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MediaInteractive - Born for the New World

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Presentation by Dialogic partner, MediaInteractive, on how they use Dialogic PowerMedia XMS to create value to their customers.

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MediaInteractive - Born for the New World

  1. 1. ©mediainteractive 2010-2015 Mobile Interactive Multimedia Instant Communication Collaboration User Experience Future of Work - Digital Workplace
  2. 2. ©mediainteractive 2010-2015 Mediainteractive – Born for the New World • Company was founded for Next Generation Web: Mobile and Video “Tsunami” • Based on decades of Telecom, Interactive Content and Web experience • MiTeam: It is all about User Experience • Collaboration & Education • Mobile First vision • Great Video in all forms: Real Time Collaboration and Live Streaming • Interactive content • Instant Response • Vision • Mobile and Video “Tsunami” is opening global oportunities for companies with legacy free solutions and innovative user focus • International presence with strong partners
  3. 3. ©mediainteractive 2010-2015 Video Collaboration • WebRTC based and HD quality • Server based architecture Dialogic XMS • Variety of clients: from basic mobile phone to advanced room system • Customized workflows • Enterprise security and managebility 3
  4. 4. ©mediainteractive 2010-2015 Content Management – Multimedia Library • Security and performance • Access rights and roles • Wide variety of content • Video, Image, Interactive • Powerful Admin tools • Search, Archive, Proxy… • User friendly • Specialized video tools 4
  5. 5. ©mediainteractive 2010-2015 Lecture Capture – Webinars - Events • Scalable set of configurations: • Mobile phone and tablet • PC and laptop • Room system • Advanced Live Studio • Live streaming, Recording, Catch up Mode, personal DVR 5
  6. 6. ©mediainteractive 2010-2015 Digital Signage – Enterprise information • Classic and interactive including video collaboration • Based on common library and content • Advanced/efficient tools • Outstanding Customization • Mobile App version 6
  7. 7. ©mediainteractive 2010-2015 Project based Collaboration 7 • Integrated set of tools • Video, messaging, cobrowsing, document exchange… • Workplaces and rooms • Tracking and analytics • Web and App based • Cloud tools integration • Google, Smartsheet… • User Friendly
  8. 8. ©mediainteractive 2010-2015 Customized Collaboration • Integrated set of customization tools • Excellent custom metadata structure and GUI changes in online • Customized workplaces and rooms – “white label” • MiniApps based on HTML and JS • Branded Web and App Cloud tools integration8
  9. 9. ©mediainteractive 2010-2015 Variety of Users and Configurations • Bringing together teams from variety of locations, desks and pockets • Strong security and variety of access rights • Cloud, hosted, OnPremise and Private Cloud installation • Need to customize configurations 9
  10. 10. ©mediainteractive 2010-2015 10
  11. 11. ©mediainteractive 2010-2015 Digital Workplace - Interactive Collaboration • Communication : inform each other • Collaboration : perform the work together • New generation of workers will bring new habits and expectations: Social Media, Video, Skype, Messaging • In most work cases internal and external workers are involved • More and more Mobile and Nomadic workers • The need for efficient knowledge exchange • Just in time Skills. Project based learning
  12. 12. ©mediainteractive 2010-2015 Outstanding User Experience • Top Top Top priority MITV feature. Mobile Apps are changing User expectations dramatically • Optimized for different device types and highly adaptable for different usage scenarios. • Supports variety of browsers from mobile (iOS, Android) and PC. Commited to SmartTV and future devices support. • Supports Mobile Apps • Optimized for variety of content types, not only video • Variety of GUI customisation and personalisation options • Web-On Line/Off line/Hybrid packaging • User Content Upload/Edit capabilities
  13. 13. ©mediainteractive 2010-2015 Mobile First • Mobile devices are dramatically changing education and collaboration • Legacy solutions are often “Dead End” • Video and mobile networks transport protocols • Different screen sizes and Touch interface • Local device intelligence, data and off line operation • Mobile specific technologies • GPS, Bluetooth, Location based services, Compass, Camera… • AppStore distribution, HTML5 vs Flash/Java technology • Fully featured Mobile Applications are key requirement • Efficient publishing to AppStore • Client/Server content synchronisation and access to central Library • Local storage and real time data synchronisation, tracking
  14. 14. ©mediainteractive 2010-2015 Customisation and Personalisation • Advanced customisation in GUI, conditional and selective access to content • Customisation for individuals and groups • Integrated User Generated Site and publishing • Many integration with other services
  15. 15. ©mediainteractive 2010-2015 MITeam in Corporations • Corporate Multimedia Library • Flipped Meetings • Webconference with recording • OnLine Training • Social Learning • Employee Onboarding • Sales Enablement • Live Events • Company wide signage with wall screen and mobile • Small Private Online Cloud
  16. 16. ©mediainteractive 2010-2015 MiTeam in Education Institutions • Student content and recording • Variety of MOOC features • Campus wide information and Youtube • Digital and Mobile signage • Record Lab demos • Flip your classes • Train faculty • Live Events
  17. 17. ©mediainteractive 2010-2015 Advanced MiTeam Collaboration & Communication Solution
  18. 18. ©mediainteractive 2010-201519 MiTeam Unified User Experience Integrated User Experience Lecture Capture Multimedia Library Content Production Tools Stand alone Mobile Applications Learning Management System Collaboration Communication CRM, enterprise apps… HR apps Enterprise Content Management Single Sign On, OAUTH, AD
  19. 19. ©mediainteractive 2010-201520 Advanced Communication &Collaboration • HD Quality VideoConferencing and Sceensharing • Secure performance inside and outside firewall • Fully functional, scalable and “integration friendly” • Large variety of personal devices including iOS, Android and WinPhone • Room system commercial using “of the shelf “ components • Perfect support for screensharing and co-browsing • Integrated with MiTeam authentication, multimedia library and project based collaboration environment • Open for customisation and integration
  20. 20. ©mediainteractive 2010-201521 Video Conferencing Architecture
  21. 21. ©mediainteractive 2010-201522 User Experience (1) • Flexible “centrally managed” and “democratic” setup • Large variety of clients: • Chrome, Firefox, Android and iOS App • Any SIP based audio or audio/video client • Mobile or stationary phones • Room systems of different capabilities up to 3 screens, multiple cameras, PC Video Capture devices and local composite picture generation • Invitations from MiTeam or Outlook integration • Variable size presentation incl. Full screen, multi screen • Excellent quality of content and adaptability to lower speed networks • Local or central Mute, screensharing and video selection • Flexible role allocation
  22. 22. ©mediainteractive 2010-201523 User Experience (2) • Multiple composite screen varians incl. Auto, 2, 4, 1+5, 9 and 1+1 (Talking Head). Other variants easily created • Simple managed selection of speaker or audio activated selection • Flexible choices of GUI layouts and simple to customize • Integrated acces to Document Library, Document Viewer, Presence List and Chat • Co-Browsing mode generates “PixelPerfect” format of any document or app for Screensharing use. • Integrated Powerpoint to HTML5 conversion tool including including personal navigation and Drawing Pen Tool • Statistics and Analytics
  23. 23. ©mediainteractive 2010-201524 User Experience (3) • Well documented session tracking including server side recording and detailed paricipant registration (if enabled for privacy) • Browser based operation simplifying IT administration • Frexible combination of “classical” audio and video conferencing and WebRTC based ”OTT” solution including incoming and outgoing connections for PSTN • Encryption of content and: DTLS-SRTP. Tracking of all recordings access. • Integrated instant Messaging and Document Sharing • Instant Access to Session Recordings for all team members, if enabled • Enhancing recordings with “video bookmarks”, timestamp linked documents and comments
  24. 24. ©mediainteractive 2010-201525 Conference Recording • Server side recording enable powerfule and secure solution • Variety of control and access rights • Stored in MiTeam Multimedia Content Management System (Library) with large variety of search, management, archiving and custom metadata. • Access to video using advanced integrated streamer with support for adaptive protocols. Unlimited viewers on any device • Video bookmarks (Quepoints) and Chat/Comment Synchronisation • Export to Enterprise Content Management • Adding voice transcripts and platform wide text search
  25. 25. ©mediainteractive 2010-201526 Technical data • HD720 quality f orall participants • Up to 20 participants in video conference • Unlimited (200) audio participants/customized GUI • Large variety of conference participant combinations on one XMS. • Reasonable HW requirements (1 to 2 channel/core) • Variety of Codec combinations
  26. 26. ©mediainteractive 2010-201527 Integration with PSTN/Voip • “Out of Box” integration with integrated “Asterix” based SIP server connected to XMS • Connected to PSTN with incoming (call to any Room or User or outgoing calls • Can be connected to other VC sytems using SIP • When needed “Third Party” Call control will be implemented for SDP Control • Hybrid support for Webinars with Live streaming and incoming Audio calls • Long term experience in our Partner network with other VC systems
  27. 27. ©mediainteractive 2010-201528 MiTeam – Room System
  28. 28. ©mediainteractive 2010-201529 • MiniPC with Win8 or Win10 • CPU from i3 depending on number of monitors • Two LCD screens or Projectors, 3 on request (more is better) • Video Conference Cam • Logitech 3000 or later • High quality audio and video, conference mic with 2 optional additional external for larger rooms • Remote Control • Higher or lower quality Vcam available • External Audio Mix and Amp • External fixed Antennas
  29. 29. ©mediainteractive 2010-201530 Comparative position of MiTeam/WebRTC Solution • Advanced security and data protection due to Private installation • Browser based client is advantage for external users, a must fo future Digital Workplace • Best combination of Room Systems, Personal PC and Mobile, • Kiosk and other specialized client solutions possible • High level of customisation and ease of integration • Complete set of collaboration features: Workspaces, Rooms, Personal Walls, Notifications, Cobrowsing, Webinars, Video, Interactive Content, Tracking and Analytics, Document Management etc, etc
  30. 30. ©mediainteractive 2010-201531 Additional Modules (2) • Integration in Enterprise IT Systems: CRM, ECM, ERP, HRM • Integration with Learning Management Systems • Integration with Interactive content tools (Adobe Captivate...) • Digital Signage Module • eLibrary Module • Event Video production – integration with Telestream Wirecast • Personal Productivity Tools (Google Docs, Smartsheet...)
  31. 31. ©mediainteractive 2010-2015 Branding 32
  32. 32. ©mediainteractive 2010-2015 Integration process How and why XMS?
  33. 33. ©mediainteractive 2010-201534 Applications Server Fire/Police/Med. Applications Server Fire/Police/Med. Identity Manager Access Rights, Authentication Database Mobile Apps Dedicated MITV, Embedded in other Apps Multiprotocol Streamer Transcoder , Streams, Files Digital Signage Live TV Playout Customer Specific API, Learning Management Captivate Interactive Multimedia Content/Events Library SmartTV © MediaInteractive 2011-16 Backoffice CRM, ERP Web Apps, Collaboration, Presentation User Interaction, Events, Alerts Notifications Database Open REST API Comm Services APIContent File/ Stream API Database/ Methods API Devices GUI Aggregation Authentication Server LDAP, AD… Remote/ Local XML/ Media Native + Web Client STB Applications Server Medical Fire/Police Applications Server Directory Applications Server Collab/Edu Video Source Screen, Mobile Capture Desktop/Server
  34. 34. ©mediainteractive 2010-201535 Applications Server Fire/Police/Med. Applications Server Fire/Police/Med. Identity Manager Access Rights, Authentication Database Mobile Apps Dedicated MITV, Embedded in other Apps Multiprotocol Streamer Transcoder , Streams, Files Digital Signage Live TV Playout Customer Specific API, Learning Management Captivate Interactive Multimedia Content/Events Library SmartTV © MediaInteractive 2011-16 Backoffice CRM, ERP Web Apps, Collaboration, Network Services Media Server WebRTC, SIP, PSTN Presentation User Interaction, Events, Alerts Notifications Database Open REST API Comm Services APIContent File/ Stream API Database/ Methods API Devices GUI Aggregation Authentication Server LDAP, AD… IMS/NGN Communication Networks Remote/ Local XML/ Media Native + Web Client STB Applications Server Medical Fire/Police Applications Server Directory Applications Server Collab/Edu Video Source Screen, Mobile Capture Desktop/Server
  35. 35. ©mediainteractive 2010-201536 Collaboration/communication • User authentication/authorization • User presence/statistics • Document exchange • Messaging • Audio calls • Video calls • Group calls • Screen share
  36. 36. ©mediainteractive 2010-201537 Video conferencing requirements • Private cloud (on premise) • WebRTC • PSTN • Multi party audio/video conference • Server side recording • Participant control • MCU
  37. 37. ©mediainteractive 2010-201538 Evaluated solutions • Pexip • Licode • Kurento • Flashphoner • Genband • Dialogic XMS • Twilio • Vidyo
  38. 38. ©mediainteractive 2010-201539 XMS integration • Try • Download trial image • Run Dialogic demo • Read RESTful API documentation • Read JavaScript API documentation SIP call WebRTC call Conf. call PSTN bridge Add OTT features
  39. 39. ©mediainteractive 2010-201540 XMS integration 2 • SIP calls (Linphone) • Manually run REST API commands • Create conference room • Connect party • Add party to conference • WebRTC calls • Include Dialogic provided JavaScript library • Conference calls • Program REST calls in Node.js • Secure users and rooms • Connect to PSTN
  40. 40. ©mediainteractive 2010-201541 XMS integration 3 • Additional “communication” features • Screen and window sharing • Offline user notifications • IOS support • Add OTT features • Rooms <-> groups • Full media library support • Project customizations
  41. 41. ©mediainteractive 2010-201542 Deployment • Customer private cloud • Add company users • Educate customer • Video conference usage best practice • Headphones, mute yourself… • Room system • User documentation
  42. 42. ©mediainteractive 2010-201543 Future • New OTT solutions • Decrease bandwidth usage (VP9, H.265) • increase video quality and performance for specialized solutions (SFU) • Full DVR support • Full HD video conference • Per usage licensing • IE support • WebKit support
  43. 43. ©mediainteractive 2010-201544 TadHack London Innovative Solutions Mediainteractive Winner 2015 The winner was "Collaborate and Educate" by the Media Interactive team who demonstrated their MiTv eLearning video management application built on PowerMedia XMS. The application uses such features as video conferencing for WebRTC and SIP clients, centralized recording with immediate playback, screen-share, blackboard capabilities, and much more. Media Interactive was chosen because of their display of incorporating server side processing into a WebRTC platform that pushed the beyond the typical peer-to-peer functionality.
  44. 44. ©mediainteractive 2010-201545 Case Study – Numip Solution • Video conf. tender with international competitors • MiTeam position: • Best security flexibility, expert networking consultation from MI team • SW based solution: deployed on customer virtualized environment • Integrated Webinar/Presentation Tools – Live Studio • Integrated Room System • Optimal price (discounted consultation services) • Production of branded eLearning Video Content • Future options Integration with Project Management • Experience: Network/Client HW/SW Condition, General VC practise, Content Management, Support
  45. 45. ©mediainteractive 2010-201546 Customisation, Branding
  46. 46. ©mediainteractive 2010-201547 Html5 presenters (Windows, OS X, Linux, Android, IOS) XMS gateway MiTeam - XMS MITV server Web server Web Proxy streamer wss https WebRTC audio/video REST API control layouts, manage rooms events TURN server SIP audio/video MiTeam
  47. 47. ©mediainteractive 2010-201548 Private(network Intenet L2/L3 NAT/Firewall 192. 168. 6. 72/ 24 172. 21. 90. 90/ 24 2 publ i c I P addr esses por t s 443 publ i c or pr i vat e I P adr ess ALL traffic TCP traffic TURN server XMS server MiTeam AS 192. 168. 6. 73/ 24 192. 168. 6. 71/ 24 UDP traffic UDP traffic
  48. 48. ©mediainteractive 2010-201549 Case Study – Healthy Workplace • Ministry of Health promoted centralized Hub for exchange of Healthy Workplace Experience • Collection of eLearning Content • Support for Conferences and Events • Support for Branded Workplaces and Rooms • Integrated video supported Contact Center and Collaboration (in implementation)
  49. 49. ©mediainteractive 2010-201550 Healthy Workplace
  50. 50. ©mediainteractive 2010-201551 Local Community Library in Kranj/SLO • Next generation of library service • Virtual services • Contact center with help service and cobrowsing • Collaboration for dispersed library teams • Focus on people with special needs • High customization, Kids Corner etc. • Metadata customization and customized search • Interface to national library content search • Digital Signage and Native Mobile App
  51. 51. ©mediainteractive 2010-201552 eLibrary
  52. 52. ©mediainteractive 2010-201553 eLibrary for Kids
  53. 53. ©mediainteractive 2010-201554 eLibrary
  54. 54. ©mediainteractive 2010-201555 Conference Room
  55. 55. ©mediainteractive 2010-201556 Webinar with Video Bookmarks
  56. 56. ©mediainteractive 2010-201557 Collaboration in Private Association • Security requested • Integration with existing Directory • Certified and uncertified learning • Remote Coaching • Personal Profiles with Personal Walls (Publish content) • Specialized Workspaces • Interactive content, questioners, pools etc
  57. 57. ©mediainteractive 2010-201558 RotaryBook for Distric 1912 Slovenia
  58. 58. ©mediainteractive 2010-201559 MEMA Welcome page
  59. 59. ©mediainteractive 2010-201560 MEMA Virtual Market
  60. 60. ©mediainteractive 2010-201561 Personal Wall
  61. 61. ©mediainteractive 2010-201562 Emergency Medical Events • Best example of customized collaboration • Video conferencing and live streaming is always available • Most of collaboration is performed by exchange of custom metadata • User friendly efficiency is crucial
  62. 62. ©mediainteractive 2010-2015 Organization is key
  63. 63. ©mediainteractive 2010-2015 System
  64. 64. ©mediainteractive 2010-2015 TRIAŽA PRIMARNA TRIAŽA ZBIRNO MESTO REŠEVALNIH VOZIL TRANSPORTNA TRIAŽA MESTO OPREME + PRIKOLICE SEKUNDARNA TRIAŽA ZBIRNO MESTO ZA ODVOZ PACIENTOV T3 T2 T1 T4 RDEČI SEKTOR - ŠOTOR RUMENI SEKTOR - ŠOTOR ZELENI SEKTOR - ŠOTOR MRTVI - ŠOTOR BOLNIŠNICE SAMOHODNI PACIENTI NEPOKRETNI PACIENTI NEPOŠKODOVANI
  65. 65. ©mediainteractive 2010-2015 Red sector
  66. 66. ©mediainteractive 2010-2015 Mobile Devices Arrived...
  67. 67. ©mediainteractive 2010-2015 68
  68. 68. ©mediainteractive 2010-2015 69
  69. 69. ©mediainteractive 2010-2015 nujne intervencije Podatki v NMP
  70. 70. ©mediainteractive 2010-2015
  71. 71. ©mediainteractive 2010-2015
  72. 72. ©mediainteractive 2010-2015 73
  73. 73. ©mediainteractive 2010-2015
  74. 74. ©mediainteractive 2010-201575 Emergency Pacient Data Entry
  75. 75. ©mediainteractive 2010-201576 Emergency Event Managment
  76. 76. ©mediainteractive 2010-201577 Emergency Event Management
  77. 77. ©mediainteractive 2010-201578 Pacient Data Collection
  78. 78. ©mediainteractive 2010-201579 Emergency Event Video Conference/Supervision
  79. 79. ©mediainteractive 2010-201580 “Crystal Ball” • Tremendous opportunities for the right mix of tradition and innovation • From “Ford Model T” (PSTN) to large variety of customized collaboration solutions is the future of Telecom business • Mediainteractive will search for partners to cooperate with knowhow, training, consultation, development platforms, white labeled components and ready made customizable products.

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