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Leadership Development Forum 
October 2014
10:30 Adam Montgomery - 
Leadership in the 21st Century 
11:00 Simon Biltcliffe - Webmart CEO 
12:30 Lunch 
13:30 When and why primary 
school children outperform CEOs 
14:00 Dave Corbett - An insight into 
successful organisational and 
personal change 
14:30 Refreshments 
14:45 Adam Montgomery - Future 
Trends in Leadership Development 
15:00 Close 
Agenda
Does leadership need 
to change? 
If so, then how? 
Does leadership 
development need to 
change? 
Does leadership need 
to change?
Voter Turn Out General Elections 
85% 1950 
65% 2010
“Respect, integrity, communication and excellence.” 
ENRON
7% 
*Maritz poll, April 2010 
*
“The knowledge worker cannot be 
supervised closely or in detail. He can 
only be helped. But he must direct 
himself, and he must direct himself 
towards performance and contribution, 
that is, toward effectiveness.” 
Peter Drucker - 1967
Private school, Eton, Oxford 
University, entered politics at 22 
Private school, Fettes College “the 
Eton of the North”, Oxford 
University, entered politics at 22 
Born Hackney, secondary modern 
education, started selling car aerials and 
out of a van which he had bought for £50 
Montesorri school, PhD - Stamford 
university, wears roller skates to work
£26 billion 2% Employee owned business 
£37 billion Co-operatives 
£18.5 billion Social Enterprises
Mastery 
Purpose 
Autonomy
“Hierarchical bureaucracy makes an 
assumption of incompetence and expects 
mediocre performance. It learns to live 
with mediocrity on a permanent basis, in 
the process creating—not surprisingly— 
the need for the layers middle managers 
to provide “close supervision. 
Agile makes the opposite assumption: 
competence. “ 
Steve Denning, Forbes, April 2012
So how does 
Leadership need 
to change?
Volatility 
Unpredictability 
Complexity 
Ambiguity
No of automobiles in USA 
1895 : 4 
1916: 3,376,889
Ha-Jong Chang “It’s 
human nature to 
think that the 
changes you are 
living through are 
the most 
momentous, but 
you need to put 
these things into 
perspective.”
Black Swan Events – Nassem Taleb
Complexity 
Big data 
Global supply chains & distribution 
Everything is connected

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Why an innovative approach to leadership development is needed & fast

  • 2. 10:30 Adam Montgomery - Leadership in the 21st Century 11:00 Simon Biltcliffe - Webmart CEO 12:30 Lunch 13:30 When and why primary school children outperform CEOs 14:00 Dave Corbett - An insight into successful organisational and personal change 14:30 Refreshments 14:45 Adam Montgomery - Future Trends in Leadership Development 15:00 Close Agenda
  • 3.
  • 4. Does leadership need to change? If so, then how? Does leadership development need to change? Does leadership need to change?
  • 5. Voter Turn Out General Elections 85% 1950 65% 2010
  • 6. “Respect, integrity, communication and excellence.” ENRON
  • 7. 7% *Maritz poll, April 2010 *
  • 8. “The knowledge worker cannot be supervised closely or in detail. He can only be helped. But he must direct himself, and he must direct himself towards performance and contribution, that is, toward effectiveness.” Peter Drucker - 1967
  • 9. Private school, Eton, Oxford University, entered politics at 22 Private school, Fettes College “the Eton of the North”, Oxford University, entered politics at 22 Born Hackney, secondary modern education, started selling car aerials and out of a van which he had bought for £50 Montesorri school, PhD - Stamford university, wears roller skates to work
  • 10. £26 billion 2% Employee owned business £37 billion Co-operatives £18.5 billion Social Enterprises
  • 11.
  • 12.
  • 14.
  • 15. “Hierarchical bureaucracy makes an assumption of incompetence and expects mediocre performance. It learns to live with mediocrity on a permanent basis, in the process creating—not surprisingly— the need for the layers middle managers to provide “close supervision. Agile makes the opposite assumption: competence. “ Steve Denning, Forbes, April 2012
  • 16.
  • 17. So how does Leadership need to change?
  • 19.
  • 20. No of automobiles in USA 1895 : 4 1916: 3,376,889
  • 21. Ha-Jong Chang “It’s human nature to think that the changes you are living through are the most momentous, but you need to put these things into perspective.”
  • 22.
  • 23. Black Swan Events – Nassem Taleb
  • 24. Complexity Big data Global supply chains & distribution Everything is connected

Editor's Notes

  1. Welcome & thanks Hopefully first of many Purpose bring together people interested in leadership and management development – opportunity to learn, meet peers and those with a passion for leadership development and finally to be inspired and provoked
  2. I will be addressing the topic – Why an innovative approach to Leadership Development is needed & fast – two parts Break in middle of Simon & opportunity to ask questions Simon - Institute of Director’s Director of the Year Dave - published author – Know How to Do How
  3. A few years ago I designed and developed a Presentation Skills course. And in that course we suggest that you start every presentation with something challenging or humorous or personal. So I thought I’d start by telling you a little but about myself. These are the most important things in my life - my children- the reason I get up every morning In my time I have been a private investigator – before phone hacking scandal – before mobile phones And for ten years I was a professional stand up comedian (Russell Howard story?) Like every third person on the planet I am currently writing a novel but unlike every third person, I actually am. This is one of my favourite places – 300 yds from my house - Nags Head in Malvern if any of you are passing, Pub of the Year 2014 – Good Pub Guide And this is my favourite place in the world – it’s not the Caribbean - it’s a small channel island called Alderney and the world’s best kept secret. So now you know, visit yourself but please don’t tell anyone else, we’ll spoil its charm. This is one of my favourite things And this is my current favourite TV programme – now all of this probably makes me out to be far more interesting than I actually am and doesn’t particularly qualify me to talk about leadership with you. Well I have done other things. In between all of this I set up two small businesses, worked in business information and for a while in property. I am studying with the Open University Although I have taken a year out to study a Diploma in Strategic Leadership and Executive Management I now work full time at Quanta. I started in sales around sixteen years ago and have worked in pretty much every department since. I spent a year as acting MD and led the company through quite a transformation. I am currently a management and leadership trainer although I prefer the word facilitator and over the last year I have led the project to revamp and launch our portfolio of management development courses. So I’ve been a leader, studied leadership and taught leadership, but actually for my first talk today I want to talk to you not from the point of view of an expert but from that of an observer.
  4. I’m going to be looking at three questions today… Read out, so the first question… and I want to start by looking at our political leaders… do they need to change? well some people think so
  5. This man does But he’s not alone - click Voter turn out has been trending downwards for over half a century. And it’s not surprising. We’ve had MP expenses scandals, U turns from the Lib Dems over student fees and sexed up dossiers and it’s not just central government either – the recent report from Professor Alexis Jay over the sexual abuse scandal in Rotherham cited a failure of leadership at all levels – the police, the council, social workers. Expenses scandals sexed up dossiers u turns on policies Not just central government – Rotherham So, there’s no doubt that our political elite need to get their act in gear. But what about our corporate leaders? Do they need to change?
  6. Does anyone know whose values these are? CLICK - shortly before the scandal that brought the company down And that’s just one example - we’ve had Libor fixing, Energy misselling PPI mis-selling. And people are getting fed up. Over the last few years the occupy movement getting headlines all over the world. Not just some radical protestors - shareholders are revolting too - just the other day - 52% of shareholders voted not to support the remuneration of Christopher Bailey, who took over as chief executive of Burberry on a salary of up to £10m a year But does it really matter if a few hippys and wealthy shareholders are fed up? Governments and corporations aren’t necessarily going to change their ways on the views of these minorities
  7. So how about this? We hear time and again in survey after survey that employees are not engaged and do not have faith in their managers and leaders. Only 7% of all US employees say that they trust their employers. And consider their superiors neither honest or competent So take a good look at your own staff when you get back to the office! So something has to change. But haven’t leaders been told for years by leadership gurus that they need to change? As far back as 1960 didn’t McGregor tell us that we should be more Y than X? And here’s what Peter Drucker said in 1967
  8. So surely leaders have already changed haven’t they?
  9. Here’s a typical old school business leader And here’s a more contemporary one – well some have Doesn’t really prove anything - a sample of two - after all leaders come in all shapes and sizes as we know, So here was our illustrious leader nearly 20 years ago And today So some have changed. Others not. But something bigger than wearing rollerskates to work is happening out there.
  10. In the UK 2% of the economy is now represented by employee owned sector companies such as John Lewis, that’s £25 billion and yet more - £37 billion is generated by co-operatives which saw a 25% increase in numbers between 2009 and 2013. And there are now 70,000 social enterprises in the UK contributing £18.5 billion to the UK economy and employing almost a million people with a start up rate three times that of the mainstream SME sector. - Small Business Survey 2012: SME Employers, commissioned by the Department for Business, Innovation & Skills, The People’s Business shows that social enterprise has three-times the start-up rate of the mainstream SME sector  Social Enterprise: Market Trends (Based upon 2012 Small Business Survey), Cabinet Office (May 2013).  - Martin Conyan and Richard Freeman, Shared Modes of Compensation and Company Performance, National Bureau of Economic Research, Working Paper 8448
  11. And even that is just the tip of the iceberg. There’s a much bigger and more exciting development. This is a picture from Cairo in the Arab Spring – The role of social networks is the uprising has been well documented. Journalists covering the protests to overthrown Mubarak in the Arab Spring spent fruitless days and weeks trying to find the leaders of the movement, but they couldn’t because there wasn’t one. Loose coalitions and social networks organised themselves. This was a major turning point in history. So we are starting to see leaderless revolutions. Is this trend of leaderlessness visible elsewhere?
  12. Two of the world’s most recognisable organisations are simply networks of volunteers. Unpaid experts who give up their free time to work! Leaderlessly.
  13. Some of you may have read this book – Drive by Daniel Pink and he has a lot to say about this He says that we (humans that is) thrive on three things: We want to achieve Mastery – the need to be an expert - get better Purpose – something bigger than ourselves and something bigger than money - in fact when profit becomes detached from purpose bad things happen – banks Autonomy Like any motivational theory, it owes a great debt to Maslow, but it had huge implications. But can we really have autonomy in the work place?
  14. Here’s a company that doesn’t think that we need leaders. You may not have heard of them - they are based in California, started in the 1970s and now turning over $400 million dollars a year, processing 40% of all of the USAs tomato products. But that isn’t why they are exceptional. hey are famous for introducing and using an organisational structure model called self-management. I will show you a couple of clips from a video, featuring Doug Kirkpatrick from Morning Star, a long term employee of the organisation. Play video No managers, no leaders. And they ‘re not alone Frederic Laloux -in his book Reinventing Organisations names others with similar ethoses - and it’s not just a few companies … The exponential growth of Agile as a project management methodology owes as much if not more to its flattened hierarchy approach and emphasis on empowerment than to its effectiveness.
  15. So is this …?
  16. As Barbara Kellerman wrote. Also wrote the book – Followership but whilst acknowledging that followers have a huge impact on outputs, success and so on, it still recognises two distinct groups: leaders and followers. So Barbara says leadership needs to change but doesn’t quite do as far as to suggest the title of her book is anything other than a question And other people too think that leadership is still important Sainsbury’s shares rose 3% on announcement of new CEO Apple shares dropped 5% on the day Steve Jobs died And it looks like when there are no leaders, leaders will step in to fill the vacuum - Egypt is of course back under military rule. But Millenials – 18-30 year olds who have grown up with social networks and democracy and liberal social attitudes
  17. So how do those leaders that remain need to change? It’s clear that they need to be more ethical, accountable – as we have seen from the financial crisis, so many recent scandals and public disquiet The CCL white paper suggests that leaders must become more adaptive to deal with what it calls the new VUCA (a military acronym that stands for Volatility, Unpredictability, Complexity and Ambiguity.)
  18. They of course tie all this in with the ubiquitous sound bite that we are in times of – “unprecedented rates of change” Time and again we hear leaders and leadership gurus and futorologists tell us this. Buit they would wouldn’t they? But is it true? Let me ask you a question What’s the greatest technological invention of all time – the most impact on the way we live? Here’s what a group of 16 scientists came up with recently and it included – antibiotics, anaesthetics, internal combustion engine, photography, paper, plough, printing press, air conditioning. Each one of these it could be said had a greater impact on society than the internet. There is one line of thought that the washing machine has had a far greater impact on society by liberating women from domestic chores and freeing them up for the workplace. The reason many of us say the internet of course is saliency bias – that is a bias towards the most prominent or recent events.
  19. Here’s a graph showing the rise of internet usage. - sure that’s huge growth but is it any faster than this…. (next slide)
  20. If you work the numbers out that’s a faster rate of growth than the internet. Jasper Ffyorde - the best selling novelist, recently posed a theory on a radiop 4 programme that we are losing our creativity and innovation and went on to look at the make up of a smart phone. Of the 10 core ideas only 1 - LCD in invented in the last 50 years Digital processing, integrated circuits, communication satellites & the atomic clock - 40s / 50 s Plastics & TV scanning principles are over 100 years old And electricity, keyboard, wireless telegraphy, telephone, reliable mapping data, camera all stem from the Victorian era.
  21. Korean economist, author of 23 things they don’t tell you about capitalism and Cambridge professsor Sainsburys CEO this week -  CEO Mike Coupe launches company review, saying pace of change in sector is most dramatic he has seen in 30 years – “beyond recognition” Customers are looking for better deals, trying new retailers, buying less and wasting less. Online shopping is also growing rapidly. Those trends are boosting the discounters – especially Aldi, Lidl and Poundland  These aren’t sudden volatile changes, internet? Come on! Aldi, llidl? Even I’ve known about their rise for a number of years. Convenience stores? Tesco express – sainsburys just behind the curve.
  22. Does anyone know when Jeff Bezios set up Amazon? 94 – working as an analyst on Wall St he came across a stat saying that the internet was even then growing at 2400% a year. He predicted it. The fact that Blockbusters didn’t says more about who was in charge than anything about the pace of change
  23. So what about volaitilty? Sure we’ve had 9/11, tsunamis etc – but black swan events –have existed throughout history 20th century – berlin wall, WW1, flu epidemic Nassim Nicholas Taleb in his book The Black Swan Unpredictability, you tell me a time that events were predictable .
  24. Complexity – no doubt, living in a global economy where cultures differ, exchange rates fluctuate, political situations change, and global outsourcing and distribution are required. Big data means ever more data, and of course everything’s connected, people via social networks and the global economy too so that when banks lend money too much money to unemployed people in Missouri to buy a house with, a few years later financial institutions in London collapse But hasn’t part of leadership always been about keeping things simple about providing clarity and vision: we’re different, we’re cheaper. Was it really hard to see that China’s economy was growing faster than everyone elses, that the internet was booming, that giving 110% mortgages to people without jobs was going to backfire eventually? That an unregulated industry where individuals are given the authority to gamble billions in a single day without the need for consultation was going to have casualties, that credit default swaps and collatorized debt obligations have no real value, no solid foundation. I read a book on the financial crisis and in it a hedge fund manager suggested that he was the only person who ever actually looked at those mortgages backing up these supposedly AAA rated derivatives, when in fact he realised they were junk. So look I don’t mean to underplay the difficulties of leading today. And clearly todays leaders need to change to meet the unique challenges we face. I’m just saying I’m not sure how more difficult it is to lead today. My next question is how does leadership development need to change to equip leaders to face these challenges? Now introduce to you a man who is definitely changing the face of leadership in this country. Institute Director of the year and someone I’m sure will challenge, inspire and provoke you.