SlideShare a Scribd company logo
Successfully
Are to be discussed
The interviewee must answer the interviewer’s
questions
Unacceptable
The number of responses
A questionnaire
3. network
Buying goods wholesale is cheaper…. Retail
outlet
Wholesaler: grossiste / mayorista
Retailer: détaillant / minorista
Middleman
Consumers / customers
Launch
Lounge
Warehouse
Ware: merchandise / mercancía
Range : gama
targeted / aimed
discount
marketing
To give a product the go-ahead (thumbs up)
To give a product a thumbs down (go back to
the drawing board!)
Products / wares
Monopoly
Retail outlets
Distribution network
Gross / net
Commission
I bet (that) your sales promotion won’t work
in Quebec
Frankly / to put it bluntly
A difficult problem to solve: it is a tough nut
to crack
Do you have prior experience in sales
We are looking forward to meeting you
Can you tell me how much this mobile phone
is?
I would like to know when the plane will be
departing.
Can you tell me where the nearest bank is
Do you know if / whether our English teacher is
coming today?
Would you mind telling me why you are
interested in business?
May I ask why you chose ICADE?
To climb the ladder / to move up the ranks
To be a self starter: autonomous employee
Here is the job advert we analysed:
Professional Sales Representative- Infectious Disease (JHB North) -
(Job Number: DIR019115) found on Merck & Co., Inc.
Johannesburg
About the Job
Description
MSD is a global health care leader with a diversified portfolio of prescription medicines,
vaccines and animal health products. Today, we are building a new kind of healthcare
company – one that is ready to help create a healthier future for all of us.
Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and
teamwork of an individual like you. To this end, we strive to create an environment of
mutual respect, encouragement and teamwork. As part of our global team, you’ll have the
opportunity to collaborate with talented and dedicated colleagues while developing and
expanding your career.
Core Responsibilities:
Liaise with healthcare professionals and work strategically and operationally to increase the
awareness and use of a company’s pharmaceutical and medical products in settings such
as specialists and hospitals in the Johannesburg North area for the Infectious Diseases
portfolio.
Work in the settings of private and government hospitals.
Call on specialists and other core functions that add value and service the entire medical
account.
 This position will be required to adhere to all relevant requirements, policies,
procedures and legal regulations pertaining to health, safety, environment and
quality, as well as finance, human resources, and any other regulations as required
by the company and relevant to the level of the role and responsibilities of the
function.
 Arranging appointments with doctors, pharmacist, hospital medical teams; relevant
account personnel and key role players
 Making presentations, detailing and driving the marketing messages to doctors
,medical personal within the specific target reach for this disease entity;
 Organizing continued medical education (CME) and other relevant functions for
doctors and other medical staff;
 Perform training on MSD brands to medical accounts;
 Adhere to operational effectiveness requirements.
 Building and maintaining positive working relationships with medical staff and
supporting administration staff e.g. receptionists;
• Be creative in creating access to relevant customers;
• Managing budgets (for catering, outside speakers, conferences, hospitality, etc);
 Be well organized and have a high work ethic.
 To understand the dynamics of private and government sectors.
 To be able to respond timeously on business issues within a short timeframe.
 Allign with the marketing strategy and work closely with the SM, peers and all MSD
staff.
 Keeping detailed records of all contacts and reaching (and if possible exceeding)
annual sales targets;
 Planning work schedules and weekly and monthly timetables. This may involve
working with the area sales team or discussing future targets with the area sales
manager.
 Regularly attending company meetings, technical data presentations and briefings;
 Keeping up with the latest clinical data supplied by the company and interpreting,
presenting and discussing this data with health professionals during presentations;
 Monitoring competitor activity and competitors' products while being proactive in
counter strategy
 Maintaining knowledge of new developments in The National Health Service (NHS) ,
anticipating potential negative and positive impacts on the business and adapting
strategy accordingly;
 Developing strategies for increasing opportunities to meet and talk to contacts in the
medical and healthcare sector
 Staying informed about the activities of health services in a particular area
 Working with team members to plan how to approach contacts and creating effective
business plans for achieving sales in a particular area.
Qualifications
 Matric / Grade 12
 Relevant diploma or degree is advantageous
 2 year experience as a Pharmaceutical Representative
 Previous experience with calling on state / Specialists is advantageous
 Territory and anti infective experience is advantageous
 Computer literacy
 Valid drivers license
 Must be willing to travel
 Self starter
 High work ethic
 Afrikaans profieciency advantageous
 Good communication skills
 Must be able to work on their own in yet be a good team player
Our employees are the key to our company’s success. We demonstrate our commitment to
our employees by offering a competitive and valuable rewards program. Our Company’s
benefits are designed to support the wide range of goals, needs and lifestyles of our
employees, and many of the people that matter the most in their lives.
If you have not been contacted within 28 days after the closing date of this advertisement,
please accept that your application was unsuccessful.
MSD is committed to equality, employment equity, and diversity. In accordance with the
employment equity plan of MSD and its employment equity goals and targets, preference
may be given, but is not limited, to candidates from under-represented designated groups.
MSD reserves the right not to make an appointment as advertised. Candidates with
disabilities are encouraged to apply for positions.
Job: Direct Sales Generic – Less Exp Rep
Job Title: Sr. Customer Rep., Sales
Primary Location: EMEA-South Africa-Gauteng-Johannesburg
Employee Status: Regular

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White board oct15 & job advert 3 e4

  • 1. Successfully Are to be discussed The interviewee must answer the interviewer’s questions Unacceptable The number of responses A questionnaire 3. network Buying goods wholesale is cheaper…. Retail outlet Wholesaler: grossiste / mayorista Retailer: détaillant / minorista Middleman Consumers / customers Launch Lounge Warehouse Ware: merchandise / mercancía Range : gama
  • 2. targeted / aimed discount marketing To give a product the go-ahead (thumbs up) To give a product a thumbs down (go back to the drawing board!) Products / wares Monopoly Retail outlets Distribution network Gross / net Commission I bet (that) your sales promotion won’t work in Quebec Frankly / to put it bluntly A difficult problem to solve: it is a tough nut to crack
  • 3. Do you have prior experience in sales We are looking forward to meeting you Can you tell me how much this mobile phone is? I would like to know when the plane will be departing. Can you tell me where the nearest bank is Do you know if / whether our English teacher is coming today? Would you mind telling me why you are interested in business? May I ask why you chose ICADE? To climb the ladder / to move up the ranks To be a self starter: autonomous employee Here is the job advert we analysed: Professional Sales Representative- Infectious Disease (JHB North) - (Job Number: DIR019115) found on Merck & Co., Inc. Johannesburg About the Job Description
  • 4. MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. Today, we are building a new kind of healthcare company – one that is ready to help create a healthier future for all of us. Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of an individual like you. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Core Responsibilities: Liaise with healthcare professionals and work strategically and operationally to increase the awareness and use of a company’s pharmaceutical and medical products in settings such as specialists and hospitals in the Johannesburg North area for the Infectious Diseases portfolio. Work in the settings of private and government hospitals. Call on specialists and other core functions that add value and service the entire medical account.  This position will be required to adhere to all relevant requirements, policies, procedures and legal regulations pertaining to health, safety, environment and quality, as well as finance, human resources, and any other regulations as required by the company and relevant to the level of the role and responsibilities of the function.  Arranging appointments with doctors, pharmacist, hospital medical teams; relevant account personnel and key role players  Making presentations, detailing and driving the marketing messages to doctors ,medical personal within the specific target reach for this disease entity;  Organizing continued medical education (CME) and other relevant functions for doctors and other medical staff;  Perform training on MSD brands to medical accounts;  Adhere to operational effectiveness requirements.  Building and maintaining positive working relationships with medical staff and supporting administration staff e.g. receptionists; • Be creative in creating access to relevant customers; • Managing budgets (for catering, outside speakers, conferences, hospitality, etc);  Be well organized and have a high work ethic.  To understand the dynamics of private and government sectors.  To be able to respond timeously on business issues within a short timeframe.  Allign with the marketing strategy and work closely with the SM, peers and all MSD staff.  Keeping detailed records of all contacts and reaching (and if possible exceeding) annual sales targets;  Planning work schedules and weekly and monthly timetables. This may involve working with the area sales team or discussing future targets with the area sales manager.  Regularly attending company meetings, technical data presentations and briefings;  Keeping up with the latest clinical data supplied by the company and interpreting, presenting and discussing this data with health professionals during presentations;  Monitoring competitor activity and competitors' products while being proactive in counter strategy  Maintaining knowledge of new developments in The National Health Service (NHS) , anticipating potential negative and positive impacts on the business and adapting strategy accordingly;  Developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector  Staying informed about the activities of health services in a particular area
  • 5.  Working with team members to plan how to approach contacts and creating effective business plans for achieving sales in a particular area. Qualifications  Matric / Grade 12  Relevant diploma or degree is advantageous  2 year experience as a Pharmaceutical Representative  Previous experience with calling on state / Specialists is advantageous  Territory and anti infective experience is advantageous  Computer literacy  Valid drivers license  Must be willing to travel  Self starter  High work ethic  Afrikaans profieciency advantageous  Good communication skills  Must be able to work on their own in yet be a good team player Our employees are the key to our company’s success. We demonstrate our commitment to our employees by offering a competitive and valuable rewards program. Our Company’s benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives. If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful. MSD is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of MSD and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups. MSD reserves the right not to make an appointment as advertised. Candidates with disabilities are encouraged to apply for positions. Job: Direct Sales Generic – Less Exp Rep Job Title: Sr. Customer Rep., Sales Primary Location: EMEA-South Africa-Gauteng-Johannesburg Employee Status: Regular