The document discusses future business models and norms for the 21st century workplace. Key technologies discussed include robotics, AI, virtual/augmented reality, 3D printing, blockchain, and more. It suggests business models will shift from hierarchical to networked, with transformative purpose, experimentation, crowd-sourced innovation, and flexible workforces. Workers may be on-demand and lifestyle-based. Ownership will move to leveraged utilities and sharing. The future of work involves digitization, socialization, decline of jobs/managers, death of hierarchy, democratized learning, and disruption as usual. Exponential organizations will digitize, deceive, disrupt, dematerialize, demonetize, and democratize.