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This document provides a summary of Sheri Gallant's qualifications and experience. She has over 20 years of experience in administration, healthcare, and retail management. Her skills include marketing, merchandising, sales, customer service, leadership, and project management. She is currently the Home Healthcare Manager at Lawtons, where she oversees 8 staff and $1.5 million in sales. Previously, she worked as a Residential Rehab Worker and Educational Program Assistant, utilizing her experience in healthcare procedures, crisis intervention, and care planning. She aims to provide exceptional customer service and lead her team to success.
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The document outlines the role and responsibilities of a medical representative and their supervisor. It includes:
1. The medical representative is responsible for achieving sales targets, maximizing market share, and providing information to customers in their territory.
2. Key responsibilities include implementing marketing plans, conducting daily visits and calls to target customers, analyzing product and market data, and ensuring preparation for training.
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Practica word
Este documento describe un plato típico peruano llamado "puka". Explica que el puka es un plato popular entre los turistas que visitan la región de Huamanga en Ayacucho. También enumera los ingredientes para preparar el puka y los pasos para su cocción.
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- 1. Sheri Gallant Putting the Customer First Marketing Merchandising Launching Promotions Ambitious Market Awareness Commercially driven Planning Store Layouts Confident Cross Selling Products Good Communicator Aware of Changing Trends Long Term Vision Spotting Opportunities Strong Leadership Skills Negotiating Self Motivated Desire to Succeed Smart & Well Presented Smart Capacity for Innovation Creating Incentives Excellent Interpersonal Skills Tactful & Articulate Passionate Dynamic Sales Driven Professional Summary Over 20 years’ combined experience in administration, Health Care and Leading Operation of a retail Home HealthCare Department, obtaining the following important strengths: Administrative work Telephone screening Filing Processing timesheets Data input Minute taking Organising meetings Health & Safety Cost control Event Planning Project Management Book Keeping Sound expertise in administration, Health Care Procedures along with sales, marketing and business development processes. Developing and maintaining high standard of merchandising placement Store branding Proper display techniques in order to create inviting impression for customers Strong sales support Project management Staff leadership Training skills Core Skill and Competencies Personal and company success driven: Result-oriented and highly responsible. Know-how to promote, demonstrate and sell. Patient and exceptional customer-service: Experience in guiding customers towards optimal sales. Promotion and advertising skills of high level: Excellent communication and interpersonal skills. Employment History Lawtons Home HealthCare Manager March 2015 - Current Responsible for overseeing the day to day running of a large retail department and 8 staff. Leading a team to deliver exceptional customer service in a fast paced and constantly changing retail environment. Ensuring the store is operational at all times and that the range of important health care products are displayed meeting the customer's needs. Making sure the right things are being done, by the right people, at the right time and in the right way Recruiting, training, appraising and supervising staff Taking the time to coach colleagues by example every day, on and off the sales floor Analysing sales figures and forecasting future sales volumes to maximise profits in a department with a turnover of $1.5 million dollars. Third party billing, Accounts receiving, Accounts payable Critical thinking, decision making and problem solving skills. Responding to customer complaints and comments. Page 1 of 2
- 2. Sheri Gallant Microsoft Office & Email Prog. Health Care Medical Terminology Personal Care Strong Documentation Skills Compassionate & Empathetic Maintain Calm under duress Complex Care Medicine Administration Administration 50+ words per minute Organization & Filing American Sign Language Level 4 Handling Office Equipment Time Management Education Graduate High School - 1994 CompuCollege - 1995 Medical Office Administration Non Violent Crisis Intervention Mastectomy Certified Fitter Compression Certified Fitter First Aid - Level C 2015 Creative Personal Qualities Passionate Ambitious Self Motivated Charismatic Friendly, Outgoing & Humorous Community Transition Program (Quest) Residential Rehab Worker November 2012 - December2014 Worked collaboratively with Capital Health in a complex mental and physical disability rehab centre Working under the direction of nursing staff and along side of my peers as a team, building and following care plans, tracking and modifying behaviors, and programming. De-escalating acute, violent situations using Crisis Intervention following a Non Violent Crisis Intervention module. Able to think quickly, applying clients' individual de-escalation plans in order of sequence in a busy, high stress environment. Being part of a Code White Team. Assisting in creating Individual Program Planning and following it on a daily basis. Taking clients into the community to improve their basic Life skills, assisting them to move forward in a positive direction to live in the community with little assistance. Working with various types of mental illnesses including, Bi-Polar, Psychosis, Border Line Personality Disorder, Autism, Down Syndrome, Acquired Brain Injuries, Organic Brain Disorder, OCD, ODD, ADHD, Alcoholism, Schizophrenia and high violence with behavior issues. Basic housekeeping duties, cooking, stripping and remaking beds, ordering and replenishing stock. Recognizing the need for Infection Control and putting it into motion. Sitting in on rounds, case reviews with doctors, nursing staff, management, OT, Social Workers, Parents/Family. Providing necessary and useful information. Working in collaboration with Behavior Specialists to apply Positive Behavior Modifications. Halifax Regional School Board Educational Program Assistant January 2007 - January 2012 IWK Health Centre Administrative Assistant Engineering and Facilities Department August 1997- January 2002 Page 2 of 2