that offers robust security, so corporate data
is protected as it travels from location to location. To deliver such functionality, enterprises need a Session Border Controller (SBC) that works in conjunction with Lync to enable the delivery of sophisticated voice, data, and video services to enterprise users.
This document discusses a partnership between IBM and ScanTech to provide food safety and security solutions. It outlines ScanTech's capabilities in electron beam and x-ray technologies. The companies will combine their expertise to develop innovative solutions using IBM's Smarter Food framework. Their integrated offerings will help customers meet regulatory requirements while increasing efficiency and reducing costs.
ISA Ireland Technology Modernization Conference Agenda 25 Mar 15Claire Blair
The agenda for the upcoming "Technology Modernization" Conference in Dublin, Wednesday 25th March in now available! This seminar will bring together key industry guest speakers who have successfully implemented new technology programs to ensure “Technology Modernization” along with industry solutions from vendors based on past case studies.
1) Los nuevos medios se caracterizan por la representación numérica de todos los objetos, que pueden ser manipulados algorítmicamente y descritos en términos matemáticos. 2) Los objetos se componen de elementos modulares que mantienen su identidad individual. 3) Muchas operaciones pueden automatizarse utilizando plantillas o algoritmos simples.
The document describes a LinkedIn lead generation service. The service aims to [1] build a targeted LinkedIn network for clients, [2] send personalized connection requests and messages, and [3] provide daily reports and export connection data. The service claims it can generate 20-30 warm leads and 3-12 meeting requests from a single campaign. It focuses on connecting with senior-level decision makers and customizing all outreach to avoid a spammy approach.
The document discusses the M25 Consortium of Academic Libraries. It describes the governance and staff of the consortium including officers, steering groups, and a support team. It lists some of the consortium's activities such as continuing professional development, resource discovery through Search25, an access and borrowing scheme, annual conferences and networking events, and consortial purchasing. It also discusses the results of a trial of e-video usage which found a large increase in usage of video collections through the consortium. It provides contact information for the executive manager and links to related websites.
Google-Apps, Laptops en Draadloos…werken op de School voor Onderwijs en Kinderopvang (ROC Tilburg).
(Projectplan, -beschrijving, -resultaten en Toolbox)
9 Useful Email Addresses You should SaveFlowingEvents
This document provides 9 useful email addresses to save for various purposes:
1) Wordpress and Blogger secret emails allow publishing blog posts via email. Facebook and Flickr secret emails allow uploading photos/videos to those accounts.
2) The wsmith@wordsmith.org email returns definitions for words included in the subject line.
3) Zamzar emails like pdf@zamzar.com can convert files between formats and send a link to the converted file.
4) Pdfconvert.me emails allow converting emails, attachments, or webpages to PDF format.
Sara City comes with a fulfilling promise of Bigger & Better Lifestyles. A housing project of 1 and 2 bedroom apartments with a valuable rate, Sara City Phase 4 is an enviable opportunity to own your dream home in a dream residential project.
With top-of-the-line amenities and facilities, this premier 50-acre mega township in Chakan has been a success story. The only project with a piped gas line, Sara City has been elevating lifestyles in Chakan since the last five years.
You are invited to be a part of this celebrated lifestyle.
ONLINE-CD STORES..........I HOPE HELP FULL TO OTHERSN.CH Karthik
This document outlines an online CD store project with 3 members. It discusses the existing manual system of buying CDs from physical stores and proposes an online system to reduce time and costs. The proposed system would allow customers to view CD details, watch 5 minute demo videos, purchase CDs through online payment, and receive order confirmations via email. The technical requirements include using .NET framework for the front end, SQL server for the back end, and Windows 7 or XP operating systems. In conclusion, the system has potential for improving delivery times, communications, product offerings, and updates.
Der Garten ist der Vergnügungspark hinterm Haus!
Mit Sonnenliegen und Badespaß kann das Freizeitvergnügen starten. Aber auch optisch kann mit der richtigen Gartenarchitektur einiges rausgeholt werden.
Nutze unsere Kataloge, wie etwa "Praskac Pflanzenkatalog 2015", um Dir einen detaillierten Überblick zu verschaffen.
Mehr Infos unter www.wohnnet.at
The document discusses random variables and probability distributions. It defines a random variable as a function that assigns a numerical value to each outcome in a sample space. Random variables can be discrete or continuous. The probability distribution of a random variable describes its possible values and the probabilities associated with each value. It then discusses the binomial distribution in detail as an example of a theoretical probability distribution. The binomial distribution applies when there are a fixed number of independent yes/no trials, each with the same constant probability of success.
The Next Wave of Manufacturing Relies on Plant Operations TransformationCognizant
To enable agility, predictability, responsiveness and efficiency, manufacturers must think holistically about their factories and develop integrated and harmonized capabilities that connect the supply chain with a new product introduction value stream.
The document discusses game loops, which are the core repetitive actions players perform in social games. It provides examples of good and bad game loops, and emphasizes that good loops should be fun to repeat, have few steps, and provide closure and rewards. The document also discusses adding "smart depth" by including extra strategic layers on top of the core loop. It notes game loops should be tested and verified. The last part discusses an example city-building game loop involving placing houses, collecting income, and un-fogging maps.
The document discusses the three main types of rocks: igneous, sedimentary, and metamorphic. Igneous rocks form from cooling lava and can have large or small crystals depending on the cooling rate. Sedimentary rocks form from compressed sediments and contain fossils. Metamorphic rocks form from existing rocks undergoing heat and pressure, and can have banded or non-banded textures.
Kanban als Erweiterung des Strategischen Teilemanagements
Kanban als Hebel zur Reduzierung der Lieferantenbasis
Versorgungssicherheit innerhalb der Wertschöpfungskette auch bei C-Teilen
Prozesskostensenkung im Beschaffungs- und Warenbereitstellungsprozess
Comscentre offers private MPLS networks, NBN access, and managed IT services including SIP trunking, unified communications, and cloud and managed services. Their highly resilient MPLS network connects sites across Australia and Asia. They provide business-grade internet, backup wireless, VPNs, firewalls, and wireless in remote areas. Comscentre manages Cisco Hosted Collaboration Solutions (HCS) and takes responsibility for network monitoring and issue resolution through their Network Operations Centers.
The document describes the Vertical SBX IP converged telephony system. It can be deployed as a VoIP system or use traditional phone lines, allowing businesses to migrate to VoIP at their own pace. It supports up to 48 users across multiple sites and offers features such as integrated voice mail, call routing, and mobility. Customers praise its flexibility, easy installation, and cost-effective enterprise-level features.
Cisco, ESI, and Nextiva are among the top small business phone systems that provide features like call transferring, voicemail, and conferencing capabilities. A KSU-Less phone system is most suitable for small businesses with 10 or fewer extensions, as it can meet phone needs at a lower cost than other systems like Key systems or PBXs. The KSU-Less system offers convenience through portability and low maintenance costs.
Unified Communications solutions from SpliceCom consolidate voice services and business applications across an IP infrastructure to increase productivity. The solutions integrate applications like business telephony, messaging, conferencing, and presence indicators. Maximiser is SpliceCom's scalable unified communications system, supporting 4 to 100,000 users. It allows mobility through features like extension anywhere and supports platforms including Windows, MacOS, and integration with Microsoft OCS.
The document discusses how the workplace and collaboration needs have changed, with teams now working interdependently from various locations using various devices. It outlines Cisco's strategic approach to addressing these new collaboration needs through unified communications, pervasive video, and a unified workspace to enable secure connectivity and productivity from anywhere. The future workplace is envisioned as a connected workplace with embedded collaboration capabilities and activity-based facilities supported by converged policies, space, and technology. Cisco provides solutions like enterprise networks, security, mobility and BYOD policies to enable this new way of working.
DVB Bank implemented a Cisco unified communications solution including Cisco Jabber, WebEx Meetings, and TelePresence to improve communication across its 12 globally distributed offices. This enabled faster and more effective collaboration between employees. Staff can now easily see colleagues' availability and conduct real-time video meetings to discuss important issues and share desktops. The new system replaced disparate legacy tools and has led to improved productivity, decision making, and organizational agility for the global bank.
A company was incorporated a decade ago to develop niche telecom solutions with a focus on telephony product development and staying ahead in technology. It has made huge investments in R&D and personnel and has had several successes, such as launching commercial-grade middleware and voice mail systems. More recently, it has worked to build applications that integrate voice, video, and data across networks to streamline business processes.
The Cisco Midmarket Mobility solution provides an affordable and easy-to-manage wireless network for small and mid-sized businesses implementing bring-your-own-device (BYOD) policies. It includes reliable 802.11n access points, wireless controllers for centralized management, and network monitoring tools. The solution offers enterprise-level performance and security at a lower price point tailored for mid-sized IT budgets and staffing.
Callis Cloud Expo Presentation 2011 FinalRCN Business
Callis Communications is a leading provider of cloud-based communication services for businesses across the Southeast United States. Founded in 1999, Callis has experienced rapid growth, making the Inc. 5000 list three times. Callis offers reliable and secure cloud-based phone systems, data and internet services, hosted Microsoft applications, and 24/7 customer support to over 450 business clients.
Discover the power of UC for your business by reading how SMB owners and IT pros transformed their business phone system from average to extraordinary with Switchvox.
This document discusses Cisco Business Edition 6000, a unified communications solution optimized for mid-sized businesses. It provides an overview of the solution, highlighting its affordability, simplicity, and scalability. Key features include integrated voice, video, messaging and mobility applications, virtualization to reduce costs, and deployment options to meet business needs as they grow.
Phone systems brisbane why i believe in zultysGreg Eicke
The Company in Australia
My connection with Zultys products goes back to 2003 when the Regional Director of Zultys Technologies Martin Trigg, introduced me to Zultys shortly after entering the Australian market. Martin’s long term tenure with Zultys and Australian distributers is testament to the quality of a world class global company. Many other business Phone System manufacturers like ShoreTel, Avaya and Mitel have experienced regular turbulent times with Australian based teams and distribution channels.
In my view Zultys is the pioneer of SIP open standards VoIP phone systems unlike their rivals who use proprietary protocols. This means you’ll never be locked into expensive proprietary phones that manufacturers like ShoreTel, Cisco, Avaya and Mitel. The open standards platform safeguards your investment and does not tie you down. Interestingly, Zultys supports virtually any SIP device, so there is almost no boundary to the potential of a Zultys IP Telephony Solution.
This document discusses Cisco's vision for the new collaboration experience in a post-PC world. It highlights how collaboration can drive productivity, innovation, and growth through mobile, social, visual, and virtual capabilities. Cisco provides an integrated collaboration solution that allows access from any device, anywhere through voice, video, and unified communications applications. The solution offers security, manageability, and choice of endpoints and devices to enable the best user and IT experience.
The document discusses how enterprises are preparing for the future of workplace by adopting more digital and collaborative tools. It notes several expectations of modern digital workplaces like high availability of services, easy sharing of files, and use of preferred devices and apps for work. The document then discusses PLDT Enterprise's managed unified communications and contact center services which help businesses by taking care of infrastructure management and providing predictable costs. It argues that PLDT's services simplify operations, provide dedicated support, and allow businesses to focus on their strategy.
Fusion Cloud Unified Communications (UC) is a cloud-based phone, conferencing, messaging and collaboration service that combines the cost savings of cloud services with the productivity of Unified Communications. It eliminates traditional PBX costs and provides mobile connectivity, integrated desktop collaboration, and the ability to add services and users as business needs evolve. Fusion works with each customer to assess needs, design the optimal solution, implement it with no service disruption, and provide ongoing support to maximize productivity and communications capabilities.
Allied Irish Bank implemented a Cisco contact center solution to gain flexibility in deploying agents across locations, improve collaboration between agents, and reduce costs. The Cisco Unified Contact Center Enterprise and Cisco Unified Communications Manager allow Allied Irish Bank to create virtual contact centers anywhere, share calls across locations, and cut hardware costs. The new solution also enhances customer experience and contact center agent productivity.
This document discusses how leveraging technology through cloud-based applications, information sharing, and video conferencing can help businesses grow without major investments. It promotes Comcast Business's internet, WiFi, phone, TV, and cloud services as ways to connect employees, share information, entertain customers, and access critical applications while managing costs. Comcast Business claims to offer fast, secure connections and 24/7 support to help businesses succeed.
Read how Synoptek has proven to be an excellent partner for companies looking to get an effective communication platform for its enterprise and set up modern phone system across the enterprise through Microsoft Teams Implementation
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
As 2023 proved, the next few years may be shaped by market volatility and artificial intelligence services such as OpenAI's ChatGPT and Perplexity.ai. Your brand will increasingly compete for attention with Google, Apple, OpenAI, and Amazon, and customers will expect a hyper-relevant and individualized experience from every business at any moment. New state-legislated data privacy laws and several FTC rules may challenge marketers to deliver contextually relevant customer experiences, much less reach unknown prospective buyers. Are you ready?Let's discuss the critical need for data governance and applied AI for your business rather than relying on public AI models. As AI permeates society and all industries, learn how to be future-ready, compliant, and confidentlyscaling growth.
Key Takeaways:
Primary Learning Objective
1: Grasp when artificial general intelligence (""AGI"") will arrive, and how your brand can navigate the consequences. Primary Learning Objective
2: Gain an accurate analysis of the continuously developing customer journey and business intelligence. Primary Learning Objective
3: Grow revenue at lower costs with more efficient marketing and business operations.
The Forgotten Secret Weapon of Digital Marketing: Email
Digital marketing is a rapidly changing, ever evolving industry--Influencers, Threads, X, AI, etc. But one of the most effective digital marketing tools is also one of the oldest: Email. Find out from two Houston-based digital experts how to maximize your results from email.
Key Takeaways:
Email has the best ROI of any digital tactic
It can be used at any stage of the customer journey
It is increasingly important as the cookie-less future gets closer and closer
Yes, It's Your Fault Book Launch WebinarDemandbase
From Blame to Gain: Achieving Sales and Marketing Alignment to Drive B2B Growth.
Tired of the perpetual tug-of-war between your sales and marketing teams? Come hear Demandbase Chief Marketing Officer, Kelly Hopping and Chief Sales Officer, John Eitel discuss key insights from their new book, “Yes, It’s Your Fault! From Blame to Gain: Achieving Sales and Marketing Alignment to Drive B2B Growth.”
They’ll share their no-nonsense approach to bridging the sales and marketing divide to drive true collaboration — once and for all.
In this webinar, you’ll discover:
The underlying dynamics fueling sales and marketing misalignment
How to implement practical solutions without disrupting day-to-day operations
How to cultivate a culture of collaboration and unity for long-term success
How to align on metrics that matter
Why it’s essential to break down technology and data silos
How ABM can be a powerful unifier
As the call for for skilled experts continues to develop, investing in quality education and education from a reputable https://www.safalta.com/online-digital-marketing/best-digital-marketing-institute-in-noida Digital advertising institute in Noida can lead to a a success career on this eve
The Strategic Impact of Storytelling in the Age of AI
In the grand tapestry of marketing, where algorithms analyze data and artificial intelligence predicts trends, one essential thread remains constant — the timeless art of storytelling. As we stand on the precipice of a new era driven by AI, join me in unraveling the narrative alchemy that transforms brands from mere entities into captivating tales that resonate across the digital landscape. In this exploration, we will discover how, in the face of advancing technology, the human touch of a well-crafted story becomes not just a marketing tool but the very essence that breathes life into brands and forges lasting connections with our audience.
Are you struggling to differentiate yourself in a saturated market? Do you find it challenging to attract and retain buyers? Learn how to effectively communicate your expertise using a Free Book Funnel designed to address these challenges and attract premium clients. This session will explore how a well-crafted book can be your most effective marketing tool, enhancing your credibility while significantly increasing your leads and sales while decreasing overall lead cost. Unpacking practical steps to create a magnetic book funnel that not only draws in your ideal customers, but also keeps them engaged. Break through the noise in the marketing world and leave with a blueprint that will transform your sales strategy.
Breaking Silos To Break Bank: Shattering The Divide Between Search And SocialNavah Hopkins
At Mozcon 2024 I shared this deck on bridging the divide between search and social. We began by acknowledging that search-first marketers are used to different rules of engagement than social marketers. We also looked at how both channels treat creative, audiences, bidding/budgeting, and AI. We finished by going through how they can win together including UTM audits, harvesting comments from both to inform creative, and allowing for non-login forums to be part of your marketing strategy.
I themed this deck using Baldur's Gate 3 characters: Gale as Search and Astarion as Social
In this humorous and data-heavy session, join us in a joyous celebration of life honoring the long list of SEO tactics and concepts we lost this year. Remember fondly the beautiful time you shared with defunct ideas like link building, keyword cannibalization, search volume as a value indicator, and even our most cherished of friends: the funnel. Make peace with their loss as you embrace a new paradigm for organic content: Pillar-Based Marketing. Along the way, discover that the results that old SEO and all its trappings brought you weren’t really very good at all, actually.
In this respectful and life-affirming service—erm, session—join Ryan Brock (Chief Solution Officer at DemandJump and author of Pillar-Based Marketing: A Data-Driven Methodology for SEO and Content that Actually Works) and leave with:
• Clear and compelling evidence that most legacy SEO metrics and tactics have slim to no impact on SEO outcomes
• A major mindset shift that eliminates most of the metrics and tactics associated with SEO in favor of a single metric that defines and drives organic ranking success
• Practical, step-by-step methodology for choosing SEO pillar topics and publishing content quickly that ranks fast
Dive deep into the cutting-edge strategies we're employing to revolutionize our web presence in the age of AI-driven search. As Gen Z reshapes the digital realm, discover how we can bridge the generational divide. Unlock the synergistic power of PPC, social media, and SEO, driving unparalleled revenues for our projects.
The Secret to Engaging Modern Consumers: Journey Mapping and Personalization
In today's digital landscape, understanding the customer's journey and delivering personalized experiences are paramount. This masterclass delves into the art of consumer journey mapping, a powerful technique that visualizes the entire customer experience across touchpoints. Attendees will learn how to create detailed journey maps, identify pain points, and uncover opportunities for optimization. The presentation also explores personalization strategies that leverage data and technology to tailor content, products, and experiences to individual customers. From real-time personalization to predictive analytics, attendees will gain insights into cutting-edge approaches that drive engagement and loyalty.
Key Takeaways:
Current consumer landscape; Steps to mapping an effective consumer journey; Understanding the value of personalization; Integrating mapping and personalization for success; Brands that are getting It right!; Best Practices; Future Trends
Capstone Project: Luxury Handloom Saree Brand
As part of my college project, I applied my learning in brand strategy to create a comprehensive project for a luxury handloom saree brand. Key aspects of this project included:
- *Competitor Analysis:* Conducted in-depth competitor analysis to identify market position and differentiation opportunities.
- *Target Audience:* Defined and segmented the target audience to tailor brand messages effectively.
- *Brand Strategy:* Developed a detailed brand strategy to enhance market presence and appeal.
- *Brand Perception:* Analyzed and shaped the brand perception to align with luxury and heritage values.
- *Brand Ladder:* Created a brand ladder to outline the brand's core values, benefits, and attributes.
- *Brand Architecture:* Established a cohesive brand architecture to ensure consistency across all brand touchpoints.
This project helped me gain practical experience in brand strategy, from research and analysis to strategic planning and implementation.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
In today's digital world, customers are just a click away. "Grow Your Business Online: Introduction to Digital Marketing" dives into the exciting world of digital marketing, equipping you with the tools and strategies to reach new audiences, expand your reach, and ultimately grow your business.
website = https://digitaldiscovery.institute/
address = C 210 A Industrial Area, Phase 8B, Sahibzada Ajit Singh Nagar, Punjab 140308
In this humorous and data-heavy Master Class, join us in a joyous celebration of life honoring the long list of SEO tactics and concepts we lost this year. Remember fondly the beautiful time you shared with defunct ideas like link building, keyword cannibalization, search volume as a value indicator, and even our most cherished of friends: the funnel. Make peace with their loss as you embrace a new paradigm for organic content: Pillar-Based Marketing. Along the way, discover that the results that old SEO and all its trappings brought you weren’t really very good at all, actually.
In this respectful and life-affirming service—erm, session—join Ryan Brock (Chief Solution Officer at DemandJump and author of Pillar-Based Marketing: A Data-Driven Methodology for SEO and Content that Actually Works) and leave with:
• Clear and compelling evidence that most legacy SEO metrics and tactics have slim to no impact on SEO outcomes
• A major mindset shift that eliminates most of the metrics and tactics associated with SEO in favor of a single metric that defines and drives organic ranking success
• Practical, step-by-step methodology for choosing SEO pillar topics and publishing content quickly that ranks fast
Mastering Local SEO for Service Businesses in the AI Era"" is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
Today we are going to talk about how UC can change the way you do business and help you address your business challenges.
We’ll start by talking about the challenges that businesses face today – We’ll focus on those challenges that small and medium businesses report as having the greatest impact on their business.
Then we will review how UC can address these challenges –and illustrate with some actual case studies.
From a business perspective, businesses must match technology and network solutions to critical business challenges —both today and for the future - to remain competitive and thrive. In a recent study by Cisco – Small and Medium business were asked to rank the business priorities or goals for IT over the next 12 months. As you can see– the top priorities are focused on customers, lowering costs and improving workforce productivity.
Customers today are more demanding than ever. They face more choices in what and how they buy, and require a variety of different ways of communicating and getting information. Customers are used to shopping and interacting with businesses over the Internet, and they expect instant responses and rapid, personalized service.
Reducing costs and increasing efficiencies and productivity include doing less with more while continuing to improve the bottom line.
You may prioritize slightly differently or agree with the order depending on the focus of your business. What’s important to note is that Cisco has taken into account those areas where SMBs have stated they would like to improve performance and has solutions that can help businesses address these priorities.
From an employee and user perspective, we find that there are several breeds of workers in the workforce today and each has a preference for how to communicate - from the standard telephone call to the single number reach capability to the use of presence and instant messaging.
Today’s empowered employees often use the communications method they prefer most, even bringing technology into the workplace on their own. In the meantime, while the organization may be evaluating new technology, a lack of integration can result when the two are not in synch. As a result, businesses find themselves struggling to keep pace.
Finally, the way we work today is changing – new regulations and policies as well as increased security needs affect us from a legal perspective. The need to compete with more and larger organizations requires a greater degree of customer intimacy. And employees expect empowerment in their jobs, including the tools and technology available to them. Finally, society is more and more concerned with “green initiatives”, the workforce is increasingly mobile and social networks and web 2.0 technologies proactively make their way into the workplace via the workers vs the company making the choice for them.
As businesses operate across time zones, virtually 24/7, and access to continuous connectivity and real time information is required, technology can successfully bring the two together.
Other studies have categorized SMB Business Challenges and the way business decision makers describe them as shown here Later, you’ll see how actual customers addressed them using Cisco unified communications.
Connectivity
Internal
Offices
Externally:
customers
remote access
suppliers: B-2-B
Security
Data
Applications
Access
Viruses
Accessibility
Work from anywhere
Customer Service
Personalized
Accessible
Organized
Device-independent
Productivity
Better use of employee time
Tools make it easier to work
Transparency between systems, processes, functions
Unified communications delivers solutions that run on the network which enable connectivity and collaboration and that can provide you a competitive advantage.
You may ask: What exactly is Unified Communications? The answer is – it depends on who you are asking. While we can’t always define it, we know it when we see/use/experience it.
We also know that myths prevail around what UC, including it not being something that works well or is beneficial to SMBs.
For a better understanding of what UC is, let’s look at the Cisco and industry adopted definitions to start.
The Cisco approved definition is above but you can find many definitions for UC in many place.
Wikipedia says:
“UC potentially includes the integration of fixed and mobile voice, e-mail, instant messaging, desktop and advanced business applications, Internet Protocol (IP)-PBX, voice over IP (VoIP), presence, voice-mail, fax, audio video and web conferencing, unified messaging, unified voicemail, and whiteboarding into a single environment offering the user a more complete but simpler and more effective experience.”
You’ll see later that the promise of Cisco UC matches up closely with this definition.
Unified communications delivers solutions that run on the network which enable connectivity and collaboration and that can provide you a competitive advantage.
UC can be comprised of many components (here is where we notice the similarity to the Wikipedia definition of UC), but again, it’s about “unifying” or “integrating” your existing communications systems, tools and devices with the productivity applications you use every day to deliver a broad set of communications to any device, anywhere. As a result, each user can have the same basic experience, regardless of whether they are in a fixed location or mobile.
And so, UC, then, changes the old workspace – a phone and desktop computer into . . .
The Unified Workspace - one that facilitates collaboration every time, everywhere, and includes everyone. It extends unified communications across both fixed (desktop, desk phones, etc.) and mobile workspaces (mobile phones, teleworker locations, etc).
What prompts a customer to investigate or evaluation Unified Communications.
While it often begins with the phone system, it can be much. much more. Using VoIP, you leverage one network to do more then just transmit phone calls or send email. The IP network supports the phone, provides security, wireless, integration with applications. In essence, it is doing it all. The industry and many consumers world wide have chosen VoIP as the way to communicate, similar to the transition of the TV broadcast industry from standard video to HD. There are enough company benefits that it if you are purchasing a new phone system you should consider leveraging VoIP.
If you are going to a converged unified network, all elements in it should work and act as one. Cisco is the only solution provider that is able to deliver this. The system is automatically aware of what is happening on your network and everything works together.
Cisco is also the only solution provider to claim the #1 or #2 spots in every element on this slide. When you invest in Cisco you are getting the most reliable and proven technology available.
When you talk to other solution VAR’s or manufacturers, they will provide piece parts or partner with 3rd parties, a Netgear switch, Mitel phone system, Netscreen FW, D-Link phones…… It is a Hodgepodge of products that were never designed to work as a single unified communication network.
We mentioned earlier that the move to UC often starts when a company is having issues with or are outgrowing their current phone system. Using the phone system and the phones in particular, as an example, you can see some of what UC offers.
When we talk about how you communicate, we’ll highlight that the phone itself has features that are more accessible and intuitive for end-users to use. Basic features like conferencing multiple people on a call become painless but we also maximize the capabilities of UC, for example, by incorporating and providing basic call center capabilities so you can maximize sales and increase customer service. By providing the capabilities to view and use directories, to browse your voicemails, to access services like weather and stock quotes, to move from place to place and have the phone system recognize you wherever you are – and more.
To address the globalization of business and address the need to communicate 24/7, Cisco provides you with location independence. Our solution comes with the necessary elements to give you access from anywhere you want to work. As long as you have access to the internet you can securely connect to your office and get email, upload saved data, receive a phone call, video conference in an expert from a home office. TRUE location independence.
Let’s look at some real life scenarios that showcase the benefits customers have reaped by implementing Cisco Unified Communications.
Small businesses need to successfully compete against larger competitors but want to do so without continually hiring additional people. Keeping costs down and ensuring high productivity are priorities.
TBL Networks of Glen Allen, VA, was challenged to
compete against larger resellers
Provide excellent customer service and
Reduce costs
By implementing Cisco UC (CUCMBE, Unity Connection, MPE, CCX) the company was able to:
Offer a 1-hour service-level agreement that was better than it’s competitors’
Keep personnel costs down by making existing engineers more productive
Double revenues in 6 months w/o increasing staff headcount
Save $57K by operating w/o office space for nine months
Develop custom applications four times faster than usual
Seyfer Automotive, Inc. made its nine employees more productive with the Cisco Smart Business Communications System.
BUSINESS RESULTS
Freed up 30 minutes daily for the service manager, resulting in one or two additional daily repair jobs worth US$200 to $US400
Made it easier for customers to reach the right person, on the first try
Reduced number of network devices to maintain from four to one
This small supplier changed the way they work to provide a competitive advantage.
BUSINESS RESULTS
This tradeshow firm uses the Smart Business communications system to improve responsiveness and increase sales.
BUSINESS RESULTS included:
Faster response to customer messages
Increase in number of telemarketing calls by 500%
Reduced phone costs
Dr. Jayakar and Associates wanted to greatly improve productivity and provide excellent, personalized care for patients. After installing the Smart Business communications System, they achieved the following:
BUSINESS RESULTS
Automated appointment reminder calls reduce staff time by up to four hours per day.
Voice View Express improves message management and helps prioritize patient response.
Directory and one-touch dialing enables greater staff productivity.
Secure remote access to patient records provides enhanced patient care.
Integration with practice management software for expedited claims processing.
One of the most powerful productivity features for Dr. Jayakar’s office is the automated appointment reminder system. “The staff used to spend four hours a day making appointment reminder calls. Now they spend 15 minutes a day uploading the information and the system places the calls,” said Dr. Jayakar
On-screen voice mail and separate mailboxes for patients, doctors, pharmacies, and insurance companies also increase productivity by reducing the time required for message management. Now insurance companies calling to authorize procedures can simply select the appropriate mailbox and leave a message. Doctors and staff can visually scan the messages for a specific authorization and add it the patient’s file. The same tool allows critical calls to be immediately forwarded to the doctor.
“We used to check messages twice a day. It was a long process just to see if one procedure had been approved,” said Dr. Jayakar. “The new phone system lets us retrieve messages very selectively and much more efficiently, because we can quickly access the message we need when we need it.”
Geek Terminal wanted to provide a facility with best in class technology to business travelers that wanted a comfortable place to meet and/or work utilizing a full suite of business center facilities and concierge services. A primary requirement was for secure access to data and scalability as Geek Terminal grew. Geek Terminal installed the Smart Business Communications system and achieved the following:
Improved network reliability and stability
New services for customers that would be accessed using the Cisco Unified IP Phones
Highly secure Internet access
Ability to provide user friendly, technologically up to date services to mobile users
The ability of SBCS to provide all of this sealed the deal for CEO, Christopher Lee
So, why choose Cisco over others?
When evaluating what to look for in a UC solution, you get it all with Cisco.
We have a huge worldwide base of knowledgeable and skilled partners to provide sales, installation and support. Cisco has millions of small business customers and a solid reputation as a market leader.
Cisco offers small businesses the largest breadth and depth to address unique small business challenges; we have the right products and solutions, sold and delivered how you want them and wherever you are.
Cisco’s brand and years of experience in UC offer SMBs peace of mind.
Channel partners are available in every corner of the globe.
Finally, an array of financing is available to remove barriers to investing in the technology you need now.
And as embracing “Green” becomes more and more important in the world, know that Cisco is committed to it. Out Eco-Board’s mission is to:
Impact how we operate as a company
Create efficiencies and innovations in our products
Provide solutions to our customers to address global environmental issues
Inspire our employees to get involved and to take action