In October 2015 Mitel released their new MiCollab 7.0 release. Lots of new features, Mitel's flagship Unified Communications solution continues to be filled with valuable enhancements
Introduction - Trend Micro Deep SecurityAndrew Wong
The document discusses Trend Micro's Deep Security 8 platform. It provides security for physical, virtual, and cloud servers in an integrated manner. Key features include agentless integrity monitoring that extends security without additional cost or complexity. Agent-based antivirus is also expanded to more environments. Deep Security 8 integrates with SecureCloud 2 to add context-aware data protection in the cloud. Trend Micro is also highlighted as the #1 security partner for VMware based on technologies that improve both security and virtualization.
This document provides an introduction to Fortinet's Unified Threat Management solutions. It discusses how Fortinet uses a single appliance with a specialized operating system to provide comprehensive security with features like firewall, antivirus, web filtering, intrusion prevention, and more. It also touches on the FortiGate platform, management tools, subscription services, and various FortiGate components and appliances in the Fortinet product line.
ADVA ALM: Advanced Link Monitoring Technology for Ultimate Fiber AssuranceADVA
The document discusses ADVA ALM, an advanced link monitoring technology that provides fiber assurance. It notes current issues with localizing fiber breaks and lack of proactive fiber monitoring. The technology provides a solution through passive demarcation that avoids costs from unnecessary repairs while improving flexibility. Key applications include access link monitoring, overlay monitoring for bandwidth services, and operational boundaries. Benefits include minimizing costs, reduced downtime through fast failure detection, and an intuitive interface.
BATbern48_Zero Trust Architektur des ISC-EJPD.pdfBATbern
Das Zero-Trust-Modell ist ein Sicherheitskonzept, das auf dem Grundsatz basiert, keinem Gerät, Nutzer oder Dienst innerhalb oder ausserhalb des eigenen Netzwerks zu vertrauen. Dieses Konzept wird im EJPD schon seit 2003 – Einführung des SSO-Portals – aktiv umgesetzt.
BATbern48_How Zero Trust can help your organisation keep safe.pdfBATbern
This presentation will bring insights into how the Zero Trust framework can help organizations improve their cybersecurity posture and resilience and what the organizational challenges are.
Christian Folini gave a presentation on optimizing ModSecurity on NGINX and NGINX Plus. Some key points:
- ModSecurity is an open source web application firewall that provides a rule-based system. The OWASP ModSecurity Core Rule Set (CRS) is the default rule set that blocks over 80% of attacks.
- To use ModSecurity with NGINX, one must compile ModSecurity 3.0 and the ModSecurity NGINX connector module, then compile NGINX with the connector. Alternatively, precompiled binaries are available with NGINX Plus.
- Initial optimization steps include adjusting the anomaly threshold, learning to read logs using aliases, and handling false positives by
Over the last 5 years, Data Centers, your most important asset, have evolved massively. The pace of change continues to ramp with new Architectures, Virtualization, Fabrics and Clouds. How do you evolve your data centers and ensure they are secure, and prove they are secure, for compliance and audit? Using a practical and pragmatic approach, we will present and demonstrate how Cisco can help you tackle your security challenges, leveraging the intelligent network infrastructure and the broadest security portfolio in the industry (ASA5585, ASA SM, ASA 1000v, VSG and TrustSec with ISE).
Introduction - Trend Micro Deep SecurityAndrew Wong
The document discusses Trend Micro's Deep Security 8 platform. It provides security for physical, virtual, and cloud servers in an integrated manner. Key features include agentless integrity monitoring that extends security without additional cost or complexity. Agent-based antivirus is also expanded to more environments. Deep Security 8 integrates with SecureCloud 2 to add context-aware data protection in the cloud. Trend Micro is also highlighted as the #1 security partner for VMware based on technologies that improve both security and virtualization.
This document provides an introduction to Fortinet's Unified Threat Management solutions. It discusses how Fortinet uses a single appliance with a specialized operating system to provide comprehensive security with features like firewall, antivirus, web filtering, intrusion prevention, and more. It also touches on the FortiGate platform, management tools, subscription services, and various FortiGate components and appliances in the Fortinet product line.
ADVA ALM: Advanced Link Monitoring Technology for Ultimate Fiber AssuranceADVA
The document discusses ADVA ALM, an advanced link monitoring technology that provides fiber assurance. It notes current issues with localizing fiber breaks and lack of proactive fiber monitoring. The technology provides a solution through passive demarcation that avoids costs from unnecessary repairs while improving flexibility. Key applications include access link monitoring, overlay monitoring for bandwidth services, and operational boundaries. Benefits include minimizing costs, reduced downtime through fast failure detection, and an intuitive interface.
BATbern48_Zero Trust Architektur des ISC-EJPD.pdfBATbern
Das Zero-Trust-Modell ist ein Sicherheitskonzept, das auf dem Grundsatz basiert, keinem Gerät, Nutzer oder Dienst innerhalb oder ausserhalb des eigenen Netzwerks zu vertrauen. Dieses Konzept wird im EJPD schon seit 2003 – Einführung des SSO-Portals – aktiv umgesetzt.
BATbern48_How Zero Trust can help your organisation keep safe.pdfBATbern
This presentation will bring insights into how the Zero Trust framework can help organizations improve their cybersecurity posture and resilience and what the organizational challenges are.
Christian Folini gave a presentation on optimizing ModSecurity on NGINX and NGINX Plus. Some key points:
- ModSecurity is an open source web application firewall that provides a rule-based system. The OWASP ModSecurity Core Rule Set (CRS) is the default rule set that blocks over 80% of attacks.
- To use ModSecurity with NGINX, one must compile ModSecurity 3.0 and the ModSecurity NGINX connector module, then compile NGINX with the connector. Alternatively, precompiled binaries are available with NGINX Plus.
- Initial optimization steps include adjusting the anomaly threshold, learning to read logs using aliases, and handling false positives by
Over the last 5 years, Data Centers, your most important asset, have evolved massively. The pace of change continues to ramp with new Architectures, Virtualization, Fabrics and Clouds. How do you evolve your data centers and ensure they are secure, and prove they are secure, for compliance and audit? Using a practical and pragmatic approach, we will present and demonstrate how Cisco can help you tackle your security challenges, leveraging the intelligent network infrastructure and the broadest security portfolio in the industry (ASA5585, ASA SM, ASA 1000v, VSG and TrustSec with ISE).
The GDPR Foundation training allows you to study the essential elements to execute and manage the framework of compliance with respect to the personal data protection. All through this training course you will be able to comprehend the fundamental principles of privacy and get acquainted with the role of the Data Protection Officer.
An introduction to Office 365 Advanced Threat Protection (ATP)Robert Crane
The document describes Microsoft's security solutions for email, files, and collaboration. It discusses how email, attachments, links, and files shared in Teams, OneDrive, and SharePoint are scanned for threats. Advanced Threat Protection uses detonation chambers, reputation blocking, and heuristic clustering to identify malicious content.
Understand the concepts of the NIST Zero Trust Architecture (ZTA). We will use a parenting analogy and show how it applies to protecting file as an enterprise resource.
ModSecurity and NGINX: Tuning the OWASP Core Rule Set (Updated)NGINX, Inc.
The document provides an overview of ModSecurity and how to install and tune the OWASP Core Rule Set (CRS) for use with NGINX. It discusses what ModSecurity is, the history and key features of the CRS, and how to download, install, and include the CRS rule files in the NGINX configuration. It also covers tuning the CRS to reduce false positives, such as setting a high anomaly threshold and progressively lowering it. Additionally, it mentions performance tuning techniques like disabling the audit log and excluding static files from inspection to improve performance.
The Istio service mesh provides a highly extensible platform to connect, manage, and secure microservices. Istio’s highly extensible nature is one of the main selling points as it allows you to enforce your own organization-specific policies across large fleets of microservices. At the same time, new technology always has a learning curve, and with all this extensibility and generality the task can be quite daunting.
In this talk, Limin Wang (Software Engineer at Google) and Torin Sandall (Technical Lead of the Open Policy Agent project) explain how Istio’s Mixer works and lead a deep dive into Mixer Adapter development. The talk shows (with demos) how the Mixer Adapter model enables custom policy enforcement and how the model is used to integrate third party policy engines like the Open Policy Agent.
This talk is targeted at platform engineers interested in using the Istio service mesh to enforce custom policies in their microservices. The talk also provides new ideas about the kinds of policies that can be enforced in Istio today.
Cloudflare Workers brings the power of edge computing to everyone. The possibilities are endless, and largely dependent on what you can think of. However the primary benefit that resonates across all use cases is simple; do more at Cloudflare’s edge with a Worker, and less at the origin.
Learn about the new Cloudflare Workers and the value they can bring to your business.
-What are Cloudflare Workers and use case examples.
-The architecture of Cloudflare Workers and how they compare with other offerings on the market.
-Examples of Workers deployed in production at Securityheaders.io and Report URI that increase their customers’ security posture, while supporting increased volumes of requests faster, without having to build any additional origin infrastructure.
This presentation will cover the architectures for deploying high density zones, residential community services and show how both of these converge for user authentication using Passpoint technologies, how the arrival of ANDSF network selection servers and clients can be used to direct users to the best connection at any time and how SON solutions are needed to manage this ever growing mix of deployment options Service Providers are facing, making it more and more complex for users to know where to connect.
Whether you are replacing Telnet or Terminal, or need a more capable secure remote access tool, SecureCRT is an application you can live in all day long. With the solid security of SSH, extensive session management, and advanced scripting, SecureCRT will help raise your productivity to the nth degree.
This document introduces Fortinet's new FortiOS 5, which provides over 150 new security features and enhancements across three main areas: more security, more control, and more intelligence. Key new features include client reputation for advanced threat detection, advanced anti-malware protection with local and cloud-based scanning, device identification and policy control for BYOD, identity-based enforcement of security policies, secured guest access, and enhanced visibility and reporting. FortiOS 5 will support Fortinet's mid-range and desktop firewall platforms.
In this session we will explore K2000 Imaging. Exercises will include what’s needed to be done prior to capturing an image and after it is applied. Learn more: http://dell.to/1GDYpr8
Why Zero Trust Architecture Will Become the New Normal in 2021Cloudflare
The COVID-19 pandemic brought changes no IT team was ready for: employees were sent home, customer interaction models changed, and cloud transformation efforts abruptly accelerated. Cloudflare recently commissioned Forrester Consulting to explore the impact of 2020 disruptions on security strategy and operations among companies of all sizes. To do so, they surveyed 317 global security decision makers from around the world.
Join our guest Forrester VP, Principal Analyst, Chase Cunningham, and Cloudflare Go-To-Market Leader, Brian Parks, for an in-depth discussion of the survey results, followed by practical guidance for next year’s planning.
This document discusses how to retrofit applications to use Vault for secret management. It describes options for authenticating applications to Vault such as using approle authentication where the application is given a role ID and single-use secret ID. It also discusses tools like Vault Agent and Consul Template that can help retrieve secrets from Vault and make them available to applications. The document emphasizes best practices for secure introduction such as short token lifetimes and limiting exposure of authentication secrets.
This document discusses developing exploits for routers running MIPS binaries. It begins by setting up a Debian MIPS environment using QEMU for testing exploits. The document then analyzes a stack overflow vulnerability in MiniUPnPd version 1.0 as a target. Details are provided on obtaining the MiniUPnPd binary from router firmware, setting up remote debugging of the binary, and triggering the vulnerability with a long SOAP request. The document concludes by discussing restrictions in writing the exploit and finding an appropriate return-oriented programming chain to execute shellcode.
This document discusses F5 Distributed Cloud Services, which provides networking, security, and application delivery services across cloud, on-premises, and edge environments from a centralized SaaS console. It addresses challenges like complexity in coordinating technologies, automation, security across attack surfaces, and limited observability. The platform offers a unified view with centralized management, advanced security, full-stack observability, and automation. Use cases include hybrid/multi-cloud networking, web app and API protection, and running apps globally in cloud and edge. It is delivered via F5's global private network and provides value to DevOps, SecOps, and NetOps teams.
This document discusses security risks and recommendations for cloud computing. The top threats to cloud security are data breaches, data loss, account hijacking, insecure interfaces and APIs, denial of service attacks, malicious insiders, insufficient due diligence, abuse of cloud services, and shared technology vulnerabilities. Virtual machines (VMs) are also vulnerable via VM attacks between VMs on the same physical server, increased attack surface from multitenancy, and hypervisor attacks that can control all VMs and systems. The document recommends security measures like security information and event management (SIEM), identity and access management (IAM), data dispersion, data leakage prevention (DLP), bit splitting, cloud monitoring, load balancing, effective exit processes, and
What's the best phone system for 2016? Mitel MiVoice Office is the best telephone system for small business. Everything you need from unfied communications, call centre, mobility, call recording, call reporting, progressive dialler, VoIP, SIP and much more.
Compare Mitel Phone Manager editions, features and functionality. Mitel Phone Manager is CTI software driving staff performance and efficiency. Ideal for small business, call centres, multi-site organisations and remote workers.
The GDPR Foundation training allows you to study the essential elements to execute and manage the framework of compliance with respect to the personal data protection. All through this training course you will be able to comprehend the fundamental principles of privacy and get acquainted with the role of the Data Protection Officer.
An introduction to Office 365 Advanced Threat Protection (ATP)Robert Crane
The document describes Microsoft's security solutions for email, files, and collaboration. It discusses how email, attachments, links, and files shared in Teams, OneDrive, and SharePoint are scanned for threats. Advanced Threat Protection uses detonation chambers, reputation blocking, and heuristic clustering to identify malicious content.
Understand the concepts of the NIST Zero Trust Architecture (ZTA). We will use a parenting analogy and show how it applies to protecting file as an enterprise resource.
ModSecurity and NGINX: Tuning the OWASP Core Rule Set (Updated)NGINX, Inc.
The document provides an overview of ModSecurity and how to install and tune the OWASP Core Rule Set (CRS) for use with NGINX. It discusses what ModSecurity is, the history and key features of the CRS, and how to download, install, and include the CRS rule files in the NGINX configuration. It also covers tuning the CRS to reduce false positives, such as setting a high anomaly threshold and progressively lowering it. Additionally, it mentions performance tuning techniques like disabling the audit log and excluding static files from inspection to improve performance.
The Istio service mesh provides a highly extensible platform to connect, manage, and secure microservices. Istio’s highly extensible nature is one of the main selling points as it allows you to enforce your own organization-specific policies across large fleets of microservices. At the same time, new technology always has a learning curve, and with all this extensibility and generality the task can be quite daunting.
In this talk, Limin Wang (Software Engineer at Google) and Torin Sandall (Technical Lead of the Open Policy Agent project) explain how Istio’s Mixer works and lead a deep dive into Mixer Adapter development. The talk shows (with demos) how the Mixer Adapter model enables custom policy enforcement and how the model is used to integrate third party policy engines like the Open Policy Agent.
This talk is targeted at platform engineers interested in using the Istio service mesh to enforce custom policies in their microservices. The talk also provides new ideas about the kinds of policies that can be enforced in Istio today.
Cloudflare Workers brings the power of edge computing to everyone. The possibilities are endless, and largely dependent on what you can think of. However the primary benefit that resonates across all use cases is simple; do more at Cloudflare’s edge with a Worker, and less at the origin.
Learn about the new Cloudflare Workers and the value they can bring to your business.
-What are Cloudflare Workers and use case examples.
-The architecture of Cloudflare Workers and how they compare with other offerings on the market.
-Examples of Workers deployed in production at Securityheaders.io and Report URI that increase their customers’ security posture, while supporting increased volumes of requests faster, without having to build any additional origin infrastructure.
This presentation will cover the architectures for deploying high density zones, residential community services and show how both of these converge for user authentication using Passpoint technologies, how the arrival of ANDSF network selection servers and clients can be used to direct users to the best connection at any time and how SON solutions are needed to manage this ever growing mix of deployment options Service Providers are facing, making it more and more complex for users to know where to connect.
Whether you are replacing Telnet or Terminal, or need a more capable secure remote access tool, SecureCRT is an application you can live in all day long. With the solid security of SSH, extensive session management, and advanced scripting, SecureCRT will help raise your productivity to the nth degree.
This document introduces Fortinet's new FortiOS 5, which provides over 150 new security features and enhancements across three main areas: more security, more control, and more intelligence. Key new features include client reputation for advanced threat detection, advanced anti-malware protection with local and cloud-based scanning, device identification and policy control for BYOD, identity-based enforcement of security policies, secured guest access, and enhanced visibility and reporting. FortiOS 5 will support Fortinet's mid-range and desktop firewall platforms.
In this session we will explore K2000 Imaging. Exercises will include what’s needed to be done prior to capturing an image and after it is applied. Learn more: http://dell.to/1GDYpr8
Why Zero Trust Architecture Will Become the New Normal in 2021Cloudflare
The COVID-19 pandemic brought changes no IT team was ready for: employees were sent home, customer interaction models changed, and cloud transformation efforts abruptly accelerated. Cloudflare recently commissioned Forrester Consulting to explore the impact of 2020 disruptions on security strategy and operations among companies of all sizes. To do so, they surveyed 317 global security decision makers from around the world.
Join our guest Forrester VP, Principal Analyst, Chase Cunningham, and Cloudflare Go-To-Market Leader, Brian Parks, for an in-depth discussion of the survey results, followed by practical guidance for next year’s planning.
This document discusses how to retrofit applications to use Vault for secret management. It describes options for authenticating applications to Vault such as using approle authentication where the application is given a role ID and single-use secret ID. It also discusses tools like Vault Agent and Consul Template that can help retrieve secrets from Vault and make them available to applications. The document emphasizes best practices for secure introduction such as short token lifetimes and limiting exposure of authentication secrets.
This document discusses developing exploits for routers running MIPS binaries. It begins by setting up a Debian MIPS environment using QEMU for testing exploits. The document then analyzes a stack overflow vulnerability in MiniUPnPd version 1.0 as a target. Details are provided on obtaining the MiniUPnPd binary from router firmware, setting up remote debugging of the binary, and triggering the vulnerability with a long SOAP request. The document concludes by discussing restrictions in writing the exploit and finding an appropriate return-oriented programming chain to execute shellcode.
This document discusses F5 Distributed Cloud Services, which provides networking, security, and application delivery services across cloud, on-premises, and edge environments from a centralized SaaS console. It addresses challenges like complexity in coordinating technologies, automation, security across attack surfaces, and limited observability. The platform offers a unified view with centralized management, advanced security, full-stack observability, and automation. Use cases include hybrid/multi-cloud networking, web app and API protection, and running apps globally in cloud and edge. It is delivered via F5's global private network and provides value to DevOps, SecOps, and NetOps teams.
This document discusses security risks and recommendations for cloud computing. The top threats to cloud security are data breaches, data loss, account hijacking, insecure interfaces and APIs, denial of service attacks, malicious insiders, insufficient due diligence, abuse of cloud services, and shared technology vulnerabilities. Virtual machines (VMs) are also vulnerable via VM attacks between VMs on the same physical server, increased attack surface from multitenancy, and hypervisor attacks that can control all VMs and systems. The document recommends security measures like security information and event management (SIEM), identity and access management (IAM), data dispersion, data leakage prevention (DLP), bit splitting, cloud monitoring, load balancing, effective exit processes, and
What's the best phone system for 2016? Mitel MiVoice Office is the best telephone system for small business. Everything you need from unfied communications, call centre, mobility, call recording, call reporting, progressive dialler, VoIP, SIP and much more.
Compare Mitel Phone Manager editions, features and functionality. Mitel Phone Manager is CTI software driving staff performance and efficiency. Ideal for small business, call centres, multi-site organisations and remote workers.
Mitel provides business communications solutions that allow for in-office experiences from anywhere using any device. Their portfolio includes MiVoice for telephony, MiCollab for collaboration, and MiContact Center for customer contact solutions. Mitel offers deployment flexibility with a single software stream that can be deployed traditionally, in the public cloud, or in a private cloud. Mitel is enhancing their solutions with new features, improved management capabilities, and integration with other platforms and devices.
Mitel Advanced UC-Collaboration PresentationDaniel Moore
MiCollab is an audio, web and video conferencing product that provides a single collaboration point for all business communications. It offers scheduled and ad-hoc conferencing, participant management, desktop sharing, multi-point video conferencing, web-based collaboration viewing, conference recording, and integration with UC applications and cloud services. The product reduces costs while increasing productivity by enabling seamless audio, web and video conferencing as well as content sharing and collaboration across devices.
Award Winning Mitel MiContact Center SolutionsDaniel Moore
The document summarizes Mitel's MiContact Center Workgroup, Business and Enterprise Edition contact center solutions. It highlights that the solutions are enterprise-grade, multi-channel solutions that help businesses of all sizes improve agent productivity, customer satisfaction, and control costs while simplifying IT management. It also provides an overview of the portfolio and editions, key applications and features, and how the solutions can be deployed across small to large contact centers to meet varying needs.
Award winning Mitel Reseller, Denwa sell, install and service Mitel phone systems across the UK. Visit denwa.co.uk for more information, pricing and quotations. Arrange a demo today.
Do you want to switch to Mitel’s MiCloud Flex? After a seamless migration, you’ll have an easy way to call colleagues and customers, topped off with a host of useful UC functionalities that come with the platform. Just follow our webinar ‘Mitel MiCloud Flex: an introduction’ to get started.
This document summarizes Mitel's virtual solutions portfolio including Virtual UC, Virtual MCD, and associated applications and devices. It outlines three commercial updates: 1) A virtual UC business bundle for $2,495 including vMCD, vMAS, vMBG, and licenses for 16 users and 4 SIP trunks. 2) A new virtual MCD base package for $1,495 with 0 users and SIP trunks. 3) Conversions of on-premise MCD systems to virtual MCD for $2,500. The presentation encourages customers to leverage Mitel's virtual solutions for distributed architectures with resiliency, centralized applications, and compatibility with VMware.
First Time Video Conferencing guide by Conference Room Systems covering the following topics. Technology TimeLine, Types of Online Meetings, Common Uses for Video, Migration & Adoption, Preparing for a Launch, Best Practices for Equipment Setup, Setting Expectations and Organizational Goals, Offering “Reduced Travel” benefits and the Conclusion.
Intermedia Unite is a cloud-based unified communications and collaboration platform. It enables users to be more mobile, more productive and share ideas and content through a single system. Intermedia Unite is backed by a 99.999% network uptime SLA and includes 24/7 J.D. Power-certified support.
Whether in the office or remote, Unite seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles.
This PDF is a property of Intermedia, and Ideacom NC is a provider of Intermedia unite and services. All Intermedia names and marks associated with Intermedia products are trademarks or service marks of Intermedia and are registered or common law marks in the United States and other countries.
For more such PDFs, visit our resource page.
Join the Revolution: The Interconnected World with IBM Bluemix and IoT Founda...Joy Patra
This deck describes the basics of Bluemix, how it is a true developer-friendly cloud, how you can use Bluemix for IoT development, and leads to an IoT demo developed on Bluemix.
This document discusses Cisco's vision for the new collaboration experience in a post-PC world. It highlights how collaboration can drive productivity, innovation, and growth through mobile, social, visual, and virtual capabilities. Cisco provides an integrated collaboration solution that allows access from any device, anywhere through voice, video, and unified communications applications. The solution offers security, manageability, and choice of endpoints and devices to enable the best user and IT experience.
Use Skype for Business? Seamlessly integrated Skype for Business dial-in audio conferencing service. Provides hybrid conference calling dial in for internal and external users. Global access from 107 countries.
Unified communication and collaboration services are experiencing strong growth in the cloud computing model. Early cloud adopters have shown benefits like cost reductions, improved user experiences, and consolidated infrastructure management. Going forward, interoperability across communication platforms and the integration of UCC with virtual desktop infrastructure and mobile devices is expected to further drive cloud adoption. While the market and technology continue rapidly evolving, cloud services are predicted to have significant growth and become a core part of enterprise communication strategies.
InterCall provides conferencing and collaboration tools including audio conferencing, web conferencing, video conferencing, and unified communications services to help businesses improve communications and make people and ideas more accessible. Their global footprint and flexible service models help customers get the most out of their business processes. Services include reservationless audio conferencing, web conferencing through WebEx and other platforms, video bridging and equipment rentals, and a unified communications portfolio combining conferencing, messaging, and telephony through their parent company West UC. They also offer advanced event services for interactive webcasting and virtual events.
ICSUG Keynote IBM Collaboration Strategie 2015 and beyondICS User Group
Update zur IBM Collaboration Strategie auf der ICS.UG Konferenz am 26.-27. März 2015 in Bremen. Kramer Reeves berichtet über die aktuellen Themen von der IBM ConnectED
This document summarizes Nimans, a technology company that has been delivering technology solutions for over 35 years. It provides on-premise, cloud, and hybrid communications platforms from vendors such as NEC, Unify, Ericsson LG, and Zoom. It also offers networking equipment, audio/video conferencing hardware, security solutions, and services like device provisioning. As a longtime leader in the industry, Nimans aims to partner with resellers by providing platforms, products, training, support, and other services to help them grow their business.
A snapshot of the popular non-coding workflow management tool by Comindware https://www.comindware.com. Drag and drop web forms creation and workflow setup, tailor-made reporting, simplified workspace in the cloud.
Another whitepaper from Mitel about moving to cloud communications and what benefits it brings. Contact Denwa in the UK for a Mitel Solutions demonstration
Mitel MiVoice Integration with Google Appsdenwacomms
The document discusses Mitel MiVoice Integration for Google, which enables employees to access Mitel communications features like making and receiving calls directly within Google Chrome. This integration boosts productivity by allowing users to search contacts and place calls with a single click. It also facilitates more informed client conversations by automatically saving call details and notes to the appropriate Google contact records. The integration provides a unified workspace that allows users to more efficiently initiate, handle, and resolve calls without switching between applications.
MiVoice Business software versions through timedenwacomms
Here's a summary of features on the Mitel MiVoice Business platform (formally Mitel 3300). Very useful if you are upgrading from quite an old version of Mitel software.
What's new in Mitel MiVoice Business 7.1?denwacomms
The document summarizes new features and enhancements in Mitel MiVoice Business Release 7.1, including:
1) Expanded geographic support with UTF-8 character and Arabic name support.
2) Increased capacity limits for remote directory entries, call conferencing participants, and cluster user capacity.
3) Enhancements to voicemail security, phone key support, and operator console functionality.
Why MiCloud is set to change the business world, here's half a dozen slides on how Cloud phones can add new value for your business versus conventional solutions.
10 good business reasons for call recordingdenwacomms
Close to 1 in 3 businesses now have call recording in the UK, from small business with less than 10 staff to all all shapes and sizes. Its important and worth considering, great for staff staff performance and training.
This document helps Mitel engineers interpret the error information (message print) produced by the Mitel 5000 phone system. Now known as MiVoice Office!
This is the OAK Evolve presentation which demonstrates the call centre and contact centre solution released in 2013. Call Recording, call logging and real-time wallboard for Avaya IP Office telephone systems
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
Salesforce Integration for Bonterra Impact Management (fka Social Solutions A...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on integration of Salesforce with Bonterra Impact Management.
Interested in deploying an integration with Salesforce for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
leewayhertz.com-AI in predictive maintenance Use cases technologies benefits ...alexjohnson7307
Predictive maintenance is a proactive approach that anticipates equipment failures before they happen. At the forefront of this innovative strategy is Artificial Intelligence (AI), which brings unprecedented precision and efficiency. AI in predictive maintenance is transforming industries by reducing downtime, minimizing costs, and enhancing productivity.
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Digital Marketing Trends in 2024 | Guide for Staying AheadWask
https://www.wask.co/ebooks/digital-marketing-trends-in-2024
Feeling lost in the digital marketing whirlwind of 2024? Technology is changing, consumer habits are evolving, and staying ahead of the curve feels like a never-ending pursuit. This e-book is your compass. Dive into actionable insights to handle the complexities of modern marketing. From hyper-personalization to the power of user-generated content, learn how to build long-term relationships with your audience and unlock the secrets to success in the ever-shifting digital landscape.
Main news related to the CCS TSI 2023 (2023/1695)Jakub Marek
An English 🇬🇧 translation of a presentation to the speech I gave about the main changes brought by CCS TSI 2023 at the biggest Czech conference on Communications and signalling systems on Railways, which was held in Clarion Hotel Olomouc from 7th to 9th November 2023 (konferenceszt.cz). Attended by around 500 participants and 200 on-line followers.
The original Czech 🇨🇿 version of the presentation can be found here: https://www.slideshare.net/slideshow/hlavni-novinky-souvisejici-s-ccs-tsi-2023-2023-1695/269688092 .
The videorecording (in Czech) from the presentation is available here: https://youtu.be/WzjJWm4IyPk?si=SImb06tuXGb30BEH .
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
Generating privacy-protected synthetic data using Secludy and MilvusZilliz
During this demo, the founders of Secludy will demonstrate how their system utilizes Milvus to store and manipulate embeddings for generating privacy-protected synthetic data. Their approach not only maintains the confidentiality of the original data but also enhances the utility and scalability of LLMs under privacy constraints. Attendees, including machine learning engineers, data scientists, and data managers, will witness first-hand how Secludy's integration with Milvus empowers organizations to harness the power of LLMs securely and efficiently.
Introduction of Cybersecurity with OSS at Code Europe 2024Hiroshi SHIBATA
I develop the Ruby programming language, RubyGems, and Bundler, which are package managers for Ruby. Today, I will introduce how to enhance the security of your application using open-source software (OSS) examples from Ruby and RubyGems.
The first topic is CVE (Common Vulnerabilities and Exposures). I have published CVEs many times. But what exactly is a CVE? I'll provide a basic understanding of CVEs and explain how to detect and handle vulnerabilities in OSS.
Next, let's discuss package managers. Package managers play a critical role in the OSS ecosystem. I'll explain how to manage library dependencies in your application.
I'll share insights into how the Ruby and RubyGems core team works to keep our ecosystem safe. By the end of this talk, you'll have a better understanding of how to safeguard your code.
Trusted Execution Environment for Decentralized Process MiningLucaBarbaro3
Presentation of the paper "Trusted Execution Environment for Decentralized Process Mining" given during the CAiSE 2024 Conference in Cyprus on June 7, 2024.
Letter and Document Automation for Bonterra Impact Management (fka Social Sol...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on automated letter generation for Bonterra Impact Management using Google Workspace or Microsoft 365.
Interested in deploying letter generation automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
How to Interpret Trends in the Kalyan Rajdhani Mix Chart.pdfChart Kalyan
A Mix Chart displays historical data of numbers in a graphical or tabular form. The Kalyan Rajdhani Mix Chart specifically shows the results of a sequence of numbers over different periods.
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
Skybuffer AI: Advanced Conversational and Generative AI Solution on SAP Busin...Tatiana Kojar
Skybuffer AI, built on the robust SAP Business Technology Platform (SAP BTP), is the latest and most advanced version of our AI development, reaffirming our commitment to delivering top-tier AI solutions. Skybuffer AI harnesses all the innovative capabilities of the SAP BTP in the AI domain, from Conversational AI to cutting-edge Generative AI and Retrieval-Augmented Generation (RAG). It also helps SAP customers safeguard their investments into SAP Conversational AI and ensure a seamless, one-click transition to SAP Business AI.
With Skybuffer AI, various AI models can be integrated into a single communication channel such as Microsoft Teams. This integration empowers business users with insights drawn from SAP backend systems, enterprise documents, and the expansive knowledge of Generative AI. And the best part of it is that it is all managed through our intuitive no-code Action Server interface, requiring no extensive coding knowledge and making the advanced AI accessible to more users.
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
5th LF Energy Power Grid Model Meet-up SlidesDanBrown980551
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
Objective for this slide
Start with discussing current drivers / challenges business are faced with.
Key messages
Every business faces challenges that affect business performance in one way or another. The key is that we collaborate with them to determine what the issues are so that we can develop the best solution for the client.
Connect with the customer on what matters to them. This will establish a value driver between you and the customer.
Script
More than ever before, teams within a business are global and the workplace… virtual. And it seems the more multicultural, multilingual, multinational a business is, the harder it is to achieve the transfer of knowledge and decision-making in a timely manner.
Objective for this slide
Start with discussing current drivers / challenges business are faced with.
Key messages
Every business faces challenges that affect business performance in one way or another. The key is that we collaborate with them to determine what the issues are so that we can develop the best solution for the client.
Connect with the customer on what matters to them. This will establish a value driver between you and the customer.
Script
In fact when you look at all the main challenges businesses face today – effective team working or employee collaboration is one of the top common challenges they are looking to address.
The recent economic situation has pushed us all to do more with less. As the economy improves, organizations will retain these new practices to run more efficient businesses
One-size-fits-all no longer works for employee communications needs. The world has changed from the separation to work and life to a blending of the two. More employees are working at home and are bringing their personal devices to the office. Your communications solution must accommodate these new imperatives
The single vendor “walled garden” approach is no longer optimal. Solutions must accommodate the integration of best-of-breed technologies to give IT staff and end users the ability to use the products that work best for them.
Objective for this slide
Build on the value proposition. “How we do it.”
Key messages
Choice
Scalability
Agility
Script
When it comes to choosing a business unified communications and collaboration platform, Mitel offers customers simple choices. Their preferred deployment may be the cloud, or it may be on-site in their data center, or perhaps a hybrid configuration that obtains the benefits of both.
Mitel provides customers the best path to the cloud in that our solutions are not bound to one choice or the other. They may choose to deploy on-site today, but in the future may choose to move some or all of their UC solution to the cloud. With Mitel they are free to do so without compromising or changing capabilities or stranding one dollar of investment that they’ve made. Mitel provides freedom and flexibility to evolve and change.
Regardless of the size of their business or vertical market they operate in, Mitel provides a clear choice.
Objective for this slide
Convey message that Mitel has a complete collaboration solution – from desktop and mobile device to conference room – that delivers high-definition state-of-the-art video collaboration
Key messages
Connected. Wherever you are around the world, stay in touch with colleagues, partners, and customers.
Mobile Optimized – designed from the ground up to maximize the capabilities of any mobile device.
Dynamic. Real-time communication and collaboration ensure easy, ongoing sharing of ideas and information.
Team-ready. Workers in widely dispersed locations form productive long-term and ad hoc teams as easily as if they were in the same office.
Easy sharing of documents and presentations make for more productive brainstorming and training sessions.
A collaborative, more productive workforce.
Script
Effective collaboration among employees, partners, and customers is a critical driver of any organization’s success. It’s only by building productive relationships that information and ideas get shared, better products get to market faster, suppliers and partners work seamlessly together to achieve shared goals, and lasting and profitable relationships are built with customers.
MiCollab delivers such capabilities as unified messaging, speech-enabled auto-attendant, mobility, teleworking, and sophisticated audio and web conferencing services tailored to the needs of today’s mobile workforce.
By integrating collaboration, mobility, and messaging tools into a single, unified solution with a highly intuitive interface, people spend less time trying to connect and more time engaged in productive and innovative interactions. This translates to better business performance.
Objective for this slide
Convey message that Mitel has a complete collaboration solution – from desktop and mobile device to conference room – that delivers high-definition state-of-the-art video collaboration
Key messages
Connected. Wherever you are around the world, stay in touch with colleagues, partners, and customers.
Dynamic. Real-time communication and collaboration ensure easy, ongoing sharing of ideas and information.
Team-ready. Workers in widely dispersed locations form productive long-term and ad hoc teams as easily as if they were in the same office.
Easy sharing of documents and presentations make for more productive brainstorming and training sessions.
A collaborative, more productive workforce.
Script
MiCollab brings together business-critical applications into an easy-to-use, cost-effective solution that provides employees with a single point of access for all their communications and collaboration needs.
The MiCollab Client is their single access to all of the functionality they need to communicate with colleagues, partners, customers and suppliers. Having a single access to all the functions means for example entry to collaboration sessions is the same entry used for messaging, presence and mobility.
With competitive offerings users must enter each application separately with a different interface. That means entering their user name and password for each application.
Mobility is another differentiator for the MiCollab solution. All of the functionality users get from their desktop application is also on their mobile and tablet device. MiCollab Mobile provides the same single point of entry to multiple applications.
For users in every organization, MiCollab offers some great benefits. Since it is one product there is one place to access all of your user communication functions.
The MiCollab Client is their single access to all of the functionality they need to communicate with colleagues, partners, customers and suppliers. Having a single access to all the functions means for example entry to collaboration sessions is the same entry used for messaging, presence and mobility.
With competitive offerings users must enter each application separately with a different interface. That means entering their user name and password for each application.
Mobility is another differentiator for the MiCollab solution. All of the functionality users get from their desktop application is also on their mobile and tablet device. MiCollab Mobile provides the same single point of entry to multiple applications.
Objective for this slide
Convey message that Mitel has a complete collaboration solution – from desktop and mobile device to conference room – that delivers high-definition state-of-the-art video collaboration
Key messages
Connected. Wherever you are around the world, stay in touch with colleagues, partners, and customers.
Dynamic. Real-time communication and collaboration ensure easy, ongoing sharing of ideas and information.
Team-ready. Workers in widely dispersed locations form productive long-term and ad hoc teams as easily as if they were in the same office.
Easy sharing of documents and presentations make for more productive brainstorming and training sessions.
A collaborative, more productive workforce.
Script
MiCollab Client is Mitel’s award-winning unified communications application that provides employees with a single access point for all their business communications and collaboration needs. Employee will instantly benefit from real-time access to everyone in the organization, on or off the premises, and enhances the overall effectiveness of “in the moment” communications.
Objective for this slide
Convey message that Mitel has a complete collaboration solution – from desktop and mobile device to conference room – that delivers high-definition state-of-the-art video collaboration
Key messages
Connected. Wherever you are around the world, stay in touch with colleagues, partners, and customers.
Dynamic. Real-time communication and collaboration ensure easy, ongoing sharing of ideas and information.
Team-ready. Workers in widely dispersed locations form productive long-term and ad hoc teams as easily as if they were in the same office.
Easy sharing of documents and presentations make for more productive brainstorming and training sessions.
A collaborative, more productive workforce.
Script
With MiCollab Client users can expect and benefit from:
Presence: Know whether people that you want to connect with are on the phone, away from their desk or available for a telephone or video call.
Instant Messaging provides secure chat when a quick question or comment is good enough
Dynamic Status: Change your status to give colleague notice of your whereabouts or availability
Corporate Directories: Access everyone in your corporate telephone directory, and click to call from this directory
Collaboration: Escalate a voice call to include rich web and video collaboration
Softphone: Workers enjoy the same intuitive communications management they would experience in the office from a PC or laptop with a softphone.
Visual Voice Mail: provide your users with visual notification of voicemail, including time, date and caller ID
One of the main benefits of the OEM agreement is that it allows for Integration of MiCollab and Vidyo solutions, the key features of which are:Easier administration: With the ability to seamlessly install / provision necessary clients and components
Integrated Vidyo Portal provisioning – Common directory / Licensing updates
End-User Simplicity
Ability to join video conference session and see video from any end-user end-point – Vidyo meeting Room, MiCollab client, MiVoice Video Unit
Better User Experience
User will be able to join their Vidyo meeting room from their MiCollab client
They can join videoconference sessions and see video from any end-user end-point – Vidyo meeting Room, MiCollab client, MiVoice Video Unit, or legacy video systems
User will be able to see collaboration material being presented
They can control or share desktop from PC and Vidyo meeting room venues
It will be easier to use: click on single button to get into Vidyo-based meeting room without a double sign on
Users can invite others to their meeting room or join colleague’s meeting rooms from MiCollab UC client
Script
To enhance UC capabilities within the basic client your customers will benefit from the new ability to IM with any contact accessible via the MiCollab Client Directory. This capability has been added to the existing basic contact management and click to- call capabilities for all corporate phone users.
This builds upon the path to ensuring that every user in your customers organisation can begin their journey to a full suite of collaboration tools. Instant Messaging and Telephony presence can be added be upgrading to the UCC entry user license. But we will talk more about this later on in UCC Licensing v3.0
Please note though that although every IP telephony user deployment is entitled to the MiCollab basic client at a zero cost, the end user company is responsible for providing and paying for the server hardware or virtual environment required to run the server software.
As you may know there has been continued investing in Web technology. Customers feedback has told us that they want a low cost, simple to manage client strategy to support the ever increasing amount of end-user devices and Operating Systems
so we have web clients for both PC and mobile devices
The web client has been available for some years, however, we’ve made a few recent enhancements such as……
Dynamic Status / Advisory Message
Click to Call
In-call features – transfer / hold / end-call
IM to anyone, anywhere, on any device
Visual Voicemail
The in-office experience – regardless of location
Empower your business by freeing your people from location constraints by providing a consistent user communication experience both in and out of the office
Enable smarter communication with colleagues, customers, and business partners
Choose the best method of communication before even initiating contact, thereby improving the efficiency of interactions
Improved collaboration regardless of location
Choose the device that is right for you
Deliver advanced unified communications capabilities to your mobile device – regardless of make or network
Supporting the “bring your own phone” environment and reducing the support requirements on the organization
Single identity across all devices and media
Enable users to simply and efficiently control their business communications with one number and voice mailbox to manage, and easy access to advanced communications capabilities when mobile
Stay in real-time communication on any device, anywhere in the world
Dial and receive calls from your office extension no matter where you are
Twin to any number, device and network, including up to 8 numbers associated with your extension
Improved Customer Service/Responsiveness
Improve customer service by having one extension number as the focal point for all voice communication needs, so that employees will always be reachable and avoid missing calls.
Streamlined management and monitoring
Allow the management and monitoring of remote or mobile staff as easily as if they we in the same building
Rich presence information for availability
Immediate access via most appropriate communication method
Improved collaboration regardless of location
Solutions to fit your business
Flexible solutions to meet the varying needs of dynamic organizations, regardless of business size, structure, or type.
True flexibility means you don’t have to change your business to fit the technology that supports it—and you shouldn’t be locked into your current business model
Furthermore, going mobile is simple with MiCollab Mobile Client. When installed on an employee’s mobile device (BlackBerry®, Android™, and iPhone® / iPad®) key UC capabilities are extended to the mobile worker, such as presence and availability of colleagues, single number identity, instant messaging, visual voicemail, and more. Android, and iOS devices, additionally benefit from an integrated SIP softphone that allows calling over Wi-Fi or 3G/4G and point-to-point video so that they can remain connected, while on the move
Here you can see a better image of hoe our MiCollab client looks on mobile smart phones and tablet devices as wells the softphone interface. The next-generation mobile client was designed with a “mobile first” approach, which means it is fully functional on mobile devices and it’s design will be reflected on the desktop client, rather than the other way around.
The SIP mobile softphone provides calling over the Wi-Fi network to enable users to realize cost savings and when required calls can be handed off between the mobile device and the SIP softphone or the SIP softphone and the desktop device.
These mobile clients also provide the ability to change dynamic status, allow for Instant Messaging, show visual voice mail and corporate directories as well as supporting in call features, such as hold, transfer, conference making the users experience exactly the same as if they were sat at an office desk.
To ensure the deployment of secure internal and external workspaces, the Mitel Border Gateway provides comprehensive threat protection, strict access control, and privacy in a single server. This solution securely enables remote employees to work and collaborate productively by having a complete in-office unified communications experience without being physically in the office.
Teleworker Service – A secure plug and play solution for remote workers
SIP Trunk Proxy Service – Serves a SIP-aware firewall at the edge of the company network and eliminates the need for third-party firewalls, and simplifies configuration and deployment
Secure Recording Connector (SRC) – SRC is a software solution that facilitates the recording of Mitel encrypted voice streams by third-party call recording equipment (CRE)
Simplicity and Scalability
Mitel Audio & Web Conferencing (AWC) is a simple, cost-effective and audio and web conferencing solution for small-, medium-, or large-sized AWC supports up to 200 audio and web conferencing ports and is the ideal solution for connecting people quickly and simply regardless of their location.
Collaboration Across the Country and Around the World
Improve collaboration and information sharing amongst employees, customers, partners, and suppliers with Mitel Audio & Web Conferencing. Deliver online presentations and conduct highly interactive meetings, as well as brainstorming and training sessions. It is simple to set up high-quality meetings, whether scheduled or unscheduled. All you need is an Internet-connected computer and a web browser. You can easily record and save sessions for later viewing.
Productivity Gains and Cost Savings
AWC provides a great return on investment (ROI) for businesses of all sizes with a typical payback in a matter of months. Compared to conducting face-to-face meetings, AWC helps your bottom line by cutting travel expenses, such as transportation and accommodation, and by eliminating employee downtime while in transit.
Elimination of Hosted Services
Unlike many hosted conferencing offerings, AWC has no limitations to the number of conferencing hosts, no special event connection costs, and no expensive add-ons. AWC provides improved control and management, ease of use, and it is virtually free to run and maintain.
Typically, hosted conferencing service providers charge either high contract fees or, for "pay as you use" customers, per user minute charges for both audio and web conferencing on top of the regular connectivity charges. AWC has no per user minute costs for web conferencing and you don’t pay for internal users that are accessing the audio conferencing bridge. External participants pay standard call charges to dial into the audio conferencing bridge or AWC can be configured to dial out to the external participants. This is especially useful for international callers as AWC can be configured to call over the IP telephony network using least cost routing.
Audio Conferencing
Improve collaboration and information sharing amongst employees, customers, partners and suppliers with the Mitel Audio & Web Conferencing. Deliver online presentations and conduct highly interactive meetings as well as brainstorming and training sessions. It is simple to set up high quality meetings, whether scheduled or unscheduled. All you need is an Internet-connected computer and a web browser. You can easily record and save sessions for later viewing.
Reduce travel time and expenses
Conduct interactive online meetings and training sessions
Use lecture mode tools – questions / polling, white boarding, file sharing
Eliminate costly hosted services expenses
Create conferencing sessions on the fly or pre-schedule
Share sensitive information in a secure workspace
Web Conferencing / Collaboration
Improve collaboration and information sharing amongst employees, customers, partners and suppliers with the Mitel Audio & Web Conferencing. Deliver online presentations and conduct highly interactive meetings as well as brainstorming and training sessions. It is simple to set up high quality meetings, whether scheduled or unscheduled. All you need is an Internet-connected computer and a web browser. You can easily record and save sessions for later viewing.
Reduce travel time and expenses
Conduct interactive online meetings and training sessions
Use lecture mode tools – questions / polling, white boarding, file sharing
Eliminate costly hosted services expenses
Create conferencing sessions on the fly or pre-schedule
Share sensitive information in a secure workspace
Unified Messaging is a key feature of MiCollab.
There can be a lot of places to look for messages from the fax machine to voicemail, to email – that’s also a lot of passwords for users to remember. Mitel Unified Messaging simplifies message retrieval – users retrieve voice, text, and fax messages from one synchronized message store using the device that suits them best.
As you may know there has been continued investing in Web technology. Customers feedback has told us that they want a low cost, simple to manage client strategy to support the ever increasing amount of end-user devices and Operating Systems
so we have web clients for both PC and mobile devices
The web client has been available for some years, however, we’ve made a few recent enhancements such as……
Dynamic Status / Advisory Message
Click to Call
In-call features – transfer / hold / end-call
IM to anyone, anywhere, on any device
Visual Voicemail
With this release Mitel is extending our Unified Communication and Collaboration capabilities by providing integration into the Google hosted service framework.
These capabilities are delivered across unified Messaging, audio web and video conferencing with calendar and email integration and also with MiCollab client for Instant messaging, presence, contact integration and dynamic status management
On this slide you can see how Google is now a calendar integration option to be selected in the MiCollab client, which formally we would have called MiCollab and when selecting Goggle in the PIM integration, tick boxes to select which google contacts the users wishes to import can be selected
This Calendar integration will then also provide assistance to the management of users dynamic status to optimize presence and availability notifications that can be used as we progress through the day.
* Collab ports – 10 with 1st Standard / Premium user, plus 1 additional port for every 10 Standard or Every 5 Premium users
** Vidyo Discount on Premise infrastructure license or Cloud Subscription
Increase workday efficiency
With MiCollab, you are accessible and able to respond immediately to the needs of others through real-time communication methods. Contact information can be launched from caller ID screen-pops, while secure chat and web and video collaboration sessions can be initiated with a single click. By integrating widely-used PC applications with a single access point for all communications and collaboration needs, you can improve the speed and efficiency of your employees, while also maximizing the value of your technology investments.
Broaden your communication choices
MiCollab enables smarter communication with your colleagues, customers, and business partners. With MiCollab, you can choose the best method of communication before you even initiate contact, thereby improving the efficiency of your interactions with others. MiCollab incorporates voice communications, conferencing, and collaboration capabilities into popular business applications so you can further enhance your productivity with click-to-call from personal information managers (PIMs), Microsoft Internet Explorer®, Apple® Safari®, and Microsoft Office.
Stay connected, wherever you are
Using a simple interface in MiCollab, you set up Personal Ring Groups and decide how your calls are routed with Dynamic Extension, including any preferential treatment for certain callers. You can use your mobile phone, residential set, or any phone to make and receive calls as if you were at your desk, so you are always within reach. You can use a mobile device or a web site to access the MiCollab Web Portal to edit Dynamic Status, edit the Dynamic Extension number, and check corporate contact details, presence information, and voice mail message details. Wherever you are, you have access to the entire organization and its toolset. MiCollab also provides the ability to dial through your PBX, from wherever you are using our OfficeLink feature.
Improve customer responsiveness
Employees that deal with your customers are the face of your company. Their ability to process requests and queries as quickly and completely as possible reflects on the whole organization. With MiCollab, frontline staff can easily check the presence and availability of a subject-matter expert, and contact that person in the most effective way. Collaboration tools can be used to quickly establish a conference call or a web conference, including the ability to share documents quickly and securely, resulting in a quick resolution to your customer’s inquiry.
Simplify mobility
The complexities of many mobile technologies too often present a bigger barrier than the problems they’re meant to solve. Going mobile with MiCollab is simple and you get a solution that moves with you from moment to moment to ensure that you’re in touch with the latest decisions and can react instantly – regardless of your location.
Reduce costs across the board
Everything you spend doing business comes off your profit margin. Hosted services, employee travel, facilities expenses, and long-distance communications charges add up. User communities involved in regular conference calls or meetings can benefit from Mitel Collaboration Advanced (MiCollab), fully integrated with MiCollab, so that any phone call can become an audio or web conference with the click of a mouse. This easy-to-use option eliminates the need to pay for hosted external conferencing services.
MiCollab bring business value to everyone in an organisation.
Users, have instant access to all their communication needs for one location on the device of their choice.
The IT department have complete control of one integrated solution that can be managed from any location which can be deployed in the manner they choose.
Build stronger relationships
Connect people quickly and simply, regardless of their location. Let workers and teams in geographically dispersed locations communicate more effectively. MiCollab combines the benefits of a feature-rich audio conferencing solution with easy-to-use, intuitive web conferencing facilities enabling users to enhance a conference call or meeting through the use of shared documents, presentations, chat, and video.
Enhance productivity and innovation
MiCollab lets you connect more people to more resources and streamline business processes, letting you make better decisions. Less time is wasted trying to connect with others, which means more time spent in productive collaboration and innovation. Improve personal and group productivity by enabling a dynamic, real-time environment for sharing ideas share ideas and information.
Improve customer responsiveness
Employees that deal with your customers are the face of your company. Their ability to process requests and queries as quickly and completely as possible reflects on the whole organization. With MiCollab, quickly establish a conference call or a web conference, including the ability to securely share documents, resulting in a quick resolution to your customer’s inquiry.
Take charge of collaboration
Typical hosted conferencing service providers charge either high contract fees or, for "pay as you use" customers, per user minute charges for both audio and web conferencing on top of the regular connectivity charges. AWC has no limitations to the number of conferencing hosts, no special event connection costs, and no expensive add-ons.
Reduce costs
MiCollab provides a great return on investment (ROI) for businesses of all sizes with a typical payback in a matter of months. Compared to conducting face-to-face meetings, AWC helps your bottom line by cutting travel expenses, such as transportation and accommodation, and by eliminating employee downtime while in transit.
Objective for this slide
Reinforce, through proof points, that Mitel is successful across all industry segments and verticals.
Key Messages
Debunk the myth that Mitel is only SMB-focused and a niche vertical market player.
We have demonstrated customer success with market and brand leaders from mid market to Fortune 500.
Script
Mitel has emerged as a market leader by concentrating on a customer-centric, outside-in execution paradigm that influences everything we do. This strategic approach has enabled Mitel to serve high-profile brand leaders from SMB to very large enterprise and across many vertical market segments. Here are a few recognizable brands that are highly satisfied Mitel believers, spanning markets across North America.