Uploaded byRCN Business
Callis Cloud Expo Presentation 2011 Final
Callis Communications is a leading provider of cloud-based communication services for businesses across the Southeast United States. Founded in 1999, Callis has experienced rapid growth, making the Inc. 5000 list three times. Callis offers reliable and secure cloud-based phone systems, data and internet services, hosted Microsoft applications, and 24/7 customer support to over 450 business clients.
Callis Cloud Expo Presentation 2011 Final
- 1. Your Path toCloud Communications Why Callis? Founded in 1999, Callis Communications is a leading provider of cloud-based telephony, hosted PBX, data, security, email and collaboration for businesses across the Southeast. We are revolutionizing the way businesses communicate.
- 2. Your Path toCloud Communications Callis has made Inc. 5000 three years in a row and ranked as high as the 32nd fastest growing telecommunications company in the US. Callis is a founding member of the Cloud Communications Alliance.
- 3. Local, National, andIndustry Recognition Callis
- 4.
- 5. Redundant and ReliableNetwork During past natural disasters in the Southeast, Callis Communications maintained 99.999% uptime and ensured every customer had a disaster avoidance plan in place. Our cloud solution allows utilization of our secure network for speed and reliability. Cloud Communications Alliance Network
- 6. Simple Solutions 100%Focus on Business Customers Dedicated Project Engineers Solutions Tailored to Fit Your Needs
- 7. 100% Customer SatisfactionLocal Customer Service Call Center 511 Concierge service Anyone in your office can simply dial 511 to reach a live person who will resolve the issue whether it be adding a speed dial, setting up a conference call, or programming a phone. Business Continuity / Disaster Avoidance Our solution includes built in Disaster Avoidance and Business Continuity features that insure your customers will never get a busy signal even during a hurricane, lightning strike, fire, or flood. Technology Replacement As new standard features become available, you will routinely have the latest functionality and technology at no extra cost.
- 8. We do itfor 450+ Clients, Including… "Callis not only provided a first-class phone system, but they helped address our "green" initiative by doing it with 40% less power."- White-Spunner Construction “ We chose Callis for two reasons: first, their ability to design a solution based on our needs and, second, their dedication to an unmatched level of customer service. We couldn't be more pleased with the partnership.” -Mark Foley - President, University of Mobile "Callis' VOIP expertise and overall network management has allowed us to increase productivity and leverage technology. The team's exceptional customer service and willingness to help, even when it is not a Callis issue, is one of the company's greatest attributes." -Linda Alvarez, VP - Finance, IT and Administration
- 9. SOURCE: The Enterprise-GradeCloud Computing Adoption: Trends and Purchase Requirements report. IDG Research Services and CIO Custom Solutions Group consider it extremely or very challenging to find the right cloud computing solution for their companies 60 rate security as a critical factor when evaluating cloud solutions % 62 % of companies will use enterprise-class cloud computing solutions within five years HARD TO FIND THE RIGHT PROVIDER SECURITY IS A TOP CONCERN Where are companies headed?
- 10.
- 11. + + TheCallis Solution + CALLING PLAN SECURE MULTI-SITE DATA NETWORKING PHONE SYSTEM ONLINE PORTAL HIGH-SPEED INTERNET ACCESS
- 12. Cloud Voicepath Weproudly provide a turn-key, managed communications service Cloud-based PBX, using Cisco Phones Cisco POE Switches Unlimited Local Phone and Long Distance service Dedicated High Speed Internet All System Maintenance A simple online portal to allow custom-tailored design of your system Hosted Microsoft Exchange and SharePoint Microsoft Outlook Integration (Click-to-Dial from Contacts) Auto Attendant Free conference calling Network and fiber optic cabling and wiring
- 13.
- 14.
- 15.
- 16. Call Reporting Queueand Agent Statistics
- 17. Hosted Microsoft Services- Redundant & Secure
- 18. Premise Based VS.Cloud Based For small and midsize businesses (fewer than 500 employees) there are significant cost advantages to trusting a Microsoft Communication Services provider versus an in-house deployment. If the provider has the required functionality to service your needs, then you get a more robust service at a great price
Editor's Notes
- #3 OVERVIEW Based in Mobile, AL Started as Allpage in 2003 Founding Member of the Cloud Communications Alliance Services available nationwide – Gulf Coast focused Inc 5000 fastest growing company OUR VIEW 100% focus on providing the highest quality customer service 100% focus on business customers 100% focused on network reliability OUR INVESTMENT Advanced converged network Traditional and next-gen services Cisco Partner Microsoft Partner
- #6 Reliable & scalable Flexible, cost-efficient technology services Nationwide data service availability Robust fiber-optic backbone
- #7 COMPLETE I.T. AND COMMUNICATION PORTFOLIO Comprehensive portfolio of cloud-based software and services Improves productivity, availability, compliance, and security Reduces total cost of ownership Allows you to focus on improving your organization, not your infrastructure 100% FOCUS ON BUSINESS You are our only target customer Solving your communication challenges DEDICATED PROJECT TEAM Ongoing process updates and communication Seamless installations and transitions COMMITMENT TO SERVICE AND SUPPORT Extraordinary 24/7/365 service from dedicated professionals Commitment to customer service excellence
- #10 SaaS is $16B in 2009 and will grow to $55.5B in 2014 IDC - 6/1/2010 Providers who include hosted enterprise grade email in their bundled offering of services reduce churn by 31% 73% of SMB's express very high interest in SaaS bundles which include Enterprise class Email, Hosting, 3 - 5 cloud line of business applications, web hosting, infrastructure, data backup & recovery, Microsoft Office. 2010 Edge Strategy Survey, SMB Market, Microsoft – 2/11/2010
- #13 Remove the Exclamation points
- #19 The costs per email server per year run close to 1000 / employee / year. Vs typically $120-150 / year for hosted services making them very attractive relative to an in house server 12/02/11 20:32 © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.