SlideShare a Scribd company logo
WHAT’S THE REAL ROLE OF
CONTENT?
I’m James Carson
I run a Content Strategy consultancy.
I was formerly Head of Digital Marketing at Bauer
Media. I worked on FHM, Grazia, heat, Empire
amongst other magazine titles.
@mrjamescarson
http://uk.linkedin.com/in/jacarson85
www.carsoncontent.com
ABOUT ME…
buzzword
content
marketing
content
marketing
content
marketing
content marketingcontent
marketing content
marketing
content
marketing
content
marketing
content
marketing
content
marketingcontent
marketing
content
marketing
content
marketing
content
marketing
content
marketing
content
marketing
content
marketing
content
marketing
content
marketing
content marketing
content
marketing
WHAT HAS OCCURRED?
HTML5
WEB
SMARTPHONE
USAGE OVER
50%
SOCIAL’S
2ND WAVE
SEO FLUX
SOCIAL’S 2ND
WAVE SEO FLUX
SMARTPHONE
USAGE OVER
50%
HTML5 WEB
THE WEB IS MORE…
INTERACTIVE MOBILE SHARABLE QUALITY
AND SO IS CONTENT!
Media Marketing
Content marketing
ARE WE THERE YET?
BRANDS AS PUBLISHERS
SPONSORED CONTENT PRETTY F*$%ING AWESOME
Media consumers across the United States
are reporting this week that sponsored
content… is easily the coolest f*$%ing
published material anyone could ever
read or watch.
http://www.theonion.com/articles/sponsored-content-pretty-fucking-awesome,32479/
PAYWALLS
With numerous other news websites
remaining free, why bother?
TIME TO BE MORE SPECIFIC
NEWS
lifestyle
BROAD TOPIC
BROAD FORMAT
WHERE THE MONEY’$ AT
In five years, will every magazine be a retailer? Will
consumers look at a magazine that’s not shopable
and think it’s broken?
I think so. I think the magazines with pages laden
with product absolutely need to be shopable. One
hundred percent. Otherwise you’re just not delivering
service. It would be like going to [grocery app] Ocado
and having a look and then having to go to the
supermarket. They have to be shopable. But I think
there’s still a place for inspiration. There’s still an area
of entertainment. People still love books and
photography and art exhibitions. It’s lovely that
there’s still an appetite for great content and great
stories and we’ll play to that while having shopable
elements.
WE’RE NOT APPY, WE’RE NOT APPY AT ALL
http://digital.cabinetoffice.gov.uk/2013/03/12/were-not-appy-not-appy-at-all/
APP OR WEBSITE?
all or nothing
subscriptions that
don’t make sense!
DESTINATION SITE
E-COMMERCE
SUBSCRIPTION AREAS
APPS
MARKETING SERVICES
CREATIVE SOLUTIONS
3RD PARTY AD NETWORK
direct
monetisation
syndication
SEO
directional
media
transactional
service-based
everyone’s a publisher
zero cost media
SLEEPWALKING CONTENT
• Blogs
• White papers
• Webinars
• ‘News’
Remarkable
my ass
BLOGGING/NEWS IS USUALLY
ILL DEFINED
LOW IMPACT
LOW QUALITY
UNORIGINAL
http://www.slideshare.net/dougkessler/crap-the-content-marketing-deluge
http://www.slideshare.net/HannahBoBanna/hannah-smith-brighton-seo-2013
BRANDS AS PUBLISHERS
http://www.nytimes.com/interactive/2012/08/05/sports/olympics/the-100-meter-dash-one-race-every-medalist-ever.html
http://www.nytimes.com/projects/2012/snow-fall/#/?part=tunnel-creek
http://aronpilhofer.com/post/50087556737/why-design-matters-if-snow-fall-were-published-in-a
http://www.grantland.com/story/_/id/9175394/out-great-alone
LONGFORM
WHAT’S THE ROI ON THAT?
VANITY METRICS YAWN FEST
WE RARELY BEHAVE LIKE THIS
Search
££
Conversion
I want
something…
Lets stop dreaming about content
as an immediate conversion channel
£ £
£ £
£
AWARENESS
CONSIDERATION
CONVERSION
LOYALTY
ADVOCACY
BLOG 5x A WEEK
MANAGE SOCIAL MEDIA
5X LARGE GUIDES
IMPROVED PRODUCT PAGE UX
SALES EMAIL
REWARDS FOR ENGAGEMENT
COMMUNITY
MANAGEMENT
50% INCREASE IN BASIC
SUBSCRIPTION CONVERSION
100% INCREASE IN ORGANIC
WEBSITE TRAFFIC IN 3
MONTHS
CREATION OF MEASURED ADVOCACY
PROGRAM (30 BRAND AMBASSADORS)
25% INCREASE IN ADVANCED
SUBSCRIPTION CONVERSION
25% INCREASE IN BRANDED SEARCH IN 3
MONTHS
BRANDED SEARCH
LEARN TO
Content
Outreach
Site Structure
Analytics
http://www.carsoncontent.com/blog/inbound-model/
http://econsultancy.com/uk/blog/10924-could-content-marketing-replace-the-seo-department
WHERE ARE WE GOING?
The
Personalised
Future
Augmented
Reality
Mobile
Quantified
Self
The
Internet of
Things
“The 1:1 future holds immense
implications for individual
privacy, social cohesiveness,
and the alienation and
fractionalization that could
come from the breakdown
of mass media. It will change
forever how we seek our
information, education, and
entertainment, and how we
pursue our happiness.”
BIG DATA
everyone’s a publisher
(of more stuff)
entropy
content
marketing
big data
big data
content marketingcontent
marketing big data
content
marketing
content
marketing
big data
big data
content
marketing
content
marketing
big data
big data
big data
big data
big data
content
marketing
content
marketing
content marketing
big data
WHICH WAY ARE YOU GOING?

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